Speak up wpwvc acrl 2012-06-01


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  • Leann Johnson, a multiethnic mother of two, made a Kwanzaa presentation at a public holiday gathering. Afterward, while Johnson was taking down the display, a white woman came up and said, “When I first saw you, I didn’t know you were black. You’re so smart and pretty.”
  • Speak up wpwvc acrl 2012-06-01

    1. 1. Empowering Individuals toPromote Tolerance in the Academic Library: Research & Practice Jeff Knapp, Reference & Instruction Librarian Penn State Altoona Co-Authors: Loanne Snavely & Linda Klimczyk, Penn State University Park
    2. 2. ?!
    3. 3. Our ExperienceClimate surveys 1996, 2001,2007 showed commonunderstanding of diversity,but …
    4. 4. Preaching to the Choir… Were programs reaching everyone they needed to reach?
    5. 5. Arm the Choir!Empowerment: Offer training to“the Choir” so that they canresolve issues themselves +
    6. 6. Creating a Program http://bit.ly/SpeakUP
    7. 7. Added some media…
    8. 8. Program Outline• Strategies for responding• Discussion of barriers• Practice strategies
    9. 9. Group Discussion Example A Chinese American woman was at a conference when another professional, who seemed genuinely interested in trying to get his Asian employees acclimated to working in the United States, asked her, “Do Asians have authoritarian leadership styles because of their governments?”
    10. 10. Our Experience• Offered 8 times• 162 attendees to date• Word spread
    11. 11. Research: Effects of Racism • “Microaggressions” (Sue, et al., 2007) • “Racial Battle Fatigue” (Smith et al., 2007) Flickr: mo1248
    12. 12. Research: Conflict Resolution “the ability of employees to work collaboratively requires individual ability to initiate, cultivate, and nurture positive cross-racial (and cross-cultural) interpersonal interactions and relationships.” (Combs & Griffith, 2007) U.S. National Archives
    13. 13. Research: Conflict Resolution “Confronting Prejudiced Responses” Model (CPR) • Did she really just make that remark? • Did she intend harm? • Should I say something? What? • What will happen if I say something? (Ashburn-Nardo, et al., 2008)
    14. 14. Your Questions
    15. 15. ReferencesAshburn-Nardo, L., Morris, K. A., & Goodwin, S. A. (2008). The Confronting Prejudiced Responses (CPR) Model: Applying CPR in Organizations. Academy of Management Learning & Education, 7(3), 332–342.Combs, G. M., & Griffith, J. (2007). An Examination of Interracial Contact: The Influence of Cross-Race Interpersonal Efficacy and Affect Regulation. Human Resource Development Review, 6(3), 222–244.Knapp, J. A., Snavely, L., & Klimczyk, L. (2012). Speaking Up: Empowering Individuals to Promote Tolerance in the Academic Library. Library Leadership & Management, 26(1). Retrieved from http://journals.tdl.org/llm/article/viewArticle/5508
    16. 16. ReferencesSmith, W. A., Allen, W. R., & Danley, L. L. (2007). “Assume the Position . . . You Fit the Description.” American Behavioral Scientist, 51(4), 551–578.Sue, D. W., Capodilupo, C. M., Torino, G. C., Bucceri, J. M., Holder, A. M. B., Nadal, K. L., & Esquilin, M. (2007). Racial Microaggressions in Everyday Life: Implications for Clinical Practice. American Psychologist, 62(4), 271–286.Willoughby, B. (2005). Speak Up!: Responding to Everyday Bigotry. Montgomery, Ala.: Southern Poverty Law Center. Retrieved from http://www.splcenter.org/sites/default/files/downloads /publication/SPLCspeak_up_handbook_0.pdf