Chapter 7
Developing and
Maintaining
Relationships
• Explain key aspects of interpersonal
relationships
• Describe how and why we form
relationships
• List the advantages an...
• Describe the factors that influence
self-disclosure
• Outline the predictable stages of
most relationships
Chapter Outco...
The interconnections
and interdependence
between two
individuals
Interpersonal
Relationships
Interpersonal
communication: the
exchange of verbal and
nonverbal messages
between two people who
have a relationship and
...
A web of relationships that
connect individuals to one
another
Relational Network
• Family: A small
social group bound
by ties of blood,
civil contract, and
a commitment to
care for one
another
Types of
I...
• Friendship:
– Close and caring
relationship between
two people
– Perceived as mutually
satisfying and beneficial
– Offer...
• Romantic Relationships:
– Include love, or deep
affection for and attachment
to another person
• Love includes eros, lud...
• Online Relationships
– Social Information Processing
Theory argues that virtual relationships
are as close as face-to-fa...
• Functions of relationships
– Companionship (inclusion)
– Stimulation
– Goal achievement
• Interpersonal attraction
– Pro...
• Costs and rewards
– Social exchange theory balances
advantages and disadvantages
– Rewards
• Extrinsic (external advanta...
• Reducing uncertainty
– Uncertainty reduction theory:
People need information to become
closer or separate.
• Passive str...
• Dialectical tensions:
contradictory feelings that tug at
every relationship
– Relational dialectics theory
• Autonomy vs...
• Social penetration
theory (SPT):
How relationships move
from superficial levels to
levels of intimacy
Self-Disclosure an...
• Communication privacy
management theory
(CPM):
– We own private information.
– We control that information.
– Boundary t...
• Strategic topic avoidance:
– Maneuvering the conversation
away from undesirable topics
because of potential for
embarras...
Stages of a
Relationship
• Initiating stage:
– Make contact with
another person.
– Many relationships
don’t move beyond
this stage.
Stages of a
Rel...
• Exploratory stage:
– Small talk to obtain superficial
information
– Uncertainty
reduction
Stages of a
Relationship (cont...
• Intensification
stage:
– Personal self-
disclosure
– Share affection
verbally
– Pet names
Stages of a
Relationship (cont...
• Stable stage:
– Integrating or
becoming one
– Bonding by sharing
public messages
about the relationship
Stages of a
Rela...
• Declining stage:
– Uncertainty events
• Interference
• Unmet expectations
– Relationship Repair
• Repair tactics
Stages ...
• Termination stage:
– Passing away
• Relationship gradually
fades
– Sudden death
• Unexpected
termination for one
partner...
• Reconciliation:
– Spontaneous development
– Third-party mediation
– High affect
– Tacit persistence
– Mutual interaction...
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Real comm2e ch7

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Real comm2e ch7

  1. 1. Chapter 7 Developing and Maintaining Relationships
  2. 2. • Explain key aspects of interpersonal relationships • Describe how and why we form relationships • List the advantages and disadvantages of relationships Chapter Outcomes
  3. 3. • Describe the factors that influence self-disclosure • Outline the predictable stages of most relationships Chapter Outcomes (cont.)
  4. 4. The interconnections and interdependence between two individuals Interpersonal Relationships
  5. 5. Interpersonal communication: the exchange of verbal and nonverbal messages between two people who have a relationship and are influenced by their partner’s messages Interpersonal Relationships (cont.)
  6. 6. A web of relationships that connect individuals to one another Relational Network
  7. 7. • Family: A small social group bound by ties of blood, civil contract, and a commitment to care for one another Types of Interpersonal Relationships
  8. 8. • Friendship: – Close and caring relationship between two people – Perceived as mutually satisfying and beneficial – Offers support, companionship Types of Interpersonal Relationships (cont.)
  9. 9. • Romantic Relationships: – Include love, or deep affection for and attachment to another person • Love includes eros, ludus, storge, pragma, mania, agape – Include intimacy, or closeness and understanding of a relational partner Types of Interpersonal Relationships (cont.)
  10. 10. • Online Relationships – Social Information Processing Theory argues that virtual relationships are as close as face-to-face relationships. – Hyperpersonal communication: online communication that is even more intimate than face-to-face – Include friendships, romances, business relationships, group memberships Types of Interpersonal Relationships (cont.)
  11. 11. • Functions of relationships – Companionship (inclusion) – Stimulation – Goal achievement • Interpersonal attraction – Proximity (nearness) – Physical attraction – Similarity Why We Form Relationships
  12. 12. • Costs and rewards – Social exchange theory balances advantages and disadvantages – Rewards • Extrinsic (external advantages) • Instrumental (shared resources) • Intrinsic (personal satisfaction) – Costs • Cause stress or annoyance Managing Relationship Dynamics
  13. 13. • Reducing uncertainty – Uncertainty reduction theory: People need information to become closer or separate. • Passive strategies include observing and monitoring. • Active strategies involve checking with a third party. • Interactive strategies involve asking the person for information. Managing Relationship Dynamics (cont.)
  14. 14. • Dialectical tensions: contradictory feelings that tug at every relationship – Relational dialectics theory • Autonomy vs. Connection • Openness vs. Closedness • Predictability vs. Novelty Managing Relationship Dynamics (cont.)
  15. 15. • Social penetration theory (SPT): How relationships move from superficial levels to levels of intimacy Self-Disclosure and Relationships
  16. 16. • Communication privacy management theory (CPM): – We own private information. – We control that information. – Boundary turbulence is a threat to privacy boundaries. Self-Disclosure and Relationships (cont.)
  17. 17. • Strategic topic avoidance: – Maneuvering the conversation away from undesirable topics because of potential for embarrassment, vulnerability, or relational decline Self-Disclosure and Relationships (cont.)
  18. 18. Stages of a Relationship
  19. 19. • Initiating stage: – Make contact with another person. – Many relationships don’t move beyond this stage. Stages of a Relationship (cont.)
  20. 20. • Exploratory stage: – Small talk to obtain superficial information – Uncertainty reduction Stages of a Relationship (cont.)
  21. 21. • Intensification stage: – Personal self- disclosure – Share affection verbally – Pet names Stages of a Relationship (cont.)
  22. 22. • Stable stage: – Integrating or becoming one – Bonding by sharing public messages about the relationship Stages of a Relationship (cont.)
  23. 23. • Declining stage: – Uncertainty events • Interference • Unmet expectations – Relationship Repair • Repair tactics Stages of a Relationship (cont.)
  24. 24. • Termination stage: – Passing away • Relationship gradually fades – Sudden death • Unexpected termination for one partner Stages of a Relationship (cont.)
  25. 25. • Reconciliation: – Spontaneous development – Third-party mediation – High affect – Tacit persistence – Mutual interaction – Avoidance Stages of a Relationship (cont.)

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