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Endeca sig oracle_commerce_update_webinar.1_22_14.kl.v4

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These webinar slides provide an update on Oracle Commerce product strategy and direction.


The Oracle Application User Group (OAUG) Endeca Special Interest Group (SIG) was formed to allow users to share information, best practices and the use of Oracle Endeca modules, including Oracle Endeca Commerce, Oracle Endeca Information Discovery and Oracle E-Business Suite Extensions for Oracle Endeca. Through the SIG, users have access to education and training programs and may provide feedback to Oracle by recommending product enhancements and influencing future versions of the software. If you are interested in participating in the SIG, please join the membership at our web site at http://endecasig.oaug.org/ or at our LinkedIn group at http://www.linkedin.com/groups/Oracle-Applications-Endeca-SIG-5070991.

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Endeca sig oracle_commerce_update_webinar.1_22_14.kl.v4

  1. 1. Endeca SIG Webinar: Oracle Commerce Overview and Update on Endeca Commerce January 22, 2014
  2. 2. Details About Today’s Webinar • Submit your questions in the Questions box on the bottom right of your screen • Your name and questions will not be accessible to other webinar participants • A copy of the presentation will be available after the webinar to attendees • These slides represent the work and opinions of the presenter and OAUG makes no representations or warranties with respect to the ideas or techniques contained in this document
  3. 3. Agenda • Endeca SIG and Presenter Introductions • Oracle Commerce Introduction and Update • Questions
  4. 4. Introducing Your SIG Leadership • Kirby Lunger, Co-Chair is the Chief Sales & Marketing Officer at Performance Architects, an Oracle Platinum Partner that specializes the EPM (Hyperion) and BI (OBIEE, Endeca) technologies. She maintains over 18 years of experience in the consulting, internet services, and software markets at organizations She is a frequent presenter at industry events and writes for groups such as Association for Financial Professionals (AFP), BeyeNetwork, ComputerWorld, Enterprise Systems, Information Management, The National Association of College and University Business Officers (NACUBO), NICSA, and The Data Warehousing Institute as well as local and national Oracle events such as Oracle OpenWorld and the Northeast Regional Higher Education Users Group (NERHEUG). • Jeff Reid, Oracle Commerce Subcommittee Chair is the Channel Manager for RealDecoy, a professional services firm specializing in Customer Experience and Data Discovery for Oracle Endeca customers worldwide. He has over 8 years of experience with the Endeca in development, architect, and project management roles, predating the acquisition by Oracle in 2011. Jeff frequently works with the Oracle Partner Network to create and run enablement courses, travelling around the world to train partners on the implementation and delivery of Oracle Endeca solutions, and end-users on how to utilize the full potential of their solutions. He is often a presenter at industry and Oracle events, welcoming all discussions surrounding Endeca. Jeff is certified in both Oracle Endeca Commerce and Oracle Endeca Information Discovery. • Other leadership roles include: – George Somogyi, Co-Chair – Sean Suskind, Oracle Endeca Information Discovery Subcommittee Chair – Ramesh Kumar, Oracle EBS Extensions for Endeca Subcommittee Chair – Chris Henn, Communications Chair
  5. 5. Important SIG News • Endeca SIG meeting at COLLABORATE – Session ID: 15332 – April 7th, 2:10 – 3:10 PM, Level 3, San Polo – 3506 • Additional Webinars – EBS Extensions Supply Chain Management “Deep Dive” February 26th, 1:30 PM PST
  6. 6. Introducing Today’s Presenters • Kristen Gill, Director, Product Management, Oracle Commerce • Shea Nolan, Senior Principal Product Manager, Oracle Commerce • Gary Kirschner, Director, Product Management, Oracle Commerce • Aparna Srinivasan, Senior Principal Product Manager, Oracle Commerce
  7. 7. Agenda • Endeca SIG and Presenter Introductions • Oracle Commerce Introduction and Update • Questions
  8. 8. Copyright © 2014, Oracle and/or its affiliates. All rights reserved.8 Safe Harbor Statement The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle.
  9. 9. Copyright © 2014, Oracle and/or its affiliates. All rights reserved.9 Agenda  Product Management Organization  Oracle Commerce Overview – Product Naming – Solution Overview  Oracle Commerce Version Summary  Product Roadmap – Product Strategy & Future Release Themes – Oracle Commerce 11.0  Q&A
  10. 10. Copyright © 2014, Oracle and/or its affiliates. All rights reserved.10 Product Management Oracle Commerce Team Structure
  11. 11. Copyright © 2014, Oracle and/or its affiliates. All rights reserved.11 Oracle Commerce Product Management Oracle Commerce Product Management Inbound Product Management Business Analysts Outbound Product Management Organizational Structure
  12. 12. Copyright © 2014, Oracle and/or its affiliates. All rights reserved.12 Inbound Product Management Inbound Product Management Platform Tools Channels & Accelerators Product Strategy & Projects Team Structure
  13. 13. Copyright © 2014, Oracle and/or its affiliates. All rights reserved.13 Oracle Commerce Product Naming
  14. 14. Copyright © 2014, Oracle and/or its affiliates. All rights reserved.14 Naming & Packaging (Today) For core Endeca Commerce products Endeca Packages Endeca Commerce Suite (for Online Retail, B2B eCommerce, Website Search) Endeca Publishing Suite (for Online Media, Directories) Endeca IAP (MDEX) Endeca SEO Module Oracle Packaging Oracle Endeca Guided Search • MDEX v6 • Endeca Workbench • Platform Services • Content Acquisition System • Search Engine Optimization Module • Document Conversion (Stellent Outside In Restricted Use License) • Developer Studio Oracle Endeca Experience Manager (Requires Oracle Endeca Guided Search) • Experience Manager / PageBuilder • Reference Application
  15. 15. Copyright © 2014, Oracle and/or its affiliates. All rights reserved.15 New Component Naming (With Next Release)  ATG Web Commerce = Oracle Commerce Platform  ATG Web Commerce BCC = Oracle Commerce BCC  ATG Commerce Service Center = Oracle Commerce Service Center  Endeca Guided Search = Oracle Commerce Guided Search  Endeca Experience Manager = Oracle Commerce Experience Manager  Endeca Workbench = Oracle Commerce Workbench Oracle Commerce
  16. 16. Copyright © 2014, Oracle and/or its affiliates. All rights reserved.16 EDeN Content What happened to the content that was on EDeN? EDeN Content Current Location Product Downloads edelivery.oracle.com Product Documentation (pdfs) docs.oracle.com Forums – New Content OTN: forums.oracle.com Support: communities.oracle.com Forums – legacy Content MOS: communities.oracle.com Support Tech Notes support.oracle.com (knowledge tab) Solution Articles and Whitepapers support.oracle.com (knowledge tab) Release Notes & Release Announcements OTN product landing page Release Announcements & Product Updates LinkedIn Community – Oracle Commerce Community
  17. 17. Copyright © 2014, Oracle and/or its affiliates. All rights reserved.17 Oracle Commerce Solution Overview
  18. 18. Copyright © 2014, Oracle and/or its affiliates. All rights reserved.18 Mobile Social In Store Contact Center Field Service Direct Sales Channel SalesWeb Oracle Marketing Oracle Commerce Oracle Sales Oracle Service Oracle Customer Experience Complete portfolio of best-of-breed solutions to deliver better customer experiences Open and standards based, enabling extension and integration with existing and third party solutions Deployed modularly for discrete business problems or as a suite of applications to address touch points across the customer lifecycle Foundational Tools Oracle Cloud Infrastructure and Platform Services Oracle MDM, BI and Decisioning Tools Oracle Integration and BPM/SOA Tools Oracle Social Oracle Mobile, Portal and Content Tools
  19. 19. Copyright © 2014, Oracle and/or its affiliates. All rights reserved.19 Enabling Commerce Anywhere Analytics Commerce Consumer Engagement Planning & Optimization Supply Chain Merchandise Operations Stores
  20. 20. Copyright © 2014, Oracle and/or its affiliates. All rights reserved.20 Oracle Commerce Mobile Social Media In Store Contact Center Field Service Direct Sales Channel SalesWeb Experience Management Platform Ref Apps Tools Suite Guided Search Social Video Sales Analytics StoresCMS Reviews CustomerMDM ERP Commerce, Pricing & Promotions Customer Service Product Content Management Web Content Management
  21. 21. Copyright © 2014, Oracle and/or its affiliates. All rights reserved.21 Release Overview Recently Delivered Product
  22. 22. Copyright © 2014, Oracle and/or its affiliates. All rights reserved.22 Oracle Commerce Recent Release Timing Commerce Platform Guided Search, Experience Manager 2012 April 10.1 --- July 10.1.1 3.1 (with MDEX 6.3) 2013 January 10.1.2 3.1.1 (with MDEX 6.4) April 10.2 3.1.2 2014 January 11.0
  23. 23. Copyright © 2014, Oracle and/or its affiliates. All rights reserved.23 Current Installation Packages  Oracle Endeca Tools and Frameworks 3.1.2 – Two installation options available (With or without Experience Manager) – Now includes Sitemap Generator  Oracle Endeca MDEX Engine 6.4.1.2  Oracle Endeca Content Acquisition System (CAS) 3.1.2.1  Oracle Endeca Platform Services 6.1.3  Oracle Endeca Developer Studio 6.1.2 (Optional) Endeca Commerce 3.1.x
  24. 24. Copyright © 2014, Oracle and/or its affiliates. All rights reserved.24  Merchant empowerment including – URL based pages – Media MDEX – Preview & Audit  Flexible Query Framework and API to support – Omni-channel experiences – Interoperability Guided Search & Experience Manager v3.x GUIDED NAV BREADCRUMB REVIEWS SPOTLIGHT RESULTS Business control of facet-driven experiences
  25. 25. Copyright © 2014, Oracle and/or its affiliates. All rights reserved.25 Component Logical Overview MDEX Applications Assembler MDEX Workbench Data Integration Experience Manager CAS/ Forge EndecaConfigRepository MDEX Application Tier Management Search Config Admin Console CAS Console Extensions Dev Studio
  26. 26. Copyright © 2014, Oracle and/or its affiliates. All rights reserved.26 MDEX 6.4.1 Supported Languages 35 Languages Arabic English, US Japanese Serbian, Cyrillic Catalan Farsi (Persian) Korean Serbian, Latin Chinese, Simplified Finnish Norwegian, Bokmål Slovenian Chinese, Traditional French Norwegian, Nynorsk Slovak Croatian German Polish Spanish Czech Greek Portuguese, Brazil Swedish Danish Hebrew Portuguese, Portugal Thai Dutch Hungarian Romanian Turkish English, UK Italian Russian Guided Search
  27. 27. Copyright © 2014, Oracle and/or its affiliates. All rights reserved.27 Unified Reference Applications  Best practices whitepaper  Updated reference data integration  Cartridges for serving content stored in the ATG repository – ATG Targeter/Slot – ATG Category Product List – ATG Category Related Products – ATG Category Header Banner – Oracle Recommendations  Demonstrated through CRS – Reference code to accelerate application development – Mobile web, Universal iOS included Commerce Reference Store
  28. 28. Copyright © 2014, Oracle and/or its affiliates. All rights reserved.28 Product Strategy & Roadmap
  29. 29. Copyright © 2014, Oracle and/or its affiliates. All rights reserved.29 Our Product Strategy Focus What drives our development Our Customers’ Primary Solution for Managing Customer Experiences Enabling Flexible Omni-Channel Experiences And Personalized and Optimized Experiences at Every Click With Intuitive Business Tools for Managing all Experiences On a High Performing Platform with Low TCO
  30. 30. Copyright © 2014, Oracle and/or its affiliates. All rights reserved.30 Product Roadmap Coming Soon – Version 11 Summary
  31. 31. Copyright © 2014, Oracle and/or its affiliates. All rights reserved.31 Versioning  All Oracle Commerce products and components to be released as version 11.0 – Oracle Commerce Platform 11.0.0 – Oracle Commerce Guided Search 11.0.0 / Oracle Commerce Experience Manager 11.0.0  Oracle Commerce Tools and Frameworks 11.0.0  Oracle Commerce MDEX Engine 6.5.0 – For continuity reasons, the MDEX Engine is versioned as 6.5.0  Oracle Commerce Content Acquisition System (CAS) 11.0.0  Oracle Commerce Guided Search Platform Services 11.0.0  Oracle Commerce Developer Studio 11.0.0 (Optional)
  32. 32. Copyright © 2014, Oracle and/or its affiliates. All rights reserved.32 Oracle Commerce v11 Release Key Dates  Release Availability: 3-4 weeks  External Webcast: – Jan 23, 11:30am ET – 1:30 pm ET – Registration: http://bit.ly/19EYw0w  Regional Product Update meetings: – Agenda: https://blogs.oracle.com/cx/resource/Oracle_Commerce_RPU_Prelim.Agenda_F eb2014.pdf – Registration: https://www.surveymonkey.com/s/CommerceFeb2014 Wed Feb 5 Thurs Feb 6 Wed Feb 12 Tues Feb 18 Thurs Feb 20 Paris London Chicago • B2B Summit – Thurs Feb 13 LA NYC
  33. 33. Copyright © 2014, Oracle and/or its affiliates. All rights reserved.33 Oracle Commerce 11  Commerce, Content, & Experience – Synched  Business Tools  Omni-channel  Integrations Release Themes
  34. 34. Copyright © 2014, Oracle and/or its affiliates. All rights reserved.34 Preview Enhancements Content Organization Folders Usability Enhancements Experience Manager
  35. 35. Copyright © 2014, Oracle and/or its affiliates. All rights reserved.35 Single Sign-On Segments Integration WebCenter Sites Data Integration Oracle Commerce Unification
  36. 36. Copyright © 2014, Oracle and/or its affiliates. All rights reserved.36 Automatic Phrasing tool Relevance Rank Evaluator installed by default Localization in 22 languages Workbench
  37. 37. Copyright © 2014, Oracle and/or its affiliates. All rights reserved.37 Usability Enhancements Export Prices via Excel Promotions Enhancements Business Control Center (BCC)
  38. 38. Copyright © 2014, Oracle and/or its affiliates. All rights reserved.38 Core Platform & CSC Core Platform  MDEX Internationalization Search Improvements  Content Promotion Improvements  CA Import Performance Improvements  Tools & Frameworks Installer CSC  Replacement of ATG Search w/ Database-Optimized Search for Profiles & Orders  Phase 2 of Service Enablement  Support for new Promotion template and features
  39. 39. Copyright © 2014, Oracle and/or its affiliates. All rights reserved.39 Experience Manager managed: • Home page • Brand landing page • Store Locator page SEO best practices Search Adjustments (DYM, Auto- correct) & Auto Suggest (Type ahead) Cross-channel returns Assisted Selling Application (10.2.1 only) Reference Applications
  40. 40. Copyright © 2014, Oracle and/or its affiliates. All rights reserved.40 Third Party Certification  Refer to the Supported Environments Matrix for full details, additional qualifications, & support for Dev-only environments Supported Operating Systems Oracle Linux 5.7+ Red Hat Linux 5.7+ Windows 2008 R2 SUSE 11 SP1 (Guided Search only) Oracle Linux 6.1+ Red Hat Linux 6.1+ Windows 2012 Solaris SPARC 11 Dependency Upgrades JDK Tomcat Sling
  41. 41. Agenda • Endeca SIG and Presenter Introductions • Oracle Commerce Introduction and Update • Questions
  42. 42. Questions? Oracle Commerce Product Management Kristen Gill kristen.gill@oracle.com Gary Kirschner gary.kirschner@oracle.com Endeca SIG Contacts Jeff Reid jeff@realdecoy.com Kirby Lunger kirby.lunger@performancearchitects.com Keep in Touch! Endeca SIG Resources Oracle Applications Endeca SIG LinkedIn Group Endeca SIG web site

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