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Technology-Enhanced Learning at the Workplace – From islands of automation to broad deployment of informal learning in small and medium sized enterprises

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Technology-Enhanced Learning at the Workplace – From islands of automation to broad deployment of informal learning in small and medium sized enterprises

Invited Talk - Siegen, January 20, 2015
Ralf Klamma, RWTH Aachen
Advanced Community Information Systems Group (ACIS)

Published in: Science
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Technology-Enhanced Learning at the Workplace – From islands of automation to broad deployment of informal learning in small and medium sized enterprises

  1. 1. h"p://Learning-Layers.eu22–2Scaling2up2Technologies2for2Informal2Learning2in2SME2Clusters2–2layers@learning+layers.eu2 Learning Layers Scaling up Technologies for Informal Learning in SME Clusters Technology-Enhanced Learning at the Workplace – From islands of automation to broad deployment off informal learning in small and medium sized enterprises 12 Ralf2Klamma2 Advanced2Community2InformaFon2Systems2(ACIS)2 RWTH2Aachen2University,2Germany2 klamma@dbis.rwth-aachen.de2
  2. 2. h"p://Learning-Layers.eu22–2Scaling2up2Technologies2for2Informal2Learning2in2SME2Clusters2–2layers@learning+layers.eu2 RWTH Aachen • 512$professors,$4675$academic$and$ 2443$non6academic$colleagues$$ • Annual$budget$around$884$million$ Euros,$445$million$Euros$funded$by$third$ parAes$ • 1,250$spin6off$businesses$have$created$ around$30,000$jobs$in$the$greater$ Aachen$region$over$the$past$20$years.$ • $$260$insAtutes$in$9$faculAes$as$Europe’s$ leading$insAtuAons$for$science$and$research$ • $$Currently$around$40,375$students$are$ enrolled$in$over$130$academic$programs$$ • $$Over$6,300$of$them$are$internaAonal$ students$hailing$from$120$different$countries
  3. 3. h"p://Learning-Layers.eu22–2Scaling2up2Technologies2for2Informal2Learning2in2SME2Clusters2–2layers@learning+layers.eu2 Responsive2 Open2 Community2 InformaFon2 Systems2 Community2 VisualizaFon2 and2 SimulaFon2 Community2 AnalyFcs2 Community2 Support2 WebAnalytics Web$Engineering$ Advanced Community Information Systems (ACIS) Group @ RWTH Aachen Requirements Engineering
  4. 4. h"p://Learning-Layers.eu22–2Scaling2up2Technologies2for2Informal2Learning2in2SME2Clusters2–2layers@learning+layers.eu2 Agenda Informal2Learning2 Scaling2Technology2 DevOps2Support2 Conclusions2&2Outlook2
  5. 5. h"p://Learning-Layers.eu22–2Scaling2up2Technologies2for2Informal2Learning2in2SME2Clusters2–2layers@learning+layers.eu2 The Dilemma of Informal Learning at the Workplace •  Technologies2for2Workplace2Learning2 follow2tradiFonal2training2models22 –  Based2on2direct2instrucFon,2courses2and2 transfer2of2face-to-face2interacFon2to2 onscreen2interacFon2[Kraiger22008]2 –  Scales$through$reliance$on$standardized$ materials$ •  However,2most2learning2(esp.2in2SMEs)2is2 informal2 –  Connected2to2work2pracFces,2mulF- episodic,2just-in2Fme2[Hart22011,2Kooken2 2009]2 –  Passing2on2of2skills2between2experienced2 workers2[A"well2&2Baumgartl22011]2 –  Does$not$scale$well$beyond$immediate$ context$ highly2effecFve22 individualized2 contextualized222 moFvaFng22 does2not2scale2 not2persistent2 few2benefit2 expensive2 62
  6. 6. h"p://Learning-Layers.eu22–2Scaling2up2Technologies2for2Informal2Learning2in2SME2Clusters2–2layers@learning+layers.eu2 Responsive Open Learning Environments (ROLE) 2009-2012 •  Empower$the$learner$to$build$their$ own$responsive$learning$environment2ROLE2Vision2 •  Awareness$and$reflecAon$of$own$ learning$process$2Responsiveness2 •  Individually$adapted$composiAon$of$ personal$learning$environment$2User-Centered2
  7. 7. h"p://Learning-Layers.eu22–2Scaling2up2Technologies2for2Informal2Learning2in2SME2Clusters2–2layers@learning+layers.eu2 ROLE Technical Infrastructure •  ROLE2SDK2Open2Source2SoYware22 Development2Kit2(github)2 •  ROLE2Widget2Store2(role-widgetstore.eu)2 •  ROLE2Sandbox22(role-sandbox.eu)2 •  Sucessfully2deployed2in2industry2and2educaFon2
  8. 8. h"p://Learning-Layers.eu22–2Scaling2up2Technologies2for2Informal2Learning2in2SME2Clusters2–2layers@learning+layers.eu2 ROLE Sandbox – Geospatial & Temporal Access ! 22Users:210462 ! 22Widgets:25232 ! 22Spaces/AcFviFes:213772 ! 22Shared2Resources:237642
  9. 9. h"p://Learning-Layers.eu22–2Scaling2up2Technologies2for2Informal2Learning2in2SME2Clusters2–2layers@learning+layers.eu2 BOOST: •  Issue:2decreasing2parFcipaFon2of2SMEs2in2VET2–2informal$ learning$at$the$workplace!$ •  Learning$Layers:2Scaling0up0Technologies0for0Informal0Learning0 in0SME0Clusters0 –  h"p://learning-layers.eu/22 •  BOOST:2Business0perfOrmance0imprOvement0through0 individual0employee0Skills0Training0 –  h"p://www.boost-project.eu/2 –  Integrates2outcomes2from222projects:2 •  BeCome:2methodology2 •  ROLE:2technology2(Personal2Learning2Environments)2 –  Focus:2enterprises2with2<202employees2
  10. 10. h"p://Learning-Layers.eu22–2Scaling2up2Technologies2for2Informal2Learning2in2SME2Clusters2–2layers@learning+layers.eu2 BOOST ROLE Technical Infrastructure –  BOOST2-2Business0perfOrmance0imprOvement0through0 individual0employee0Skills0Training0h"p://www.boost-project.eu/2 –  Focus:2Micro2companies2with2<202employees2 –  IdenFfy2business2goals2in22 the2company2 –  Select2employees22 to2address2them2 –  Support2their2learning2 –  Monitor2the2learning22 progress2of2the22 company2and2of22 the2employees2
  11. 11. h"p://Learning-Layers.eu22–2Scaling2up2Technologies2for2Informal2Learning2in2SME2Clusters2–2layers@learning+layers.eu2 EU FP7 Learning Layers Project - Scaling Informal Learning 122
  12. 12. h"p://Learning-Layers.eu22–2Scaling2up2Technologies2for2Informal2Learning2in2SME2Clusters2–2layers@learning+layers.eu2 Scaling Peer Production 2 !  How2can2we2scale2up2video2 tagging2to2support2informal2 learning2at2the2work2place2 !  ObjecFves2 –  Mobile2creaFon2of2videos2 with2learning2materials2 (physical-digital2world)2 –  Tag2the2non-obvious2for2 informal2learning2in2 communiFes2(social2 media2layer)2 –  Scaffold2meaningful2 learning2by2exploiFng2 semanFc2tagging2 informaFon2(social2 semanFc2layer)2 !  Two2regional2clusters2 –  ConstrucFon2(Germany)2 –  Healthcare2(UK)2 h"p://learning-layers.eu/22
  13. 13. h"p://Learning-Layers.eu22–2Scaling2up2Technologies2for2Informal2Learning2in2SME2Clusters2–2layers@learning+layers.eu2 142
  14. 14. h"p://Learning-Layers.eu22–2Scaling2up2Technologies2for2Informal2Learning2in2SME2Clusters2–2layers@learning+layers.eu2 Straw$Building$ How$To$ X36PVQ$X36PJC$ X36POZ$ PLC$Equipment$ One possible Construction Scenario Explaining2the2use2of2a2new2 construcFon2technique2and2 materials2on2site2 Making2video2material2available2 on2site2through2QR2tags2Use2of2video2recording2and2 annotaFon2 Further2quesFons2on2the2use2of2 the2technique2connected2to2site2 Material,2quesFons2and2best2 pracFces2collected2and2 discussed2 CollecFon2transformed2into2 instrucFonal2material2to2 enhance2tradiFonal2training2 152
  15. 15. h"p://Learning-Layers.eu22–2Scaling2up2Technologies2for2Informal2Learning2in2SME2Clusters2–2layers@learning+layers.eu2 h"p://youtu.be/I8GWRJ5nk9U22 162
  16. 16. h"p://Learning-Layers.eu22–2Scaling2up2Technologies2for2Informal2Learning2in2SME2Clusters2–2layers@learning+layers.eu2 Layers Architecture Vision 172 •  Research2OrientaFon2 –  Enhanced2informaFon2infrastructures:22 clouds2&2federaFons2 –  Large2scale2social2requirements2engineering2 –  Social2semanFc2services2integraFon2 •  Open2Source2SoYware2(OSS)2Development2 –  Layers2Developer2Task2Force2sustained2 –  OSS2reflecFon2dashboard2NOSE2 –  Sustaining2OSS2with2DevOps2 •  ConFnuous2IntegraFon2 –  Layers2Adapter2with2Web2AnalyFcs2 –  Security2and2privacy2concept2with2 •  OpenID2Connect2(OIDC)2 •  Layers2Boxes2 Scaffolding Peer. Production Informal. Learning. Analytics Community. Analytics Professional Community. Support WebAnalytics Web$Engineering Requirements Engineering Scalable,$Flexible,$Fast,$ Deployable$Layers$Architecture
  17. 17. h"p://Learning-Layers.eu22–2Scaling2up2Technologies2for2Informal2Learning2in2SME2Clusters2–2layers@learning+layers.eu2 Layers Box – Flexible Deployment 182 A2 B2 C2 D2 E2 LAPPS2 Layers2App2Store2
  18. 18. h"p://Learning-Layers.eu22–2Scaling2up2Technologies2for2Informal2Learning2in2SME2Clusters2–2layers@learning+layers.eu2 Architecture and Layers Box
  19. 19. h"p://Learning-Layers.eu22–2Scaling2up2Technologies2for2Informal2Learning2in2SME2Clusters2–2layers@learning+layers.eu2 Layers Box – Possible Scenarios •  Small6scale$Layers$Box$ –  Installer2soYware2(e.g.,2step-by-step2or2disk2images)2 –  Cheap2commodity2hardware2(e.g.,2PC)2 •  Medium6scale$Layers$Box$ –  More2sophisFcated2server2hardware22 (e.g.,2racks,2blade2servers)2 –  Significant2internal/external2traffic2 –  InstallaFon2services2and2consultancy2as2spin-off2opportuniFes2 •  Hosted$Layers$Box$ –  Scaling2hardware2and2soYware2provided2 –  Hosted2externally2in2a2trusted2cloud2environment2 202
  20. 20. h"p://Learning-Layers.eu22–2Scaling2up2Technologies2for2Informal2Learning2in2SME2Clusters2–2layers@learning+layers.eu2 Space (shared by multiple users) SeViAnno 2.0 & ROLE Framework Web application (composed of widgets) Widget (collaborative web component) EU2FP72ROLE2Project2 h"p://role-sandbox.eu/2
  21. 21. h"p://Learning-Layers.eu22–2Scaling2up2Technologies2for2Informal2Learning2in2SME2Clusters2–2layers@learning+layers.eu2 Layers App Store (LAPPS) •  App2Store2as2one6stop$shop2for2 complete2Layers2tool2ecosystem2 •  RESTful$API$exposed2through2 Layers2Adapter2 •  OpenID2Connect2Single$Sign6On$ •  Apps2data2stored2in2Social$ SemanAc$Server$ •  Responsive$Web2Design2 •  ImplementaFon2has2started2 222
  22. 22. h"p://Learning-Layers.eu22–2Scaling2up2Technologies2for2Informal2Learning2in2SME2Clusters2–2layers@learning+layers.eu2 Developer Support Open2Developer2Library2(ODevL)2–2main2informaFon2 and2link2hub2for2developer2task2force2
  23. 23. h"p://Learning-Layers.eu22–2Scaling2up2Technologies2for2Informal2Learning2in2SME2Clusters2–2layers@learning+layers.eu2 DevOps •  DevOps2is2an2opportunity2to2shiY2power2in2SMEs2 to2innovators2by2 –  Aligning2development,2IT2operaFons,22 and2QA2processes2 –  FacilitaFng2frequent2release2cycles2and2agility2 –  Deploying2and2using2DevOps2tools22 • JIRA2 • Jenkins2 –  AutomaFon2of2IT2operaFons2 • Docker2–2IntegraFon2with2LAPPS2 242
  24. 24. h"p://Learning-Layers.eu22–2Scaling2up2Technologies2for2Informal2Learning2in2SME2Clusters2–2layers@learning+layers.eu2 Extended DevOps Life Cycle Model 252 •  DevOpS2Life2Cylce2 –  Feedback2–2Develop2–2Test2–2 Deploy2-2Monitor2 –  No2integraFon2of2end2users2 •  Extended2DevOps2Life2Cycle2 Model2for2Layers2 –  End2user2integraFon2in22 all2phases2 –  Supported2by2ReqBaz2 –  Supported2by2newly2developed2 DevOps2AnalyFcs2&2Awareness2 Tools2 –  Designers2are2sFll2challenging2
  25. 25. h"p://Learning-Layers.eu22–2Scaling2up2Technologies2for2Informal2Learning2in2SME2Clusters2–2layers@learning+layers.eu2 Open Source DevOps Model 262
  26. 26. h"p://Learning-Layers.eu22–2Scaling2up2Technologies2for2Informal2Learning2in2SME2Clusters2–2layers@learning+layers.eu2 Source Code Management: GitHub •  Support2for2distributed2 development2through2local2 repositories2 –  The2git2distributed2version2control2 system2is2fast2and2easy2to2use2 –  Advanced2branching2 –  More2analyFcal2and2graphical2 features2for2repositories2 –  MigraFon2from2SourceForge2 iniFated2by2LDTF2 •  Open2Source2SoYware2licensing2 –  Permissive2OSS2licensing2 •  Apache2v2.02 •  3-Clause2BSD2License2 –  CompaFble2with23rd2party2soYware2 272
  27. 27. h"p://Learning-Layers.eu22–2Scaling2up2Technologies2for2Informal2Learning2in2SME2Clusters2–2layers@learning+layers.eu2 JIRA Issue Tracking •  Managing2tool2and2architecture2related2 issues,2bugs,2and2features2 –  8482total2issues2(Dec21,22014)2 •  2612open2 •  4312closed2 •  1562in2transiFon2 –  242components2 •  Architectural2components22 (e.g.2Tethys)2 •  Service2provisioning2frameworks2(e.g.2 SSS)2 •  ApplicaFons22 (e.g.2Ach2So!)2 •  Y3:2versioning2and2release2 management2 282 Created2vs.2Solved2issues2in2year222
  28. 28. h"p://Learning-Layers.eu22–2Scaling2up2Technologies2for2Informal2Learning2in2SME2Clusters2–2layers@learning+layers.eu2 Continuous Integration (CI) •  Jenkins2installaFon2 •  Integrates2with2the2 GitHub2repositories2 •  Modular2CI2jobs2 –  Mainly2for2service2 provider2components2 –  Nightly2updates2from2 GitHub2 –  Automated2builds2 –  Unit2tesFng2 –  Email2noFficaFons2 292
  29. 29. h"p://Learning-Layers.eu22–2Scaling2up2Technologies2for2Informal2Learning2in2SME2Clusters2–2layers@learning+layers.eu2 NOSE Awareness Dashboard 302 •  Project2reflecFon2 along2different2 project2resources2 –  Requirements2 Bazaar2 –  MediaWiki22 •  Dashboard2visual2 analyFcs:2 –  Social2network2 analysis2 –  Text2mining2 –  Profile2analysis2
  30. 30. h"p://Learning-Layers.eu22–2Scaling2up2Technologies2for2Informal2Learning2in2SME2Clusters2–2layers@learning+layers.eu2 Requirements Bazaar & LASSRE !  Available online: http://requirements-bazaar.org !  Active use & development in Learning Layers Project !  Connection to Learning Layers Issue Tracker !  IEEE STCSN E-Letter vol. 2, no. 3: !  “Large-Scale Social Requirements Engineering“ (LASSRE) !  4 Main Articles !  4 Short Technical Tool articles !  Published Sept 6, 2014 !  Lightning Talk at FOSDEM 2015
  31. 31. h"p://Learning-Layers.eu22–2Scaling2up2Technologies2for2Informal2Learning2in2SME2Clusters2–2layers@learning+layers.eu2 ROLE Requirements Bazaar – Community-aware Requirements Prioritization Factors2influencing2 requirements2ranking User-controlled2 weighFng2of2ranking2 factors Community-dependent requirements2ranking2lists h"p://requirements-bazaar.org2
  32. 32. h"p://Learning-Layers.eu22–2Scaling2up2Technologies2for2Informal2Learning2in2SME2Clusters2–2layers@learning+layers.eu2 Summary Name$ ROLE$ BOOST$ Learning$Layers$ Plaxorm2 ROLE2SDK2 ROLE2SDK2 Layers2Box2 Store2 ROLE2Widget2Store2 -2 LAPPS2 Digital2Ecosystem2 Many2spaces2–2many2 widgets2–2bundles2 One2space2–2small2set2 of2widgets2 Many2apps2 RunFme2 Environment2 Public2ROLE2sandbox2 ROLE2SDK2installaFon22 Cloud-based2Layers2 Box2 TranslaFons2 No2translaFons2 provided2 TranslaFons2provided2 by2training2centers2 TranslaFons2by2OSS2 communiFes2 Process2 OSSD2+2ReqBaz2 OSSD2+2Commercial2 exploitaFon2 OSSD2+2DevOps2 End2User2 CommuniFes2 Self-regulated2 learning2communiFes2 Learners2in2Micro2 companies2 Learners2in2Small2and2 Medium2Sized2 Enterprises2 332
  33. 33. h"p://Learning-Layers.eu22–2Scaling2up2Technologies2for2Informal2Learning2in2SME2Clusters2–2layers@learning+layers.eu2 Outlook •  Success2of2soluFons2for2learning2at2the2workplace2 depends2on2 –  Scaling2of2meaning2&2technology2 2->2Cloud-based2hosFng22 –  Involvement2with2developer2and2designer2 communiFes2 ->2FOSDEM220152and2Hackathons2 –  AutomaFon2of2integraFon,2delivery2and2deployment2of2 soYware2 ->2DevOps2support,2e.g.2with2docker2 342

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