3 leveraging other technologies with sap em

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  • Electronic Product Code Information Services
  • TrackingCross Partner Monitoring - globalization - outsourcingStatus managementProcess VisbilityPerformance goal visibilityOperational exceptions managementAnalytical process improvementProactive process re-alignmentRisk mitigationElectronic signaturesProcess compliance
  • 3 leveraging other technologies with sap em

    1. 1. SAP Event Management<br />Leveraging other technologies in SAP EM<br />SAP Event Management (EM) manages, tracks and monitors events (both creation and update events), providing real-time visibility to process status as well as alerting capabilities to all stakeholders of the process. <br />Exception Management<br />Status Management<br />Process Visibility<br />Process Monitoring<br />Process Analytics / KPIs<br />June 7, 2011<br />
    2. 2. Q Data Webinar Series<br />Every Thursday at 11am CST<br />March – SAP Event Management<br />1 - EM Overview<br />2 – EM Use Cases<br />3 – Leveraging other technologies with SAP EM<br />4 – Mobile Track and Trace using the OER<br />April - Enterprise Mobility for the SAP Centric Enterprise<br />May - Reduce maintenance, shipping costs and labor costs and gain Business Maturity<br />June - Middleware Technologies<br />July - SAP PI System upgrades and Performance Monitoring<br />August – SAP Event Management<br />September - Reduce Inventory and MTTR by finding the right part, first time, every time using an Integrated Product Catalog<br />October - SAP Meets the iPhone and iPad<br />http://www.qdatausa.com<br />
    3. 3. Agenda<br />SAP Event Management<br />A quick overview<br />What comes pre-delivered<br />Workflow Integration<br />Alert Framework Integration<br />SAP NetWeaver BW Integration<br />Other Integration Topics<br />Wrap-Up<br />
    4. 4. Overview<br />A SAP standard product available since 2004 used for:<br />Status Management - track business process status at an instance level<br />Exception Management - measure compliance with process plans – Uncover & report exceptions (Workflow / Alert framework)<br />Visibility - give visibility of your processes to all involved (Web, BI)<br />Analytical and Operational level reporting<br />Found where?<br />SAP EM as part of SCM (standalone option)<br />SAP EM as add-on (using EM functionality with an existing app):<br />SAP AII 2007 (Auto-ID Infrastructure)<br />SAP SNC 2007 (Supplier Network Collaboration)<br />SAP TM 6.0 (Transportation Management)<br />SAP ERP 6.0<br />SAP EM as the core component (OER)<br />SAP AII 2007 (Auto-ID Infrastructure)<br />
    5. 5. What comes pre-delivered?<br />Visibility Processes<br />Configuration / Development <br />SAP AS, SAP EM, SAP NetWeaver BW extraction<br />SAP Web UI (classic and standard)<br />Content<br />SAP NetWeaver BW &SAP NetWeaver PI<br /><ul><li>Documentation
    6. 6. Scenario Description
    7. 7. Configuration guide</li></li></ul><li>Agenda<br />SAP Event Management<br />A quick overview<br />What comes pre-delivered<br />Workflow Integration<br />Alert Framework Integration<br />SAP NetWeaver BW Integration<br />Other Integration Topics<br />Wrap-Up<br />
    8. 8. Workflow and SAP EM<br />Tightly integrated with SAP Event Management<br />Several scenarios come with pre-delivered content for creating workflows<br />Can deliver the workflows in several ways:<br />SAP Business Workplace<br />Universal Work List (UWL) / Portal<br />Mobile device (Leap Factor)<br />
    9. 9. Exception Management and workflow<br />SAP EM detects exception<br />Launch workflow – Take action – “Do work”<br />OR Send alert - Notification<br />Update status – For reporting<br />Visibility<br />SAP EM: Status available to all  People see an issue is in play<br />Workflow: Real time notification with the right information to the right person  An agent is correcting the issue <br />E.g. Purchase Order Acknowledgement with Qty discrepancy<br />Create PO<br />Create PO Acknowledgement for qty < PO<br />SAP EM detects the discrepancy and launches corrective action with workflow<br />
    10. 10. SAP EM Procurement Process<br />ECC SAP EM<br />
    11. 11. Development Steps - ECC<br />STEP 1 - Create the Business Object Event in ECC<br />BUS2012 (Purchase Order)<br />Event: ACK<br />STEP 2 - Create the workflow <br />The BO event ‘ACK’ will trigger the workflow<br />
    12. 12. STEP 1 – Create Business Object Event – ‘Ack’<br />SWO1<br />
    13. 13. STEP 2a – Create workflow<br />PFTC<br />
    14. 14. STEP 2b – Create workflow<br />
    15. 15. Configuration Steps – ECC<br />STEP 1 – Activate the SAP EM / workflow event linkage<br />Generates the BO event that will ultimately launch the workflow <br />STEP 2 – Activate the BO event linkage<br />Launches the workflow<br />SWETYPV<br />
    16. 16. Configuration Steps – SAP EM<br />STEP 1 – Create the Workflow Activity ID<br />Link BUS2012 (Purchase Order) and BO Event: ACK<br />Link PO number as the Business Object Key<br />Create and Link the Ack qty as a parameter <br />STEP 2 – Update the Rule Set<br />Call activity WORKFLOW_START<br />
    17. 17. STEP 1 – Workflow activity ID<br /><ul><li>Link BUS2012 (Purchase Order) and BO Event: ACK
    18. 18. Link PO number as the Business Object Key
    19. 19. Create and Link the Ack qty as a parameter </li></li></ul><li>STEP 2 – Event Handler Rule Set<br />
    20. 20. STEP 2b – Event Handler Rule Set<br />The activity WORKFLOW_START is connected to the Activity ID <br />Only launched if Status is Pending<br />
    21. 21. Testing!!!<br />Let’s see it in action<br />Create a PO<br />
    22. 22. <ul><li>Expected event list
    23. 23. Status values</li></ul>Check Event Handler<br />/SAPTRX/EH_LIST<br />
    24. 24. <ul><li>Create PO ack with qty < PO qty</li></ul>Create PO Ack<br />
    25. 25. <ul><li>Event is posted
    26. 26. Status is updated</li></ul>Check Event Handler<br />
    27. 27. <ul><li>PO Ack qty posted as a parameter
    28. 28. Activity to send a workflow started</li></ul>Check Event Handler<br />
    29. 29. <ul><li>BO Events are raised
    30. 30. Workitem is in the inbox !!! Success !!!</li></ul>Check Workflow<br />SWEL<br />SBWP<br />
    31. 31. Agenda<br />SAP Event Management<br />A quick overview<br />What comes pre-delivered<br />Workflow Integration<br />Alert Framework Integration<br />SAP NetWeaver BW Integration<br />Other Integration Topics<br />Wrap-Up<br />
    32. 32. The Alert Framework<br />Tightly integrated with SAP Event Management<br />Several scenarios come with pre-delivered content for issuing alerts<br />Can deliver the alerts in several ways:<br />Alert Inbox / Portal<br />Email<br />Pager<br />Mobile device (Leap Factor)<br />
    33. 33. Alert Framework Integration<br />Define Alert<br />Category<br />Create and Assign<br />Activity Parameter<br />ID with the applicable<br />Parameters linked<br />
    34. 34. Alert Framework Integration<br />Configure overdue<br />Monitor rule<br />View the Alert Inbox<br />
    35. 35. Agenda<br />SAP Event Management<br />A quick overview<br />What comes pre-delivered<br />Workflow Integration<br />Alert Framework Integration<br />SAP NetWeaver BW Integration<br />Other Integration Topics<br />Wrap-Up<br />
    36. 36. SAP NetWeaver BW and SAP EM<br />Tightly integrated with SAP Event Management<br />Supports configurable extraction of the following:<br />Event Handler header detail - Parameters<br />Event Message detail - Expected and Unexpected<br />Early vs. late, Message vs. Event<br />Event Group - Duration between 2 events<br />Message vs. Event<br />
    37. 37. BW Extraction<br />Before using the business content delivered with SAP EM, you have to install the three SAP EM datasources<br />Access transaction RSA5<br />Choose 0BW_DATASOURCES  0BW_DATASOURCES  0SCM  0EM<br />One by one, select the BW DataSources OSCEM_1, OSCEM_2, and OSCEM_3 and choose Activate DataSources<br />
    38. 38. Define Settings for BW Extraction<br />Access transaction /SAPTRX/BWGS<br />In the BW Upload Mode field, choose V1 – Direct Delta Update<br />In the Dialog Structure, choose Activate Extraction Structures<br />Select BW Upload Activation for the entries and save your data<br />If necessary, generate the DataSources<br />If you use the standard appends without modifications, you do not have to generate DataSources<br />
    39. 39. BW Upload<br />Once the configuration of SAP EM has been completed you can extract data to BW<br />The data transfer from SAP EM to SAP NetWeaver BW consists of two basic steps<br />Initial upload<br />Transfers all the selected data<br />Performed only once<br />Delta upload<br />Transfers the deltas to SAP NetWeaver BW<br />Performed regularly (for example, once a day) to transfer all the changes to SAP NetWeaver BW<br />
    40. 40. BI Prototype Report<br />Right click drilldown to item detail, alternative dashboards<br />
    41. 41. Agenda<br />SAP Event Management<br />A quick overview<br />What comes pre-delivered<br />Workflow Integration<br />Alert Framework Integration<br />SAP NetWeaver BW Integration<br />Other Integration Topics<br />Wrap-Up<br />
    42. 42. Other Integration Topics<br />OER – The Object Event Repository<br />OER and Mobile<br />EM Authorizations – Integration with authorization objects<br />User Interface options<br />Non-SAP system – Sending events to SAP EM, queries<br />Archiving<br />
    43. 43. 1. The Object Event Repository<br />Installation option for SAP AII (Auto-ID Infrastructure)<br />Geared towards the Product Tracking and Authentication (PTA) visibility process <br />EPCIS messages received into SAP NetWeaver PI<br />From SAP NetWeaver AII<br />Posts to the PTA EH<br />Capture and Query services<br />
    44. 44. 2. SAP EM / OER on the Mobile<br />Authenticating Product IDs<br />Capture logistics events<br />Handle exception events<br />Barcode, RFID scanning<br />GPS Geo coordinates<br />“Movilizer” by Movilitas<br />
    45. 45. Movilizer for Track & Trace (integrated with SAP OER) is deliverd to the customer as a certified ABAP Addon by SAP.<br />SAP OER<br />Track & Trace RepositorySAP OER<br />ERP<br />OER on the mobile device - Architectural Overview<br />
    46. 46. 3. SAP EM Authorizations<br />Production planner authorization: MRP_AREA, MRP_CONTROLLER, PLANT, and PROD_SCHEDULER<br />
    47. 47. 4a. Web Dynpro UI<br />Transaction: /SAPTRX/EM_START<br />
    48. 48. 4b. Web Communication Layer (WCL)<br />Classic UI<br />Transaction: /SAPTRX/WCL_SEARCH<br />
    49. 49. 4c. Custom Adobe/Flex UI<br />Custom UI developed using Adobe Flex<br />RFC to SCM to retrieve event handlers in a time period<br />RFC /SAPTRX/BAPI_EH_GET_DATA_GEN<br />
    50. 50. 5. Integrating with non-SAP system<br />Direct connection through BAPIs<br />/SAPTRX/BAPI_EH_POST (EventHandler.PostEventHandler)<br />/SAPTRX/BAPI_EH_ADDEVENTMSG_02 (EventHandler.AddEventMessages02)<br />Connect through SAP NetWeaver PI<br />XML / File / EDI  BAPI<br />Capture / Query service<br />
    51. 51. 6. Archiving<br />SAP Event Management objects are archivable using SAP standard functionality<br />The relevant archiving objects are: <br />/SAPTRX/A0 Event Handler<br />/SAPTRX/A1 Event Messages<br />SAPTRX_A2 Event Handlers Sets<br />
    52. 52. Agenda<br />SAP Event Management<br />A quick overview<br />What comes pre-delivered<br />Workflow Integration<br />Alert Framework Integration<br />SAP NetWeaver BW Integration<br />Other Integration Topics<br />Wrap-Up<br />
    53. 53. 1<br />2<br />3<br />4<br />Business Value<br />Collaboration<br />Process Rules<br />Data Integrity<br /><ul><li>Real-time transactions
    54. 54. Data cleansing
    55. 55. Inside the system
    56. 56. System communications
    57. 57. Partner and system cooperation
    58. 58. Data accuracy
    59. 59. Data accountability
    60. 60. Process accountability
    61. 61. User confidence
    62. 62. Plan in the system
    63. 63. Communications with your partners
    64. 64. Master data rules
    65. 65. Define service levels – Internal and external
    66. 66. Business measurements
    67. 67. Define exceptions
    68. 68. Status definition
    69. 69. Data grouping
    70. 70. Standard processes
    71. 71. Real-time operational exception management
    72. 72. Integrated notifications through workflow, alerts
    73. 73. Adaptive collaboration with partners
    74. 74. Proactive process realignment
    75. 75. Partner performance
    76. 76. Track and Trace
    77. 77. Status management
    78. 78. Visibility – Process, data, performance
    79. 79. Analytics
    80. 80. Reduced risk
    81. 81. Improved service
    82. 82. Reduced cost
    83. 83. Reduced time to action
    84. 84. Improved process compliance
    85. 85. Visibility to performance goals, process, data
    86. 86. Improved collaboration
    87. 87. Improved cycle times
    88. 88. Fewer exceptions
    89. 89. Improved reliability gained through trusted processes</li></ul>Value<br />Manage by exception, adapt processes, realize benefits, set new VALUE targets<br />MEASURE and ADAPT <br />Take control of your processes through monitoring, collaboration and automation<br />SENSE and RESPOND<br />Get your data (Master and Transaction) clean with consistent processes adopted to maintain it.<br />Get your processes integrated and into the system. Refine your process points , set measurement goals<br />PLAN and EXECUTE<br />SAP Event Management<br />Where does SAP EM fit in?<br />
    90. 90. In conclusion - What value is derived from EM?<br />Manage by exception (Quadrant 3 or 4)<br />Ability to respond<br />Customer satisfaction<br />Visibility (Quadrant 1,2,3,4)<br />Status<br />Exceptions<br />Globalization / Outsourcing<br />Reporting capability<br />Operational (Quadrant 1,2,3,4)<br />WIMO<br />Analytical (Quadrant 1,2,3,4)<br />Partner scorecard (Quadrant 3,4)<br />KPI (Quadrant 3,4)<br />Cycle time<br />
    91. 91. What team do you need?<br />Real SAP EM Project Teams<br />Procurement to Pay Scenario<br />Design: 1 x part time SAP EM Architect, 1 full time SAP Architect<br />Configure: 1 x part time SAP EM functional expert, 2 full time SAP functional experts<br />Develop: 1 x part time SAP EM developer, 1 x ABAP developer <br />1 x Project Manager<br />Order to Cash Scenario<br />Design and Configure: 1 x full time SAP EM Architect<br />Develop: 1 x full time SAP EM developer, 1 x ABAP developer <br />1 x full time BI developer<br />1 x full time UI developer<br />Production Order Visibility Process Scenario (POC)<br />Develop, Design and Configure: 1 x full time SAP EM Architect<br />
    92. 92. Where to from here?<br />Just starting out with SAP EM?<br />Q Data online Self Assessment <br />Online questionnaire – Are you ready for SAP EM? (http://www.qdatausa.com/selfassessment/register.asp)<br />Q Data 1 Day Readiness Assessment <br />Helps companies make the correct decision as to whether SAP EM matches the need. Also checks if your organization is ready for SAP EM.<br />Q Data 5 Day Assessment<br />Overview presentation - What is SAP EM, what it can do for you (½ day)<br />Generic training covering the configuration of SAP EM (1 ½ days)<br />Standard EM Scenario Implementation ( 1 day)<br />requires a working SAP EM system prior to on-site arrival<br />Conduct analysis of your business processes (1 day)<br />Executive presentation - Opportunities -> Roadmap to realize those opportunities (1 day)<br />
    93. 93. More Info<br />http://www.qdatausa.com/<br />“SAP Event Management – SAP’s best kept secret” <br />available at Amazon.com or Genie Press http://www.geniepress.com/qdata<br />
    94. 94. Questions???<br />Kevin Wilson<br />SAP EM Practice Lead<br />kwilson@qdatausa.com<br />760-809 1495<br />www.qdatausa.com<br />John D. McMahon<br />Client Services – SAP EM<br />jmcmahon@qdatausa.com<br />630-740 6685<br />

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