Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.

Appreciative inquiry and the art of interviewing

604 views

Published on

Most things that we do, professionally and personally, require us to obtain information and cooperation from the people around us. One of the keys to getting the information or cooperation is the ability to ask the right questions and to analyze the current situation in light of where you want to be. This interactive workshop will discuss principles of appreciative inquiry and provide a safe place to practice these skills.

Note: I plan to turn this into a 4-hour workshop.

Published in: Leadership & Management
  • DOWNLOAD FULL BOOKS, INTO AVAILABLE FORMAT ......................................................................................................................... ......................................................................................................................... 1.DOWNLOAD FULL. PDF EBOOK here { https://tinyurl.com/y8nn3gmc } ......................................................................................................................... 1.DOWNLOAD FULL. EPUB Ebook here { https://tinyurl.com/y8nn3gmc } ......................................................................................................................... 1.DOWNLOAD FULL. doc Ebook here { https://tinyurl.com/y8nn3gmc } ......................................................................................................................... 1.DOWNLOAD FULL. PDF EBOOK here { https://tinyurl.com/y8nn3gmc } ......................................................................................................................... 1.DOWNLOAD FULL. EPUB Ebook here { https://tinyurl.com/y8nn3gmc } ......................................................................................................................... 1.DOWNLOAD FULL. doc Ebook here { https://tinyurl.com/y8nn3gmc } ......................................................................................................................... ......................................................................................................................... ......................................................................................................................... .............. Browse by Genre Available eBooks ......................................................................................................................... Art, Biography, Business, Chick Lit, Children's, Christian, Classics, Comics, Contemporary, Cookbooks, Crime, Ebooks, Fantasy, Fiction, Graphic Novels, Historical Fiction, History, Horror, Humor And Comedy, Manga, Memoir, Music, Mystery, Non Fiction, Paranormal, Philosophy, Poetry, Psychology, Religion, Romance, Science, Science Fiction, Self Help, Suspense, Spirituality, Sports, Thriller, Travel, Young Adult,
       Reply 
    Are you sure you want to  Yes  No
    Your message goes here

Appreciative inquiry and the art of interviewing

  1. 1. Appreciative Inquiry and the Art of Interviewing KATHERINE BROWN-HOEKSTRA
  2. 2. Agenda  Who are you?  What is Appreciative Inquiry?  What does this have to do with Tech Comm?  Group exercise  How do we take this and use it in the real world?
  3. 3. Who are you?  Why are you a technical communicator?  What is your greatest strength?  What is your passion?
  4. 4. What is Appreciative Inquiry? “[Appreciative Inquiry] advocates collective inquiry into the best of what is, in order to imagine what could be, followed by collective design of a desired future state that is compelling and thus, does not require the use of incentives, coercion or persuasion for planned change to occur.“ --Gervase Bushe
  5. 5. What is the Appreciative Inquiry Model?
  6. 6. How Do We Reframe the Questions? Original 1. How do we cut costs? 2. How do we fix the communication issues? 3. How do we make customer-focused decisions? 4. We don’t have enough time to do our work. 5. We’re presenting it wrong. Appreciative 1. How do we build efficient systems? 2. How do we facilitate communication? 3. How can we create success for our customers? 4. We want to create a flexible, agile work environment. 5. We can create great presentations.
  7. 7. 14 April 2014 (c) 2014, Comgenesis, LLC | @kitcomgenesis 8 So What Does this Have to Do with Tech Com?
  8. 8. Why should we care?
  9. 9. 14 April 2014(c) 2014, Comgenesis, LLC | @kitcomgenesis 10 © The Flintstones
  10. 10. 14 April 2014(c) 2014, Comgenesis, LLC | @kitcomgenesis 11 OR © The Flintstones
  11. 11. 14 April 2014(c) 2014, Comgenesis, LLC | @kitcomgenesis 12
  12. 12. Group Exercise  Pair up  5 minutes: Identify a topic  5 minutes: frame the questions you want to ask  10 minutes (5 min): Ask each other the questions
  13. 13. How do I use this in the Real World?
  14. 14. Get the Word Out 14 April 2014 (c) 2014, Comgenesis, LLC | @kitcomgenesis 15 http://promobiledj.com/2013/07/proper-communication-at-weddings/
  15. 15. Take a Larger View 14 April 2014 (c) 2014, Comgenesis, LLC | @kitcomgenesis 16
  16. 16. 14 April 2014(c) 2014, Comgenesis, LLC | @kitcomgenesis 17 Caution! http://www.blogging4jobs.com/work/know-your-power/
  17. 17. 14 April 2014 (c) 2014, Comgenesis, LLC  |  @kitcomgenesis 18
  18. 18. Resources  Frick, Bette, May 2015, Oral Questioning Skills, webinar, for STC RMC.  Naylor, Ellen. Discussion and notes from a conference she attended on the topic.  Rosenberg, Marshall. 2005. Nonviolent Communication: A Language of Life, 2nd ed. ISBN 1-892005-03-4  Three Skills CEOS Need Most. Accessed May 2015. http://iveybusinessjournal.com/three-skills-ceos-need-most/  Whitney, D. and Trosten-Bloom, A. 2010. The Power of Appreciative Inquiry: A Practical Guide to Positive Change, 2nd ed. ISBN 978-1-60509-328-4  Whitney, D. 1998. “Let’s Change the Subject and Change our Organization: An Appreciative Inquiry Approach to Organization Change”, Career Development International, 3/7, p 314-319.
  19. 19. Contact Information Kit Brown-Hoekstra Comgenesis, LLC Phone: +1 720.542.3075 Email: kit.brown@comgenesis.com Twitter: @kitcomgenesis www.pangaeapapers.com www.comgenesis.com 14 April 2014 (c) 2014, Comgenesis, LLC | @kitcomgenesis 20

×