Sean Work - KISSmetrics - @seanvwork
Sean Work runs the blog at KISSmetrics.com. He’s been with
the team since 2010. He loves working from Southern
California where he can surf, snowboard and camp under the
bright starts with no blankies.
Lincoln Murphy – Gainsight & Sixteen Ventures - @lincolnmurphy
Lincoln Murphy has worked with 300+ SaaS and so ware vendors to
accelerate growth through Customer Success. He is currently
Customer Success Evangelist at Gainsight and is responsible for
driving the company’s thought-leadership in the areas of Customer
Success, retention, churn mitigation, and expansion revenue.