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New social marketplace ZenMall

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ZenMall is a new social marketplace where users can find any products, create their own collections, share unusual things with friends and save interesting products in their collections. They also can follow interesting people, shops and its product collections.
The main difference of ZenMall is not sale of a big click
number but social tools for the interaction of customers
with shops and each other.

Published in: Services
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New social marketplace ZenMall

  1. 1. New generation mobile social marketplace
  2. 2. 2 Advantages of marketplaces The customer acquisition cost is increasing progressively on all advertising channels, most of them demand special skills. There are neither tools of the customer retention nor toolsof the development of customer loyalty. Marketplaces do not necessitate expensive experts and offer pay for performance. It is only one of ZenMall’s advantages.
  3. 3. LAZY PERSONALIZED TRENDSETTING INSTANT SAVE FOLLOW DISCOVER PRODUCTS CONTINUOUS PERSONALIZATION LTV ARS AOV CAC REDUCE IMPROVE INCREASE GROW Customer life cycle Sales We are diffrent from other marketplaces The main difference of ZenMall is not sale of a big click number but social tools for the interaction of customers with shops and each other. It will change your sales attitude and will expand the understanding of e-commerce. You will develop customer retention, virality of your shop and your brand and also you could begin to work on user involvement increasing their live time value. We achieve it thanks to the focus on the product development by means of the social interaction of users and shops with help of social tools following, sharing, recommendations. ZenMall is the first product on the Europe market in the field of the Social Inspiration Shopping.
  4. 4. 4 ZenMall Metrics 73% OF OUR CUSTOMERS USE MOBILE APPLICATIONS 81% OF PURCHASES ARE MADE FROM MOBILE DEVICEST 90% OF PURCASES ARE MADE AT REPEATED VISITS 77% OF AUDIENCE COME BACK EVERYDAY IN THE SERVICE TO SEARCH PRODUCTS 750.000 SAVED PRODUCTS (POTENTIAL PURCHASES) MORE THAN 1 000SHOPS HAVE JOINED US MORE THAN 1,4 m PRODUCTS ALREADY UPLOADED ON ZENMALL 100.000 USER ORDERS ARE SENT TO SHOPS VIA ZENMALL
  5. 5. 5 Mobile first You get a personal page of your shop which is accessible for the growing audience of mobile users (ZenMall users). Unlike common online shop baskets, ZenMall users may easily return to the saved products and get push-notifications or emails if there is a discount for the product. ZenMall is available for Android, iOs ans Windows Phone.
  6. 6. 6 Bargain price Our users make requests announcing their desire to buy a product offered in the service but at lower price. It may be your product or a product of your competitor who offers the same or similar products. You get the contact of the user interested in product and the only thing you have to do is to offer a discount or an alternative cheaper product. The built-in chat will help you reach the user. You get an incredible opportunity to work with the innermost user desires.
  7. 7. 7 Demand analysis tools ZenMall gives the customer analytics (actions, behaviors, interests) which helps you improve your advertising measures and influence customers more effectively. You have access to the advanced statistics on all products in real time: number of visits, purchases, savings, number of demands «want it cheaper». Analyse your data and manage your stock effectively.
  8. 8. 8 Lead Generation Page Your branded page is the full interaction channel with users. The page adapts for each user basing on his interests which makes it more effective than social networks communities. Therefore you get adaptive Lead Generation Page (LP) with customized offers. We do everything to bring you closer to your customers thanks to personalization tools.
  9. 9. 9 Personalization tools Products from your shop are visible for the most interested users. Thanks to interest-based settings of the personal feed, only those products are displayed which are relevant to present desires of the user. Having all the base of your contributors and knowing their interest in certain products you may offer a personal discounts encouraging them to make second purchases and to share their good experience.
  10. 10. 10 Social tools We are all social and like to share information with other people also we follow with interest on social networks the life and news of people around us. We have transferred these methods on ZenMall that's why our users follow your shop, save your products in their collections and share it with friends. Savings and purchases are visible for other users and could be recommended diffusing the information about your shop (world of mouth). So one loyal customer may bring a few other customers building the brand awareness.
  11. 11. 11 Multi-channel marketing Using our platform you’ll get marketing service for your products. Users receive personal recommendations and product selections (feed), push-notifications, e-mail’s, sms-notifications. Your products are promoted in the serviсe and are used for the content-marketing getting to our blog. Buying a tariff , you get free a kit of marketing tools exclusively for your products.
  12. 12. 12 Save on ZenMall Place the button «Save on ZenMall» on your website and your customers could save your products to their collections on ZenMall. It will spread your products to user profiles and will improve the shop awareness.
  13. 13. 13 SaaS and CMS integrations We support integration with the most popular CMS and SAAS solutions on the market. Automate your product management and use the ZenMall analytics for an effective interaction with your customers.
  14. 14. 14 Functional back-office Automated upload and update of your catalog Flexible control of the stock list Analytics of user actions and behaviors Tools for customer interaction Brand page of your Internet shop Special offers and promotions for your audience
  15. 15. 15 Potential customers monitoring Create subscriptions for your product categories and get personal requests from user who want to buy one or another product. An audience, interested in your products, is aggregated in subscriptions. You will always have at hand active users with their current interests. The only thing you have to do is to offer personal discounts or coupons to encourage them to make the last step.
  16. 16. 16 Join us Now all your products are available in personal feeds of ZenMall users. You've just got a new way to increase your mobile sales! Choose the rate and pay the fees Fill the information about you for the brand page users could see Upload your product catalog in YML, XML, Google Feed format Easy steps to become a ZenMall partner:
  17. 17. More than 1000 shops have joined us 17
  18. 18. 18 Your future opportunities ONLINE AND OFFLINE INTEGRATION INTEGRATION WITH THE THEMATIC MEDIA-PLATFORMS Your products on the TV set-top boxes and Smart TV. If you have offline shop with iBeacon- technology, ZenMall users could get usefull notifications approching your offline shop. Your products are available for a large audience in product wigets on most popular media-resourses. TV-COMMERCE
  19. 19. MAIL@ZENMALL.COM WWW.ZENMALL.COM 8 800 555-18-87 Contact us

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