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Kaizen in Action for Regional Scrum Gathering Tokyo 2017

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Presentation slides for "Kaizen in Action" session in Regional Scrum Gathering on Jan 12th and 13th, 2017.

#RGST2017

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Kaizen in Action for Regional Scrum Gathering Tokyo 2017

  1. 1. Kaizen in Action Regional Scrum Gathering Tokyo 2017 2017/1/12-13 Kiro Harada Attractor Inc.
  2. 2. 改 善
  3. 3. 2016年12月 株式会社アトラクタを設立しました アジャイルコーチング・トレーニングのご依頼お待ちしています
  4. 4. Version History 2016/10/14 Version 0.1 Agile Conference Vietnam HCMC 2016/10/16 Version 0.2 Agile Conference Vietnam Hanoi 2016/10/28 Version 0.3 Agile Tour Bangkok 2016/11/2 Version 1.0 Public Release 2016/11/19 Version 1.0.1 Agile Tour Hong Kong (香港) 2017/1/12 Version 2.0 Regional Scrum Gathering Tokyo 2017
  5. 5. Kaizen?
  6. 6. Is it really possible to teach how to do Kaizen?
  7. 7. Is it possible to teach how to ride a bicycle?
  8. 8. Is it possible to teach how to teach your kid to ride a bicycle?
  9. 9. This is how: 1. Have your kid wear a helmet and protective gears 2. Choose a proper size bicycle (both feet need reach the ground firmly). 3. Remove pedals (or use pedal-less like Strider). 4. Try at a large safe field (with slight slope). 5. Let your kid practice riding and balancing for a while. 6. If your kid keep riding for 5 meters, teach to use brake to stop. 7. If your kid can stop with brakes, attach pedals. 8. Your kid now can ride a bicycle.
  10. 10. Don’ts: Training wheels Don’t hold your kid bike from behind. https://www.flickr.com/photos/sahdblunders/8644936719
  11. 11. Do’s:
  12. 12. Why Kaizen is Important
  13. 13. Continuous Improvements
  14. 14. Your Case? Is your team doing Kaizen? Is your organization doing Kaizen? Is your company doing Kaizen?
  15. 15. Your Personal Case? How about yourself? Are you doing Kaizen? Are you getting better? Are you too busy to do Kaizen?
  16. 16. Continuous? Continuously, Always Timelessly Endlessly There’s no end of Kaizen as there’s no perfect team.
  17. 17. Dangerous False Assumption Our performance is not good enough because we have not done enough. We must do more. I didn’t achieve enough because I haven not done enough. I have to do more to achieve more.
  18. 18. Overtraining is the #1 cause of athlete failure Every professional athlete has a coach to monitor his/her training and performance. We use external measurements to access our performance.
  19. 19. Why not in Business?
  20. 20. Toyoda Type G Automatic Loom (1924) http://commons.wikimedia.org/wiki/File:1924_Non-Stop_Shuttle_Change_Toyoda_Automatic_Loom,_Type_G_1.jpg
  21. 21. This loom was special: It automatically stops when a thread is broken. It only produces good product. An operator can take a break anytime if necessary. An operator can handle 60 looms at the same time.
  22. 22. Your Kaizen isn’t continuous Because you try to fix problems by doing more of the current process you try to fix problems by trying another processes. you believes doing more always fix the problems
  23. 23. Are you improving?
  24. 24. I was NOT. Traveled too much with different time zones. Did not have enough sleep. Work was Fun. Really.
  25. 25. You cannot manage what you cannot measure It’s much easier to manage what you can measure. My sleep time logs:
  26. 26. Your personal Kaizen is prerequisite for team Kaizen.
  27. 27. Muri - Mura - Muda ムリ Muri Overload / Overburden ↓ ムラ Mura Unevenness ↓ ムダ Muda Waste You need to eliminate Muri first with KAIZEN to eliminate Muda.
  28. 28. Is your team improving? Make sure you are not doing “Muri” before you start doing Kaizen with your team. If not, please start fixing “Muri” of each team member first.
  29. 29. Kaizen in Action Let’s start! But from where shall we start?
  30. 30. Create Slack Without Slack, you cannot do anything without harming your performance. Remember overtraining of athletes. Take your time to understand how you are doing.
  31. 31. It’s time to stop doing your ordinary tasks. You cannot tie your shoelace while running. Add your calendar with No.1 priority saying “Slack”
  32. 32. Team Dialogue If each member of your team has slack, use your slack to meet together and do a dialogue regularly. Take your time to continue a dialogue. Eventually, you may come to start a dialogue about Quality.
  33. 33. Agreeing on Issues If you continue doing “Team Dialogue”, you will come up with the issues everybody in the team wants to fix. Document them and see what happens.
  34. 34. Issues / Problems Examples? We need to improve the quality of our software. We need to do Scrum better. We have to use CI / CD…. whatever DevOps need to be implemented
  35. 35. Facts vs. Opinions Facts (Observables) Opinions Problems Solutions Hypothesize Design Deploy Measure
  36. 36. Lack of Solution is NOT a Problem Lack of solution cannot be fixed since we cannot measure whether it is done or not. Describe your problems with observable facts. You will naturally find the measurement criteria if the problem is fixed.
  37. 37. Mapping Value Stream
  38. 38. Build Personal Skills
  39. 39. Small Experiments Photo by woodleywonderworks. CC-BY-2.0 https://www.flickr.com/photos/wwworks/3058182308
  40. 40. Visualization https://visualizationexamples.com/
  41. 41. One by One
  42. 42. Set-based Design https://www.flickr.com/photos/arenamontanus/3212655985
  43. 43. ECRS - Improve Flow
  44. 44. Eliminate
  45. 45. Combine
  46. 46. Rearrange
  47. 47. Simplify
  48. 48. Analyzing Defects James R. Tourtellotte, CBP, U.S. Dept. of Homeland Security
  49. 49. Finding Defects Early
  50. 50. Build Quality-In
  51. 51. Dynamic Stable Process Photo by Stephen Morris. CC-BY-2.0 https://www.flickr.com/photos/nonlin/4297013382
  52. 52. Team Good Approaches Team Standards The Training within Industry Report
  53. 53. Member Mentoring By Lisamarie Babik - Ted & IanUploaded by Edward, CC BY 2.0, https://commons.wikimedia.org/w/index.php?curid=9546406
  54. 54. Continuous Learning
  55. 55. Sharing with Other Teams
  56. 56. Continuous Improvements
  57. 57. Kaizen Patterns Create Slack Team Dialogue Agree on Issues Facts vs. Opinion Mapping Value Stream Small Experiments Team Good Approaches Team Standards Sharing with other teams Eliminate Combine Rearrange Simplify Analyze Defects Find Defects Early Design Measurements Visualize One by One Dynamic Stable Process Continuous Improvements Member Mentoring Continuous Learning Build Quality-In Build Personal Skills Set-based Design Ask for Help Creating Skills Matrix
  58. 58. TWI created a video called “Improvemen in 4 steps”. It was shown in Japan in 1950 with the title “Kaizen Eno yon Dankai”. 「改善への四段階」
  59. 59. Health Health is a state of complete physical, mental and social well-being and not merely the absence of disease or infirmity. WHO’s Definition of Health. The Definition has not been amended since 1948. http://www.who.int/about/definition/en/print.html
  60. 60. Do you have slack? If not, please start small: 15min per day 1 hour per week 2 hours per month
  61. 61. Available during Day 2 Lunch Time
  62. 62. Available Soon. Available for Pre-Order
  63. 63. 2017年2月22日(水)スクラムトレーニング開催 詳しくは、http://bit.ly/sbc0222

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