Kiran Chaugule

London, United Kingdom United Kingdom

Digital Transformation Consultant at Cognifide

Apparel / Fashion

17 years experience of defining and delivering digital transformation in the areas of digital customer experience, CRM (including sales force and marketing automation), digital marketing hub, eCommerce and channel sales. Expertise spans building business cases, metrics models and benefits tracking; defining target operating model and multi-year transformation roadmaps. Extensive experience of leading workshops with senior stakeholders and large groups of business stakeholders to build digital customer vision, identify user personas, map customer journeys and business processes. Excellent at engaging senior stakeholders and defining and delivering business change. Experience across a wide ...