Sir Stephen Moss: Lessons learnt from Mid Staffordshire

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Sir Stephen Moss, Chair of the Mid Staffordshire NHS Foundation Trust, talks about the lessons learnt from the experiences at Mid Staffs.

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Sir Stephen Moss: Lessons learnt from Mid Staffordshire

  1. 1. Keynote address: Lessons learnt from Mid Staffordshire <ul><li>Sir Stephen Moss, Chair, Mid Staffordshire NHS Foundation Trust </li></ul>
  2. 2. Lessons learnt from Mid Staffordshire <ul><li>Plan </li></ul><ul><li>History </li></ul><ul><li>The impact </li></ul><ul><li>Work in progress </li></ul><ul><li>Final thoughts </li></ul>
  3. 3. Lessons learnt from Mid Staffordshire <ul><li>History </li></ul><ul><li>What went wrong? </li></ul><ul><li>The context </li></ul><ul><li>The investigations/inquiries </li></ul>
  4. 4. Lessons learnt from Mid Staffordshire <ul><li>The Impact </li></ul><ul><li>Loss of public confidence </li></ul><ul><li>Staff morale </li></ul><ul><li>Media attention </li></ul><ul><li>Increased scrutiny </li></ul>
  5. 5. Lessons learnt from Mid Staffordshire <ul><li>Focus to date: </li></ul><ul><li>Restoring public confidence </li></ul><ul><li>new board </li></ul><ul><li>zero tolerance to poor care, safety and behaviour </li></ul><ul><li>hold individuals to account </li></ul><ul><li>increased staff numbers/skill mix </li></ul>
  6. 6. Lessons learnt from Mid Staffordshire <ul><li>Focus to date: </li></ul><ul><li>Restoring public confidence </li></ul><ul><li>new governance system </li></ul><ul><li>clear quality priorities </li></ul><ul><li>established clinical networks </li></ul><ul><li>improved clinical engagement. </li></ul>
  7. 7. Lessons learnt from Mid Staffordshire <ul><li>Focus to date: </li></ul><ul><li>Restoring public confidence </li></ul><ul><li>leadership development </li></ul><ul><li>value framework </li></ul><ul><li>improved external relationships </li></ul><ul><li>approaches to whistleblowing. </li></ul>
  8. 8. Lessons learnt from Mid Staffordshire <ul><li>Changes to the way the Board works </li></ul><ul><li>public meetings </li></ul><ul><li>board reports </li></ul><ul><li>human impact </li></ul><ul><li>role of the executive nurse </li></ul><ul><li>being brave </li></ul><ul><li>getting the basics right. </li></ul>
  9. 9. Lessons learnt from Mid Staffordshire <ul><li>Final thoughts </li></ul><ul><li>keep Mid Staffordshire on your radar </li></ul><ul><li>make use of the Intelligent Board Report </li></ul><ul><li>remember that people come before numbers </li></ul><ul><li>ignore the fundamentals of care at your peril. </li></ul>
  10. 10. Lessons learnt from Mid Staffordshire <ul><li>Final thoughts </li></ul><ul><li>organisational development is NOT a ‘soft’ issue or an optional extra </li></ul><ul><li>the Board is the primary regulator </li></ul><ul><li>intelligence from your local community is an important element of regulation. </li></ul>

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