Published article on digital media for Kenya Institute of Management Magazine for the month of November publication. Article is on page 42-43.

1. NOVEMBER 2009 CONTENTS
COVER
11. Real estate magnate reaps big
KABA WINNERS PROFILES
19. SME of the Year - InvesteQ
CAPITAL
22. Lifting the weights of excellence
- Muscles Health & Fitness Centre
11
24. KABA Winners pictorial Cover:
Daniel Ojijo - Real
26. Rising to the top through 'soft estate business
magnate reaps big
skills' training
34
28. Low cost healthcare concept
succeeds
30. Daring youth entrepreneurs - Decision-
Intrepid Data Systems making
demystified
OPINION
32. Corporate power and authority:
The dilemma of a company manager
CONSUMER INSIGHT
52
Image Matters:
40. Understanding ‘bottom of the Throw the
pyramid’ consumers perfect office
bash
BOB SAYS
44. A wake up call: Balancing work
and private life
MANAGERS' STYLE
58
East Africa's
50. End year goodies for your loyal holiday
clients destinations
NOVEMBER 09 MANAGEMENT 1

2. EDITORIAL
PUBLISHER
THE KENYA INSTITUTE OF MANAGEMENT,
Luther Plaza, 2nd and 3rd Floor,
Nyerere Road/University Way Roundabout
FOREWORD P. O. Box 43706, 00100 Nairobi, Kenya
Email: kim@kim.ac.ke • Website: www.kim.ac.ke
EDITORIAL COMMITTEE : David Muturi, Nicholas Letting,
Miriam Chege, Selina Makokha, David Mwaura and Leah
Munyao
EDITOR: Carole Kimutai
(ckimutai@kim.ac.ke)
REVISE EDITOR: Judy Munyinyi
DESIGN & PRODUCTION: Nelson Ngaara
(ngaara@kim.ac.ke)
CONTRIBUTING WRITERS: Moses Kemibaro, Diana
Kubebea, Jerry Okungu, Macharia Mwangi, Andrew Toboso,
Boniface Ng'ahu, Sammy Makokha, Patrick Gathara, Kinoti
Gituma, Eileen Lasker, Sammi Nderitu, Mwingirwa Kithure,
Eudiah Kamonjo, Tom Odhiambo, Kate Kibaara, Richard
SME today, multi-national Mukoma, Derek Bbanga, Allan Bukusi, Sharon Kisire, Carole
Kimutai, Charles Kimani and Bob Paterson
tomorrow COVER PHOTO: Teddy Mitchener
LAST MONTH, THE Kenya Institute of Management had the special privilege SALES: Anthony Githendu (agithendu@kim.ac.ke),
of honouring Small and Medium Enterprises (SMEs) during the KIM Cynthia Mumbi (ckaranja@kim.ac.ke)
Annual Business Awards (KABA) gala. This is the second year for KABA and Mary Ngumbi (mngumbi@kim.ac.ke)
Elizabeth Mbinya (embinya@kim.ac.ke)
the interest by SMEs to participate in the assessment exercise has been
overwhelming. It is encouraging to see entrepreneurs opening up their
companies to us and allowing us to extol them for a job well done and also KIM OFFICIALS
point out areas of improvement. These SMEs have potential to become major Dr. Arch. Reuben Mutiso - Chairman
multi-nationals and KIM is honoured to play an active role in ensuring that Alfred Lenana - Vice Chairman
the dreams of these daring entrepreneurs are actualised. Constantine Kandie - Chair, Membership
This month, MANAGEMENT brings you the inspiring stories of some of Development Committee
the KABA winners. We have candid interviews with entrepreneurs who tell us Dan Awendo - Treasurer/Chair, Finance and
Investment Committee
how they started out, how they are building their business empires and the
Charles Tanui - Chairman, Audit, Risk & Governance
dreams they have for their companies. If you are planning an exit from formal Committee
employment, grab a notebook and jot down some ideas. Eng. Kariuki Muchemi - Chair, Media Services Committee
Our cover story is dedicated to another entrepreneur who has Auma Kapere - Chair, KIM School of Management
transformed the real estate sector in Kenya. Daniel Ojijo started out with one Philip Kisia - Chair, Centre for Leadership,
company and today he owns a multi-billion property consortium. He saw Governance & Development
Committee
opportunities and grabbed them - literally.
Richard Konzoro Isiaho - Chair, Centre for
As always, we have put together informative content. We have published
Enterprise Development
an interesting report on understanding the bottom of the pyramid Committee
consumers. Many of us are guilty of ignoring those people defined as Salome Gitoho - Chair, Human Resource
‘living below a dollar a day’ but as the writer says, they could be the key to Development Committee
increasing your profit margins. If you are doing your 2010 business strategy, Mary C. Mwaniki - Council Secretary
this is an article worth reading and in the spirit of empowering managers, we David Muturi - Executive Director/CEO
David Mwaura - Director, Operations
have an executive coach handling the Managers Advice column.
Nicholas Letting - Director, Strategic Business Units
As we edge towards the end of the year, we are glad for the support and Leah Munyao - Director, KIM School of Management
immense feedback we receive from you. Enjoy reading the issue!
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dmuturi@kim.ac.ke
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3. BRANCH NETWORK
• Naivasha • Eldoret • EastGate Head Office & Central Warehouse
• Ronald Ngala • Kubwa • Kitui P.O. Box 61600 – 00200,
Nairobi.
• Machakos • Embu • Kasarani
Tel: 020536305-9 / 020553045,
• Komarock • Narok • Hazina Fax: 020554131,
NOVEMBER 09 MANAGEMENT 3

4. LETTERS
Only focused leadership will
deliver Vision 2030 BUSINESS QUOTES
Thank you for the article titled: Vision 2030: Much more than brick and
mortar that was published in the October issue of MANAGEMENT. I have
Because Kenya has not conducted a
started warming up to the idea of Vision 2030 although I still believe survey in the last 20 years, the country
the government needs to do a better job in educating Kenyans and lacks adequate, timely and reliable
encouraging innovation by creating a platform for people to forward ideas data, which is key to policy formulation,
that can be used to actualise most of the Vision 2030 projects. But most planning, training and utilization of
important, the success of Vision 2030 lies in the hands of our leaders and I human resources.
highly doubt if the current leadership can take us to the ‘promised land'. If Mrs. Beatrice Kituyi, Permanent
for the last decade we are yet to decide on a new constitution, then Vision Secretary Ministry of Labour when
she announced a National Manpower
2030 might as well be wishful thinking.
Survey will be carried out next year, for
Joan O the first time in 20 years.
Nairobi
In the 1997/8 El Nino, Kenya lost Sh66
billion in transport damage, Sh52 billion
in power outages. Increased rainfall may
lead to an increase in diseases like Rift
Government too has good Valley Fever and Malaria.
managers
Prof. George Krhoda of the University of
Nairobi while presenting findings of a
study on the effects on climate change.
I congratulate the MANAGEMENT team for doing a marvellous job of
featuring managers from the private sector. It is encouraging to know This Bill has become necessary because
that we have good leadership in many of Kenya’s private companies. We attempts by the Government to use
are always pointing fingers at the government for managing this country market forces to lower prices and
poorly. I think you should extend this forum on good leadership and Government exhortations to traders
not to overcharge consumers have not
management practices to include the managers in government. There
borne fruit.
are very many managers who are making an impact in the public sector
Ephraim Maina (Mathira, Safina) who
by upholding excellence and integrity in the way they manage. As you
sponsored the Price Control (Essential
condemn what is bad, recognise and openly praise what is good and Goods) Bill, 2009 that gives the Minister
working. I am sure these stories will provide tips to other government for Finance power to fix the maximum
managers who may not be running this country effectively. retail and wholesale prices for maize,
maize flour, wheat and wheat flour, to
Moses K ensure consumers are not exploited.
Nairobi
Whereas banks and financial
institutions of yesteryears in Africa
would have previously yielded and
vanished in such turmoil, the banks of
today with stronger capital bases and
The views expressed in this journal are the authors' and do not necessarily reflect the stronger regulatory bodies have suffered
views of the Institute. severe challenges, but on the whole
The Editor welcomes articles from readers on subjects of interest to the Institute or to managed to withstand these external
Management practices. Reproduction without permission is prohibited. shocks.
LETTERS TO THE EDITOR Omar Ben Yedder, publisher of African
We welcome any feedback from readers. Please include your name, address and
Banker magazine.
telephone number. Letters may be edited for clarity or space. Mail: MANAGEMENT
Journal, The Kenya Institute of Management, 2nd and 3rd Floors, Luther Plaza, off
University Way Roundabout/Nyerere Road • P.O. Box 43706 - 00100 • Tel: 2445600,
2445555 • E-mail: management@kim.ac.ke
4 NOVEMBER 09 MANAGEMENT

5. NOVEMBER 09 MANAGEMENT 5

6. INDUSTRY NEWS
KDN Subscribers enjoy greater bandwidth
This announcement its bandwidth infrastructure to provide its
means clients previously enterprise customers and the common
receiving 1 Mega byte per public with enough capacity to meet
second (Mbps) now enjoy their varying personal and business
4 Mbps and only pay for needs. “The demand for increased
1Mbps; the other 3 Mbps bandwidth is being driven by our
are offered free of charge. customers who have started to embrace
“The increase in the broadband culture and butterfly
bandwidth is part of KDN’s lifestyle,” said Wulff.
commitment to support KDN’s focus on home broadband
our clients by providing users with Butterfly Home office
them with a world class connection and SME businesses through
Kai Wulff, CEO Kenya Data Networks infrastructure and adequate the broadband service has created
bandwidth capacity that will compelling alternatives for internet users
INTERNET USERS HAVE reason to smile
ensure an unmatched quality of service to choose from. The new broadband
after Kenya Data Networks quadrupled its capacity is targeted at the rapidly
and a world class Internet experience,”
bandwidth offering for all its existing and growing demand for international high-
said Kai Wulff, KDN’s CEO.
new clients. This offer went into effect on speed connectivity and is expected to
KDN has been very proactive in
October, 21 2009. upgrading its capacity and the quality of offer efficient and increased content.
Airline passengers to pay for their tickets via MPesa
A WEEK AFTER Safaricom launched
the M-Pesa International Money
Transfer (IMT) allowing the Kenyan
diaspora to send money home,
M-Pesa has now launched an
innovative service that allows
passengers to book, confirm and
pay for their air tickets through their
mobile phones.
This new service follows the
signing of a partnership between
Safaricom and three local airlines; East
African, Air Kenya and Aircraft Leasing
Services (ALS). The objective of the
new service is to make it easier for
travellers to book their airline tickets
from their mobile phones and pay
through the M-PESA money transfer
service.
“Customers incur huge costs The new service will allow passengers to book, confirm and pay for their tickets via MPesa
and the inefficiency associated with
having to commute and carry cash booking reference and instructions Safaricom also launched the M-Pesa
to pay for such services. With this new on how to pay through M-Pesa. Once IMT after partnering with selected
service, our subscribers can now book, they make payments, they will receive agents in the UK who provide the
make confirmations and pay for their a confirmation SMS with their booking cash-in location for senders to transact.
regional airline tickets from their data- details. Currently these agents are Western
enabled mobile phones, wherever they Pilots for the innovative service began Union, Provident Capital and KenTV.
are,” said, Michael Joseph Safaricom CEO. in July 2009 culminating in its launch. The maximum amount that can be sent
To use the service, subscribers will Safaricom has targeted to recruit over abroad at any one time via M-Pesa is KSh
be required to log on to the Safaricom one million data subscribers in the next 30,000. Additionally, senders in UK can
website www.safaricom.com from their three months through such innovative send a maximum of £1000 per month to
mobile phones, select their preferred services, as a key plank of its push to Kenya. Currently, the service allows one
flight, enter their names and mobile increase its penetration of Kenya’s data way transfer of funds from UK to Kenya.
number upon which they will get a market.
6 NOVEMBER 09 MANAGEMENT

7. INDUSTRY NEWS
KIM to boost Kenya’s blood banks
By Diana Kubebea
THE KENYA INSTITUTE of Management blood needed to meet transfusion
has launched a countrywide corporate needs in the country. Presently,
social responsibility programme that the number of blood units
is aimed at boosting the country’s collected has fallen drastically
blood banks. Last month, the Institute from 150,000 to 60,000 blood
conducted a special blood donation drive units in the entire country. The
in conjunction with Bloodlink that saw objective of the CSR activity
employees and students donate 70 pints is to ensure that the country’s
(approximately 39 litres) of blood. “Blood citizens continue to be vibrant
is very important. With the ongoing and healthy. “With the success of
countrywide shortage of blood, there is the initiative this year, we have David Muturi, Executive Director of KIM (left) leads the blood
donation drive
need to sustain the banks with a steady decided to launch a 2010 KIM
supply of safe and fresh blood,” said National Blood drive that will drives will be carried out strategically to
David Muturi, Executive Director of KIM. be carried out throughout the entire ensure that each blood bank or hospital
According to research, Kenya is facing country. Considering that KIM has 17 in all provinces in Kenya are sufficiently
a major shortfall in the availability of safe branches around the country, the blood catered for,” announced Muturi.
Ethiopian firm Holland Car Plc named Africa’s top SMME
ETHIOPIAN COMPANY, HOLLAND Car Plc has been declared the top small business in Africa. The
announcement was made during the third Africa SMME Awards event held in South Africa last
month.
“Judging by the entries received from all over the continent, the event certainly seemed
to have
captured the
imagination
Diaries &
of African
entrepreneurs,”
Tadesse Tessema Alemu, Holland Car PLC, said Prof
Ethiopia receive the award from Dr. May
Mkhizethe, the Premier's Wife in Kwazulu
Natal Province.
Nicholas
Biekpe, the
20 Calendars
10
president
of the
Africagrowth Institute in Cape Town. “With the current
global financial crisis strangling small businesses
worldwide, this sector needs all the encouragement
it can get from African governments and African
lending institutions,” he said.
Businesses that enter the awards are expected
to be well established, in good financial shape
and enjoy a reputation for quality, integrity and
service. Furthermore, they should operate in a
socially responsible manner, support community
development efforts, and create a work environment
in which their employees can learn and grow.
According to the judges, Holland Car Plc won
the overall 2009 Africa SMME Award because of the
company’s ability to create and sustain jobs in a
challenging environment. The business is built on
solid business principles and has established itself
as a world leader in manufacturing, assembling and
distribution of its products.
The Africa SMME Awards is an initiative of the
Africagrowth Institute and is set to become an annual
highlight on the African entrepreneurial development
calendar.
NOVEMBER 09 MANAGEMENT 7

8. INDUSTRY NEWS
Diamond Trust goes to Diani
DIAMOND TRUST BANK (DTB) has opened a branch in Diani, Coast Province.
This increases the bank’s total branch network in Kenya to 23, following the
opening of other branches in several parts of the country this year.
“We are delighted to announce the opening of our new branch at Diani in
the South Coast to support all our customers and extending our exceptional
Mahmood Manji, Diamomd Trust Bank Chairman and Najib banking services to them, particularly those in the tourism sector who
Balala, Tourism Minister make an ATM transaction moments presently have to travel to Mombasa for their banking. The branch will also
after they opened the DTB branch in Diani, South Coast. service customers from all surrounding areas including Ukunda, Kwale, Ramisi,
This becomes the fifth branch in Coast province.
Msambweni and Shimba Hills,” said Mahmood Manji, DTB’s Chairman.
KQ pilot receives Finlay's closes tea extract
historic award factory, expands new one
LOCAL TEA EXTRACTS manufacturing firm, James Finlay (Kenya) Ltd has
commenced a phased closure of its 40 year old Mara Mara Tea Extracts
factory in Kericho in Rift Valley province. In the meantime, the firm has
outlined plans to expand its state of the art Saosa Tea Extracts factory, also
in Kericho, as part of a strategy to maintain market competitiveness in the
global tea extracts market.
James Finlay’s sales volumes have in recent times been hit badly by the
economic downturn and increasing competition from lower cost production
centres. Meanwhile, costs in Kericho have been rising rapidly due to
inflation and Mara Mara is no longer able to compete on the global stage.
Finlay’s General Manager in charge of Tea Extracts, Isaiah Cheruiyot, said the
decision to close Mara Mara had only been made after full consideration of
all available options. “We have tried to keep the operation going for as long
as we can by reducing capacity to one line in the hope that sales volumes
might pick up but this hasn’t happened. We now have no choice but to
consolidate at Saosa if we want to remain globally competitive. Otherwise
CAPTAIN IRENE MUTUNGI, (pictured) a Kenya our tea extracts business will not be viable and we risk losing more jobs if we
Airways pilot has received the prestigious don’t act now.”
Africa Travel Awards 2009 as the first female Consequently, the company plans to transfer some of its production
African Airline Captain. An airline captain is equipment from Mara Mara factory to the modern Saosa Complex and
invest in a new line there as part of the consolidation into a single, more cost
the ultimate position for a professional pilot
efficient factory. The closure, Cheruiyot assured, will be phased over one year
which begins as a first officer or co-pilot.
to ensure a smooth transition of manufacturing operations to Saosa and
Captain Mutungi received the “Africa make it easier for staff to be redeployed to other parts of the company.
Legend of Travel” Award during the 5th The consolidation is expected to result in a reduction of approximately
AKWAABA: Africa Travel Market gala held in 430 people, out of a total number of 720 Tea Extract employees in Kericho.
Lagos, Nigeria. The award was presented by It is anticipated that through a combination of redeployment and voluntary
early retirement (VER) any redundancies will be minimised. The company,
His Excellency Sir Dawda Jawara, the former
Cheruiyot added, will also provide generous severance terms and do its best
President of the Republic of The Gambia.
to find alternative employment for staff affected. “Every effort will be made
“Her pioneering role as the first female to avoid forced redundancies and priority will be given to staff who lose their
African Airline Captain has opened up jobs when other vacancies arise in other parts of Finlay’s in Kericho”.
numerous opportunities for other ladies Finlay’s has been growing tea for over 90 years in Kericho and is one of
in Africa, extending the available pool of Kenya’s largest tea growers. It recently expanded its horticultural business
in Kenya with the acquisition in 2007 of Flamingo Ltd. which has extensive
skilled manpower in the continent,” said Titus
flower farms and fresh produce farms around Lake Naivasha and Mt Kenya.
Naikuni, KQ Group Managing Director and
Finlay’s now employs over 22,700 people in Kenya making it one of the
CEO. KQ has over 340 pilots four of whom are largest employers and investors in Kenya’s agri-business sector. Finlay’s is the
female captains and 22 female co-pilots who world’s largest supplier of quality tea extracts, dealing with all of the world’s
are in charge of over 130 daily flights. top beverage companies.
8 NOVEMBER 09 MANAGEMENT

9. INDUSTRY NEWS
Equity named micro finance bank of the year in Africa
EQUITY BANK HAS, for the second year The African
running, been named the Micro Finance Banker Awards
Bank of the Year in Africa during the 2009 recognize the
annual African Bankers Awards ceremony continent’s successes
held in Istanbul, Turkey. Equity Bank won in banking and
the award in a category contested by reward among other
Accion, Nigeria, Blue Financial Services of things, achievements,
South Africa and UBA Nigeria. record earnings,
Equity Bank was named the Micro innovative practices,
Finance Bank of the Year in Africa and commitment
“for assisting local communities and to corporate social
aspiring entrepreneurs to raise finance, responsibility and
ultimately contributing to their growth gender equality over
and development.” The awards ceremony the last one year.
coincided with the World Bank’s critical Omar Ben Gerald Warui, Equity Bank's Operations Director is congratulated by the CBK
global discussions on the state of the Yedder, publisher Governor on receiving the award.
world’s financial systems which was also of African Banker
held in Turkey. magazine, said
capital bases and stronger regulatory
While receiving the award, Equity African banking and financial institutions
bodies, have suffered severe challenges,
Bank’s director for Operations and had not remained unscathed by the
but on the whole managed to withstand
customer service, Gerald Warui said the global financial and economic crisis.
“Whereas banks and financial institutions these external shocks,” Yedder said.
award demonstrates the resilience of the
microfinance sector in Africa in reducing of yesteryears in Africa would have This year’s event was organised by
poverty and accelerate the attainment of previously yielded and vanished in such African Banker magazine and supported
the Millennium Development Goals. turmoil, the banks of today, with stronger by the African Development Bank.
Cash price for local
content developers
MOBILE PHONE MANUFACTURER Nokia is offering a KSh
10 million cash prize for developers and innovators of local
content. The Nokia “Calling All Innovators” competition for
local Kenyan content is open to anyone with bold ideas
and tremendous talent. Whether it is someone new to
mobile phones or an experienced coder, Nokia is offering
new opportunities for local developers to grow their
business.
The competition challenges mobile and web
application developers to submit entries for content in any
category within the Ovi Store (Applications and Widgets,
Video, Personalization, Games, Audio, Flash & Active idle
widgets) with a focus on Internet Innovation, Flash, Mobile
Games and Social location.
“The designers of the best ideas for applications will be
entered into a second stage where finalists will gain access
to the beta environment and the tools to develop their
ideas. This part of the competition allows developers to be
creative and to use their personal experience from using
navigation tools to develop applications that will really
add value to the user,” said Agatha Gikunda, Nokia Head of
Messaging for East and Southern Africa.
The deadline for the competition is 15th of November
2009. The winner will be announced on December 10,
2009. All competition entries should be submitted at
http://callingallinnovators.com/africa/.
NOVEMBER 09 MANAGEMENT 9

10. Daniel Ojijo, the Executive Chairman of Mentor Holdings
10 NOVEMBER 09 MANAGEMENT

11. COVER STORY
Real estate
magnate
reaps big
By Carole Kimutai
F DANIEL OJIJO was
president, he would bring down all the
bungalows in Nairobi and swap them with
sky scrapers. That’s how radical Ojijo, the
Executive Chairman of Mentor Holdings can
get – and he has no apologies for it.
NOVEMBER 09 MANAGEMENT 11

12. COVER STORY
It is a Friday and I am seated at the and organises the Kenya Homes Expo, started working for the government,” he
boardroom of Mentor Holdings which brings together players and reminisces.
located on sixth floor of New Rehema stakeholders in Kenya’s property sector. His entry into the real estate business
house. The building stands towering happened after his friends convinced
over three storey residential flats and Thirst for success him to join the marketing department
from the boardroom window, I get Ojijo’s story is one fuelled by a craving of Imperial Shelter. “I started as a real
an excellent panoramic view of the for success and determination. He credits estate agent and worked my way up
Westlands neighbourhood that is his formative years at Mawego Technical to the position of Property Director.”
gradually becoming more commercial Secondary School for influencing his However, Ojijo still held on to his dream
than residential. Below, I can see several choice of career. “I did carpentry and of becoming a business man and after six
residential lawns and in the distance I majored in masonry,” he says. Back years, Ojijo decided it was time to go it
notice a building under construction that in the 1980s, technical schools were alone and the rest, as they say, is history.
looks like a modern multi-storeyed office equivalent to today’s national schools. “I bought Villa Care, a real estate
building. After Mawego, Ojijo proceeded to Nairobi company that was going down in 2000.
Ojijo is certainly in the right School for his ‘A’ levels and later joined Back then companies were waiting for
business at a right time. This is when Egerton University where he graduated clients to call them but when I acquired
Kenya is rapidly urbanising with an with a Bachelor of Science degree in the company, I had a mindset to first of
average annual growth rate of 3.9%. Chemistry and Mathematics. all turn its fortunes around and secondly,
Ojijo is the proprietor and force behind After university, Ojijo’s first employer be a leader in the sector. I went out
Mentor Holdings, a real estate/property was the government of Kenya where into the market aggressively looking
consortium that deals with anything and he worked for the Ministry of Science for clients,” he says. Ojijo adds that to
everything in real estate development. and Technology, in the Department of succeed in the real estate business one
This ranges from property management, Patents and Trade Marks. After a two requires persuasion and marketing skills.
valuation, consultancy and development year stint, Ojijo joined Imperial Shelter As Ojijo went out looking for
and interior decor. The business has Limited, a real estate managing company. clients, he was able to spot other
also diversified into media and events; “It was my dream to be a business man. opportunities in the market and like
the company publishes Homes Kenya, a I was inspired by a real estate agent a shrewd businessman, saw a chance
bi-monthly publication on properties, who showed my first house when I to expand his business. “We would get
12 NOVEMBER 09 MANAGEMENT

13. COVER STORY
A model of flats being constructed by Sigimo Enterprises.
clients asking us if we could manage to spend millions of shillings and after looking for a steady income from the rent
their properties, others wanted to know convincing them that their money is in of his houses, we ensure the money is
if we could recommend any contractors wired to their bank accounts at an agreed
or consultants who could manage their “Developers must date. We also keep them informed and
development projects and others wanted updated on developments in real estate.”
advice on whether to buy or build.” abide by the rules The fact that he has several
The opportunities presenting led - make sure you companies dealing with different aspects
Ojijo to register various companies of property development has proved
dealing with construction, property
get the designs to be an added advantage as his clients
development and valuation. Among approved and are able to get most solutions under
these companies are; Mentor Group - a
when a project one roof. To keep his customers happy,
real estate, project management and Ojijo has also had to invest in training
consultancy company, Nairobi’s Best starts, quality his employees and use the internet as
Homes - a company dealing with high- checks should a marketing tool. “The Kenyan diaspora
end properties, International Valuers, is looking to invest at home and, to tap
Kenya Interiors, Home Fix and Sigimo be done at every into that market, we have put a lot of
Enterprises - a private residential stage to ensure information on property on our website.
developer that builds houses for sale and The site has also attracted many people
rental. “Our housing projects are located
that the right locally and this strategy has proved very
in some of Nairobi’s most desirable standards are successful.”
locations like State House, Riverside,
met.” Ojijo admits that the property
Kilimani and Kileleshwa,” he says. industry has been infiltrated by many
unscrupulous players. “I blame both the
Keeping customers happy safe hands, the herculean task is keeping government and the players!” he says
In the multi-billion property business, them happy.” Ojijo has maintained his citing an example of Namibia which has
Ojijo deals with clients with very high high clientele by providing solutions a vibrant real estate association that
expectations. “These are people willing based on their needs. “If it is someone regulates the players. “Agents need to
NOVEMBER 09 MANAGEMENT 13

14. COVER STORY
SECRETS
OF MY
SUCCESS
BUILDING BLOCKS OF MY
BUSINESS
“Be aggressive, innovative
and be willing to take risks. Fear
prevents people from doing a lot
of things. You cannot know the
potential of any investment unless
you take a risk.”
WILLING TO LEARN
“As an entrepreneur you start
a business thinking you know
everything but along the way you
realise you don’t. Don’t be shy to
consult with your staff and even go
back to school. I am currently back
in class doing my Masters in Project
Management. By the time I am 50
years old I want to have several
degrees.”
GETTING MONEY FROM
THE BANK
“Show a bank a very good business
proposal. Don’t give up when they
turn you down, go and knock other
doors. Success belongs to people
who go out to make things happen.
There are many people who get
discouraged very fast and don’t
believe in themselves.”
AN ENTREPRENEUR’S have a body where they can regulate that the right standards are met.” A report
HEART themselves and come up with codes of by the Architectural Association of Kenya
“As an entrepreneur you must practice.” revealed that 65% of urban buildings are
appreciate that many things can Speaking just days after the sub-standard and unapproved.
affect your business. Some things collapse of a building in Kiambu that Of major concern for Ojijo is the issue
you have very little control over and killed 16 people, Ojijo points a finger of human capacity. “There seems to be
you have to have a strong heart and at developers who take short-cuts. an acute shortage of engineers who
think rationally at all times. When
“Developers must abide by the rules - cannot cope with the current growth. A
there is a crisis, remain calm, stay
make sure you get the designs approved few years ago, the City Council was aware
sober, get a solution and move on.”
and when a project starts, quality checks of any construction happening and their
should be done at every stage to ensure inspectors were assigned to projects.” For
14 NOVEMBER 09 MANAGEMENT

15. COVER STORY
entrepreneurs venturing
into the property business
Ojijo advises them to be
ready to abide by the rules
and spend money. “There
are no short-cuts in real
estate because you cannot
afford to compromise on
quality,” he advises.
Ojijo wants to see
sanity restored to the
real estate industry.
However, bringing
developers together has
been a challenge and
has been one of his one
of his greatest desires.
Through the Homes Kenya
Expo and the Homes
Kenya magazine, Ojijo storey building with 20 flats, developers this can be done through the private
has provided a forum for players and should be allowed to increase floors sector but only if the government
stakeholders to the industry to meet. The and accommodate more people on the supports the sector.” Support from the
Kenya Homes Expo is the only exhibition same piece of land. This would ease the government according to Ojijo, includes
in Kenya that is held two times in a year cost of housing in Nairobi and we would providing incentives like finance, land,
and brings together contractors, banks, have more people afford to live in better providing infrastructure like roads, water,
consultants and interior decor suppliers dwellings.” sewerage and electricity. “This sector
as exhibitors. employs many people and it could
“The government employ even more if the government
Lucrative business came and offered to partner with us. If
Ojijo openly admits that there is money always talks it provided the infrastructure and zero
in the real estate business. Kenya’s about providing rated tax on building materials then the
population in 2007 was estimated at
37.2 million and is projected to increase
affordable cost of construction would be much
lower.”
to 42.2 million in 2012. “There are about housing for its There is a huge demand for new
4.3 million houses required up to 2030,”
notes Ojijo. Considering that more than
citizens and housing units in urban areas. The
demand stands at 150,000 units annually
60% of the Kenyan population is younger this can be done but only 23% of this demand is being
than 25 years, it is clear that the demand
through the met. Due to the cost element, more than
for adequate housing will rise steadily 80% of the new houses are constructed
as those aged 20 and below reach private sector for high and middle-income earners,
adulthood and start family life.” but only if the leaving out the low-income earners
According to Ojijo, the government
holds the key to opening up the
government whose present demand is about 48% of
the total new houses required in Kenya.
country’s real estate sector and should supports the “This is one of the areas the government
encourage more players to come in. Ojijo
says the government should revise the
sector." can partner with the private sector to
provide affordable housing.”
outdated building plans and adopt a Ojijo is looking at a bright future
modern city plan to accommodate the However, due to the huge capital as far as his business is concerned. As a
growing population. “Some buildings outlay required, a lot of entrepreneurs parting shot he says he has succeeded in
should be knocked down and replaced have shied away from the sector. “The business because of taking risks which,
with sky scrapers. For example in government always talks about providing he confirms, have paid off handsomely.
Eastlands, instead of building a four affordable housing for its citizens and
NOVEMBER 09 MANAGEMENT 15

16. Photo/Sammy Makokha.
BUSINESS PICTORIAL
Francis Ngambi, Co-operative Bank Brand Manager (left) receives a trophy from
Higher Education Loans Board (HELB) Chief Executive Benjamin Cheboi hands
President Mwai Kibaki after the bank won the Best Financial Institution Stand
over a partnership pact to Zain Corporate Communications Director Michael Okwiri
Award at the Nairobi ASK International Trade Fair. Co-op Bank is one of the biggest
during the launch of the Helb/Zap Loan repayment facility. The Zap system is
lenders to agriculture in Kenya and has lent billions more through the Co-operative
aimed at making easy and convenient tranfer of funds by HELB members students
Movement. Looking on is William Ruto, Agriculture Minister (second right).
and enhance positive listing with credit reference bureaus of all loanees who have
completed their loan repayment.
Photo/Sammy Makokha.
Najib Balala, Tourism Minister (centre) and Cecily Mbarire, Tourism Assistant Catherine Ochieng (left), Judge, Kisumu Premier Expo-2009 presents a trophy to
Minister, (right) unveil Kenyatta International Conference Centre's Second Housing Finance team, Lucy Njogu and Charles Muthee (centre) for emerging the
Strategic Plan that aims to implement measures to rehabilitate and modernise winner in the Banking, Finance and Mortgage category during the Homes Expo
KICC. Looking on is KICC Board of directors' Chairperson Amina Ahmed (2nd left) held in Kisumu. Looking on is Lydia Limbe of Next Level Public Relations.
and Jennifer Opondo, KICC Managing Director (left).
Dr. Gitahi Githinji former General Manager Marketing and Circulation, Nation George Mwangi, East African Cables Group Managing Director (left) and
Media Group (left) and Helen Brand - Global CEO of Association of Chartered Joseph Kinyua, Group Finance Manager admire the firm’s FiRe 2009 first
Certified Accountants (ACCA). After signing a Memorandum of Understanding runners up award trophy. EAC was awarded the trophy in the Industrial,
where NMG will produce a quarterly publication entitled Finance for Business. Commercial and Services category in recognition of its superior financial
reporting standards by the Institute of Certified Public Accountants of Kenya.
16 NOVEMBER 09 MANAGEMENT

17. BUSINESS PICTORIAL
Photo/Sammy Makokha.
George Kivindyo, East African Safari Air General Manager Commercial (right),
Michael Joseph, Safaricom Limited Chief Executive Officer and Capt Dino Bino
Bisletti, Air Kenya Express General Manger during the launch of a new Safaricom
service dubbed Easy Travel Service. The service will enable Safaricom for East Mutua Kilaka, Ministry of Finance Economic Secretary (left) flanked by Michael
African, Air Kenya and Aircraft Leasing Services (ALS) book airline tickets from Waweru, Kenya Revenue Authority Commissioner General, cuts a tape during the
their mobile phones and pay through the M-PESA money transfer service. official opening of National Taxpayers week. The launch is aimed at reviewing the
performance at KRA and challenges facing.
Onyango Obiero (left), Gulf African Bank Head of SME Banking, explains the Hon. Amos Kimunya presents Jerry Njuguna with a gift for a being winner in the
features of the SME Credit Facility to Dahil Hassan (center) and Medina Chirchir men's category during the KIM Managers Golf Tournament 2009 held in October.
(right) of Comutell Ltd. during the launch of the SME products. The offering is
tailor-made to suit various sectors.
Photo/Sammy Makokha.
Eng. Joseph Njoroge, Kenya Power and Lighting Company Managing Director
during this years' financial results at a Nairobi hotel that saw an increase in Non-
Michael Joseph, Safaricom Limited Chief Executive Officer giving a talk on Fuel power purchase cost of 57% due an increase in bulk tariff.
innovation during the KIM monthly public lecture that was held in October. Joseph
gave a case study of Safaricom and how it has used innovation to stay ahead of
competition.
NOVEMBER 09 MANAGEMENT 17

18. KABA
Sustainability: Driver of innovation
here at home like drought, power black investments - Smart companies start
outs amongst others, all of which are small, learn fast and scale rapidly.
impacting negatively on the cost of These companies benchmark, but
doing business in Kenya, and the returns the goal is to develop next practices
for our businesses. These are times that - not merely mimic best practices
call for a focused management style, • Stay wedded to the goal while
planning and leadership from those who constantly adjusting tactics
are expected to steer their organisations • Build collaborative capacity - Form
to greater heights in these turbulent alliances with other businesses and
times. governments
The key to progress, particularly in times • Use global presence to experiment
of economic crisis, is innovation. The In the future, only companies that
essence of business innovation lies in make sustainability a goal will
frequently challenging the status quo; achieve competitive advantage.
whether the intention is to merely This means rethinking business
Vimal Shah, CEO BIDCO Oil Refineries was the sustain existing products or services models as well as products,
Chief Guest during the KABA gala through piecemeal improvements, or to technologies, and processes.
completely disrupt the existing market In conclusion to those who will receive
The KABA award is or business system through radical various awards and recognitions,
undoubtedly a key milestone inventions. Sustainability is now the CONGRATULATIONS for your hard
for this country towards the key driver of innovation. We all need work and efforts; don’t dim the lights.
achievement of Vision 2030. to realise that there is no alternative Ultimately, you are all winners even
The awards seek to identify and publicly to sustainable development. It is only for those will not receive any award.
recognize Small and Medium Enterprises the sustainable corporations that will This should be an encouragement
(SMEs) that demonstrate excellence emerge from today’s economic crises to for you to keeping working. Continue
and integrity in their management and upset the status quo. benchmarking with the best practices
leadership practices. This is the reason Finally, to become sustainable; so that you not only increase your
why we are all assembled, to support and • Don’t start from the present, start company’s revenues, but turn
encourage the development and growth from the future - Ask yourselves into a word class organization
of our SMEs. what the millstones on the path to ready to mentor other
Today though, we are faced with so the desired future are? upcoming SMEs.
many challenges, from the global • Ensure that learning precedes
financial crisis, to our own problems
2009 KABA Winners
CATEGORY WINNER
2009 SME of the Year InvesteQ Capital Ltd
Strategy & Management Practices InvesteQ Capital Ltd
Market Presence Raiser Resource Group
Procurement & Logistics Winnie’s Pure Health
Human Resources Management Winnie’s Pure Health
Information Communication Technology Metropolitan Hospital Ltd
Business & Financial Results InvesteQ Capital Ltd
Quality & Productivity Melchezidek Hospital
Environment, Health & Safety Uzuri Manufacturer’s
Corporate Social Responsibility Taifa Sacco
SPECIAL AWARDS
Judges Award Muscle Health & Fitness Centre
Woman Entrepreneur of the Year Winnie Nyaga – Winnie’s Pure Health
Youth Entrepreneur of the Year Philip Nyamwaya & Stephen Ogolla - Intrepid Data Systems
18 NOVEMBER 09 MANAGEMENT

19. KABA
Dan Awendo, CEO, InvesteQ Capital Ltd and his team receive the SME of the Year Award
Banking on the unbankable
By Macharia Mwangi
C
ONVENTIONAL BANKING A trained accountant, Awendo financial solutions to its SME clients.
SYSTEMS applied in emerging worked with Loita Capital Partners ‘Big banks’ have in the past
markets the world over been International for 10 years where he was considered lending to SMEs an
shy in lending to Small and pivotal in setting up accounting and unattractive venture due to a range of
Medium Enterprises (SMEs). Most financial standards for the company. factors among them high transaction
financial institutions have hitherto He ascended the corporate ladder costs and collateral requirements, hence
structured their operations in favour of to the position of Group Financial the credit rationing that has impeded
large enterprises and have more often Controller but later moved to Loita Asset growth in the SME sectors in most
than not applied conservative policies Management, a flagship brand of the developing countries. For many SMEs,
when serving SMEs. But InvesteQ Capital Loita Group as General Manager. At the management of costs amid pressures
Limited has turned around the lifelines of time, the company was not handling on revenue is a priority. Ensuring sound
many small business owners by providing clients with less than US$ 1m in revenue. cash flow management is critical in these
them with innovative and appropriate In 2002, at 32 and armed with hope and tough economic times, when the effects
business and financial solutions that seeing an opportunity to serve small of the global financial crisis and home
promote the stability and growth of their start-ups, InvesteQ was born. grown business pressures have pushed
enterprises whilst providing an attractive businesses between the devil and the
value proposition for its stakeholders. Different from others deep blue sea.
MANAGEMENT caught up with Dan While most commercial banks and micro Awendo says InvesteQ was born out
Awendo, the Chief Executive Officer of finance institutions (MFIs) still have their of the boredom and unexciting nature
InvesteQ CAPITAL Limited. The company concentration on retail and corporate of the accounting job and a burning
took home the 2009 SME of the year clients and micro businesses respectively, desire to venture into business. “I saw an
Award. InvesteQ also bagged the InvesteQ has managed to differentiate opportunity to lend and provide advisory
Strategy and Management Practices and itself from the rest of the financial services to SMEs,” says Awendo. “We
Business and Financial Results Awards solutions providers in the market by started with no capital and no money
respectively. offering short, medium and long term set aside for anything. All we had was
NOVEMBER 09 MANAGEMENT 19

20. KABA
a conviction to set new benchmarks in the products introduced into the market challenges. Some of these include limited
the industry by focusing on excellence, were largely on trial. InvesteQ CAPITAL capacity in market availability, as well
service delivery beyond client has, as a result, been able to create as entrepreneurs’ lack of knowledge of
expectations and integrity,” he says. confidence in the market for both its SME how to run a successful business while
Awendo started off with a laptop clients and its partner banks. InvesteQ maintaining low operational costs. Most
and three employees, him included, CAPITAL has secured the support of three businesses are still one-man shows and
for one and a half years. “The financial local banks for its credit business giving lack the necessary support functions
obligations were strenuous but we had the company a unique opportunity that provide businesses with the
the determination and favour of God to continue supporting the financial operational depth to grow. Some of these
on our side,” says Awendo, a staunch requirements of SMEs as they seek to support functions include accounting,
Christian. Initially registered as TradeCo grow their businesses. legal affairs, marketing and IT. Other
CAPITAL, InvesteQ was predominantly challenges faced by SMEs include lack
engaged in the business of arranging "InvesteQ CAPITAL of a clear government policy or legal
Trade and Asset Finance for Small &
Medium Sized Enterprises. In 2004
finds itself framework on the SME sector.
This, Awendo advises, can be
TradeCo CAPITAL evolved into a public competing with reduced by the government acting as
company with an institutional framework
to position it for growth and expansion. commercial catalyst for growth of SMEs’ venture
capital institutions in the country. The
The company’s name was changed to banks in certain government should also actively play its
InvesteQ CAPITAL to underscore the fund-of-funds role to the venture capital
changed nature of its mission to include product institutions specifically supporting SMEs.
Venture Capital. It also increased its
capital base to reflect the seriousness
offerings despite In a sector that employs most of the
9.4 million working people in Kenya,
with which it intended to engage in its its status as a there is a need to introduce more
target market. InvesteQ seeks to deepen
the financial services industry in Africa
non-deposit entrepreneurship courses and training
for upcoming businessmen despite
by creating a fully fledged Private Equity taking financial the attendant costs. Most banks do not
and Venture Capital Fund in addition to
creating innovative financial products institution." provide their clients with the necessary
entrepreneurial training, mentorship
and services for distribution to both users
and support services to convert
and suppliers of capital. The company has to date grown by
business-minded people into successful
providing structured working capital
entrepreneurs.
Secret for growth facilities to businesses, personal loans
InvesteQ CAPITAL finds itself
What is their secret for growth? to employees of those businesses, as
competing with commercial banks in
“Our business is based on the Kingdom well as financial services such as fund
certain product offerings despite its
principles and sound Christian values management and capital raising services,
status as a non-deposit taking financial
for success since you will always find corporate and financial advisory, asset
institution. The company depends
favour with God and favour disqualifies finance and financial services training.
primarily on its shareholder capital and
qualification,” says the self-made The company operates under the fund
credit lines from partner banks to fund its
entrepreneur. “The institutionalization management license issued by the CMA.
portfolio of SME clients in the market.
of the business from a one-man family Awendo notes that their strategy
Some commercial banks in Kenya
business into multi-ownership company of helping SMEs has seen some of
embracing corporate management also these businesses become credible and have embraced universal banking by
helped in idea mobilization by pooling therefore more attractive to banks that incorporating stock broking, investment
ideas, capacity and experiences together,” may have previously locked them out banking and even insurance services
adds Awendo. due to heavy collateral requirements. in their stable of product and service
InvesteQ CAPITAL also won the hearts “Some have even outgrown us. This is a offering. Most of the MFI’s in Kenya have
of their financial partners and has been big plus to a sector which remains the also made a move towards deposit taking
able to do substantial business due to driver of the country’s economy,” he adds. and are looking to offer a wider range of
the loyalty with banks. “The input of According to the Economic Survey 2008, services and products to their clients.
our staff cannot be gainsaid. We have a the private sector created 72,000 new InvesteQ CAPITAL is determined to
qualified, experienced and empowered jobs in 2007, and accounted for 67% of continue differentiating itself as a niche
team that we always encourage to do the total employment in the same year. SME financial services solutions provider.
best for our clients,” reveals Awendo. “Our vision hinges on being the financial
A licensed manager by the Capital Sector challenges partner of choice to SMEs in Africa,”
Markets Authority (CMA), InvesteQ Despite efforts by various financial Awendo says, explaining that InvesteQ is
CAPITAL has performed successfully institutions to bridge financial gaps will work to provide end-to-end financial
over the last three years even though among SMEs, the sector is still faced with solutions to its SME target market.
20 NOVEMBER 09 MANAGEMENT

21. Empowering SMEs
for Growth
SME Finance
Asset Finance
Investment Management
Structured Trade Finance
Talk to us!
Ambassador Court, Suite No.A4, Milimani Rd, opp. Heron Hotel • P O. Box 56977-00200 Nairobi, KENYA
.
Tel: +254-20-2730980/1 • Cell: +254-722-403311 • Fax: +254-20-2727783
NOVEMBER 09 MANAGEMENT 21
Email: info@investeqcapital.com • www.investeqcapital.com

22. KABA
Lifting the weights of
excellence
Passion for fitness and health bears fruits for entrepreneur who
bags the KABA 2009 Judges Award.
By Sammi Nderitu
T
HE AMBIENCE OF Muscle Health
and Fitness Centre (MH&FC)
reception is alluring. A visitor is
welcomed by glass doors and
walls engraved with images of people
Photo/KIM Library
exercising. The door opens after swiping
a card through an electronic reader.
“Come in, let me show you around,” says
Philip Lime, a fitness instructor at the
gym. As we walk in, I am awed at the
magnificent view of the Nairobi National
Park.
“Each piece of equipment here has its
own specific purpose,” explains Lime as
he mounts one of the machines. “This is a
cardiovascular machine. You can regulate
the speed at which you want it to move,”
he explains. We are then invited to a tour Maurice Wambua, Director (left) and Peter Mutavi after receiving the Judges' Award
of the fitness centre and we start with
the steam and sauna and aerobics rooms, corporate company as a human resource among other companies. Through the
changing room, boxing, beauty and the officer. I felt I needed to engage staff partnership, staff from these companies
resting rooms. “Exercise is a lot of work. in health activities so I sought ways to were able to access various facilities at
Some clients opt to take a nap here to this and that’s how I ended up owning a the fitness centre and his clientele grew
relax their bodies before heading home,” fitness centre,” explains Wambua. rapidly. A holder of a Masters Degree in
says Lime as I stare at the neat beds in Wambua’s other motivation was to Business Administration, Wambua says
the resting room. create an affordable environment where he runs MH&FC as a corporate company.
people would keep fit and stay healthy. He also says that among the reasons why
Household name He notes that established membership he decided to do an MBA was his passion
“We pride ourselves with state of the art clubs are expensive and out of reach to use knowledge to create employment
equipment, qualified and experienced for many people and he desired to opportunities.
instructors. We are a household name open a modern facility that would offer
offering all services associated with body quality fitness services and also compete Excellent customer service
fitness, complete with steam and sauna with the other clubs. At the beginning, MH&FC is proud to have taken home
facilities,” says Maurice Wambua, MH&FC’s MH&FC principles were to offer the best the KABA (KIM Annual Business Award)
Director. service driven by quality customer care, Judges Award. Wambua credits the win
“We started operation between late affordability and quality. “Due to this we to centre’s excellent customer service.
2003 and early 2004. Our beginning was have become the best training facility in “This was our first time in KABA and
small. I was alone at the time. Now this Kenya,” he says. being declared winners of the Judges
facility has employed 25 people and the After leaving his human resource Award surprised us. It was a great
asset value here is worth KSh 40 million!” job to venture into business, Wambua’s moment for us.”
An inspiring story and I find out instinct took him back to the corporate As people continue to increasingly
what motivated him to open the centre world where he went hunting for clients. become aware of their need to exercise,
considering the kind of investment His hunt was successful as he signed many fitness centres are coming up and
required. “My motivation to have a fitness contracts with leading companies like competition increasing as well. Is MH&FC
centre was born while I was working for a Zain, Kenya Airways, General Motors feeling the heat?
22 NOVEMBER 09 MANAGEMENT

23. KABA
“Competition is there. However, Lime says that the gym has tailor to.” Despite of this challenge, MH&FC
through proper research, offering top made products to fit every client and has is working harder to market itself and
notch services and making our prices mechanisms to review clients’ progress increase business. “We are marketing
affordable, we remain ahead of the after every two months. “Fitness review ourselves through newspaper and
game.” is necessary as it helps clients to monitor magazine advertisements, distributing
The fitness centre targets individual their progress and also help them not fliers, and creating partnerships with
clients − who make up a bulk of the to compromise their body formation.” other companies. Recently we gave
centres membership − and corporate The gym also invites body experts to huge discounts to Nakumatt shoppers
clients. MH&FC plans to venture into give professional talks to its clients for who regularly use their smartcards. We
managing in-house gyms for corporate educational purposes. are also approaching other companies
organisations and also targeting local
so that we can have mutual beneficial
and international sports teams. Business challenges relationships.”
“When a client registers at the gym, All has not been rosy as running MH&FC
On individuals or companies Wambua
the first thing that we do is create a file has come with its own unique challenges.
draws motivation from, he answers
then include measure and record body “When we started, we were confronted
without hesitation: “Martin Oduor-
mass index, weight, height and other by lack of capital as the initial cost
Otieno of Kenya Commercial Bank, Titus
body measurements. Thereafter we of equipment was too high. Getting
Naikuni of Kenya Airways and Vimal
discuss with the client to determine his/ qualified instructors and penetrating the
her objective,” explains Lime. Shah of Bidco.” Wambua advises SMEs
market were also issues that did not work
According to Lime, many people have to recognise their customers needs and
out easily,” says Wambua.
wrong objectives when they go to the offer products and services that are of
For now, the business seems to have
gym. He says there are instances where high quality and affordable. His future
overcome the challenge and now has to
people go to the gym desiring to lose plans include having a gym at the city
deal with the increasing cost of power.
weight yet when an assessment is done, centre and in Mombasa. “I have all the
“For the last four months the cost of
they are found to be underweight hence equipment ready. I want to manage more
running the business has gone up due
losing weight will affect their health. Such corporate clients as well as partner with
to power rationing and increase in its
clients are counselled and helped to have professional organisations to develop
costs. We are paying more than we used
the right objectives. products that will fit into their style.”
Photo/ Charles Kimani
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P. O. Box 26349-00504 Nairobi,Tel: (020) 828434, 2503967 NOVEMBER 09 MANAGEMENT 23
Email: info@musclehealth.co.ke

24. KABA WINNERS GALLERY
InvesteQ Capital Ltd CEO, Dan
Awendo is all smiles after his
company won three awards, SME
of the Year Award, Strategy and
Management Practices Award and
Business and the Financial Results
Award.
All cheers for Winnie’s Pure Health, winner of the Procurement
and Logistics Award, Human Resource Management Awards and
Woman Entrepreneur of the Year Award. A victory dance from Metropolitan Hospital after being announced
winners of the Information Communication Technology Award.
Taifa Sacco all the way
from Nyeri came and
conquered. They won
the Corporate Social
Responsibility Award.
24 NOVEMBER 09 MANAGEMENT

25. KABA WINNERS GALLERY
Bernadette Mungai, Chief Manager, KIM Centre for
Proud winners, Uzuri Manufacturers Ltd, celebrate the winning of the Enterprise Development giving her speech during the
Environment Health & Safety Award. KABA gala.
All smiles from Melchizedek Hospital staff who won Quality and
Ian Ng'ethe leads Raiser Resource Group in accepting the Market Productivity Award
Presence Award.
Muscle Health and Fitness (K) Ltd pose for a photo
after receiving the Judges’ Award Philip Nyamwaya (right) and Stephen Ogolla (2nd right) of Intrepid
Data Systems receiving the Youth Entrepreneur of the Year Award.
NOVEMBER 09 MANAGEMENT 25