Domestic Mail ManualJanuary 2005Mailing Standards of theUnited States Postal ServiceIntroduction                          ...
Transforming the Domestic Mail ManualThe Postal Service has transformed the Domestic Mail Manual (DMM) into aseries of doc...
Mailing Standards of the United States Postal Servicemakes it easier to access information about postalservices and standa...
OrganizationMailing Standards is organized into color-coded modules that make it easyto locate information quickly.       ...
Table of ContentsThere is a comprehensive table ofcontents at the beginning of the bookand a section-level table of conten...
OverviewThe modules for each method and shape of mail contain general designstandards and topics relating to the preparati...
300     D I S C O U N T F L AT S      Design Standards                                            400     D I S C O U N T ...
OverviewServices and standards that apply generally to all customers are organizedinto three tabbed sections.    500      ...
Numbering SystemThe numbering system can serve as a navigational tool for locatingstandards quickly.               Chapter...
Page LayoutThe new layout includes new graphic features and navigationelements that help you find the information you need....
Chapter Header                    Chapter NumberThe header lists the              This number showsmodule, unit, and      ...
Postal Explorer is an easy-to-use website that provides a comprehensivecollection of business mailing tools, including the...
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Introduction

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Introduction

  1. 1. Domestic Mail ManualJanuary 2005Mailing Standards of theUnited States Postal ServiceIntroduction 1
  2. 2. Transforming the Domestic Mail ManualThe Postal Service has transformed the Domestic Mail Manual (DMM) into aseries of documents that are easier for customers and employees to use.P U B L I C AT I O N S I N T H E D M M S E R I E S A CUSTOMER’S GUIDE TO MAILING DMM 100 A Customer’s Guide to Mailing answers the most common questions of household mailers. It includes tips for addressing, preparing packages, choosing a class of mailing, and adding extra services. It is available at www.usps.com and most post offices in English, Spanish, and Chinese. A G U I D E T O M A I L I N G F O R B U S I N E S S E S A N D O R G A N I Z AT I O N S DMM 200 A Guide to Mailing for Businesses and Organizations provides an overview of mailing options for businesses and organizations. Mailers can use it to begin a business mailing program and make better-informed decisions about mailing. This document is available at pe.usps.com, larger post offices, and business mail entry units. M A I L I N G S TA N D A R D S O F T H E U N I T E D S TAT E S P O S TA L S E R V I C E DMM 300 Mailing Standards of the United States Postal Service contains all official rates and standards governing domestic mailing services and is mostly used by discount mailers and Postal Service employees. This document is available at pe.usps.com.2
  3. 3. Mailing Standards of the United States Postal Servicemakes it easier to access information about postalservices and standards. BENEFITS OF THE NEW DMM The new DMM provides the following benefits and features: • Increased ability to find information. • Increased clarity of mailing standards. • Expanded and improved index. • Clearer graphics and rate charts. • Less need to consult with experts or peers for guidance. • Increased customer confidence in the mail and in the USPS. • Information grouped by mailing method, shape, class of mail, and topic. • Less time spent cross-referencing and greater confidence in finding all the information needed. WHY HAS THE DMM CHANGED? The Postal Service worked closely with customers and employees to reorganize the DMM. The new DMM will help customers make informed decisions about postal products and services to get the most value from the mail. Postal employees will find it easier to help customers. The mailing standards did not change as part of the redesign process. What is new is how the standards are organized and presented. 3
  4. 4. OrganizationMailing Standards is organized into color-coded modules that make it easyto locate information quickly. RETAIL MAILING S E R V I C E S The R E T A I L section explains the services and standards for letters, flats, and parcels mailed at single-piece rates. The information in this section is intended for both household consumers and businesses. Standards in the retail section are organized into units represented by the available mailing services. Within each mailing service, the information is organized into chapters that follow the sequence of mailing tasks. D ISCOUNT MAILIN G S E R V I C E S The D I S C O U N T sections explain the services and standards for “bulk,” presorted, and automation rate mail. The information in this section is intended for business mailers who are willing to do some extra work preparing their mail in exchange for discounted postage rates. Standards in the discount sections are organized by mailing shape. Each shape module is organized into units represented by the mailing services available for that shape. Each unit is organized into chapters that follow the sequence of mailing tasks. GENERAL INFORM A T I O N The G E N E R A L I N F O R M A T I O N sections contain standards for all the additional services available to mailers, including extra services, mailer services, and recipient services. The general information sections also include standards that apply to all mailers, such as general mailability and addressing, and special standards, such as technical specifications and advanced preparation standards.4
  5. 5. Table of ContentsThere is a comprehensive table ofcontents at the beginning of the bookand a section-level table of contentsat the beginning of each section. R E TA I L M A I L I N G S E RV I C E S 100 Retail Letters, Cards, Flats, and Parcels DISCOUNT MAILING S E R V I C E S 200 Discount Letters and Cards 300 Discount Flats 400 Discount Parcels G E N E RA L I N FO R M AT I O N 500 Additional Mailing Services 600 Basic Standards for All Mailing Services 700 Special Standards Index The comprehensive index contains an alphabetical listing of terms and their corresponding reference numbers. 5
  6. 6. OverviewThe modules for each method and shape of mail contain general designstandards and topics relating to the preparation of each class of mail. 100 200 R E TA I L L E T T E R S , C A R D S , DISCOUNT F L AT S , A N D PA R C E L S LETTERS AND CARDS Design Standards Design Standards 101 Physical Standards 201 Physical Standards 102 Elements on the Face 202 Elements on the Face of a Mailpiece of a Mailpiece 110 Express Mail 113 Rates and Eligibility 114 Postage Payment Methods 115 Mail Preparation 116 Deposit 120 Priority Mail 123 Rates and Eligibility 124 Postage Payment Methods 125 Mail Preparation 126 Deposit 130 First-Class Mail 230 First-Class Mail 133 Rates and Eligibility 233 Rates and Eligibility 134 Postage Payment Methods 234 Postage Payment and Documentation 135 Mail Preparation 235 Mail Preparation 136 Deposit 236 Enter and Deposit 240 Standard Mail 243 Rates and Eligibility 244 Postage Payment and Documentation 245 Mail Preparation 246 Enter and Deposit 150 Parcel Post 153 Rates and Eligibility 154 Postage Payment Methods 155 Mail Preparation 156 Deposit 160 Bound Printed Matter 163 Rates and Eligibility 164 Postage Payment Methods 165 Mail Preparation 166 Deposit 170 Media Mail 173 Rates and Eligibility 174 Postage Payment Methods 175 Mail Preparation 176 Deposit 180 Library Mail 183 Rates and Eligibility 184 Postage Payment Methods 185 Mail Preparation 186 Deposit6
  7. 7. 300 D I S C O U N T F L AT S Design Standards 400 D I S C O U N T PA R C E L S Design Standards 301 Physical Standards 401 Physical Standards 302 Elements on the Face 402 Elements on the Face of a Mailpiece of a Mailpiece 330 First-Class Mail 430 First-Class Mail 333 Rates and Eligibility 433 Rates and Eligibility 334 Postage Payment and Documentation 434 Postage Payment and Documentation 335 Mail Preparation 435 Mail Preparation 336 Enter and Deposit 436 Enter and Deposit 340 Standard Mail 440 Standard Mail 343 Rates and Eligibility 443 Rates and Eligibility 344 Postage Payment and Documentation 444 Postage Payment and Documentation 345 Mail Preparation 445 Mail Preparation 346 Enter and Deposit 446 Enter and Deposit 450 Parcel Post 453 Rates and Eligibility 454 Postage Payment and Documentation 455 Mail Preparation 456 Enter and Deposit 360 Bound Printed Matter 460 Bound Printed Matter 363 Rates and Eligibility 463 Rates and Eligibility 364 Postage Payment and Documentation 464 Postage Payment and Documentation 365 Mail Preparation 465 Mail Preparation 366 Enter and Deposit 466 Enter and Deposit 370 Media Mail 470 Media Mail 373 Rates and Eligibility 473 Rates and Eligibility 374 Postage Payment and Documentation 474 Postage Payment and Documentation 375 Mail Preparation 475 Mail Preparation 376 Enter and Deposit 476 Enter and Deposit 380 Library Mail 480 Library Mail 383 Rates and Eligibility 483 Rates and Eligibility 384 Postage Payment and Documentation 484 Postage Payment and Documentation 385 Mail Preparation 485 Mail Preparation 386 Enter and Deposit 486 Enter and Deposit 7
  8. 8. OverviewServices and standards that apply generally to all customers are organizedinto three tabbed sections. 500 600 ADDITIONAL MAILING B A S I C S TA N D A R D S SERVICES FOR ALL MAILING SERVICES 503 Extra Services 601 Mailability Extra Services for Express Mail 602 Addressing Registered Mail 604 Postage Payment Methods Certified Mail Insured Mail 607 Mailer Compliance and Appeals Certificate of Mailing of Classification Decisions Return Receipt 608 Postal Information and Restricted Delivery Resources Return Receipt for Merchandise 609 Filing Indemnity Claims for Loss Delivery Confirmation or Damage Signature Confirmation Collect on Delivery (COD) Special Handling Confirm Money Orders 507 Mailer Services Treatment of Mail Forwarding Address Correction Services Recall of Mail Pickup Service 700 Mailing List Services Address Sequencing Services S P E C I A L S TA N D A R D S Business Reply Mail (BRM) Merchandise Return Service 703 Nonprofit and Other Special Bulk Parcel Return Service Eligibility 705 Advanced Preparation and 508 Recipient Services Special Postage Payment Recipient Options Systems Conditions of Delivery 707 Periodicals Customer Mail Receptacles Post Office Box Service 708 Technical Specifications Caller Service 709 Experimental Classifications General Delivery and Rates Firm Holdout Pandering Advertisements Sexually Oriented Advertisements 509 Other Services Address Information System Products Nonpostal Services8
  9. 9. Numbering SystemThe numbering system can serve as a navigational tool for locatingstandards quickly. Chapter Section Subsection Item Chapter Subtopics 2 3 5 .1. 2 Module Unit Topic 100 Retail Mail 010 Express Mail 001 Physical Standards 200 Discount Letters 020 Priority Mail 002 Elements on the Face 300 Discount Flats 030 First-Class Mail of a Mailpiece 400 Discount Parcels 040 Standard Mail 003 Rates and Eligibility 500 Basic Standards for 050 Parcel Post 004 Postage Payment All Mailing Services 060 Bound Printed Matter 005 Mail Preparation 600 Additional Mailing Services 070 Media Mail 006 Enter and Deposit 700 Special Standards 080 Library Mail 007 000 All Classes 008 009 9
  10. 10. Page LayoutThe new layout includes new graphic features and navigationelements that help you find the information you need.Chapter TitleThe DMM is dividedinto chapters basedon mailing topics.OverviewEach chapter beginswith a table ofcontents.Reference NumberEach section,subsection, andstandard has its ownreference number.Change BarChange bars next tostandards indicatethat the text haschanged since thelast printed edition.Change DateThe change dateindicates the date achange is effective. DMM 58 Reference Reference numbers corresponding to the old DMM system (DMM 58) are provided to help the transition to the new numbering10 system.
  11. 11. Chapter Header Chapter NumberThe header lists the This number showsmodule, unit, and the current chapter forchapter. easy navigation. Page-level Navigation This element shows the number of the first or last reference on each page. Shape Icon Icons provide a visual point of reference. Exhibit Illustrations and diagrams provide clear visual explanations and examples. Cross-reference Cross-references point to other required or related standards. They are hyperlinked in the online DMM for quick access. Rate Table New table designs aid in locating and reading rates easily. DMM Issue and Date The DMM is updated monthly. 11
  12. 12. Postal Explorer is an easy-to-use website that provides a comprehensivecollection of business mailing tools, including the Mailing Standards of theUnited States Postal Service. Postal Explorer pe.usps.com http://pe.usps.com With Postal Explorer you can: • Get the most up-to-date information. • Access the Quick Service Guides. • Enter a word or phrase and instantly find all references. • Access postage statements and forms. • Search one publication or a whole collection. • Calculate domestic and international retail and discount postage rates. • Print all or part of the DMM. • Access postal zone charts. You will find the most up-to-date http://pe.usps.gov/text/dmm/dmmtc.htm version of Mailing Standards of the United States Postal Service (DMM) in HTML and PDF formats. The online DMM features new interactive menus and enhanced search options.Domestic Mail Manual IntroductionPSN: 7610-07-000-542012January 2005

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