Chapter 3 - Listening

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Chapter 3 - Listening

  1. 1. chapter 3 Listening
  2. 2. Hearing Listening Vibration of sound waves on eardrums Paying close attention to what we hear
  3. 3. Types of Listening <ul><li>Appreciative </li></ul><ul><li>Empathic </li></ul><ul><li>Comprehensive </li></ul><ul><li>Critical </li></ul>
  4. 4. Appreciative Listening <ul><li>Listening for pleasure or enjoyment </li></ul>
  5. 5. Empathic Listening <ul><li>Listening to provide emotional support for speaker </li></ul>
  6. 6. Comprehensive Listening <ul><li>Listening to understand speaker’s message </li></ul>
  7. 7. Critical Listening <ul><li>Listening to evaluate message to accept or reject it </li></ul>
  8. 8. Causes of Poor Listening <ul><li>Not concentrating </li></ul><ul><li>Listening too hard </li></ul><ul><li>Jumping to conclusions </li></ul><ul><li>Focusing on delivery, personal appearance </li></ul>
  9. 9. Spare “Brain Time” <ul><li>Difference between rate of talk (120-150 words a minute) & rate at which brain processes language (400-800 words a minute) </li></ul>
  10. 10. Becoming Better Listener <ul><li>Take listening seriously </li></ul><ul><li>Be active listener </li></ul><ul><li>Resist distractions </li></ul><ul><li>Don’t be diverted by appearance, delivery </li></ul>
  11. 11. Becoming Better Listener <ul><li>Suspend judgment </li></ul><ul><li>Develop note-taking skills </li></ul><ul><li>Focus your listening </li></ul>
  12. 12. Focused Listening <ul><li>Listen for </li></ul><ul><ul><li>Main points </li></ul></ul><ul><ul><li>Evidence </li></ul></ul><ul><ul><li>Technique </li></ul></ul>

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