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Lessons from Labyrinth: Designing in the world of enterprise - UX Thursday Toronto - Kimberley Peter

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Lessons from Labyrinth: Designing in the world of enterprise - UX Thursday Toronto - Kimberley Peter

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Designing in an enterprise is like a maze. Getting from idea to execution is often a crooked path full of obstacles. But having the right tools can help designers look past the deliverable and focus on the larger context. This presentation covers approaches for how to navigate through complex situations and adapt to change.

Designing in an enterprise is like a maze. Getting from idea to execution is often a crooked path full of obstacles. But having the right tools can help designers look past the deliverable and focus on the larger context. This presentation covers approaches for how to navigate through complex situations and adapt to change.

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Lessons from Labyrinth: Designing in the world of enterprise - UX Thursday Toronto - Kimberley Peter

  1. 1. LESSONS FROM LABYRINTH Designing in the World of Enterprise Kimberley Peter IBM Rational + DevOps kpeter@ca.ibm.com @kpeter UX Thursday Toronto. Kimberley Peter . IBM ©2014
  2. 2. ?
  3. 3. Technology methodologies Team member exits + entrances Executive Project pressures scope / mission 2010 2011 2012 2013 2014 2015
  4. 4. Project scope / mission 1 2 2010 2011 2012 2013 2014 2015
  5. 5. Backcasting Learning sources: Matt Nish-Lapidus and Matthew Milan, Normative
  6. 6. Consensus building
  7. 7. PRESENT TIMELINE FUTURE
  8. 8. PRESENT TIMELINE FUTURE
  9. 9. PRESENT TIMELINE FUTURE Dec ‘16
  10. 10. PRESENT TIMELINE FUTURE Dec ‘14 June ‘15 Dec ‘15 June ‘16 Dec ‘16
  11. 11. Dec ‘14 June ‘15 Dec ‘15 June ‘16 Dec ‘16 Elements PRESENT TIMELINE FUTURE
  12. 12. Dec ‘14 June ‘15 Dec ‘15 June ‘16 Dec ‘16 Elements PRESENT TIMELINE FUTURE
  13. 13. Dec ‘14 June ‘15 Dec ‘15 June ‘16 Dec ‘16 Elements PRESENT TIMELINE FUTURE
  14. 14. Dec ‘14 June ‘15 Dec ‘15 June ‘16 Dec ‘16 Elements PRESENT TIMELINE FUTURE
  15. 15. Dec ‘14 June ‘15 Dec ‘15 June ‘16 Dec ‘16 Elements Actions PRESENT TIMELINE FUTURE
  16. 16. Dec ‘14 June ‘15 Dec ‘15 June ‘16 Dec ‘16 Elements Actions Indicators PRESENT TIMELINE FUTURE
  17. 17. Dec ‘14 June ‘15 Dec ‘15 June ‘16 Dec ‘16 Elements Actions Indicators Risks PRESENT TIMELINE FUTURE
  18. 18. Dec ‘14 June ‘15 Dec ‘15 June ‘16 Dec ‘16 Elements Actions Indicators Risks Opportunities PRESENT TIMELINE FUTURE
  19. 19. Dec ‘14 June ‘15 Dec ‘15 June ‘16 Dec ‘16 Elements Actions Indicators Risks Opportunities PRESENT TIMELINE FUTURE What can we do tomorrow to start this journey?
  20. 20. Technology methodologies 2010 2011 2012 2013 2014 2015
  21. 21. Microservice Architecture
  22. 22. Engineering Approach — Service Maturity Model
  23. 23. Yeah, but …?
  24. 24. User Story Mapping
  25. 25. Business goals / user info / principles / ideas (at top) Activity Task Sub-task Time Release 1 ! Great sources for learning more: Jeff Patton and Winnipeg Agilist
  26. 26. IBM Rational . Advancing UX in Your Organization, Kim Peter and Adam Archer ©2014 16
  27. 27. IBM Rational . Advancing UX in Your Organization, Kim Peter and Adam Archer ©2014 17
  28. 28. IBM Rational . Advancing UX in Your Organization, Kim Peter and Adam Archer ©2014 18 Define Scope Monitor + Manage Communicate Up Get Productive
  29. 29. Sketching
  30. 30. + Audio/teleconference Screen sharing software Social software Sketching tools
  31. 31. Team member exits + entrances 2010 2011 2012 2013 2014 2015
  32. 32. Values + Practice
  33. 33. + IBM Design Thinking
  34. 34. Continuous feedback
  35. 35. Executive pressures 2010 2011 2012 2013 2014 2015
  36. 36. Takeaways
  37. 37. Hack the tools
  38. 38. Hack the tools Engage across disciplines
  39. 39. Hack the tools Engage across disciplines Use relatable language
  40. 40. Hack the tools Engage across disciplines Use relatable language Push for holistic thinking
  41. 41. Hack the tools Engage across disciplines Use relatable language Push for holistic thinking ~ The medium is the message
  42. 42. THANKS! Now, go show ‘em how it’s done! (after lunch, of course ;) Kimberley Peter IBM Rational + DevOps kpeter@ca.ibm.com @kpeter UX Thursday Toronto. Kimberley Peter . IBM ©2014

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