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Role of Information Technology in BPR

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Role of Information Technology in BPR

  1. 1. Business Process Reengineering Role of IT T.Y.B.C.B.I
  2. 2. RELATIONSHIP BETWEEN IT & BPR “Shared databases, making information available at many places Expert systems, allowing generalists to perform specialist tasks Decision-support tools, allowing decision- making to be a part of everybodys job Wireless data communication and portable computers, allowing field personnel to work office independent 3
  3. 3. RELATIONSHIP BETWEEN IT & BPR TEAM ORIENTED WORK CAPABILITY RESHAPE THE HOW THE BUSINSS IN DONE Automatic identification and tracking, allowing things to tell where they are, instead of requiring to be found BPR AND IT ARE NATURAL PATNERS 4
  4. 4. IT CAPABILITIES AND RE ENGINEERING /APPLICABILITY IN INDUSTRIES Phase 1: before the process is designed (as an enabler) Phase 2: while the process is being designed (as a facilitator) Phase 3: after the design is complete (as an implementer) 5
  5. 5. PHASE 1 AS ENABLER DEVELOP THE STRATEGIC VISION e.g walmart STRENTHS AND WEAKNESS e.g GE DIFFERENT APPROCHES FLEXIBLE ORGANISATION DESIGN EFFECTIVE TEAMWORK ALLIANCES COROSS COMPANY COORDINATION 5
  6. 6. PHASE 2 AS FACILITATOR FACILITATOR TECHNICL DESIGN SOCIAL DESIGN 5
  7. 7. PHASE 2 AS FACILITATOR GATHERING AND COLLECTION OF INFORMATION E.G CASE OF XEROX PROCESS ORIENTED APPROCH e.g Ford Motor Coordination of different Personnel functions through LAN e.g Ford CAD DIGITALISATION OF DATA e.g 7/11 Janpan Collaboration between Marketing and Sales Inter Organisational Collaboration 5
  8. 8. PHASE 3 AS IMPLEMENTER IMPLEMNETATION OF NEW PROCESS OVERCOME GEOGRAPHIC BARRIRS e.g GM Contribution of new process to overall performance Redesign of infrastructral arrangement Digital Feedback Loop 5
  9. 9. ROLE OF IT TRANSACTIONAL GEOGRAPHICAL SPEED AYTOMATIC ANALYTIVAL INFORMATIONAL KNOWLEDGE MANAGEMENT BRIDGE BETWEEN TWO PARTIES
  10. 10. Principles of Reengineering by Hammer Organize around outcomes, not tasks Have those who use the output of the process perform the process; Subsume information processing work into the real work that produces the information; Treat geographically dispersed resources as though they were centralized;
  11. 11. Principles of Reengineering by Hammer Link parallel activities instead of integrating their results; Put the decision point where the work is performed, and build control into the process; Capture information once and at the source.
  12. 12. USE OF IT INREENGINEERING PROCESS

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