HCM 114 - Decision Making and Creativity

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In our personal lives, at work, within teams, and in management in general, a continuing stream of information, data, problems, and opportunities drive and nurture decision making.

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HCM 114 - Decision Making and Creativity

  1. 1. HCM 114 By Dr. Khaled Ouanes Ph.D. E-mail: k.ouanes@seu.edu.sa Twitter: @khaled_ouanes 2014
  2. 2. Processing Information Evaluation Timing Rational: People can process all information Rational: Choices evaluated simultaneously Goals Rational: Clear, compatible, agreed upon OB: Ambiguous, conflicting, lack agreement OB: People process only limited information OB: Choices evaluated sequentially
  3. 3. Info Quality Decision Objective Rational: People rely on factual information Rational: Maximization -- the optimal choice Standards Rational: Evaluate against absolute standards OB: Evaluate against implicit favorite OB: Rely on perceptually distorted information OB: Satisficing -- a “good enough” choice
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  7. 7. HCM 114 By Dr. Khaled Ouanes Ph.D. E-mail: k.ouanes@seu.edu.sa Twitter: @khaled_ouanes TEXTBOOK - Copyright © John Wiley & Sons, Inc.

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