Datamatics Content Management

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Datamatics Content Management

  1. 1. Content Management Overview Datamatics Global Services Limited
  2. 2. About Datamatics <ul><li>Over 30 Years of Excellence, since 1975 </li></ul><ul><li>Pioneer in Offshore IT Services </li></ul><ul><li>Anchored by a strong workforce of more than 3000+ employees and 1500+ Knowledge Associates </li></ul><ul><li>Clients include 5 of the Top 10 Fortune 500 companies </li></ul><ul><li>Thousands of projects delivered in 16 languages across 58 countries </li></ul><ul><li>Industry verticals & technologically aligned competencies </li></ul>
  3. 3. Datamatics Group IT FINANCIAL DATAMATICS STAFFING BPO
  4. 4. Services Application Development & Maintenance Market Research & Analytics BI, Document Management & DW Content Management Embedded Systems & Testing Finance & Accounting Legacy systems migration Document Processing IT Consulting BPO
  5. 5. By the numbers……. 1,200 more than IT Projects executed 25 million Images handled annually more than 6 Production centers 12 million Claims processed annually more than 30 years of global outsourcing business (BPO/IT) experience more than 10 million Checks printed annually 4 million more than Invoices processed annually 9 billion Characters captured more than
  6. 6. Global Footprints <ul><li>USA – Field Operations </li></ul><ul><ul><li>Boston, Detroit, NY & NJ </li></ul></ul><ul><li>UK & Europe – Field Operations </li></ul><ul><ul><li>London </li></ul></ul><ul><ul><li>Germany </li></ul></ul><ul><ul><li>Switzerland </li></ul></ul><ul><li>INDIA (Mumbai, Bangalore, Chennai, Delhi, Calcutta, Pune, Nashik) </li></ul><ul><ul><li>Corporate Office </li></ul></ul><ul><ul><li>Offshore Delivery Centers / Dedicated Facilities </li></ul></ul>
  7. 7. Awards and Accreditations <ul><li>“ The Black Book of Outsourcing’s 2006” survey </li></ul><ul><ul><li>Ranked 1st in Publishing, Editorial and Print Services </li></ul></ul><ul><ul><li>Outsourcing Companies </li></ul></ul><ul><ul><li>Among the Top 50 Best Managed Global BPO Vendors </li></ul></ul><ul><li>Ranked 12th in NASSCOM 2005 survey of third-party Indian ITES / BPO companies </li></ul><ul><li>Listed amongst the 35 rising stars in ‘The Global Outsourcing 100’ in the April 6, 2006 issue of FORTUNE® magazine </li></ul>
  8. 8. Commitment to Quality <ul><li>SEI CMM – Level 5 </li></ul><ul><li>PCMM – Level 5 </li></ul><ul><li>ISO 9001-2000 </li></ul><ul><li>SAS 70 </li></ul><ul><li>PMP Initiative </li></ul><ul><li>Six Sigma Initiative </li></ul><ul><li>HIPAA Compliant Processes </li></ul><ul><li>RBNQA </li></ul><ul><li>IAPQA </li></ul>
  9. 9. Pioneering Excellence <ul><li>First Offshore Software Development Factory for Wang </li></ul><ul><li>First Satellite Data Link to US from India </li></ul><ul><li>Processed world’s largest investment portfolio, which entered Guinness Book </li></ul><ul><li>First BPO Company to provide 99.995% data accuracy in data capture </li></ul><ul><li>First company to get P-CMM certified </li></ul><ul><li>First BPO company to be publicly traded on the Bombay Stock Exchange </li></ul><ul><li>First company to win the IAPQ Award </li></ul>
  10. 10. Data Security <ul><li>ISO 27001 (BS-7799) Certified </li></ul><ul><ul><li>- Information Security Management Standard </li></ul></ul><ul><li>Data Privacy </li></ul><ul><ul><li>- NDAs with all employees & associates </li></ul></ul><ul><ul><li>- Inspection my Security Marshals </li></ul></ul><ul><ul><li>- Segregated LAN / Network / VPN for large customers </li></ul></ul><ul><li>Data Security </li></ul><ul><ul><li>- Multiple centers for fail-over continuity </li></ul></ul><ul><ul><li>- Mirrored Servers </li></ul></ul><ul><ul><li>- Fire-proof data storage </li></ul></ul><ul><li>Network Security </li></ul><ul><ul><li>- Firewalls & Anti-Virus Software </li></ul></ul><ul><ul><li>- Data Encryption for Transfer Security </li></ul></ul><ul><li>Physical Security </li></ul><ul><ul><li>- Finger Scan, Access Control Cards & Security Guards </li></ul></ul>
  11. 11. Content Management Editorial <ul><li>Copyediting </li></ul><ul><li>Proofing </li></ul><ul><li>Abstracting </li></ul><ul><li>Indexing </li></ul>Composition Conversion <ul><li>Markup- Proprietary </li></ul><ul><li>XML </li></ul><ul><li>SGML </li></ul><ul><li>HTML </li></ul><ul><li>Keyboarding </li></ul><ul><li>OCR </li></ul><ul><li>Scanning </li></ul><ul><li>Image Enhancement </li></ul><ul><li>3B2 </li></ul><ul><li>Quark </li></ul><ul><li>InDesign </li></ul><ul><li>FrameMaker </li></ul><ul><li>LaTex </li></ul>Deliver Capture <ul><li>Print </li></ul><ul><li>Online </li></ul><ul><li>CD ROM </li></ul><ul><li>eDevices </li></ul>Workflow / Project Management
  12. 12. Content Management <ul><ul><li>End-to-End Services </li></ul></ul><ul><ul><ul><ul><li>Content Design </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Content Production </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Content Delivery </li></ul></ul></ul></ul><ul><ul><ul><li>Editorial Services </li></ul></ul></ul><ul><ul><ul><li>Cross-media publishing </li></ul></ul></ul>
  13. 13. Business Focus <ul><li>Print / Web / Online Publishing of </li></ul><ul><ul><li>Books </li></ul></ul><ul><ul><li>Journals </li></ul></ul><ul><ul><li>Magazines </li></ul></ul><ul><ul><li>Newsletters </li></ul></ul><ul><ul><li>Directories </li></ul></ul><ul><ul><li>Yellow pages </li></ul></ul><ul><ul><li>Catalogs </li></ul></ul><ul><ul><li>Loose leaflets </li></ul></ul><ul><ul><li>Annual Reports </li></ul></ul><ul><ul><li>Conference Proceedings </li></ul></ul>
  14. 14. Target Market Segments <ul><li>Publishers (Books, Journals, Magazines) and Publishing Services providers </li></ul><ul><li>University Presses </li></ul><ul><li>Libraries </li></ul><ul><li>Archival Service Providers </li></ul><ul><li>Directory & Yellow Page Publishers </li></ul><ul><li>Information Service Providers </li></ul>
  15. 15. Editorial <ul><li>Copyediting </li></ul><ul><ul><li>Technical </li></ul></ul><ul><ul><li>Intrusive </li></ul></ul><ul><li>Professional Proof reading </li></ul><ul><li>Indexing </li></ul><ul><ul><li>Structured terms assignment based on Proprietary Database </li></ul></ul><ul><ul><li>LCSH validated terms assignment </li></ul></ul><ul><ul><li>Creation of Metadata </li></ul></ul><ul><li>Abstraction </li></ul><ul><ul><li>Indicative Abstracts </li></ul></ul><ul><ul><li>Informative Abstracts </li></ul></ul><ul><ul><li>Patents Abstracts </li></ul></ul>
  16. 16. Composition Expertise <ul><li>Print / Web / Online Publishing </li></ul><ul><ul><li>STM </li></ul></ul><ul><ul><li>Trade </li></ul></ul><ul><ul><li>Legal </li></ul></ul><ul><ul><li>HSS </li></ul></ul><ul><ul><li>Education, Schools </li></ul></ul><ul><li>Complexity </li></ul><ul><ul><li>Single Colour – Two Colour – Four Colour </li></ul></ul><ul><ul><li>Single Column – Multi Column </li></ul></ul><ul><ul><li>Additional Languages </li></ul></ul>
  17. 17. Composition <ul><li>Typesetting Engines </li></ul><ul><ul><li>Indesign CS3 </li></ul></ul><ul><ul><li>Quark 6.5 </li></ul></ul><ul><ul><li>3B2 </li></ul></ul><ul><ul><li>Framemaker 7.1 </li></ul></ul><ul><ul><li>LaTex </li></ul></ul><ul><li>Other softwares </li></ul><ul><ul><li>Adobe Acrobat </li></ul></ul><ul><ul><li>Distiller Job options (supplied by the Client) </li></ul></ul><ul><ul><li>In-house tool for conversion </li></ul></ul><ul><ul><li>PitStop Professional – Enfocus </li></ul></ul>
  18. 18. Composition <ul><li>2 Approaches </li></ul><ul><ul><li>XML Workflow </li></ul></ul><ul><ul><li>Non-XML Workflow </li></ul></ul><ul><li>Solution depends upon </li></ul><ul><ul><li>Customer requirement </li></ul></ul><ul><ul><li>Type of publication </li></ul></ul>
  19. 19. Composition - Workflow Word File Edited Manuscript Converted XML/SGML File
  20. 20. Composition - Pagination 3B2 Indesign Quark
  21. 21. Composition – Output files Output PDF Page XML/SGML File
  22. 22. Forms Designing <ul><li>Uneditable tax forms in PDF format are received. </li></ul><ul><li>Files are converted to editable format in which the user can input values to various fields </li></ul><ul><li>Styling of the forms is done based on customer specifications </li></ul>INPUT – Scanned PDF PDF converted to SFX files OUTPUT – Editable online file that accepts user entered values
  23. 23. Creative Services <ul><li>e-Books </li></ul><ul><li>e-Catalog </li></ul><ul><li>Flash Animation </li></ul><ul><li>Interactive CD ROM </li></ul><ul><li>Test Engines </li></ul><ul><li>Designing Brochures, Flyers, Leaflets & Logos </li></ul><ul><li>Presentations </li></ul>
  24. 24. Data Conversion <ul><li>Data capture – OCR </li></ul><ul><li>Keyboarding </li></ul><ul><li>Coding (including metadata capture) </li></ul><ul><li>Front list & Legacy </li></ul><ul><li>Print Copies </li></ul><ul><li>Electronic Copies </li></ul><ul><li>MsWord / RTF </li></ul><ul><li>WordPerfect </li></ul><ul><li>QuarkXPress </li></ul><ul><li>InDesign </li></ul><ul><li>PDF </li></ul><ul><li>3B2 / Miles33/ XPP/ Penta </li></ul><ul><li>Proprietary </li></ul><ul><ul><li>Mnemonic </li></ul></ul><ul><ul><li>VISF </li></ul></ul><ul><li>SGML </li></ul><ul><li>HTML </li></ul><ul><li>XML </li></ul><ul><li>Proprietary </li></ul>
  25. 25. Data Conversion Tools <ul><li>Proprietary custom-built applications in PERL, Omnimark, RUBY for large volume conversions </li></ul><ul><li>EPIC Editor </li></ul><ul><li>XMetal </li></ul><ul><li>Stylus Studio </li></ul><ul><li>XMLSpy </li></ul>
  26. 26. Project Monitoring Process level tracking of all projects online
  27. 27. Partial Client list
  28. 28. Healthcare Customers BFSI Customers Other Customers Whom we work for…..
  29. 29. Whom we work for….. Unit Trust Of India
  30. 30. Alliances Strategic Partners Product Partners Implementation Partners
  31. 31. Why Datamatics <ul><li>Ideal Size and Flexibility </li></ul><ul><li>Extremely credible track record </li></ul><ul><li>Technology powered by constant process improvisation </li></ul><ul><li>Quality service </li></ul><ul><li>Cost advantage of 40-60% </li></ul><ul><li>Faster turn around </li></ul><ul><li>Global operations </li></ul>
  32. 32. Thank You Looking forward to a long term & mutually rewarding partnership

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