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*Sound and Noise is the #1 complaint among hotel guests.
*75% of sound and noise complaints go unreported.
*82% of people are less likely to stay in a hotel if they see multiple bad reviews online.
*Hotel guest ratings are 32% higher when there are no noise or sounds problems.
*86% of people are less likely to recommend a hotel to friends and family or on social media
it they had a bad experience related to noise and sound problems.
*Costumers that use hotel review websites read an average of 9 reviews on a hotel before
booking a reservation.
*68% of hotel guest are more likely to leave a negative hotel review after a bad experience
then they are to leave a positive review after a good experience.
*82% of constumers feel that a hotel stay is very important to their overall traveling
experience.
The most frequently mentioned noise complaints in hotels:
• flushing toilets
• walking/contact sound of people in the room above
• voices in corridors
• night noises from adjacent rooms
• outside noises
• sounds of hotel bar/restaurant
• sound of air-con/ventilation
• closing doors
• sounds of rolling luggage and trolleys
• sound of adjacent elevator cooling installation
www.quiethotelroom.org/en/

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Faq

  • 1. *Sound and Noise is the #1 complaint among hotel guests. *75% of sound and noise complaints go unreported. *82% of people are less likely to stay in a hotel if they see multiple bad reviews online. *Hotel guest ratings are 32% higher when there are no noise or sounds problems. *86% of people are less likely to recommend a hotel to friends and family or on social media it they had a bad experience related to noise and sound problems. *Costumers that use hotel review websites read an average of 9 reviews on a hotel before booking a reservation. *68% of hotel guest are more likely to leave a negative hotel review after a bad experience then they are to leave a positive review after a good experience. *82% of constumers feel that a hotel stay is very important to their overall traveling experience. The most frequently mentioned noise complaints in hotels: • flushing toilets • walking/contact sound of people in the room above • voices in corridors • night noises from adjacent rooms • outside noises • sounds of hotel bar/restaurant • sound of air-con/ventilation • closing doors • sounds of rolling luggage and trolleys • sound of adjacent elevator cooling installation www.quiethotelroom.org/en/