www.keysforliving.org
EMOTIONAL INTELLIGENCE
A PRACTICAL INTRODUCTION

“What a man thinks, he becomes.”
MAHATMA GANDHI
EMOTIONAL INTELLIGENCE
A PRACTICAL INTRODUCTION

“Let us not look back in anger,
nor forward in fear,
but around in awaren...
EMOTIONAL INTELLIGENCE
A PRACTICAL INTRODUCTION
 WHAT IS EMOTIONAL INTELLIGENCE?
 THE FIVE DOMAINS OF E.I.
 PERSONAL BE...
EMOTIONAL INTELLIGENCE
A PRACTICAL INTRODUCTION

 THE POWER OF NEGATIVITY

 OBSERVING NEGATIVITY
 TAKING ACTION
 FILLI...
WHAT IS EMOTIONAL INTELLIGENCE?

Early theory developed in the 1970s and 80s by psychologists Howard Gardner
(Harvard), Pe...
WHAT IS EMOTIONAL INTELLIGENCE?
85% of financial success is due to skills of
personality, communication, negotiation

15% ...
INTERESTING TALKS
THE ROLE OF MINDFULESS
“Mindfulness means paying attention in a particular way;
on purpose, in the prese...
EMOTIONAL INTELLIGENCE
PERSONAL BENEFITS

Interaction & communication

Enhance levels of empathy

 Meeting hard challen...
EMOTIONAL INTELLIGENCE

BUT DON’T WE ALREADY HAVE MOST OF
THESE SKILLS?
THE FIVE DOMAINS
 Self-awareness: Our emotions &their effects on us physically, our thinking&
behaviour. Our emotional st...
GROUP BENEFITS
BUSINESSES & ORGANISATIONS

An effective way to understand&assess others

Behaviours
 Management styles
...
EMOTIONAL INTELLIGENCE
THE FIVE KEY SKILLS
KEY SKILL 1
RADILY REDUCE STRESS

 Realize you’re stressed: Physical manifestations?
Being aware helps regulate tension w...
KEY SKILL 2
EMOTIONAL AWARENSS
Do your feelings flow: Are you aware of subtle changes in your
moods as your day unfolds?
...
KEY SKILL 3
NON VERBAL COMMUNICATION

Be present: Focus on the other person or your mind will wander &
you may miss nonve...
KEY SKILL 4
UTILISING HUMOUR & PLAY
Handle hardship: View frustrations and disappointments from
new perspectives
 Smooth...
KEY SKILL 5
RESOLVE CONFLICT POSITIVELY
Practice acceptance: Let go of old baggage. Look at new
challenges unencumbered b...
WHAT YOU NEED
 Desire: No matter how much someone one else wants it for
you, that will not be enough
 Imagination: Can y...
NEGATIVITY
POTENCY
Survival

 Potency of the media / Government
Negativity loves company

Punches above its weight
Pi...
NEGATIVITY
IDENTIFY THE SYMPTOMS
IT DOES NOT THRIVE UNDER OBSERVATION
 Negative Criticism
 Sniping

 Judgment
 Labelli...
NEGATIVITY
TAKING ACTION
 Anticipate the triggers
If you stow it, you grow it
 Keep Notes
The best form of defense
 I...
“Out beyond the ideas of wrongdoing and right doing there is a field.
I will meet you there.”
Jalāl ad-Dīn Muhammad Balkhī...
POSITIVE TRUTH

Fill the void
POSITIVE TRUTH
The power of positive truth
 Reduces stress
 Heightens creativity
 Improves general wellness
 Higher pe...
POSITIVE TRUTH

The Positive Truth list
“If I am not for myself, who will be for me?
If I am not for others, what am I?
And if not now, when?”
Hillel, Rabbi & Phi...
Interesting talks 21.10.2013
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Interesting talks 21.10.2013

  1. 1. www.keysforliving.org
  2. 2. EMOTIONAL INTELLIGENCE A PRACTICAL INTRODUCTION “What a man thinks, he becomes.” MAHATMA GANDHI
  3. 3. EMOTIONAL INTELLIGENCE A PRACTICAL INTRODUCTION “Let us not look back in anger, nor forward in fear, but around in awareness.” JAMES THURBER
  4. 4. EMOTIONAL INTELLIGENCE A PRACTICAL INTRODUCTION  WHAT IS EMOTIONAL INTELLIGENCE?  THE FIVE DOMAINS OF E.I.  PERSONAL BENEFITS  GROUP BENEFITS  THE FIVE KEY SKILLS  WHAT YOU NEED
  5. 5. EMOTIONAL INTELLIGENCE A PRACTICAL INTRODUCTION  THE POWER OF NEGATIVITY  OBSERVING NEGATIVITY  TAKING ACTION  FILLING THE VOID Exploring available positivity
  6. 6. WHAT IS EMOTIONAL INTELLIGENCE? Early theory developed in the 1970s and 80s by psychologists Howard Gardner (Harvard), Peter Salovey (Yale) & John Mayer (New Hampshire) Behavioural model came to prominence with Daniel Goleman's 1995 book, 'Emotional Intelligence’ “The capacity for recognising our own feelings and those of others, for motivating ourselves, and for managing emotions well in ourselves and in our relationships” “IQ an indicator of logical reasoning ability and technical intelligence. BUT Not adequate to predict executive competence and corporate success“ DANIEL GOLEMAN
  7. 7. WHAT IS EMOTIONAL INTELLIGENCE? 85% of financial success is due to skills of personality, communication, negotiation 15% of our success at work due to technical knowledge. (Carnegie Institute of Technology) 90% of top performers have High EI 58% of job performance is down to EI (Goleman) “The true sign of intelligence is not knowledge but imagination.” ALBERT EINSTEIN
  8. 8. INTERESTING TALKS THE ROLE OF MINDFULESS “Mindfulness means paying attention in a particular way; on purpose, in the present moment, and nonjudgmentally.” Jon Kabat-Zinn
  9. 9. EMOTIONAL INTELLIGENCE PERSONAL BENEFITS Interaction & communication Enhance levels of empathy  Meeting hard challenges  Improved body language  Clarity & focus under pressure  Aid conflict resolution Recognising stress triggers*
  10. 10. EMOTIONAL INTELLIGENCE BUT DON’T WE ALREADY HAVE MOST OF THESE SKILLS?
  11. 11. THE FIVE DOMAINS  Self-awareness: Our emotions &their effects on us physically, our thinking& behaviour. Our emotional strengths and limitations.  Self-Management: to better control our behaviour and reactions. We also become more flexible in challenging circumstances  Self-Motivation: the ability to get inspired, up-beat and ensure we stay there  Social awareness: Understanding the emotions, wants and needs of others. Attuned to body language and moods, be it individuals or a group  Relationship Management: Developing relationships & communications. More effective management picking up signs of potential conflicts.
  12. 12. GROUP BENEFITS BUSINESSES & ORGANISATIONS An effective way to understand&assess others Behaviours  Management styles  Attitudes  Interpersonal skills, and potential  Conflict management
  13. 13. EMOTIONAL INTELLIGENCE THE FIVE KEY SKILLS
  14. 14. KEY SKILL 1 RADILY REDUCE STRESS  Realize you’re stressed: Physical manifestations? Being aware helps regulate tension when it occurs  Identify your response: Anger, withdrawal or freeze? Know the appropriate ‘counter’ activities to suit you  Discover what works for you: Engage your senses & find out what’s soothing and/or energizing to you.
  15. 15. KEY SKILL 2 EMOTIONAL AWARENSS Do your feelings flow: Are you aware of subtle changes in your moods as your day unfolds?  Physical sensations: Do you sense these when your mood shifts  Discrete emotions: which are evident in changes of expressions?  Do you experience intense feelings? Strong enough to capture your attention and that of others  Do you pay attention to your emotions? Do they factor into your decision making?
  16. 16. KEY SKILL 3 NON VERBAL COMMUNICATION Be present: Focus on the other person or your mind will wander & you may miss nonverbal cues  Maintain eye contact: Communicate interest, flow of conversation, and gauge response.  Pay attention to NV cues: facial expression, tone, posture and gestures, touch, and the pace of the conversation.
  17. 17. KEY SKILL 4 UTILISING HUMOUR & PLAY Handle hardship: View frustrations and disappointments from new perspectives  Smooth over differences: Helps you say things that might be difficult to express.  Simultaneously relax and energize yourself: Relieves fatigue and relaxes your body  Become more creative: You free yourself of rigid thinking
  18. 18. KEY SKILL 5 RESOLVE CONFLICT POSITIVELY Practice acceptance: Let go of old baggage. Look at new challenges unencumbered by issues long passed  Forgive: give up the urge to punish or seek revenge  Is it worth arguing? Consider carefully when to make a strong stand and when to yield  End conflicts that can't be resolved. You can choose to disengage even if you still disagree. It can be very lonely trying to fight on your own.
  19. 19. WHAT YOU NEED  Desire: No matter how much someone one else wants it for you, that will not be enough  Imagination: Can you view yourself from different perspectives to the routine?  A goal: If you do not have a target, how do you know what to aim for?  Focus: If it contributes positively it’s in. If it doesn’t……? Honesty with ourselves
  20. 20. NEGATIVITY POTENCY Survival  Potency of the media / Government Negativity loves company Punches above its weight Picking up the bag!
  21. 21. NEGATIVITY IDENTIFY THE SYMPTOMS IT DOES NOT THRIVE UNDER OBSERVATION  Negative Criticism  Sniping  Judgment  Labelling The Blame Game  Picking up the bag
  22. 22. NEGATIVITY TAKING ACTION  Anticipate the triggers If you stow it, you grow it  Keep Notes The best form of defense  Identify ownership  Do not swear  Acceptance
  23. 23. “Out beyond the ideas of wrongdoing and right doing there is a field. I will meet you there.” Jalāl ad-Dīn Muhammad Balkhī ‘Rumi’ (13th Century Persian poet)
  24. 24. POSITIVE TRUTH Fill the void
  25. 25. POSITIVE TRUTH The power of positive truth  Reduces stress  Heightens creativity  Improves general wellness  Higher performance at work  Rewarding social life
  26. 26. POSITIVE TRUTH The Positive Truth list
  27. 27. “If I am not for myself, who will be for me? If I am not for others, what am I? And if not now, when?” Hillel, Rabbi & Philosopher, 1st Century Palestine

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