IIBA Dallas Point to Point Requirements

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Presentation to the Dallas Chapter of the International Institute of Business Analysts by Kevin Parker of Serena on Point-to-Point Requirement

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  • The landscape for your app factory spans the business on the left, your development resources in the middle here, and then operations – where you’re going to be deploying the apps – on the right.Everybody’s got their roles and their expectations.Starting with the points of demand on the left, you’ve got: a line of business executive - on the upper left – who has a result that he’s committed to deliver to the CEO or the head of the agency. you’ve got internal staff that are executing on delivering on that result. you’ve got customers – or maybe suppliers – in the middle there who are spending money with us or working to feed our supply chain.Then those demands come in to development. might be interpreted by a Business Analyst. we’ve got a leadership that includes a CIO, who has a budget to adhere to and needs to deliver a result for the CEO. a CTO who is trying to adhere to an enterprise architecture and deliver these killer apps. a PMO – project management office, on the top left – who oftentimes does much more than just project management, but sort of serves as a staffing function for the CIO to do analysis on what is going to be worked on and how it’s going to mesh up against what the existing commitments are.And then it’s important to note that development that development doesn’t all happen in one place. In fact, app dev is a global supply chain. What you need to think about is having a Software Supply Chain. We can't pretend that everyone is under one roof. So we tend to have distributed development teams, shown in the middle there, that might have a build engineer, developers, scrum masters if we’re operating in an agile fashion.Oftentimes a lot of our software supply chains are being fed by outsourced development teams, which might mirror what you’ve got with you own distributed development teams.And the path to production is ideally controlled by a change control board – a CCB – over to operations, where your release manger is, or your release manger can be thought of as spanning dev and ops.This doesn’t much matter if you’re deploying to your own data centers onto your mainframe or your Unix or Windows machines, or out to the cloud.
  • What this allows you to do is deliver apps with confidence.Three key benefits here is that an App Factory system from Serena allows you to Measure and improve your app delivery process so that you can hit your windows, meet your requirements and beat your competition. It allows you to lower your cost-of-compliance. We know those audits are coming on a regular basis, so this has built-in auditability so that you can lower your cost-of-compliance. And it allows you to master your complexity. Whether your platforms include mainframe, or just Windows or just Linux, and so forth. Wherever your geographies are: maybe you’re in multiple buildings, multiple cities, maybe you’ve got offshore or outsourced operations in India or Eastern Europe or elsewhere. As well as, the different methods that you might be using in your app delivery process, whether those are agile, waterfall or other methods. So that’s what you can do and the benefits you can get with a Serena App Factory for your coded apps.
  • Why are they doing that? Because Serena is born, bred and refined to be your enterprise partner. We are an enterprise scale company with some 29 offices worldwide, over 700 employees, more than 300 of whom are engineers, over $200 million dollars in revenue. We are of the scale that enterprises feel comfortable working with, and yet because we’re focused on app factories, we have the kind of focus that the mega-vendors can’t bring to the party. Serena is owned by Silver Lake which is the world leading technology investor and we’ve been helping enterprises deliver apps with confidence for 30 years now. That is institutional knowledge that is in the soul of our software as well as in our services and support people that is unparalleled in the industry. And now we’re doing it with systems from the mainframe, to the iPhone, from coded over to configured.
  • IIBA Dallas Point to Point Requirements

    1. 1. Point-to-Point Requirements<br />Defining the new state in a time critical environment<br />SERENA SOFTWARE INC.<br />Steve Kretchman – Senior Director, Value Engineering<br />
    2. 2. SERENA SOFTWARE INC.<br />2<br />Simpler times<br />
    3. 3. SERENA SOFTWARE INC.<br />3<br />Progress<br />
    4. 4. SERENA SOFTWARE INC.<br />4<br />Exploitation<br />
    5. 5. SERENA SOFTWARE INC.<br />5<br />Complexity<br />
    6. 6. SERENA SOFTWARE INC.<br />6<br />Time to rethink<br />
    7. 7. SERENA SOFTWARE INC.<br />7<br />How do we get to the next level?<br />
    8. 8. SERENA SOFTWARE INC.<br />8<br />Case study – leading retailer<br />
    9. 9. SERENA SOFTWARE INC.<br />9<br />The idea – the plan is the plan<br />
    10. 10. SERENA SOFTWARE INC.<br />10<br />5 steps<br />
    11. 11. Review the SDLC<br />SERENA SOFTWARE INC.<br />11<br />
    12. 12. Document the current state in a tool<br />SERENA SOFTWARE INC.<br />12<br />
    13. 13. Integrate silos: requirements, dev and test<br />SERENA SOFTWARE INC.<br />13<br />
    14. 14. Automate the process<br />SERENA SOFTWARE INC.<br />14<br />
    15. 15. Educate, encourage, enforce, examine, edit<br />SERENA SOFTWARE INC.<br />15<br />
    16. 16. Results<br />SERENA SOFTWARE INC.<br />16<br />Rework<br />-90%<br />Savings$15m<br />UserSatisfaction<br />+++ve<br />Emergencies<br />-75%<br />Cycle time<br />-50%<br />
    17. 17. Introducing Orchestrated App Delivery<br />SERENA SOFTWARE INC.<br />17<br />Demand<br />Develop<br />Deploy<br />BuildEngineer<br />Staff<br />QA<br />Developer<br />Exec<br />Customer<br />Scrum<br />Master<br />BuildEngineer<br />Developer<br />Operations<br />Business<br />Analyst<br />ReleaseManager<br />CIO<br />PMO<br />CTO<br />CCB<br />SysAdmin<br />
    18. 18. Orchestrate Disparate Processes with Serena<br />SERENA SOFTWARE INC.<br />18<br />Orchestrate<br />Speed<br />Improve time to market by ensuring clear ownership and automating hand-offs<br />Orchestrate<br />Satisfaction<br />Connect Development to Business with real-time visibility to requirements, deliverables and dates<br />Orchestrate<br />Visibility<br />Optimize the Demand-to-Delivery process with a single pane of glass for key performance indicators<br />Orchestrate<br />Efficiency<br />Reduce costs by eliminating rework and exceptions<br />
    19. 19. Serena Software is Your Enterprise Partner<br />SERENA SOFTWARE INC.<br />19<br />Financially Sound<br />Global Scale<br />Mainframe to<br />iPhone<br />Proven Partner<br /><ul><li>29 offices worldwide
    20. 20. 300 engineers
    21. 21. $225 million revenue</li></ul>Member of the Silver Lake portfolio with Skype, Saber, Seagate and Sungard<br />Supporting all your development and deployment platforms<br />Helping enterprises deliver apps with confidence for over30 years<br />

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