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創造團隊共識的心海輪盤
By Kevin Fan 01/12/2016
About me (Kevin)
• 酷愛DIY
– 收音機內燃機有限狀態機
• XXX的系統化做法…
– 第一次閒聊就上手的系統化做法…
– 尋找天賦與熱情的系統化做法…
• 鈦坦(Titansoft)
– PO
2
3
觀點
(perspectives)
4
5
6
7
阿嬤/阿媽/奶奶
8
一樣米養百樣人
9
阿嬤
10
高雄阿嬤
11
12
淡水阿嬤
13
14
美
15
環肥燕瘦
16
青菜蘿蔔
17
你的志玲不是我的子瑜
18
19
我能體會你的了解
20
21
有沒有系統化的做法?
22
心海羅盤
23
24
觀點羅盤
Perspective Wheel
25
Commitment (承諾)
Commitment is
• An opportunity to express my life purpose
(是讓我展現生命意義的機會)
• Something that creates powerful intention
(可以創造強大的意念)
• Scary and overwhelming (可怕而且超級沉重的擔子)
• Make life exciting and juicy (讓生活有趣而且甜美)
• Make life solid and real (讓生活充實而且真實)
• Limiting like a straitjacket (給很大的限制)
• Hard to hold on to (難以保証達成)
• Others (其他)
26
Commitment (承諾) Step 1
• 選擇你認為〞承諾〞對你目前最適切的意義
27
Commitment (承諾) Step 2
• 選擇你最希望〞承諾〞最後(終)對你代表的
意義。
28
Commitment (承諾) Step 3
• 你覺得〞承諾〞最(絕對)不可能是什麼?
29
Commitment (承諾) Step 4
• 幫忙想一個情形,讓這個情況,可能且合理地
發生。
30
Retro
• What do we learn?
31
Co-Active Coaching
32
Fundamental (原則)
• Nobody Gets to Be Wrong (沒有人是錯的)
– Learn by experiment and fail (從試誤中學習)
33
Fulfillment (實現)
• Nobody Gets to Be Wrong or Right (沒有人
是對或錯)
– No Judge (勿評斷他人)
34
Balance (平衡)
• Everything Gets to Be Right and Wrong (每
件事都有對錯)
– Perspectives and Conscious Choice (洞察萬物並做出有意
識的選擇)
35
Process (過程)
• Everybody Gets to Be (做自已)
– Be present, Be where you are (活在當下)
36
Synergy (綜效)
• Everybody/Nobody/Everything/Nothing
Gets to be Wrong and/or Right (所有人/沒有
人/任何事/沒有事是對或錯。)
– No limit and expending your range.
– 你的世界取決於你的視界
37
38
How Titansoft Uses It?
新加坡:2016年起取消工時規定
39
台灣:員工自由採買自已想要的筆電
40
台灣:2016年起增加8天全薪病假
(Video)
41
Tips
• 不能(不想)放出來做決定的,別放出來。
• 過程而非結果 (Process, not Result)
• 創造共識(Awareness)
• Be Prepared for Surprise!
• 羅輯思維-民意真的可信嗎?
42
43
Practice
44
Context
CatCare
C.C. Agile
Under the Same Context
• 入場費替代方案
– C.C. Agile 入場費以捐助流浪貓保護協會代替
– C.C. Agile 入場費以捐助任意公益團體代替
47
Step 0
• Generate wheels
– Consolidate all perspectives
– Group into 8 categories.
48
負向目標 vs. 正向目標
• “不”
• 你想要的結果是什麼?
• 當你的目標達成時會是何種景象
49
負向目標
• 不要想像一隻紅色的大象
50
負向目標 vs. 正向目標
51
負向目標 正向目標
希望其他部門同仁不要找麻煩
面對不講理的客戶時希望我不
要發脾氣
負向目標 vs. 正向目標
52
負向目標 正向目標
希望其他部門同仁不要找麻煩 與其他部同心協力完成任務
面對不講理的客戶時希望我不
要發脾氣
讓所有客戶滿意
將負向目標改成正向目標
• 你說的是你不要的,你要的是什麼?
• 你的目標達成時是什麼樣的景象?
• 你要的是什麼樣的結果?
53
Commitment is
• An opportunity to express my life purpose
(是讓我展現生命意義的機會)
• Something that creates powerful intention
(可以創造強大的意念)
• Scary and overwhelming (可怕而且超級沉重的擔子)
• Make life exciting and juicy (讓生活有趣而且甜美)
• Make life solid and real (讓生活充實而且真實)
• Hard to hold on to (難以保証達成)
• Others (其他)
54
正向觀點 V.S. 負向觀點
• Review the perspectives
55
Step 1
• 選擇你認為,〞入場費替代方案〞對你目前最
適切的意義
56
Step 2
• 選擇你最希望〞入場費替代方案〞最後對你代
表的意義。
57
Step 3
• 你覺得〞入場費替代方案〞最不可能是什麼?
58
Step 4
• 幫忙想一個情形,讓這個可能合理的發生。
59
60
Thank You!
61

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創造團隊共識的心海羅盤

Editor's Notes

  1. The presentation shall be within 60 minutes, another 20 minutes Q&A Department Manager need to complete DOP and present to direct supervisor
  2. Scary and overwhelming (可怕而且超級沉重的擔子) Limiting like a straitjacket (給很大的限制)幫助聚焦 Hard to hold on to (難以保証達成)面對現實