Exceptional Leadership


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Exceptional Leadership : Be the Uncommon Leader:

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Exceptional Leadership

  1. 1. Exceptional LeadershipBe the Uncommon Leader! Keshav Tripathy K h Ti h
  2. 2. AgendaAre you a Boss or a Leader?Laws of Leadership and MentoringUncommon Leader TraitsSet your goals now - Build theTeamHistorical AgesSuSummaryay
  3. 3. Presentation Goals/Non-Goals P t ti G l /N G lAudience Knowledge Management ExperienceGoals Examine Key Areas of Necessary Knowledge Get Attendees to Reflect on these Areas Provide Some General RemindersNon-GoalsNon Goals Covering Technical Information
  4. 4. The BLUR in our IndustryOne more product to learn…On more language to learn… g gOne more interface to figure out…One more error to figure out… 4
  5. 5. Are you a Boss or a Leader?“You can’t move people to action until you move them with emotion. The heart comes 5 before the head.”
  6. 6. Boss or Leader ???Easier to be a Boss Easier to be a Leader Stress Vision/Perspective Burnout Balance Crisis Management Discipline Putting out Fires Control Few Crises 6
  7. 7. Laws of Leadership L fL d hiResults of Ti iR lt f Timing Wrong action / wrong time = Disaster Right action / wrong time = Resistance Wrong action / right time = Mistake Right action / right time = Success“One of the costs of leadership are your own rights. As responsibility grows, you lose the right to think about 7 yourself.”
  8. 8. How they became Leaders Natural Gifting 10% Crisis 5% Influenced by a Leader 85%“A leader is the one who climbs the tallest tree, surveys the entire situation, and yells, ‘Wrong Jungle!”’ Stephen Covey 8
  9. 9. A Mentor’s Influence f Influence a child - influence a life Influence a parent - influence a family Influence an employee - influence a company Influence a leader - influence all that they lead Take 5 years and mentor 12 people who mentor 12 people who mentor 12 who mentor 12 who p p mentor 12 who mentor 12 and you have influenced 3 Million people!Mentor 120 in this manner and you will affect 3 9 trillion!
  10. 10. Your ideal Mentor - FYIHonest with youA model for youCommitted to youOpen and transparentA teacherBelieves in your potentialWill help y define y p you your dream & turn it to reality ySuccessful in your eyesOpen to learn from you as well as teach youWilling to stay on YOUR agenda not theirs 10
  11. 11. Ideal Protégé - FYIEasy to believe inNatural to like & spend time with pEasy to keep helping - Like familyTeachable & Self-MotivatedRespects/Admires youComfortable with and to youKnows their mentor is not perfectSomeone who will or won t make it without won’tyou 11
  12. 12. Uncommon Leader Traits: How to Really Succeed Knowledge Unselfishness Moral Courage Initiative Tact IntegrityEnthusiasm Respect Humility Loyalty L l Fortitude Self Control Physical Courage 12
  13. 13. How to Really SucceedPhysical Courage Moral CourageKnowledge g TactIntegrity Unselfishness y yLoyalty Respect pSelf Control HumilityEnthusiasm InitiativeFortitudeAsk Yourself: “What would person_xyz do in this it ti ?” thi situation?” 13
  14. 14. Integrity“Oil and t th are b d truth bound t come t th surface d to to the f at any time.” Honesty that stands the test of time A lifetime to gain and a moment to lose Business accepted or honest A short term gain for a long term loss Integrity is weighed heavier than other attributes.“Discipline yourself, and others wont need to.” 14
  15. 15. Moral C Courage “A well beaten path may not lead in the right A direction.” Standing up for what is right when it is uncomfortable to do so. Can cross friendship lines Usual indicates a failure to understand the differing feelings of another.“In the end we will not remember the words of In end, our enemies, but the silence of our friends” – 15 ML King Jr.
  16. 16. Physical C Courage“Success usually comes to those that are too busy to be looking for it.” - Henry David Thoreau Tenacity of mind and body through adversity Technology moving at a blistering pace A lack of supply in the IT industry The survivors gain more than success.“If you are going through hell keep going” - Churchill If hell, going 16
  17. 17. Self C S f Control “When a person burns with anger or When frustration; It is their cue to be silent.” The workload increases / the days are longer As h A the web bb becomes the b l fi ld the h battlefield, h stress will only increase. The team with self control will make the upcoming bend in the road.“If everything seems under control you’re just not going fast control, enough.” - Mario Andretti 17
  18. 18. Self Control -Withdrawals or Deposits WithdrawalsWithdrawal DepositDisrespect/Discourteous KindNever saying you’re sorry ApologizingCriticizing/HumiliatingC iti i i /H ili ti Loyal t th L l to those not presentNot keeping commitments Following Follo ing throughHold gr dges grudges Forgiving Forgi ing 18
  19. 19. Enthusiasm“One person with Enthusiasm makes the One majority.” Often the difference between the success and failure of a team. Paint a picture that the team desperately p p y desires to achieve. Leaders understand what motivates each individual f h i di id l of the team.“I think there is a world market for maybe 5 computers.” - Thomas Watson, IBM Chairman ‘43 19
  20. 20. Enthusiastic Meetings:Key is to Refine Meetings Invite only the people necessary for the meeting Purpose / Agenda Preparation Remain Focused on Goals Clarify Actions(Who/When) Timeliness (Start/End on Time) Time Limits Schedule meetings at convenient times Schedule meetings with enough lead time Someone responsible for meeting Sleep
  21. 21. Refine Meetings - KeysStatistics Average 7-10 meetings per week Many do not know why attending 50% unproductive 25% do not apply to attendeesDetermine the cost of your meetings What is the cost? Are you getting the return expected?
  22. 22. Tact “If you haven’t any enemies to forgive, pardon a few of your friends.” A professional manner No longer a over-supply of people to abuse Less tactful leaders generally lose p p in g y people a tight market“Some cause happiness wherever they go; others, whenever they go.” Some others go - Oscar Wilde 22
  23. 23. Tact - Traits to put onHeart of Compassion - Selfless caringKindness - Treating everyone as important g y pHumility - Putting your interests secondGentleness - Tenderness based on realstrengthPatience - Endure tough times joyfullyForbearance - E d i misuse & makingF b Enduring i kiallowancesForgiveness - Dropping others’ offenses othersThankfulness - Appreciation 23
  24. 24. KnowledgeWe are heading into the Knowledge Age Training of p g personnel becomes crucial to survival. Time/Budget must be allocated for education. “C makes i easy to shoot yourself i the f k it h lf in h foot; C C++ makes it harder, but when you do, you blow away your whole leg ” Bjarne Stroustrup leg. 24
  25. 25. Knowledge & Learning g gRetention Statistics 10% of what we read 20% of what we hear 30% of what we see 50% of what we hear and see 70% of what we say 90% of what we say and do I hear and I forget I see and I remember I do and I understand
  26. 26. Initiative “When is the last time you tried to punch a hole When in the sky?” Taking the lead means making sacrifices that don’t pay off as well. Seems like nobody i noticing S lik b d is ti i Then one day someone notices… Pro-active vs. Re-active P ti R ti“It’s kind of fun to do the impossible.” - Walt Disney Di 26
  27. 27. Respect “Talk is cheap but like other cheap things it is Talk liable to prove expensive in the end” Respect should b automatic R t h ld be t ti Respect for authority is earned over time There are an infinite amount of personalities that are different from our own. Those differences are the pieces of the puzzle that make a perfect team.“The l t f“Th real art of conversation is not only to say the right thing at the right ti i t l t th i ht thi t th i ht time, but also to leave unsaid the wrong thing at the tempting moment.” 27
  28. 28. Types of Listening fEmpathic Listening - Feel what the speaker feels.Really get inside the person.Attentive ListeningSelective ListeningPretend ListeningIgnoringInterruptions prolong a conversationRemember that you can’t learn what you can’thear. 28
  29. 29. Refine Your Communication MethodCommunication is two wayEffective listening is critical to communicationFace to Face Communication The words that are spoken (7%) How the words are spoken (38%) Body Language ( y g g (55%) )2 ears, 2 eyes, 1 mouth
  30. 30. Affliction & the EffectAffliction = Intense Pressure (Greek) ( )The causes and results of stress areStress and life changing units (LCU) candetermine your stress levelA score of 100 in a year is a major stress level y jA score of 200 - 299 in a year causes yourpprobability of suffering illness in the next 2 y gyears to be 50%.A score of over 300 increase it to 80% 30
  31. 31. Life Changing Units - FYIEvent LCUDeath of spouse 100Divorce 73MaritalM it l separation ti 65Detention in jail or other 63Death of close family friend 63Major injury or illness 53Marriage 50Being Fired 47Marital reconciliation 45Retirement 45Health/behavior hH lth/b h i change - f il family 44Pregnancy 40 31
  32. 32. Life Changing Units - FYIEvent LCUGaining new family member 39Death of close friend 37Child l leaving h i home 29In-law troubles 29Boss troubles 23Change in working hours/conditions 20Change in residence 20Change to new school 20Vacation 13Christmas 12 32Minor traffic violations 11
  33. 33. Loyalty “Loyalty is working toward something y y y g g you believe in” Loyalty vs. “Show me the Money” Shorter average length at a job means greater costs for re-training. Re-awaken through a common person and by exercising unselfishness“A real friend is one who walks in when the rest of the world walks out ” out. 33
  34. 34. Unselfishness f “Life is only worth living if you live it for others ” Life others. - Albert Einstein Caring C i enough about th h b t those around you d enough to share the praise … Blue chip companies are implementing stock option plans more often lately. You will usually be pushed to success by y p y those around you.“What“Wh t you k keep i lif di with you…what you in life dies ith h t give away lives forever” 34
  35. 35. Humility “We do it because we love you Sir” We Sir Rated #1 among all Fortune 500 CEOs Take a dose … it’s not as bad as you think Respect will follow... Change will follow… don’t want another don t dose“Don’t be so humble, you are not that great Don t humble great” - Golda Meir 35
  36. 36. Fortitude“Strength of mind that allows you to endure St e gt o d t at a o s e du e pain or adversity with courage and character” Probably the best measure of our p g progression in life. Only a few opportunities a year to measure Often a painful reminder of how difficult it is to attain. 36
  37. 37. “Your Character is Your Destiny” y“Not“N t everything th t can be counted counts, and not thi that b t d t d t everything that counts can be counted.” - Albert Einstein 37
  38. 38. Set your Goals Now! “A goal is a dream with a deadline.” A deadline“Never underestimate your power to change y yourself. Never overestimate your p y power to change others.” 38
  39. 39. Set S your Goals Now! G“If a quality of character comes t seem so i lit f h t to important t tthat one identifies one’s self-respect with having it, onewill get it.” it -- Brand Blanshard, 20th-century philosopherMake it personalGreat thoughts --> Great opinion --> Great g paction --> Great HabitsWho would you emulate? 39
  40. 40. How to acquireleadershipl d hi traits? a s Then a miracle occurs...
  41. 41. Goals for Success & Happiness: 1. _________________________________ 2. _________________________________ 3. _________________________________ 4. _________________________________ 5. _________________________________ 6. _________________________________“The indispensable first step to getting the things you want out of life is this - decide what you want.” 41
  42. 42. Steps to Reach those Goals: 1. _________________________________ 2. _________________________________ 3. _________________________________ 4. _________________________________ 5. _________________________________ 6. _________________________________“People seldom see the halting and painful steps by p g p p y which the most significant success is achieved.” 42
  43. 43. Qualities I need to Pursue Goals: 1. _______________________________ 2. _______________________________ 3. _______________________________ 4. _______________________________ 5. _______________________________“Good habits are as easy to form as bad ones.” 43
  44. 44. Qualities I am Deficient in: 1. ______________________________ 2. _______________________________ 3. _______________________________ 4. _______________________________“There is no recipe for success, but there are ingredients.. ingredients..” 44
  45. 45. Embrace Change, it is Constant Change is scary, e citing & re arding scar exciting rewarding Change is risky, evaluate the benefit vs. risk Make M k sure you educate others on changes d t th h Reason for Change Reason why changing Detail the short term and long term benefits b fit“Human history becomes more and more a race between education and disaster.” HG Wells
  46. 46. Build a Successful TeamMakeM k each t h team member f l responsible b feel ibl for the success of the projectMakeM k each t h team member accountable b t blShare the Success with all team membersAttributes of a Successful TeamRespect Loyalty TrustCommon Goal Communication FlexibilityHonestyH t Unselfishness U lfi h Support S tUnderstanding Positive Attitude Leadership
  47. 47. Build a Successful TeamAttributes f SAtt ib t of a Successful Team f lT Respect Loyalty Trust Common Goal Communication Flexibility Unselfishness U lfi h Support Understanding g Positive Attitude Leadership
  48. 48. Realizing your Goals Think positively about all things - especially p y g p y you. Expect the best and do your best. Focus on goals and visually them happening Look forward - Tomorrow is gone gone. Pay the price to reach goals Believe in yourself - Humans are built for the impossible!“FAILURE IS NOT AN OPTION!” - Gene Kranz 48
  49. 49. “Life is not measured by the number of breaths we take, but by the f b h k b b h moments that take our breath away.” y --George Carlin
  50. 50. References fThe Traits of the Uncommon Leader; U.S. Marine Corps Manual p60 Minute Manager - Joe Trezzo, TUSCUncommon Leaders; TUSC, 1989What’s next for IT?; Larry Geisel, Netscape ; y , pThe Miracle of Motivation; George ShinnThe Fifth Discipline Fieldbook, Peter SengeGod sGod’s little devotional book for leaders7 Habits of Highly Effective People; Steven CoveyOnce and Future King; T.H.WhiteTaking the Lead - Ron JensonThe Laws of Leadership - John MaxwellMentoring - Bobb BiehlThe making of a leader - Frank DamazioBullet Proof Manager Seminars, Krestcom Productions, Inc.www.motivateus.com; www.cs.virginia.edu/~robins/quotes.html
  51. 51. Thanks