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Idexcel Independent Testing Services Presentation


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Idexcel Indepdent Testing Services

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Idexcel Independent Testing Services Presentation

  1. 1. Independent Testing Services
  2. 2. Background Founded in 1998 and has grown to a talent base of over 500 across USA, UK, and India Our DNA Communications, Healthcare, Financial Services, Manufacturing, and High-Tech industries Guiding principle: “Leverage technology to maximize business Focus Service Ethics Excellence value for our clients” On our clients’ Iconic flexibility Uncompromising In all we do. businesses and and value system of the resolution to commitment in our people. their pain points. services to our Certified Minority Business Entity clients. Proven global delivery model with best in class processes, infrastructure & a strong team Our Quest is to “co-create value” for our clients’ businesses by leveraging our expertise in IT services, business solutions, and outsourcing. 2
  3. 3. Our Services & Solutions Enterprise Integration Architecture & Design Enterprise Cloud Application Independent Computing Outsourcing Verification, Validation &Testing Infrastructure Enterprise Business Analysis & Outsourcing Application Services Requirements IT as a Service Management Legacy re-engineering Business Process Outsourcing (BPO) Business Intelligence & Data Warehousing Mobile Software QA/ Test Strategy Applications Bundled Outsourcing Analytics Onshore and Offshore Delivery 3
  4. 4. Onshore & Offshore Locations LONDON, UK SOUTHPLAINSFIELD, NJ HERNDON, VA DALLAS, TX TAMPA, FL BANGALORE,INDIA Idexcel can deliver IT services and solutions by leveraging a global delivery model across the US and India to optimize the CTQ (Cost, Time and Quality) for our clients.
  5. 5. Testing Portfolio Managed Testing Services Specialized Testing Services Functional Test Automation Usability Load & Integration/ Performance System Services Globalization Regression Security
  6. 6. Building Blocks of Success Accurate Metrics Experience to Organized and Gathering and Implement Industry Disciplined Analysis Best Practices Test Framework Early Involvement with Clear and Actionable Information Test Reporting Business Owners Efficient Group Usage Integration Regression of throughout SDLC Test Bed Testing Tools COMMUNICATION
  7. 7. Test Management Framework Specify Requirements Analyze the Create a test plan Create test sets and Report defects application and based on the testing perform test runs detected in the determine the testing requirements application and track requirements how repairs are progressing Define Testing Create Detail Analyze Scope Requirements Requirements Requirements Examine applications Build a requirements Generate reports and documentation in tree to define the graphs to assist in order to determine overall testing analyzing the testing the testing scope – requirements requirements. test goals, objectives Review the and strategy requirements to ensure they meet the testing scope
  8. 8. Test Management Framework Plan Tests Analyze the Create a test plan Create test sets and Report defects application and based on the testing perform test runs detected in the determine the testing requirements application and track requirements how repairs are progressing Define Testing Define Test Create Req. Design Test Automate Analyze Define Tests Strategy Subjects Coverage Steps Tests Test Plans • Divide the • Determine • Link each test • Develop • For tests that • Generate application the types of with a testing manual tests the decision is reports and into functions tests needs requirement by adding to automate, graphs to to be tested for each steps to the create test assist in • Build a test subject tests in the scripts with a analyzing test plan tree to • Add a basic test plan tree testing tool planning data hierarchically definition of • Describe the • Review the divide the each test to test tests to application the test plan operations determine into testing tree and the their units or expected suitability to subjects outcome of the testing each test goals • Decide which tests to automate
  9. 9. Test Management Framework Execute Tests Analyze the Create a test plan Create test sets and Report defects application and based on the testing perform test runs detected in the determine the testing requirements application and track requirements how repairs are progressing Run Tests Analyze Test Create Test Sets Schedule Runs Automatically Results and Manually • Define groups of • Schedule test • Execute the tests in • View the results of tests to meet the execution and assign the test set the test runs in order various testing goals tasks to application automatically or to determine in the project testers manually whether a defect has • Determine which been detected in the tests to include in application each test set • Generate reports and graphs to help analyze these results
  10. 10. Test Management Framework Track Defects Analyze the Create a test plan Create test sets and Report defects application and based on the testing perform test runs detected in the determine the testing requirements application and track requirements how repairs are progressing Review New Repair Open Test New Analyze Add defects Defects Defects Build Defect Data • Review new • Correct the • Test a new build of • Generate reports defects and defects that were the application and graphs to determine which identified to be • Continue this assist in analyzing ones should be fixed process until the progress of fixed defects are defect repairs and repaired to help determine when to release the application
  11. 11. We take a wealth of QA information… Customer Development Business Support Relations Requirements Defects Timelines Test Cases Resource Planning Risk Budget Test Data Iterations Test Environment Planning Configuration Tools Master Test Project Health Estimates Plan Execution Results Automation Coverage Status Release Regression Planning Testing Integration Testing Conversion Responsibilities Testing SLAs
  12. 12. And transform it… …into clear, actionable elements to streamline your operations internally and improve communications externally. Executive Reporting Dashboard QA Operating Guidelines
  13. 13. Basic Metric Standards Area Metric Purpose Requirements Requirements Coverage Matrix To establish the thoroughness of testing from the point of view of covered vs. uncovered requirements Development Creation and Review Burndowns To develop a testing plan and monitor test case Executive Dashboard development and test case review, against plan Test Planning Iteration Planning Testing Execution and Iteration Burndowns To monitor test execution against the plan, indicate Project Health Rating product quality, and manage testing efficiency Blocked Test Cases Defect Overall Defect Summary To monitor quality of bug fixes, prioritize defect resolution, Management Defects by Severity/Priority increase testing efficiencies, and shorten defect detect and Defect Submission Rate resolution time Reopened Defects Defect Validity Defect Root Cause Defect Containment Defect Removal Efficiency Defect Aging Defect Trending
  14. 14. Defect Validity
  15. 15. Defect Aging Age of Defects by Severity 26 1-Low 25 24 2-Medium 24 3-High 4-Urgent 23 22 22 21 20 19 18 17 16 15 14 14 13 12 11 10 9 9 8 8 8 7 6 6 5 5 4 3 3 2 2 1 1 0 0D 2D 3D 5D 6D 1W 2W 3W 4W 1M 2M Days
  16. 16. Iteration Planning Maintenance Cycles Capability ? Development R Cycles (New Functionality) Time
  17. 17. Defect Root Cause - Simple Smoke Tests Sequence - System Stability Indicator Smoke Tests - Business Critical Smoke Tests - Business Critical Regression - “Full” Regression Run 20 Number of Support Calls 18 16 14 Root Cause Analysis 12 10 8 6 4 2 0 #1 #2 #3 #4 #5 #6 #7 #8 #9 #10 #11 #12 #13 Defect Categories
  18. 18. Test Planning Production Verification Activities Focus is on finding defects earlier in the SDLC Defects 90 Day Yield Time Blue Curve reflects defect detection using post-development validation testing techniques Red Curve reflects defect detection using verification/static-testing techniques
  19. 19. Executive Dashboard
  20. 20. Defect Summary Report
  21. 21. Defect Trending
  22. 22. Defect Removal Efficiency
  23. 23. Requirements Matrix
  24. 24. Burndown Charts
  25. 25. Standard Transition Model Report Client Analyze the defects application detected in and the determine application the testing and track how requirements Create a test repairs are plan, based on progressing On-Shore the testing requirements Create a test sets and perform test runs Off-Shore
  26. 26. Engagement Model Project Engagement Onsite – test management and test Offshore – test management and test Onsite-Offshore – test management activity entirely onsite activity entirely offshore onsite, test activity offshore Business Models Time and Material Fixed price Risk – Reward Test Tools Client Tools Idexcel Tools • Licenses to be provided by client • Open source and / or in-house developed • Hosted offshore or onsite • Online dashboard Test Environment Client environment Idexcel environment • Hosted onsite • Hosted offshore • Controlled access to offshore test team • Controlled access to client and offshore test teams
  27. 27. Project Governance Client Idexcel Management Management Relationship Executive Relationship VP Sales Engagement Level Sponsor(s) Manager Delivery Head Steering Committee Program Program Level Program Director / Test Director Delivery Head Working Committee Test Director Test Manager Review Project Management Test Director / Test Director / Test Manager / Project Level Manager Test Manager Test Lead Working Committee Review Architect Test Team to Test team 1 team 2 backfill SMEs Project Execution Test Leads Test Leads Testers Testers
  28. 28. Project Governance Frequency: Quarterly Engagement Level Steering Committee Review Mode: Face-to-face Input: Engagement level reports & Dashboard Client Participants Idexcel Participants  Key project status •Exec Sponsor •VP of Sales  Account level metrics – Trend •VP of QA •Delivery Head  Key issues to address •Test Director •Test Director  Strategic projects in pipeline based on portfolio analysis of projects Program Level Steering Committee Review Frequency: Monthly Mode: Teleconference/ Net Meeting Input: Project Progress Report & Dashboard Client Participants Idexcel Participants  Project Metrics – Trend •Test Director •VP of Sales  Open issues escalation •Program Manager •Test Director  Schedule •Test Manager •Delivery Head  Quality data •Test Manager / Lead  Project value addition Project Level Review Frequency: Weekly Mode: Teleconference Client Participants Idexcel Participants Input: Weekly Status report •Test Director •Test Manager  Schedule •Test Manager / Lead •Test Lead  Effort  Issues/Risks  Quality
  29. 29. Thank You! Terima kasih Obrigado 謝謝您 Danke Gracias Merci Bedankt