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From Hotel to Home: Ideas to Take Away from your Next Stay

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From Hotel to Home: Ideas to Take Away from your Next Stay

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Choice is everywhere, and as renters become savvier and have more sophisticated tastes, it's important to borrow techniques from the hospitality industry to pamper residents. Gone are the days of providing a clean, simple place to live; residents want to be "wowed" and are continually seeking meaningful experiences. In this session, join a panel of industry experts, including an architect, interior merchandiser, and builder, as they explore cutting-edge technology and design ideas that are found in the world's top hotels- the same amenities that renters will want to see in their homes and community spaces.

Choice is everywhere, and as renters become savvier and have more sophisticated tastes, it's important to borrow techniques from the hospitality industry to pamper residents. Gone are the days of providing a clean, simple place to live; residents want to be "wowed" and are continually seeking meaningful experiences. In this session, join a panel of industry experts, including an architect, interior merchandiser, and builder, as they explore cutting-edge technology and design ideas that are found in the world's top hotels- the same amenities that renters will want to see in their homes and community spaces.

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From Hotel to Home: Ideas to Take Away from your Next Stay

  1. 1. From Hotel to Home: Ideas to Take Away from Your Next Stay
  2. 2. Eric Brown, President Artisan Homes 602.625.4977 eric@artisanhomes.net Angela Harris, Principal TRIO Environments 303.663.1285 aharris@trioenvironments.com Bobby Long, Principal KEPHART Architects 303.832.4474 bobbyl@kephart.com Meet Your Speakers
  3. 3. Session Description Choice is everywhere, and as renters become savvier and have more sophisticated tastes, it’s important to borrow techniques from the hospitality industry to pamper residents. Gone are the days of providing a clean, simple place to live; residents want to be “wowed” and are continually seeking meaningful experiences. In this session, join a panel of industry experts, including an architect, interior merchandiser and builder, as they explore cutting-edge technology and design ideas that are found in the world’s top hotels—the same amenities that renters will want to see in their homes and community spaces.
  4. 4. Session Learning Outcomes • Learn what the top hotels around the globe are using for creative design ideas and innovative technology that can be implemented in multifamily projects to give renters what they want. • Get inspired with ways to create “wow” experiences for your residents. • Learn ways to differentiate yourself from the competition.
  5. 5. Credit(s) earned on completion of this course will be reported to AIA CES for AIA members upon completion of the AIA/CES Session Participation Forms found in the back of this session room and online at www.BuildersShow.com. Certificates of Completion for both AIA members and non-AIA members are available upon request. This course is registered with AIA CES for continuing professional education. As such, it does not include content that may be deemed or construed to be an approval or endorsement by the AIA of any material of construction or any method or manner of handling, using, distributing, or dealing in any material or product. American Institute of Architects (AIA) Continuing Professional Education
  6. 6. Image What’s Your Favorite Hotel And Why?
  7. 7. Image 1 Hotel Central Park
  8. 8. Image Hudson Hotel NYC
  9. 9. The Westin St. Maarten
  10. 10. Fogo Island Inn
  11. 11. Design
  12. 12. Image Local Art & Community
  13. 13. Local Art & Community
  14. 14. Local Art & Community
  15. 15. Local Experience
  16. 16. Local Experience
  17. 17. Image TransparencyFogo Island InnFogo Island Inn
  18. 18. Transparency
  19. 19. Image Transparency
  20. 20. Transparency
  21. 21. Image Open SpaceCitizenM Hotel NYCCitizenM Hotel NYC
  22. 22. Open Space
  23. 23. Open Space
  24. 24. Hotel Inspiration
  25. 25. Hotel Inspiration
  26. 26. Hotel Inspiration
  27. 27. Hotel Inspiration
  28. 28. Hotel Inspiration
  29. 29. Image Efficient Design
  30. 30. Think About Every Inch
  31. 31. Image Think About Every Inch
  32. 32. Image Start At The DoorWest House Hotel NYCWest House Hotel NYC
  33. 33. Image Micro Units 378 sf
  34. 34. Micro Units
  35. 35. Micro Units
  36. 36. Less Color & More Texture
  37. 37. Less Color
  38. 38. Image Texture
  39. 39. Hotel Bath Inspiration
  40. 40. Bath Inspiration
  41. 41. Bath Inspiration
  42. 42. Unique Approach
  43. 43. Idea Bank
  44. 44. Not Everything Works
  45. 45. Not Everything Works
  46. 46. Biophilia
  47. 47. Biophilia
  48. 48. Lighting
  49. 49. Image Amenities
  50. 50. Union Station DenverUnion Station Denver Shared Use
  51. 51. Shared UseVia6 SeattleVia6 Seattle
  52. 52. Shared UseVia6 SeattleVia6 Seattle
  53. 53. Pali House – Mark Scheurer ArchitectPali House – Mark Scheurer Architect Shared Use
  54. 54. Pali House – Mark Scheurer ArchitectPali House – Mark Scheurer Architect Shared Use
  55. 55. Borrowed Amenities
  56. 56. Game Room vs. Bar
  57. 57. Game Room vs. Bar
  58. 58. Indoor/Outdoor Connection
  59. 59. Indoor/Outdoor Connection
  60. 60. Max The Roof The Contemporary AustinThe Contemporary Austin The Standard NYCThe Standard NYC
  61. 61. Max The RoofMy Block Apartments DenverMy Block Apartments Denver
  62. 62. Max The Roof
  63. 63. Max The Roof
  64. 64. State-of-the Art Fitness
  65. 65. State-of-the Art Fitness
  66. 66. State-of-the Art Fitness2M Apartments Washington DC2M Apartments Washington DC
  67. 67. Kid Amenities
  68. 68. Room for FUN
  69. 69. Health & Wellness Spaces
  70. 70. Image Flex Room
  71. 71. Juice Bars
  72. 72. Libraries
  73. 73. Libraries
  74. 74. Spaces That WorkRoxy Hotel NYCRoxy Hotel NYC
  75. 75. Spaces That Work
  76. 76. Private Creative Space
  77. 77. Private Creative Space
  78. 78. Technology
  79. 79. Virtual Reality
  80. 80. Virtual Reality
  81. 81. Image Beacons
  82. 82. Smart Controls
  83. 83. Convenient Access
  84. 84. Image Meet Alfred…
  85. 85. Services
  86. 86. Concierge Services
  87. 87. Image Concierge Services
  88. 88. Image Dog Spa & Concierge
  89. 89. Dog Spa & Concierge MiMa Apartments NYCMiMa Apartments NYC
  90. 90. Pet ShareRoxy Hotel NYCRoxy Hotel NYC 2 M Apartments DC2 M Apartments DC
  91. 91. Image Car & Bike Share The Mark Hotel NYCThe Mark Hotel NYC
  92. 92. Car & Bike Share
  93. 93. Car & Bike Share
  94. 94. Car & Bike Share
  95. 95. Image Pantry & Room Service 1600 Glenarm Place Denver1600 Glenarm Place Denver
  96. 96. Pantry & Room Service
  97. 97. Find Revenue
  98. 98. Retail
  99. 99. Image Design Made Easy
  100. 100. Design Made Easy
  101. 101. Image How Can Builders Relate This To Their Business?
  102. 102. Eric Brown, President Artisan Homes 602.625.4977 eric@artisanhomes.net Angela Harris, Principal TRIO Environments 303.663.1285 aharris@trioenvironments.com Bobby Long, Principal KEPHART Architects 303.832.4474 bobbyl@kephart.com

Editor's Notes

  • Bobby
    Welcome
  • Bobby
    Intro myself
    Intro Angela and Eric
    (their intros)
  • Bobby
    Talking about trends in hospitality are influencing MF and how they differentiate
  • Bobby
    Overview
  • Bobby
  • Bobby
    Get Started
    Ask for fav hotel and why?
  • Angela
  • Angela
  • Eric
  • Bobby
    Why I like Fogo Inn
  • Bobby
    Hospitality Design as a driver for differentiation
    Angela?
  • Angela
  • Angela
  • Angela
  • Bobby
    Local – large hotel brands moving towards local flavor/branding
    Rots Lowe, CEO of Lowe Enterprises “experience where the guest feels like they are slipping into the life of a local” most significant trend in hospitality
  • Bobby
    Trend embraced by more than disrupters – AirBnB – “Live There”
    Also traditional purveyors – Ace Hotels – model to rehab historic/iconic local bldgs
    Guess which of these rooms in in NYC, and which is in LA…
  • Bobby
    Transparency to better connect interiors and exteriors (FoGo Island Inn)
  • Bobby
    Same concept in MF – Veranda
    (Segue to Angela)
  • Angela
  • Angela
  • Bobby
    Open concept - Citizen M in NYC
    Defining space/function with finish/furniture/lighting
  • Bobby
    Again, concept on smaller scale and MF - The Logan
    Segue to Angela
  • Angela
  • Eric
  • Eric
  • Eric
  • Eric
  • Eric
  • Eric
  • Eric
  • Eric
  • Bobby
    (Respond to Eric)
    Correlation is the Micro-Unit
    Importance of every inch as experience
    Start at the front door
  • Bobby
    380 SF unit at Highland Place in Denver
  • Bobby
    Interior shot gives a sense of the efficient use of space to allow for Bath, Kitchen, Storage and shared living space
  • Bobby
    View from another angle completes the picture
    Segue to Angela
  • Angela
  • Angela
  • Eric
  • Angela
  • Angela
  • Angela
    Bobby Segue to Eric?
  • Eric
  • Eric
  • Eric
  • Eric
    Bobby Segue to Angela
  • Angela
  • Angela
  • Angela
  • Bobby
    Lets switch topics and discuss amenities…
    Amenities need local flare too
    Quality of space
    First and daily impression
    Segue Angela
  • Angela
  • Bobby
    Same ideas in MF
    Via 6 in Seattle – leasing and lobby programmed sim to Union Station in Denver
    Leasing, restaurant, common (and public) functions all spin off the main space
  • Bobby
    Lobby space shared with local Coffee Bar, Restaurant, other local retail
    Unique & Local experience – create a “place” for/in neighborhood
    Opportunity to generate additional revenue
  • Bobby
    Adjacent opportunities – borrowed amenities
    Simple – dry cleaning, grocery delivery
    Partnership with adjacent Wine shop for wine delivery
    Golf/country club memberships – Inverness – with massage
    Segue Angela
  • Angela
  • Bobby
    Similar concept for the “pub” at Kent Place in Denver
    Connect to the Bocce court outside
    Segue Angela
  • Angela
  • Angela
  • Bobby
    Roof decks (both Hotel and MF)
    Unique and local experience
    - sophisticated AV and lighting – The Contemporary in Austin
    - Low key AstroTurf and lawn chairs – The Standard in NYC
  • Bobby
    Roof top Pool deck – My Block Wash Park in Denver
    Creates local and dramatic experience of the Cityscape with the Rocky Mountains beyond
  • Bobby
    Various outdoor “rooms” at Highland Place in Denver
  • Bobby
    Kent Place in Denver
    Exclusive dining/seating/BBQ space with adjacent Yoga deck high above the local bustle
    Segue Angela
    How fitness amenities in hospitality influences MF market
  • Angela
  • Angela
  • Eric
  • Bobby
    Kent Place in Denver
    Exclusive dining/seating/BBQ space with adjacent Yoga deck high above the local bustle
    Segue Angela
    How fitness amenities in hospitality influences MF market
  • Angela
  • Bobby
    Smaller hotels might not have the room for full-blown spa & fitness – in-room services like message
    Kent Place in Denver
    Flex room in the fitness zone can function as private fitness office, specialized training or a dedicated massage room
    Another opportunity to generate revenue
    Segue Angela
    Thoughts on other amenities that offer convenience, revenue (or both)?
  • Angela
  • Angela
  • Angela
  • Bobby
    Co-working spaces cropping up faster than Starbucks – working their way into hospitality – Roxy Hotel in NYC – in place of traditional busn center and are avialable to guests and locals alike
    Segue Angela – do you see this in MF too?
  • Angela
  • Bobby
    And on a smaller scale too?
    Segue Angela
  • Angela
  • Bobby
    Tech seems to be the disruptor for all industries these days, especially the hospitality and MF markets
    Segue Angela
  • Angela
  • Angela
  • Angela
  • Angela
  • Bobby
    Access control using smart watches/phones/etc
  • Bobby
    App-based offerings
    Alfred – butler-like services (laundry, cleaning, pantry-stocking) for apt dwellers
    -included in the rent at Carmer Place in NYC, both as convenience and differentiator
    Pressbox – app-based dry cleaning
  • Bobby
    Services – historically services have differentiated hospitality from MF
    How is this changing?
    Segue Angela
  • Angela
  • Angela
  • Eric – this level of service isn’t just for people anymore?
    Segue Bobby
  • Bobby
    Now in the MF sector as well
    In the past… dog wash in unused back corner of garage and a patch of fenced-in dirt in the back for a dog run
    Now – MF properties NEED to not only accommodate, but enhance the pet experience
    Baroo – full service Pet concierge service
    Dog training parks
  • Bobby
    Pet sharing
    - Goldfish at the Roxy in NYC
    - Borrow my Doggy and Uber Cats – app based
    - House dog Emmy at 2M in Wash DC
    Segue Eric
  • Eric
  • Bobby
    Just like urban hotels - MF lessening the need for the owned transportation
    - bike share & car share avail to residents
    Can easily be accommodated with Car2Go and B-Cycle in Denver – shown here at the Denizen in Denver
    Other opps –
    Maven – GM based car share that can be public or limited to residents with more options – bolt to Suburban
    Segue Angela
  • Angela
  • Bobby
    With biking/snowboarding/skiing such an important part of the culture – high-end care facilities for bike tuning/washing, ski/snowboard tuning, etc
    Like this room in The Logan
  • Bobby
    Pantry and room services – trad for Hotels – now in MF
    Connected/adjacent grocers with services and even private entrance like this at 1600 Glenarm in Denver
  • Bobby
    app-based Grocery delivery services from the major grocers – King Soopers/Safeway/etc – even Amazon dipping into the grocery delivery pool
    Many of the residents at Kent Place in Denver utilize many of these – not to mention the convenience of the direct adjacency
    Segue Eric
    Other trends to generate experience and revenue?
  • Eric
    Bobby Segue Angela
    How do you see retail more integrated?
  • Angela
  • Bobby
    Great example of integrated retail in hospitality
    Westin’s line of branded goods avail online
  • Bobby
    Savvy apt communities are offering something similar
    - Ollie Box (at Carmel Place in NYC)
    - curated design in a box
    - pots to pillows to make a small place live large
  • Eric
    Put a bow on this by answering a fundamental questions
    How can builders relate what we’ve discussed into their business?
  • Bobby
    Thanks.
  • Bobby

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