Elevate Your Fitness Business Imp Of Staff Dev


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Presentation at SCW Dallas Mania on August 27, 2010. Focus on team development for fitness facilities.

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  • Industry average – 33% of operating costs go towards payroll – 1/3 of your revenue. Add to this cost the cost of replacing a team member…adds up to 200% of the cost of that positions payroll when replacing a position. What are the costs involved? Lost productivity, recruiting (advertising, employee referral costs), training costs, new hire costs, lost sales costs. $20,000 position = $40,000 replacement cost! This doesn’t include loss of moral, changing of team dynamics or other intangible impacts on your business. Think about your team – they have direct contact with your members and prospects on a daily basis – how would it impact your facility to lose those team member who have relationships with your members?
  • Vision slide is next – intro here into talking about vision for the team to follow with you as their leader
  • So what, then, is Leadership??
  • Elevate Your Fitness Business Imp Of Staff Dev

    1. 1. Elevate your Fitness Business The Importance of Staff (Team) Development
    2. 2. What IS so important about staff development?
    3. 3. Your staff is your biggest investment
    4. 5. How do you develop your team?
    5. 7. <ul><li>“ The Quality of Leadership accounts for some 15-20% of the total variance in companies’ performance” </li></ul>
    6. 8. How do you define Leadership? <ul><li>“ Leadership is </li></ul><ul><li>Influence </li></ul><ul><li>nothing more, nothing less.” </li></ul><ul><li>John C. Maxwell </li></ul>
    7. 9. “ The only definition of a leader is someone who has followers.” Peter Drucker
    8. 10. <ul><li>“ If your actions inspire others to dream more, learn more, </li></ul><ul><li>do more, & become more, then you are a leader.” </li></ul>
    9. 12. So, what is …
    10. 13. Leadership is about Character
    11. 14. VISION
    12. 15. The ability to create a bond
    13. 16. To make people work together…
    14. 17. What is in a Leader’s DNA? <ul><li>Passion & Drive </li></ul><ul><li>Desire to Lead </li></ul><ul><li>Integrity </li></ul><ul><li>Self-Confidence </li></ul><ul><li>Intelligence </li></ul><ul><li>Job Relevant Knowledge </li></ul>
    15. 18. Passion &Drive <ul><li>High Efforts </li></ul><ul><li>High Desire to Achieve </li></ul><ul><li>High Energy Level </li></ul><ul><li>Show Initiative </li></ul><ul><li>Persistent </li></ul>
    16. 19. Desire to Lead Desire to Influence Willingness to take Responsibility
    17. 20. Integrity Trust Consistency Role-Model
    18. 21. Self-Confidence No Self Doubt Expose Self Confidence Convince Followers
    19. 22. Intelligence Ability to Gather Analyze Interpret Create Visions Solve Problems Make Correct Decisions
    20. 23. Job Relevant Knowledge Know about your company/industry Understand technicalities
    21. 24. A Leader’s Role
    22. 25. Leaders…. Create Vision Build Teams Develop People Allocate Tasks Motivate Followers
    23. 26. Identify your
    24. 27. SET GOALS <ul><li>Difficulty </li></ul><ul><li>Specification </li></ul><ul><li>Feedback </li></ul><ul><li>Participation </li></ul>
    25. 28. Set Action Plan Tools Path/Map Priority Time
    26. 29. Monitor & Help Achieve <ul><li>Set Benchmark </li></ul><ul><li>Follow Up </li></ul><ul><li>Measure </li></ul><ul><li>Validate </li></ul><ul><li>Demonstrate Commitment </li></ul>
    27. 30. Build Your
    28. 31. Leaders Develop <ul><li>Tasks </li></ul><ul><li>People </li></ul>
    29. 32. Nurture a Cohesive Team
    30. 33. Cultivate Team Problem Solving
    31. 34. and Care
    32. 35. Develop People
    33. 36. Leaders create Leaders Not followers
    34. 37. Identify Core Competencies Understand Needs and Styles
    35. 38. Leadership is action, not position Donald H McGannon
    36. 39. Involve Everyone
    37. 40. Look for Talents and Abilities
    38. 41. Communicate
    39. 43. [email_address] www.kellihatton.com www.fitmarc.com