Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.

Universal Credit: Commentary remarks by Tomi Ståhl


Published on

Tomi Ståhl: Universal Credit: Commentary remarks

Published in: Government & Nonprofit
  • Be the first to comment

  • Be the first to like this

Universal Credit: Commentary remarks by Tomi Ståhl

  1. 1. Universal Credit: the UK’s new working-age benefit Jane Millar September 2018 Commentary remarks by Director of Change Management Tomi Ståhl from Kela – The Social Insurance Institution of Finland.
  2. 2. Universal Credit – Work and equality point of wiew ”Work is good for all” ”Equality is good for (almost) all”* • How Universal Credit helps? 2 *Working group on inequality, report 2018, page 20- Eriarvoisuutta käsittelevän työryhmän loppuraportti, s. 20- • How Universal Credit affects on equality?
  3. 3. Aims UC is aiming to: • Smoothen the transition to work (reduce complexity as a barrier to work) • Make all work pay, including mini jobs (tackle the unemployment trap) • Reduce high marginal tax rates (tackle the poverty trap) • Reduce fraud and error • Improve take-up  Excellent aims Aims of reducing • Inequality? • Poverty? How UC affects on • Inequality and • Poverty 3
  4. 4. UC – aims and challenges - ”40 per cent of UK working age families will be eligible for UC” “UC means • no longer trapping people in dependency but • providing the • incentive and • support to secure a better future for themselves and their families…” • ” Full service survey - About 1,800 UC claimants, March to Sept 2017, a few headlines: – Almost all claimed online, just over half without any help. – About a third found it difficult, especially the verification of identity online. – Most understood their work requirements. – Two-thirds felt confident in managing their Universal Credit. – Around half experienced financial difficulties. – About half were exceeding their job search requirements. – Of those in part-time jobs, two-thirds wanted to increase their hours – 23% in work at point of claim, 40% at eight months. 4
  5. 5. Universal Credit - fit for 21 st century? 5 “We are building a benefits system fit for the 21st century, - helping more people into work by providing tailored support - more financial support for the most vulnerable - we are providing extra support for childcare costs, - offering flexibility to look after children or elderly parents, - Our reforms take into account flexible working, self- employment, multiple jobs, the gig economy and societal changes.” - Esther McVey, Secretary of State Work and Pensions, June 2018  excellent ways to improve employment and the situation of individuals and families!
  6. 6. What else should be improved? - poverty and equality 6 • Is there enough services to support individuals in different situations? • Is the level high enough or is there many who suffer from poverty? • Public opinion, fairness? – Families with children lose most (19 %) – Household with at least one disabled child lose 13 % of net income
  7. 7. Efficiency and customer satisfaction How to improve efficiency? • Is it digital means; robotisation, AI… or something else? • How to improve customer satisfaction? • Services • Digital means… 7