Generational Awareness for Leadership Effectiveness

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Presented by Lou Rubino at Keiro's Nikkei Senior Network Conference

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Generational Awareness for Leadership Effectiveness

  1. 1. Generational Awareness for Leadership Effectiveness Nikkei Senior Network Conference Louis Rubino, Ph.D., FACHE California State University, Northridge April 17, 2008 1
  2. 2. GALE Training  Or … How do I lead 18+ year old and 70+ year old volunteers when I can’t even cope with my own 20something kid or my parents? 2
  3. 3. Generational Differences  Veterans – prior to 1946 (age 63+)  Baby Boomers – 1946 – 1964 (age 44 to 62)  Generation X – 1965 -1976 (age 32 to 43)  Millennials – 1977-1998 (age 10 to 31) 3
  4. 4. Getting Along in the Workplace  60% of HR managers at large companies say they observe inter- generational conflicts  Have different needs, desires, traditions  Workplace is full of diversity  Must work in teams to be successful  Good leadership is essential 4
  5. 5. Veterans  More and staying employed longer  August 2007 government study showed that 29% of 55 to 59 year olds plan to work beyond 65  Golden age of retirement disappearing  Profitable to put off retirement  USC study shows staying sharper longer 5
  6. 6. Veteran considerations  Want part time work  Are dedicated, loyal people  Health considerations  Must be flexible in working with other generations 6
  7. 7. Baby Boomers  Gigantic workforce starting to retire  Economy is keeping some working longer than they planned  Chronic conditions setting in  Family life issues make it more complicated (sandwich generation) 7
  8. 8. Baby Boomer Considerations  Want flexible schedules  Provide training opportunities  Need good health benefits  Now the managers who must deal with the different generations at the work site 8
  9. 9. Generation X  Feel generations above and below them indulged, self-absorbed  Left alone at home and school  World is not a good place  Not patriotic  Feels received bum deal  Careers more fluid 9
  10. 10. Generation X considerations  Independent work valued  Need validation  Must train them to work in teams effectively  Trust is an issue  Will do work requested of them without questions 10
  11. 11. Millennials  Hot commodity on the job market  Sociable, optimistic, talented, well- educated, achievement-oriented  Feel older generation is cynical and aloof  Super digitally charged  Ask Why? Want to know value, significance 11
  12. 12. Millennials consideration  Used to being supervised closely  Loves working with people, interconnected  Multi-taskers  Globalization understood  High service orientation 12
  13. 13. Generation X --- Millennials Comparisons  Accept diversity  Pragmatic/practical  Self-reliant  Reject rules  Killer life  Use technology  Multitask  Friend – not family  Celebrate diversity  Optimistic/realistic  Self-inventive  Rewrite rules  Killer lifestyle  Assume technology  Faster multitasking  Friends = Family 13
  14. 14. Generation X --- Millennials Management Issues  Casual  Friendly work environment  Involvement  Flexibility and freedom  Realistic demands  Guide them, do not micromanage  Structured  Supportive workplace environment  Personalized work  Interactive relationship  Be prepared for high demands, expectations  OK to supervise 14
  15. 15. Safe rules to use to manage  Lead with discretion  Challenge with learning opportunities  Have a relationship orientation  Respect everyone  Be flexible  Don’t be sooooooooooo serious 15
  16. 16. Apply to volunteering  Different generations are volunteering  Even more challenging in ways  Dependent yet more difficult to recruit, retain  Need leadership skill set 16
  17. 17. Questions to consider…  Have you experienced a difference with the generations who are volunteering?  What type of issues come up which need to be addressed?  What can you do to be successful at your site in working with the different generations? 17
  18. 18. Thank you and Good Luck!  Contact information:  Dr. Louis Rubino  Lrubino@earthlink.net  (818) 677-7257 18

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