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Open Government Partnership Metrics/SPI Slides Apr 12


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Public involvement process performance chart; QICE metrics; framework; some SPI project results

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Open Government Partnership Metrics/SPI Slides Apr 12

  1. 1. Open Gov Partnership 2012: High Performance Participation FOR Better Governance The Structured Public Involvement team
  2. 2. Telephone survey Distributive process mapping (DPM) Process scale Role of consensus V. Small (~10) Small (20-50) Medium (50-500) Large >500 None Weak Moderate Strong Deliberative democracy (America Speaks, Public Agenda Focus group, CBPC etc. Expert panel Traditional Public Meeting Structured Public Involvement
  3. 3. DPM: stakeholder resource investment vs. process Stakeholder resource investment Strong (days) Moderate (hours) Weak (minutes) None Conflict/dispu te resolution Charette/delib erative democracy Focus group SPI/F2F public meeting Phone survey/online data elicitation Extreme (weeks)
  4. 4. Process Metrics: Q, I, C and E Criterion Indicator Data Process quality Participant satisfaction Open quality evaluation Inclusion Number of organizations, citizens and groups Count attendees, participant groups Clarity/utility of decision support Expert evaluation Testimonials, narratives, comparisons to state of the art methods Efficiency Cost and time $ spent on public involvement, time taken and demanded
  5. 5. 0 0.5 1 1.5 2 2.5 3 Q I C E Focus group methods Town hall Deliberative democracy SPI Online participation Phone survey Comparison of process methods across QICE
  6. 6. Metrics: Q 0 2 4 6 8 10 Mean process satisfaction where 1 = "awful" and 10 = "wonderful". Total "n=3146. Mean satisfaction with SPI Processes 2000-2012