Gage Area Deployment Six Sigma Case Study

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Lean Six Sigma Group Free Project Case Study Overviews http://www.linkedin.com/groups/Lean-Six-Sigma-37987
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Gage Area Deployment Six Sigma Case Study

  1. 1. Six Sigma DMAIC Project GEAE Account: Madisonville KY Site Green Belt: Douglas Shawhan Title: Customer Engineer Project Start Date: May 15, 2003Master Black Belt: Steven Bonacorsi
  2. 2. Six Sigma in Action Production Test Area DeploymentsCustomer Profile – 8,000 seat aircraft engines manufacturing company Process Capability – BeforeBusiness Problem & Impact T USL 20The Average Time to deploy Gage Area PCs in Madisonville was 37minutes. VOC Data indicated that this was unacceptable to the Z (LT)=-1.77customer as it increased end user downtime and lowered Frequencyproductivity. 10Measure & AnalyzeData Collection: Total Cycle Time to install Gage systems wasmeasured across two weeks in July. 0Root Causes: Manual process steps when installing and configuring 33 35 37 39 41 43 45 47 49 51 53gage Applications as well as network band with issues were Cycle Timedetermined to be the root causes. Process Capability – AfterImprove & Control Histogram of Cycle Time USLInstallation CD’s were developed to automate application installationprocedures resulting in a dramatic reduction in variation.Cycle time to complete gage area deployments will be measured 10 Z (LT)= 3.15 Frequencymonthly, control charts will be used to validate. 5Results/BenefitsAfter implementation Mean cycle time to complete 1 gage PC deploywas reduced from 37 minutes to < 28, resulting in an expected 0 27.25 27.50 27.75 28.00 28.25 28.50 28.75 29.00 29.25annual benefit of $2K Project Y A savings of US $2K In 2004!

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