Six Sigma DMAIC Project                                       GE Medical Systems                                 Project L...
Six Sigma in Action                                                                   Domain ConsolidationCustomer Profile...
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Domain Consolidation Six Sigma Case Study

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Domain Consolidation Six Sigma Case Study

  1. 1. Six Sigma DMAIC Project GE Medical Systems Project Leader/Green Belt: Donovan Mello Project Leader Title: Senior Systems Engineer Project Start Date: March 4, 2003Master Black Belt: Steven Bonacorsi
  2. 2. Six Sigma in Action Domain ConsolidationCustomer Profile – 36,000 seat Medical Systems CompanyBusiness Problem & Impact Process Capability – BeforeGEMS has 60 domains that must be consolidated/migrated tothe new Active Directory domain GEMEDAMERICA. Defect 13%Measure & AnalyzeData Collection:Validate repeatability and reproducibility using Success 87%Gage R&R methodology against all servers. Collected 605Data points which allows us to determine accurate defect tosuccess ratiosRoot Causes: Two step migration process produced very poorsuccess rates per migration opportunity Process Capability – AfterImprove & Control Defect DefectImplement single step migration process by committing both 10% 13%Domain Migration and Server Consolidation teams to worktogether during each migration opportunity Success SuccessResults/Benefits 90% 87%After the 3 month project, the customer saved US$ 28K, after 6servers were removed from the domain without having to adda new server. A Customer Savings of US >$2M in 2003!

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