The 7 habits signature Moyock

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The 7 habits signature Moyock

  1. 1. Welcome Facilitated by Keith Eades 1
  2. 2. 1
  3. 3. 1 Video Foundation Introduction
  4. 4. 1 The International Best-Seller Foundation
  5. 5. 1 Getting Acquainted Foundation • Name • Role • What one thing could I do to become more effective at work or in life?
  6. 6. 2 The 7 Habits Contract: Weekly Activities Foundation 1. Plan your week. 2. Live the habit. 3. Teach to learn.
  7. 7. 3 The Schedule Foundation Day 1 • Foundation • Habit 1 • Habit 2 • Habit 3 Day 2 • Habit 4 • Habit 5 • Habit 6 • Habit 7
  8. 8. 4 Video Foundation Roots of Effectiveness
  9. 9. 5 The Stages of the Maturity Continuum Foundation
  10. 10. 5 From Dependence to Interdependence Foundation Person 1: Share a personal experience of going from dependence to independence. Person 2: Share a personal experience of going from independence to interdependence.
  11. 11. 5 The Value of Teaching to Learn Foundation
  12. 12. 6 The Maturity Continuum Foundation
  13. 13. 6 The Three Levels of Effectiveness Foundation
  14. 14. 7 See-Do-Get Foundation Paradigm BehaviorResult
  15. 15. 7 Definition of a Paradigm Foundation The way we see, understand, and interpret the world; our mental map.
  16. 16. 7 See-Do-Get Foundation Paradigm BehaviorResult
  17. 17. 7 Video Foundation See-Do-Get
  18. 18. 7 What Do You See? Foundation
  19. 19. 7 What Do You See? Foundation
  20. 20. 7 What Do You Really See? Foundation
  21. 21. 10 Align Paradigms With Principles Foundation Paradigm BehaviorResult Principle
  22. 22. 10 Principles Foundation Self-evident, natural laws • Universal • Timeless • Objective • At work whether or not we understand or value them
  23. 23. 10 Video Foundation Law of the Harvest
  24. 24. 11 Video Foundation The Goose and the Golden Egg
  25. 25. 12 Effectiveness Foundation Production Capability Production
  26. 26. 14–15 Teach to Learn Foundation
  27. 27. Habit 1 Be Proactive 19
  28. 28. 20 Habit 1: Be Proactive Habit 1 Be Proactive
  29. 29. 21 Habit 1—Principle Paradigm BehaviorResult I am free to choose and am responsible for my choices. Habit 1 Be Proactive
  30. 30. 21 Habit 1—Paradigms Habit 1 Be Proactive Ineffective: I am a product of my circumstances. Effective: I am a product of my choices.
  31. 31. 21 Video Habit 1 Be Proactive Carry Your Own Weather
  32. 32. 22 Reactive Behavior Habit 1 Be Proactive Respond based on moods, feelings, and circumstances.
  33. 33. 22 Proactive Behavior Habit 1 Be Proactive Pause and respond based on principles.
  34. 34. 23 The Four Human Endowments Habit 1 Be Proactive Self-Awareness: Our ability to examine our own thoughts, moods, and behaviors Imagination: Our ability to visualize beyond our current experience and circumstances Conscience: Our understanding of right and wrong Independent Will: Our ability to act independent of external influences
  35. 35. 25 “Whine” List Habit 1 Be Proactive Round 1: Tell your partner all of your “have to’s” and “must do’s” coming up in the next week. Round 2: Convert the “have to’s” and “must do’s” into “I choose to” or “I’m going to.”
  36. 36. 25 Video Habit 1 Be Proactive Proactive Language
  37. 37. 25 Proactive vs. Reactive Language Habit 1 Be Proactive I decided to… They made me… I am going to… I have to… There’s got to be It can’t be done… another way… ?_____________ ?______________
  38. 38. 26 Video Habit 1 Be Proactive Circle of Influence
  39. 39. 26 The Circle of Influence Habit 1 Be Proactive
  40. 40. 26 xQ Tells You… Habit 1 Be Proactive 31% “People focus on things they can impact rather than on things they can’t.”
  41. 41. 29 Become a Transition Person Habit 1 Be Proactive
  42. 42. 29 Video Habit 1 Be Proactive Stone
  43. 43. Teach to Learn Habit 1 Be Proactive 30–31
  44. 44. Habit 2 Begin With the End in Mind 35
  45. 45. 36 Habit 2: Begin With the End in Mind Habit 2 Begin With the End in Mind
  46. 46. 37Habit 2 Begin With the End in Mind Habit 2—Principle Paradigm BehaviorResult Mental creation precedes physical creation.
  47. 47. 37Habit 2 Begin With the End in Mind Habit 2—Paradigms Ineffective: I live by default. Effective: I live by design.
  48. 48. 38Habit 2 Begin With the End in Mind Video Two Creations
  49. 49. 38Habit 2 Begin With the End in Mind The Two Creations Mental First Creation Physical Second Creation
  50. 50. 39Habit 2 Begin With the End in Mind xQ Tells You… 15% How many can state any of the top three goals of their organization?
  51. 51. 39Habit 2 Begin With the End in Mind xQ Tells You… 12% How many can tell you how well they are doing on their organization’s top goals?
  52. 52. 40Habit 2 Begin With the End in Mind Personal Mission Statement Your purpose and meaning in life. (Go to slide 159)
  53. 53. 40Habit 2 Begin With the End in Mind Video 80th Birthday
  54. 54. 40Habit 2 Begin With the End in Mind Mission-Statement Writing Guidelines • Relax, it’s confidential. • Keep your pen moving! • No need to edit—you’ll refine later. • Enjoy and respect the quiet time. • Courage! • It’s a process.
  55. 55. Habit 2 Begin With the End in Mind Video Masterpiece 48–49
  56. 56. Habit 2 Begin With the End in Mind Fast-Write Question What is your mission? 48–49
  57. 57. Habit 2 Begin With the End in Mind Teach to Learn 56–57
  58. 58. Habit 3 Put First Things First 61
  59. 59. Habit 3 Put First Things First Habit 3: Put First Things First 62
  60. 60. 63 Habit 3—Principle Paradigm BehaviorResult Effectiveness requires the integrity to act on your priorities. Habit 3 Put First Things First
  61. 61. 63 Habit 3—Paradigms Ineffective: I put urgent things first. Effective: I put important things first. Habit 3 Put First Things First
  62. 62. 65 Video Habit 3 Put First Things First The Time Matrix
  63. 63. 65 The Time Matrix Habit 3 Put First Things First I NECESSITY III DECEPTION IV WASTE AND EXCESS II EFFECTIVENESS
  64. 64. 65 Video Habit 3 Put First Things First QII Policing
  65. 65. 66 Live North of the Line Habit 3 Put First Things First • Preparation • Prevention • Planning • Relationship building • Re-creation • Values clarification • Trivia, busywork • Irrelevant phone calls, mail, e-mail • Time-wasters • “Escape” activities • Excessive TV, Internet, relaxation • Needless interruptions • Unnecessary reports • Unimportant meetings, phone calls, mail, e-mail • Other people’s minor issues • Crises • Pressing problems • Deadline-driven projects, meetings, reports Live North of the Line
  66. 66. 66 xQ Tells You… Habit 3 Put First Things First 40% What percentage of their time do workers spend “below the line”?
  67. 67. 66 Video Habit 3 Put First Things First Big Rocks
  68. 68. 67 Tips for Weekly Planning When? Before the week begins. Where? Someplace quiet. How Long? 20–30 minutes. Habit 3 Put First Things First
  69. 69. 67 Video Habit 3 Put First Things First Weekly Planning
  70. 70. 67 Plan Weekly Habit 3 Put First Things First 1. Review mission and roles. 2. Choose big rocks. 3. Schedule the week.
  71. 71. 68 Weekly Compass Habit 3 Put First Things First Project Manager Parent Spouse Friend
  72. 72. 69 What Is the Most Important Thing? Habit 3 Put First Things First Project Manager Parent Spouse Friend Finalize budget Draft meeting agenda Attend parent-teacher conference Date night What is the most important thing I can do in this role this week?
  73. 73. Traditional Scheduling Habit 3 Put First Things First 70–71 M T W Th F Sa Su
  74. 74. “Big Rocks” Scheduling Habit 3 Put First Things First 70–71 M T W Th F Sa Su
  75. 75. Types of Planning Tools Habit 3 Put First Things First 70–71
  76. 76. 72 Plan Daily Habit 3 Put First Things First 1. Check today’s appointments. 2. Make a realistic list. 3. Prioritize (ABC, 123).
  77. 77. 72 Prioritize Habit 3 Put First Things First A = High B = Medium C = Low
  78. 78. 72 Tips for Daily Planning When? Before the day begins. Where? Someplace quiet. How Long? 5–10 minutes. Habit 3 Put First Things First
  79. 79. 73 Things to Remember Habit 3 Put First Things First • Give presentation in two weeks. Plan on five hours to prepare. • Jacques will have stats to me five days before presentation. • Remember Leigh’s birthday on the 1st. • Complete report for boss within six days. • Hold team meeting at 1 p.m. on Tuesday. Share market data. • Rosa committed to send me a list of products for review by next Friday at 2 p.m. • Bring paper products for Saturday’s fundraiser.
  80. 80. 73 xQ Tells You… Habit 3 Put First Things First 33% “I use an effective planning system for managing my activities.”
  81. 81. 73 The Core Four Habit 3 Put First Things First
  82. 82. 73 An Effective Planning System Is… Habit 3 Put First Things First 1. Integrated. 2. Mobile. 3. Personalized.
  83. 83. 73 Video Habit 3 Put First Things First The QII Lifestyle
  84. 84. Teach to Learn Habit 3 Put First Things First 74–75
  85. 85. Private Victory to Public Victory 79
  86. 86. 80 The Maturity Continuum Private Victory to Public Victory Trust Trustworthiness
  87. 87. 82 Video Private Victory to Public Victory The Emotional Bank Account
  88. 88. 82 The Emotional Bank Account Private Victory to Public Victory Deposits •Seek first to understand. •Show kindness, courtesy, respect. •Keep promises. •Be loyal to the absent. •Set clear expectations. •Apologize. •Give feedback (“I” messages). •Forgive. Withdrawals •Assume you understand. •Show unkindness, discourtesy, disrespect. •Break promises. •Be disloyal, badmouth. •Create unclear expectations. •Be proud and arrogant. •Give no feedback or evaluate character (“you” messages). •Hold grudges.
  89. 89. 84 Private Victory to Public Victory Private Victory to Public Victory Attitude Skill Result
  90. 90. 87 Video Win-Lose Conditioning Habit 4 Think Win-Win
  91. 91. Habit 4 Think Win-Win 87
  92. 92. 88 Habit 4: Think Win-Win Habit 4 Think Win-Win
  93. 93. 89 Habit 4—Principle Paradigm BehaviorResult Effective, long-term relationships require mutual respect and mutual benefit. Habit 4 Think Win-Win
  94. 94. 89 Habit 4—Paradigms Ineffective: There is only so much, and the more you get, the less there is for me. Effective: There is plenty out there for everyone, and more to spare. Habit 4 Think Win-Win
  95. 95. The Six Paradigms of Human Interaction Habit 4 Think Win-Win • Win-Win • Win-Lose • Lose-Win • Lose-Lose • Win • Win-Win or No Deal 90–91
  96. 96. 92 Video Win-Win Thinking Habit 4 Think Win-Win
  97. 97. 93 xQ Tells You… Habit 4 Think Win-Win 33% “We live by the principle that ‘my success is your success.’”
  98. 98. When to Think Win-Win Habit 4 Think Win-Win 93 • In situations of conflict • In long-term relationships • In interdependent situations
  99. 99. The Courage-and-Consideration Grid Habit 4 Think Win-Win 94 Win-Lose Lose-Lose Win-Win Lose-Win
  100. 100. Seek Mutual Benefit Habit 4 Think Win-Win 95 Liz: New title and promotion 10 percent pay increase Important project Liz & Kate Liz wants responsibility; Kate wants infection rate reduced. Kate: Infection down 50 percent Within 6 months Within guidelines
  101. 101. Win-Win Agreements Habit 4 Think Win-Win 96 • Desired Results • Guidelines • Resources • Accountability • Consequences
  102. 102. 96 Video Win-Win Agreements Habit 4 Think Win-Win
  103. 103. Win-Win Systems Habit 4 Think Win-Win 99 • For win-win to work inside a team or an organization, the systems need to support it: training, planning, communication, budgeting, information, compensation.
  104. 104. Teach to Learn Habit 4 Think Win-Win 100–101
  105. 105. Habit 5 Seek First to Understand, Then to Be Understood 105
  106. 106. 106 Habit 5: Seek First to Understand, Then to Be Understood Habit 5 Seek First to Understand, Then to Be Understood
  107. 107. 107 Habit 5—Principle Paradigm BehaviorResult To communicate effectively with me, you must first understand me. Habit 5 Seek First to Understand, Then to Be Understood
  108. 108. 107 Habit 5—Paradigms Ineffective: I listen with the intent to reply. Effective: I listen with the intent to understand. Habit 5 Seek First to Understand, Then to Be Understood
  109. 109. 107 xQ Tells You… Habit 5 Seek First to Understand, Then to Be Understood 48% “We genuinely listen to each other, honestly seeking to understand the viewpoints of others.”
  110. 110. 107 Video Habit 5 Seek First to Understand, Then to Be Understood Diagnose Before You Prescribe
  111. 111. 109 Autobiographical Responses Habit 5 Seek First to Understand, Then to Be Understood Advising: Giving counsel, advice, and solutions to problems. Probing: Asking questions from our own frame of reference or agenda. Interpreting: Explaining another’s motives and behavior based on our own experience; trying to figure people out. Evaluating: Judging, and either agreeing or disagreeing.
  112. 112. 109 Video Habit 5 Seek First to Understand, Then to Be Understood Autobiographical Responses
  113. 113. 110 Video Habit 5 Seek First to Understand, Then to Be Understood Empathic Listening
  114. 114. 110 Empathic Listening Habit 5 Seek First to Understand, Then to Be Understood Empathic Listening is reflecting what a person feels and says in your own words. It is not listening to advise, counsel, reply, refute, solve, fix, change, judge, agree, disagree, question, analyze, or figure out.
  115. 115. 110 “To Listen With a Virtuous Heart” Habit 5 Seek First to Understand, Then to Be Understood Ears Eyes Heart
  116. 116. 111 Reading the Signs Habit 5 Seek First to Understand, Then to Be Understood
  117. 117. 111 Watch the Signals Habit 5 Seek First to Understand, Then to Be Understood Stop and listen empathically. Slow down. Watch and be ready to listen empathically. Go forward and seek to be understood.
  118. 118. 112 How to Listen Empathically Habit 5 Seek First to Understand, Then to Be Understood Try it! “You feel ________________________ about _________________________.”
  119. 119. 115 Seek to Be Understood From the Other’s Perspective Habit 5 Seek First to Understand, Then to Be Understood I’m excited to move into the Latin American marketplace. I honestly don’t think you could find a better supplier than Indiva. Our quality manufacturing standards are second to none, with only a .2 percent defect rate. Our considerable investment in customer service means that we are leaders in product satisfaction. Please let me know your decision. I look forward to hearing from you by June 10.
  120. 120. 115 Suggested Revision Habit 5 Seek First to Understand, Then to Be Understood You’ll benefit from the high quality of Indiva products. Your customers will experience second-to-none quality with defect rates of only .2 percent and industry-leading customer satisfaction and service. Please contact us with any issues you may have. You’ll hear from us by June 10.
  121. 121. 115 Video Habit 5 Seek First to Understand, Then to Be Understood Nobody’s Listening
  122. 122. Teach to Learn Habit 5 Seek First to Understand, Then to Be Understood 116–117
  123. 123. Habit 6 Synergize 121
  124. 124. 121 Video Habit 6 Synergize The Nature of Synergy
  125. 125. 122 Habit 6: Synergize Habit 6 Synergize
  126. 126. 123 Habit 6—Principle Paradigm BehaviorResult The whole is greater than the sum of its parts. Habit 6 Synergize
  127. 127. 123 Habit 6—Paradigms Ineffective: It’s either your way or my way, or a compromise. Effective: Together we can create a better way, a higher way. Habit 6 Synergize
  128. 128. 124 Mauritius Island Demographics Habit 6 Synergize • Varied ethnic groups who maintain differing religious practices and unique cultural traditions. • A Third-World nation with a rapidly growing population. • Geographically isolated with virtually no natural resources.
  129. 129. 124 Video Habit 6 Synergize Mauritius
  130. 130. 124 xQ Tells You… Habit 6 Synergize 32% “We actively seek out differing viewpoints.”
  131. 131. 125 Types of Interaction Habit 6 Synergize
  132. 132. 126 Getting to Synergy Habit 6 Synergize
  133. 133. 127 1. Check Willingness Habit 6 Synergize “Would you be willing to search for a solution that is better than what either of us has in mind?”
  134. 134. 128 2. Reflect Viewpoints Habit 6 Synergize “Would you agree to a simple ground rule: I can’t make my point until I restate yours to your satisfaction; you can’t make your point until you restate mine to my satisfaction?”
  135. 135. 128 The Talking Stick Habit 6 Synergize Only the person holding the Talking Stick is allowed to speak. Once that person feels understood, he or she passes the Talking Stick to the next person.
  136. 136. 129 3. Create New Ideas Habit 6 Synergize Once you’ve achieved mutual understanding, propose and refine alternatives. Keep refining and creating until you reach a Third Alternative.
  137. 137. 129 How Do You Know? Habit 6 Synergize You’ve created a Third Alternative when you both: • Have a change of heart. • Feel new energy and excitement. • See things in a new way. • Feel the relationship has transformed. • End up with an idea that is better than what either of you started with.
  138. 138. 129 xQ Tells You… Habit 6 Synergize 36% “Our communication is energetic and creative, often leading to new or better ideas.”
  139. 139. Teach to Learn Habit 6 Synergize 132–133
  140. 140. Habit 7 Sharpen the Saw 137
  141. 141. 137 Video Habit 7 Sharpen the Saw Sharpen the Saw
  142. 142. 138 Habit 7: Sharpen the Saw Habit 7 Sharpen the Saw
  143. 143. 139 Habit 7—Principle Paradigm BehaviorResult To maintain and increase effectiveness, we must renew ourselves in body, heart, mind, and soul. Habit 7 Sharpen the Saw
  144. 144. 139 Habit 7—Paradigms Ineffective: I focus only on getting the golden eggs. Effective: I nurture the goose that lays the golden eggs. Habit 7 Sharpen the Saw
  145. 145. 139 xQ Tells You… Habit 7 Sharpen the Saw 34% “I plan activities that allow me to continuously improve my performance.”
  146. 146. 140 The Four Dimensions Habit 7 Sharpen the Saw
  147. 147. 140 Sharpen the Saw Success Stories What? How? Why? Habit 7 Sharpen the Saw
  148. 148. 141 Physical Habit 7 Sharpen the Saw Assume you’ve had a heart attack in the last month. How would you approach exercise and nutrition?
  149. 149. 142 Social / Emotional Habit 7 Sharpen the Saw Assume that everything you say about people will be heard by them. How might you choose your words differently?
  150. 150. 143 Mental Habit 7 Sharpen the Saw Assume your knowledge and skills will be obsolete in two years. What new learning avenues would you explore?
  151. 151. 144 Spiritual Habit 7 Sharpen the Saw Assume you have a year to live. What legacy would you want to leave?
  152. 152. 145 The Weekly Compass Habit 7 Sharpen the Saw Run three days Dinner with friends Finish art book Take walk on parkway
  153. 153. Teach to Learn Habit 7 Sharpen the Saw 146–147
  154. 154. The 7 Habits of Highly Effective People Habit 7 Sharpen the Saw 148
  155. 155. 148 Video Habit 7 Sharpen the Saw Leave a Legacy
  156. 156. 152 Why Use a Benchmark? Benchmark
  157. 157. 153 Receiving Feedback Proactively Benchmark
  158. 158. Discover Your Mission Habit 2 Begin With the End in Mind • Priorities: What matters most • Principles: Character • Talents: Strengths • Roles: Key areas of life • Responsibilities: Key contributions
  159. 159. Priorities Habit 2 Begin With the End in Mind The things that matter most to me are…
  160. 160. Examples of Priorities Habit 2 Begin With the End in Mind Family Wealth Hobbies Service Personal Renewal Reading Health Creativity Children Music / Art Friendships Beauty Spiritual Fulfillment Community Creating Memories Career School Sharing Wisdom Contribution Fun / Enjoyment New Experiences Financial Security Marriage Nature Relationships Social Clubs Physical Fitness Athletics Pets Education
  161. 161. Principles Habit 2 Begin With the End in Mind The principles I will use to guide my life are…
  162. 162. Examples of Principles Habit 2 Begin With the End in Mind Responsibility Innovation Respect Commitment Flexibility Trust Humility Diversity Empathy Courage Organization Passion Consideration Cooperation Change Compassion Character Gratitude Love Competence Hard Work Service Honesty Challenge Faith Integrity Honor Learning Renewal Purpose Humor Obedience Mutual Benefit Choice
  163. 163. Talents Habit 2 Begin With the End in Mind I will make a contribution and enjoy life by using my talents of…
  164. 164. Examples of Talents Habit 2 Begin With the End in Mind Strategic Thinking Creativity Leadership Athletics Compassion Persistence Friendliness Writing Playfulness Public Speaking Reading Decision Making Teaching Mathematics Patience Communication Selling Humor Art / Music Reasoning Mechanical Ability Analysis Vision Positivity Organization Enthusiasm Technical Ability Relationship Building
  165. 165. Roles Habit 2 Begin With the End in Mind My key personal and professional roles are…
  166. 166. Examples of Roles Habit 2 Begin With the End in Mind Professional Companion Career Athlete Husband Friend Wife Sharpen the Saw Key Relationship Student Parent Leader Family Member Community Member Stepparent Financial Manager Caregiver Coach Church Member Manager Home Manager Employee
  167. 167. Responsibilities Habit 2 Begin With the End in Mind I will live with purpose in the following key roles of life: As a manager, I will ________, ________, and _________.
  168. 168. Examples of Responsibilities Habit 2 Begin With the End in Mind Inspire Provide Opportunities Entertain Empower Provide Support Share Direct Serve Develop Counsel Have Fun / Enjoy Life Provide Comfort Make Money Learn Assist / Help Make a Difference Grow Prepare Contribute Love Teach Facilitate Change Develop Relationships Model Maximize Potential Keep Us Profitable Make Memories Discover Lead Provide Security Manage Finances Provide a Foundation Improve Quality of Life
  169. 169. Draft of Personal Mission Statement Habit 2 Begin With the End in Mind The things that matter most to me are __________, _________, _________, _________, and _____________. The principles I will use to guide my life are_________, _________, _________, _________, and _______. I will make a contribution and enjoy life by using my talents of _________, _________, and _____________. I will live with purpose in the following key roles of life: As a [role], I will [responsibilities] _________, _________, and _________.
  170. 170. The 8th Habit Habit 2 Begin With the End in Mind

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