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Technical Communication and DotNetNuke (DNN)

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DNN Connect 2014 (Garda Lake, Saturday, May 17, 2014 - Sunday, May 18, 2014)

Published in: Technology, Business
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Technical Communication and DotNetNuke (DNN)

  1. 1. Technical Communication and DNN
  2. 2. Who is KEA?  KEA is an Italian SME specialized in developing  Content Management Systems (CMS)  Argo CMS  Cross Media Publishing solutions  For the Technical Communication  The users of our solutions are the Technical Writers
  3. 3. Technical Writing Introduction
  4. 4. What is Technical Writing?  Technical Writers  Manage content  Publish  Technical documentation  Manuals for installation, use and maintenance, online helps, quick references, troubleshooting guides…  Product information  Product and spare part catalogues, pricelists, datasheets…
  5. 5. Aims of Technical Writing  Product  Configuration  Selection  Secure  Installation  Use  Maintenance  Of the product
  6. 6. Challenges of Technical Writing  Ensure the quality of content  Publish  Cross Media outputs  For different targets, levels, markets  Concerning different product variants  Save time and costs  Editing and versioning  Translation and localization  Publication
  7. 7. Technical Writing Tools
  8. 8. Tools for Technical Writing  Authoring Tools  CMS for the Technical Writing  Single sourcing  Content Variant Management  Tagging and conditional reuse  Integration with other data sources  ERP, PDM and PLM, PIM and SPIM, MAMS and DMS…  TMS…  Workflow management 1/2
  9. 9. Tools for Technical Writing  Publishing Tools  Automated publishing  Print media and CD/DVD/USB  XML-based integration with Desktop Publishing tools  MS Word, Adobe InDesign and FrameMaker…  Web, mobile and apps  XML-based integration with Web CMS and applications  DNN… 2/2
  10. 10. How to manage Technical Communication with KEA’s solutions
  11. 11. Authoring and Publishing Tools  Technical Writers use  KEA Argo CMS  As authoring tool  Integrated with other data sources  DNN  As tool to automatically publish online  Technical documentation  Product information  E-commerce
  12. 12. Integration Argo CMS-DNN  Integration Argo CMS-DNN through custom Modules developed by KEA  Modules to automatically publish  Online helps, guides, manuals  Knowledge bases  Product and spare part catalogues with e-commerce functions  Product configurators  Collections of resources… 1/2
  13. 13. Integration Argo CMS-DNN  Single sourcing  Tagging  Content Variant Management  Integration with data sources  Conditional reuse  Custom DNN Modules  Web and Mobile  Online helps  Knowledge bases  Catalogues  E-commerce  Configurators 2/2
  14. 14. Plus of Argo CMS  Single sourcing  Content Variant Management  Tagging and conditional reuse  Integration with other data sources  Cross Media Publishing modules for  MS Word, Adobe InDesign and FrameMaker  DNN, XML, HTML  Workflow management
  15. 15. Plus of DNN  Framework based on Microsoft technology  Easy integration with other tools used by SMEs, especially in Italy  Affordable costs  Installation, maintenance, customization  Integrated management of roles, users and permissions 1/3
  16. 16. Plus of DNN  Enrich documentation with community functions  News  Blogs and forums  Integration with social media  Log information  To improve documentation based on the user’s need 2/3
  17. 17. Plus of DNN  Can be used to publish documentation, but also to manage the whole company’s web site  Easy to learn and to use  Integration between standard, third party and custom Modules 3/3 DNN is a flexible, scalable and versatile Web CMS and publishing tool
  18. 18. Use Case www.sicutool.it
  19. 19. Authoring and Publishing Tools  SICUTOOL uses  KEA Argo CMS  ERP  As authoring tools  DNN  As online publishing tool  Through custom Modules developed by KEA
  20. 20. Argo CMS  Product Information Management  Single sourcing  Item #, descriptions, images, technical information, norms, accessories and spare parts…  Translations  Workflow management  Tagging and conditional reuse  Cross Media Publishing modules for  DNN, MS Word and Adobe FrameMaker
  21. 21. Argo CMS
  22. 22. ERP  Other Product Data  Item #  Price  Availability  Packaging  Weight
  23. 23. DNN  Product Catalogue & B2B E-commerce  Navigation by product categories  Search by  Item #, description, norm, trademark, use…  Product card  Accessories and spare parts, technical documentation, news and updates…  Shopping cart  Web site
  24. 24. DNN Navigation by product categories
  25. 25. DNN Navigation and search results
  26. 26. DNN Product card
  27. 27. DNN Shopping cart – Accessories and spare parts – Technical documentation – Product news
  28. 28. DNN Product configuration
  29. 29. Other Use Cases Technical Documentation on DNN
  30. 30. Product Configuration
  31. 31. Online Help
  32. 32. Print-to-Web Integration Navigation
  33. 33. Print-to-Web Integration Videos, Illustrated Procedures, 2D/3D
  34. 34. Print-to-Web Integration Quick References
  35. 35. Community News, Blog, Forum and Socials
  36. 36.  CMS Content Management System  DMS Document Management System  ERP Enterprise Resource Planning System  MAMS Media Asset Management System  PDM Product Data Management System  PIM Product Information Management System  PLM Product Lifecycle Management System  SPIM Spare Parte Information Management System  TMS Translation Memory System Dictionary
  37. 37.  KEA S.r.l.  Via Strà, 102  37042 Caldiero (VR)  Italia  Tel. e Fax: +39 045 6152381  E-mail: info@keanet.it  Web: www.keanet.it  Blog: http://blog.keanet.it/ Contacts

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