Ebooks 411

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presentation to the Library Technology Conference 2011; Macalaster College, St. Paul MN

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  • At the height of ebook device circulation, we circulated 12 readers for 70-98 annual checkouts. (about 144 titles, tied to readers) With the OverDrive model, where patrons are using their own devices, we are able to grow the collection and circulate 1400
  • The success of your virtual branch is going to largely depend upon its foundations. Thought and planning need to go into the acquisition and implementation and ultimately your community’s endorsement of the branch. Each year our strategic plan is translated into specific action plans. Does adding an eLibrary fit with your overall mission and vision? There are lots of reasons for adding downloadable format – no lost parts, no need for shelf space, no theft, no damage, no processing; but ultimately it comes down to the customer. Is this a collection our customers want and can utilize, and does add this format add value and convenience for the customer. Strategic Issue #1 :  Maintaining and Enhancing Quality Services, Programs and Collections Goal #1: Provide collections to meet the needs of its citizens. Goal #4: Keep informed on changes to the information marketplace and changes in the community in order to meet citizen needs . Strategic Issue #2 :  Access to RPL Services, Programs and Collections Goal #2: Use other delivery means to provide needed library services when possible. We used these principles when adding our eMedia library in 2005 and in the way we have added formats to this platform.
  • We budget according to the priorities set out in our strategic plan.
  • Manager / Project Coordinator Research the heck out of it. Learn all you can from other libraries. Have clear roles for each staff member who will be supporting the eLibrary and make sure all have adequate training. Collection selectors : the scope of the collection is clearly defined “ Maintenance staff” : address the technical needs of opening and maintaining virtual branch “ Reference Desk” : staff who are going to help the patrons within the branch “ Public Relations”
  • Not nearly as dramatic an increase as Overdrive, but a definite upward trend in the last few months. Not all Netlibrary books are available for download.
  • Unlike a traditional physical branch, you want to have as many doors as possible to your virtual branch. Get real estate on your web page; make it easy to find, incorporate bib records into the catalog One part of our virtual branch – we have a rotating feature on the front of our home page. Our eMedia Library gets to the front of the page multiple times. Also, there are multiple access points on the library home page – each service area has a tab, because this crosses multiple service areas, it has placement on all.
  • By genre/subject By format Patron Usage Collection usage, by genre, format etc.
  • Top Categories: Business 5514, Computer Science  3435, Medicine 2754 , Social Sciences 2528, Literature 1779, Psychology  878, Education  897, Travel and Geography  725, Sports and Recreation  629, Arts  618
  • Make sure a link is visible at the natural portals on your website. Quick reference chart – need to update, sometimes often Create documents with screen shots for searching, downloading, more. Some specific to our library. Lots of links to vendor help pages – these are better than they used to be as vendors are responding to library demand for help Difficult to not have a cluttered page, we are in the midst of a redesign.
  • Add bandwidth Add bandwidth
  • Add bandwidth Add bandwidth
  • Ebooks 411

    1. 1. eBooks 411 Rochester Public Library (MN) Presented by Kimberly Edson & Brian Lind
    2. 2. eBook digital evolution: 2000 - current NetLibrary books available via the computer 2002 – 2007 Rocket eBook / GemStar; titles tied to device, device circulated 2005 – OverDrive Adobe titles available to download to compatible device 2006 – OverDrive MobiPocket titles available to download to compatible device 2009 – OverDrive ePub industry standard established 2010 – more compatible devices; Net Library allows ePub downloads 2011 – tipping point. 200% growth in usage
    3. 3. Mission and Vision Strategic Plan Needs Assessment
    4. 4. $ Budgeting $ <ul><li>Adding the service </li></ul><ul><li>Collection development </li></ul><ul><li>Maintaining the service </li></ul>
    5. 5. Identify Key Staff: Clarify Roles <ul><li>Manager / Project Coordinator </li></ul><ul><li>Collection selectors </li></ul><ul><li>Technical Services for bibliographic </li></ul><ul><li>Technical support staff </li></ul><ul><li>Public Training </li></ul><ul><li>Public Relations </li></ul>
    6. 6. Collection Development
    7. 7. Overdrive ePub Usage
    8. 8. Recent NetLibrary Usage
    9. 9. Relationship of eMedia Library to other “virtual branches”
    10. 10. Access Points
    11. 11. Evaluation - Overdrive <ul><li>Statistical reports </li></ul><ul><li>Collection use evaluation </li></ul>
    12. 12. Evaluation - NetLibrary <ul><li>More general statistics </li></ul><ul><ul><li>Popular Subjects, Titles, Top Usage </li></ul></ul><ul><li>Less collection flexibility until recently </li></ul><ul><ul><li>Choose own titles (not “collections”) </li></ul></ul>
    13. 13. Identify and address barriers <ul><li>Barrier: difficult for some users </li></ul><ul><li>Solution: patron training </li></ul>
    14. 14. Downloadable Help Page <ul><li>Visible on multiple web pages </li></ul><ul><li>Device compatibility chart </li></ul><ul><li>Printable how-to documents </li></ul><ul><li>Links to vendor help pages / YouTube videos </li></ul>
    15. 15. Barrier: computer internet access compatible device. Solutions: Mobile apps Does not work in public computing environment.
    16. 16. Barriers: multiple devices multiple platforms staff knowledge Training: staff access to tools staff training and accountablity develop step-by-step guides for common questions
    17. 17. <ul><li>For more information, </li></ul><ul><li>email us at: </li></ul><ul><li>[email_address] </li></ul><ul><li>[email_address] </li></ul>

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