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Services Division 2013
Annual Report Out
Tuesday, July 23rd
10:30am - noon
Outline of Meeting
1. Chuck’s introduction
• Outreach and Education effort
• LSD and Reference services
• Storage Library
...
Services Div. 2012-2013 Dashboard
SERVICES USE NOTES
Circulation (print)
Circulation of New
Monographs
N/A New library met...
Humanities Team
O Erica Bruchko, African American Studies and
United States History
O Joyce Clinkscales, Music
O Kim Colli...
New E-resourses to support QEPImage © Adam Matthew 2013
18 new Adam Matthew Databases
Continue to Support
Digital Scholarship
Views of Rome
Tracking Samothrace Digital Atlanta: Mapping the Battle
Lynchings in...
Streaming video advances
O Silent Films,
O Paley Center for Media iCollection
O Swank
Shout out to Erica and James
O Helping MARBL New Book due
Oct.
Social Sciences
Update—2012/2013
Chris Palazzolo
Research Consultations
Electronic DATA CENTER &
SOCIAL SCIENCES
Political Science
Economics
Sociology
Alumni
Public Health
Business School
Data C...
Highlights/Achievements
O Two peer reviewed articles on data curation
O Immersion participant (Teaching Track)
O Undergrad...
Other notable updates
O Research guides for Development Studies and
Psychology 200 continue to receive substantial
use
O W...
Economics
O Graduate program still under review
O Citation Analysis completed using multiple
tools (Scopus, Web of Science...
Science Team Successes
O YBP Approval Plans – Health & Woodruff
O Chemistry Library Renovations
O Partnering on Research D...
Area Studies Team
Report for 2013
New faculty / new programs / changes
African Studies 1. ranked 6th in USNW
2. 2 new positions in English
3. 1 new position...
New faculty / new programs / changes, cont.
Russian One of the reduced programs
1. new head of REEES to be
appointed
2. ne...
Notable Acquisitions
REEES Epstein donation Donation of a significant portion of
his library on Russian language,
philosop...
Notable Acquisitions, cont.
Chinese
Studies
E-resources 1. Sikuquahsu on-line
2. North Korean news database
3. China Acade...
Collection Development Collaborations
Latin American
Studies
1. UGA- Central American Collaboration Completed
2nd year of ...
Cataloging
Titles Volumes
East Asian: Chinese,
Japanese and Korean
2,641 3,412
MESAS 1,391 1,765
South Asian 470 254
REEES...
Access Services
Annual Report
July 23, 2013
Access Services
O BLART
O Head: Fran Pici, Colin Bragg, Oliver Smith, Alfredo
Villar
O Stacks and Storage
O Head: Melanie ...
Access Services: Year in Review
O BLART
O Ares implementation project
O MM desk and staff area renovation planning
O Chemi...
Access Services: Year in Review
O Stacks and Storage
O Post Life Sciences tower backshift complete/remeasuring
O Stack tow...
LibAnswers
We have LibAnswers!
Features
O Chat client
O Multi-sign on access
O Searchable FAQ
database
O Email question
da...
Access Services: Looking Ahead
O BLART
O Ares, Ares, Ares
O MM desk and public area renovation
O Equipment refresh/Classro...
Access Services: Looking Ahead
• Stacks and Storage
• Assess book delivery
• New storage ranges
• Theology and HMA moves
•...
ILL ::
O Articles (& Chapters) only
O Supplied from print & e-resources (Open
Access or Licenses allow ILL)
O ARL (67) and...
Borrowing ::
O August 2012 – date
O 1198 Borrowing Requests total 
RapidILL
O 1076 Filled via Rapid libraries = 90%
O Del...
Lending ::
O October 2012 – date
O Articles only, not Chapters
O 6910 Lending Requests
O 6222 Filled (mostly E) = 90%
O De...
ILL :: Delivery Pilot
O March 2013 – date
O Deliver books requested from Woodruff
Stacks by HMA curators
O 164 requests to...
ILL Borrowing :: Available at
Emory
0
500
1000
1500
2000
2500
2010-11 2011-12 2012-13
1851
1122
796
437
578
430
0
459
390
...
ILL Borrowing :: Purchase-on-
Demand (POD)
0
50
100
150
200
250
2010-11 2011-12 2012-13
90
69
83
15
86
44
50
64
24
ItemsPu...
ILL Borrowing :: Top 10 Depts
2007-13
0
500
1000
1500
2000
2500
3000
3500
4000
RequestsSubmitted
2007
2009
2011
2013
Collection Management—
Update 2012/2013
O Fiscal year ends August 31, 2013
O Tight year for numerous reasons
O Budget numb...
Major Initiatives
O DDA pilot, spend below projection (only
$10K), pilot continues through Fall
O HEGIS code changes to be...
Other Initiatives
O Approval Plan revisions for Woodruff and
HSCL
O Selection of 2,800 LF material to
temporarily move fro...
2010 Approval Plan Purchases, Ns
(31.6%
loaned)
O Project Muse, 2013 Installment UPCC (2,800
projected titles)
O LN/PQ Bills and Resolutions
O Vogue and Entertainment New...
Electronic Data Center
Services Division Annual Report, 07/23/2013
Jennifer Doty, Rob O’Reilly, Michael
Page
Mission Statement
O The Electronic Data Center supports the use
of geospatial and quantitative data for both
faculty and s...
Our Talisman
Highlights - GIS
O ATL Maps Projects:
City Directories
1928-Vintage Maps
Geocoder
O Field Work:
St. Catherine’s Island
Sam...
Highlights – Data Management
O Hire of Jennifer Doty
O Fall 2012 Survey
O Presentations: RDAP and IASSIST
O Curation Proje...
“The future, Mr. Gittes! The
future!!”
O Emory Center for Digital Scholarship
(ECDS)
O Intent is to maintain existing serv...
O & E
E I E I O
Some rather big new things
Chris Pixelated Pollette
A Marketing Plan
Orientation 2012
O Orientation – Pizza party/tours
O Pizza party all on one floor! Much better!
Alas, no gluten free pizza...
Orientation, part deux
O Orientation Game for new students
Game
O 10 tasks (photos)
O Only 10 entries.
O Potential reasons:
• time o’ year (in the first 2-3 weeks of
semester when t...
PACE 2012
Pre-Major Advising
Connections at Emory
For the first time, the library was actually
part of the PACE curriculum...
PACE feedback
Marketing Events/workshops
Today’s events chalkboard
New or newish workshops
O ETD submissions
O Copyright and your dissertation
O Dissertation bootcamp
Study Breaks
Bring us your tired, your hungry, your huddled
masses outside the Jones Room door
An actual quote
by an actual student
"Take a picture of me
with the dog –--
I need to send this photo to
my mom so she can...
Ice cream April 30
12 gallons
30 minutes
=
0
New Partnership
O ACE! (not to be confused with
PACE, FAME, DiSC, ECIT, ECDS, MODS, etc
.)
O Academics & Culture @ Emory
O...
Upcoming
O Interactive E-learning modules
O New PACE assignments
O QEP and beyond!
New website! Aug 24
Services report out july 2013
Services report out july 2013
Services report out july 2013
Services report out july 2013
Services report out july 2013
Services report out july 2013
Services report out july 2013
Services report out july 2013
Services report out july 2013
Services report out july 2013
Services report out july 2013
Services report out july 2013
Services report out july 2013
Services report out july 2013
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Services report out july 2013

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Services report out july 2013

  1. 1. Services Division 2013 Annual Report Out Tuesday, July 23rd 10:30am - noon
  2. 2. Outline of Meeting 1. Chuck’s introduction • Outreach and Education effort • LSD and Reference services • Storage Library • Creation of the new Emory Center for Digital Scholarship 2. Services Dashboard - Chris and Kristan 3. Humanities Team – Kim 4. Social Sciences Team – Chris 5. Sciences Team – Kristan 6. Area Studies Team – Chuck 7. Access Services – Amy • LibChat • LibAnswers 8. Ares Project – Fran 9. ILL – Deep dive – Margaret 10. Collections – Chris • PDA • Collection Use Metric 11. EDC – Rob 12. Outreach and Education - Erin Presentations
  3. 3. Services Div. 2012-2013 Dashboard SERVICES USE NOTES Circulation (print) Circulation of New Monographs N/A New library metric for scorecard Serials in E-Format Expenditure + Numbers of Titles Database Collection In Terms of Expenditure & Use E-Journal SFX Use Consultations Electronic Data Center Interlibrary Loan Review in process Instruction Library Service Desk Reserves Dashboard Key: Service on target Service needs further investigation Service problem Use is increasing Use is stable Use is decreasing
  4. 4. Humanities Team O Erica Bruchko, African American Studies and United States History O Joyce Clinkscales, Music O Kim Collins, Art History & Classical Studies O James Steffen, Film and Media Studies, Theater, Dance, Interdisciplinary Studies/Graduate Institute of Liberal Arts and LGBT Studies O Sandra Still, English and American Literature O Alain St. Pierre, European History and Philosophy O Matt Roberts, French, Italian, and Comparative Lit.
  5. 5. New E-resourses to support QEPImage © Adam Matthew 2013 18 new Adam Matthew Databases
  6. 6. Continue to Support Digital Scholarship Views of Rome Tracking Samothrace Digital Atlanta: Mapping the Battle Lynchings in Georgia (1875-1930)
  7. 7. Streaming video advances O Silent Films, O Paley Center for Media iCollection O Swank
  8. 8. Shout out to Erica and James O Helping MARBL New Book due Oct.
  9. 9. Social Sciences Update—2012/2013 Chris Palazzolo
  10. 10. Research Consultations
  11. 11. Electronic DATA CENTER & SOCIAL SCIENCES Political Science Economics Sociology Alumni Public Health Business School Data Consulations by Top Departments, 2012-13
  12. 12. Highlights/Achievements O Two peer reviewed articles on data curation O Immersion participant (Teaching Track) O Undergraduate Research Award Winners O Psychology Chair of EBSS Subcommittee (ACRL/ALA) O Citation Analyses completed for Psychology and Economics O Strengthening of FIOCRUZ relationship, research data management group
  13. 13. Other notable updates O Research guides for Development Studies and Psychology 200 continue to receive substantial use O Women’s Studies transition to Jennifer Elder, due to departmental changes in focus O Educational Studies still needs support O Information for Social Scientists—50th issue electronically published in April, over 500 hits (MOOCs, ebooks, research guides of interest, citation analysis, data management initiatives)
  14. 14. Economics O Graduate program still under review O Citation Analysis completed using multiple tools (Scopus, Web of Science, Google Scholar) O E-Only for HB and HC in Approval Plan (accounts for about 25% of total titles on Approval) O High number of STLs in DDA pool for HB- HF (including Business)
  15. 15. Science Team Successes O YBP Approval Plans – Health & Woodruff O Chemistry Library Renovations O Partnering on Research Data Management O Training & Mentoring Science Librarian/CLIR Fellow O New Libguide: Citation Analysis
  16. 16. Area Studies Team Report for 2013
  17. 17. New faculty / new programs / changes African Studies 1. ranked 6th in USNW 2. 2 new positions in English 3. 1 new position in African Art History 4. 1 position will be permanent between IAS, Anthropology, and the MDP 5. Mellon appointment to English in 2014 CJK Chinese Studies: 2 new faculty in East Asian studies: 1. Anthropology 2. Chinese Classics 3. East Asia Cinema (2014) Korean Studies: 2 new faculty; 2 instructors for language Japanese Studies: no new positions Contemporary Chinese Studies: an area of emphasis - Dean’s committee report with recommendations
  18. 18. New faculty / new programs / changes, cont. Russian One of the reduced programs 1. new head of REEES to be appointed 2. new head of REALC to be appointed 3. Looking a new ways to continue the teaching of Russian Middle Eastern Studies First cohort for the new Ph.D. program in Islamic Studies will be here this fall Spanish and Portuguese 1. Karen Stolley is the new Chair 2. Position vacancy for Portuguese Studies – status not known LAS Robert Goddard was appointed the new Director Jewish Studies New instructor for Yiddish South Asia Search pending for a new position
  19. 19. Notable Acquisitions REEES Epstein donation Donation of a significant portion of his library on Russian language, philosophy, history, and culture MESAS Buehler Sufi collection Continue to catalog materials from on the best collections on Sufi Tibetan Studies TBRSC Collection Addition of two collections of core titles (all e-books) Jewish Studies films Acquisition of contemporary Israeli feature films Japanese Studies films Acquired the top 10 best Japanese films Chinese Studies films Acquired contemporary films South Asia E-resources Oxford Scholarship online
  20. 20. Notable Acquisitions, cont. Chinese Studies E-resources 1. Sikuquahsu on-line 2. North Korean news database 3. China Academic Journals Series G Series J 4. Oxford database for Chinese Studies African Studies E-resources 1. House of Commons Parliamentary Papers database for 18th & 19th c 2. Confidential Prints: Africa, 1834- 1966 3. Global Commodities: Trade, Exploration and Cultural Exchange Latin American Studies E-resources 1. Archivo histórico del Arzobispado de México 2. Confidential Print: Latin America, 1833-1969 (Adam Matthews)
  21. 21. Collection Development Collaborations Latin American Studies 1. UGA- Central American Collaboration Completed 2nd year of collaboration with U GA Latin American Librarian to deepen Central American collecting in Georgia - Results 94% of the 121 titles collected are unique 1. UGA – French Speaking Caribbean Collaboration Both Emory and UGA have implemented small approval plan for the region 1. LAARP Distributed Resources Program – Emory is a member of the program in our selection of books on the humanities and social sciences from Brazil.
  22. 22. Cataloging Titles Volumes East Asian: Chinese, Japanese and Korean 2,641 3,412 MESAS 1,391 1,765 South Asian 470 254 REEES and Jewish Studies 567 655
  23. 23. Access Services Annual Report July 23, 2013
  24. 24. Access Services O BLART O Head: Fran Pici, Colin Bragg, Oliver Smith, Alfredo Villar O Stacks and Storage O Head: Melanie Bunn, Jerrold Brantley, Patrick Buckley, Neil D’Cruze, Lisa Hamlett, Kevin Miller, Bran Peacock, O LSD O Head: Melanie Bunn (Interim- TBA), Lloyd Busch, Tara McCurley, Rich McNeal, Jessica Perlove, Erich Wendt O Interlibrary Loan O Head: Margaret Ellingson, Kathy Britt, Marie Hansen, Kitty Quitmeyer, Sarah Ward, TBA
  25. 25. Access Services: Year in Review O BLART O Ares implementation project O MM desk and staff area renovation planning O Chemistry Library closing until 2015 O Chemistry Library services at Math/Sci O Gift collection project O ILL O Rapid ILL implementation O ILLiad v 8.3 and 8.4 implementation O ILLiad/Shibboleth implementation O ILL borrowing ―deep dive‖ O Anne Nicolson retired
  26. 26. Access Services: Year in Review O Stacks and Storage O Post Life Sciences tower backshift complete/remeasuring O Stack tower closed for repairs, Dec-Jan O Integration of Storage in Services/Stacks Team O New microfilm machines (Minolta SL1000) O Storage selection policy approved O Universal storage delivery/book delivery pilot O Gifts workflow management O Library Service Desk O Reference Advisory Group established O LSD Head – new position search in progress O SFS project completed O LibAnswers implementation O Reference staffing pool O EPASS tutoring center installation
  27. 27. LibAnswers We have LibAnswers! Features O Chat client O Multi-sign on access O Searchable FAQ database O Email question database O Widgets
  28. 28. Access Services: Looking Ahead O BLART O Ares, Ares, Ares O MM desk and public area renovation O Equipment refresh/Classroom technologies O ILL O ILLiad 8.4 feature integration O Borrowing Specialist hire O Assess RapidILL and HMA delivery
  29. 29. Access Services: Looking Ahead • Stacks and Storage • Assess book delivery • New storage ranges • Theology and HMA moves • Integration of Stacks and Storage teams • LSD • New TL • LibAnswers • Student Services/Services Learning Commons space planning
  30. 30. ILL :: O Articles (& Chapters) only O Supplied from print & e-resources (Open Access or Licenses allow ILL) O ARL (67) and ASERL (31) Pods O No fees between libraries O <24-hr electronic delivery (PDF) O System Avgs: 71% Fill Rate & 14-hr Delivery
  31. 31. Borrowing :: O August 2012 – date O 1198 Borrowing Requests total  RapidILL O 1076 Filled via Rapid libraries = 90% O Delivery Time: 15.8 hrs O 122 Canceled – Available at Emory, Bad Cite or Duplicate Request O Wrinkles: OpenURLILLiad linking – User Education & field mapping tweaks
  32. 32. Lending :: O October 2012 – date O Articles only, not Chapters O 6910 Lending Requests O 6222 Filled (mostly E) = 90% O Delivery Time: 10.2 hours O 688 Canceled – holdings/availability issues O 6 to 1 Lending/Borrowing ratio
  33. 33. ILL :: Delivery Pilot O March 2013 – date O Deliver books requested from Woodruff Stacks by HMA curators O 164 requests total O 4 curators, 2 = 93% of requests O 99% filled from our collection or ILL O Wrinkles: serials, checked-out, missing, articles/chapters, Oxford
  34. 34. ILL Borrowing :: Available at Emory 0 500 1000 1500 2000 2500 2010-11 2011-12 2012-13 1851 1122 796 437 578 430 0 459 390 ItemsAvailable Academic Year/Aug 15-May 15 Pull/Hold Electroni c
  35. 35. ILL Borrowing :: Purchase-on- Demand (POD) 0 50 100 150 200 250 2010-11 2011-12 2012-13 90 69 83 15 86 44 50 64 24 ItemsPurchased Academic Year/Aug 15-May 15 ILL Articles ILL Books
  36. 36. ILL Borrowing :: Top 10 Depts 2007-13 0 500 1000 1500 2000 2500 3000 3500 4000 RequestsSubmitted 2007 2009 2011 2013
  37. 37. Collection Management— Update 2012/2013 O Fiscal year ends August 31, 2013 O Tight year for numerous reasons O Budget numbers not known until late August/early September allocations to follow
  38. 38. Major Initiatives O DDA pilot, spend below projection (only $10K), pilot continues through Fall O HEGIS code changes to better reflect spend on ejournals vs print serials O Lost and Missing Book Policy and Process Review (w/Access Services) O New Storage Policy to expedite transfers, approved and (officially) implemented July 1, 2003
  39. 39. Other Initiatives O Approval Plan revisions for Woodruff and HSCL O Selection of 2,800 LF material to temporarily move from Clifton to HMA O Life Sciences collections collaboration
  40. 40. 2010 Approval Plan Purchases, Ns (31.6% loaned)
  41. 41. O Project Muse, 2013 Installment UPCC (2,800 projected titles) O LN/PQ Bills and Resolutions O Vogue and Entertainment News Archives O Harvard/De Gruyter ebook package, 2012-3 O Adam Matthews—over 10 collections, multi- year purchase O Financial Times O Oxford Bibliographies and Handbooks (ongoing) Notable Purchases
  42. 42. Electronic Data Center Services Division Annual Report, 07/23/2013 Jennifer Doty, Rob O’Reilly, Michael Page
  43. 43. Mission Statement O The Electronic Data Center supports the use of geospatial and quantitative data for both faculty and students and in both research and teaching. It furthers the academic mission of scholarly inquiry by assisting users with locating relevant data and with assembling those data into usable forms, thus allowing users to test and evaluation arguments and hypotheses and to move from the realm of the abstract and theoretical to the realm of the empirical. Reflecting the non-disciplinary nature of data, the Center assists researchers from departments and schools throughout the university.
  44. 44. Our Talisman
  45. 45. Highlights - GIS O ATL Maps Projects: City Directories 1928-Vintage Maps Geocoder O Field Work: St. Catherine’s Island Samothrace O Consultations
  46. 46. Highlights – Data Management O Hire of Jennifer Doty O Fall 2012 Survey O Presentations: RDAP and IASSIST O Curation Projects: ICPSR DataVerse Network O GA Tech Collaboration
  47. 47. “The future, Mr. Gittes! The future!!” O Emory Center for Digital Scholarship (ECDS) O Intent is to maintain existing services and support and develop new services to supplement what we already do O Planning for the move up to Level 3 is underway
  48. 48. O & E E I E I O
  49. 49. Some rather big new things
  50. 50. Chris Pixelated Pollette
  51. 51. A Marketing Plan
  52. 52. Orientation 2012 O Orientation – Pizza party/tours O Pizza party all on one floor! Much better! Alas, no gluten free pizza. O Orientation Leaders (i.e. other students) took their groups on tours of the library during orientation. We provided tour notes to make sure they highlighted the important (to us) things. O Chaotic but good chaos.
  53. 53. Orientation, part deux O Orientation Game for new students
  54. 54. Game O 10 tasks (photos) O Only 10 entries. O Potential reasons: • time o’ year (in the first 2-3 weeks of semester when they are overwhelmed) • prize?
  55. 55. PACE 2012 Pre-Major Advising Connections at Emory For the first time, the library was actually part of the PACE curriculum. Week 6 was a library exercise. We gave them a choice of 2 out of 3 activities.
  56. 56. PACE feedback
  57. 57. Marketing Events/workshops Today’s events chalkboard
  58. 58. New or newish workshops O ETD submissions O Copyright and your dissertation O Dissertation bootcamp
  59. 59. Study Breaks Bring us your tired, your hungry, your huddled masses outside the Jones Room door
  60. 60. An actual quote by an actual student "Take a picture of me with the dog –-- I need to send this photo to my mom so she can feel good about paying full tuition at Emory."
  61. 61. Ice cream April 30 12 gallons 30 minutes = 0
  62. 62. New Partnership O ACE! (not to be confused with PACE, FAME, DiSC, ECIT, ECDS, MODS, etc .) O Academics & Culture @ Emory O Incoming First Year undergraduates can take part in the ACE Program for International Students. O 4-week program O prepare them for a successful adjustment to the academic, social and cultural life at Emory and in Atlanta before the fall semester begins.
  63. 63. Upcoming O Interactive E-learning modules O New PACE assignments O QEP and beyond!
  64. 64. New website! Aug 24

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