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AP_Flu_Planning_ 6_14_11

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Key topics will include:

- A quick recap of the 2010/11 flu season
- Planning for the 2011/12 flu season
- The importance of internal communications
- Gaining leadership buy-in
- The use of awards and incentives
- Account management and program planning
- Selecting a corporate flu vaccination vendor

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AP_Flu_Planning_ 6_14_11

  1. 1. Planning a SuccessfulFlu Vaccination Program June 14th, 2011 Audio Information: Dial 866-506-1209 Access Code: 2651024 # www.affiliatedphysicians.net
  2. 2. Housekeeping Items  Phones are Muted  Ask Questions Online  Questions will be Answered at the Conclusion of the Webinar  Slides will be Distributed by June 16thwww.affiliatedphysicians.net
  3. 3. AGENDA  About Affiliated Physicians  Quick Recap of the 2010/11 Flu Season  Planning for the 2011/12 Season  Q&Awww.affiliatedphysicians.net
  4. 4. About Affiliated Physicians  Corporate Healthcare Provider  Founded in 1982  Serving Fortune 500 Companies & Governmental Agencies  Corporate HQ: NYC  Provide On-Site Services Nationally  National Physician Network (900+)  Accommodating & Flexible Providerwww.affiliatedphysicians.net
  5. 5. Our Services  On-Site Seasonal Flu Vaccinations  On-Site Health Screenings  Cholesterol; Blood Pressure; BMI; Glucose; PFT; Bone Density; More…  Executive Physical Examinations  Pre-Employment Examinations  Drug Screenings  Travel Immunizations  Pandemic Flu Antiviral Programswww.affiliatedphysicians.net
  6. 6. Recap of 2010/11 Flu Season  Slightly More Severe than a Typical Year  Less Severe than the Pandemic Flu Year (2009/10), but More Severe than the Year Prior (2008/2009)  Flu Season Peaked in February 2011  2010/11 Flu Viruses:  Influenza A H3N2  High Levels of H1N1  Influenza Bwww.affiliatedphysicians.net
  7. 7. Recap of 2010/11 Flu Season  2010/11 Vaccine Efficacy  2,494 Flu Viruses Submitted to the CDC for Antigenic Characterization  99.8% of H1N1 matched Flu Vaccine  96.8% of H3N2 matched Flu Vaccine  94% of Influenza B matched Flu Vaccine  Antiviral Use (Tamiflu):  99.1% of the H1N1 Strain Were Susceptible  99.8% of the H3N2 Strain Were Susceptible  100% of the Influenza B Were Susceptiblewww.affiliatedphysicians.net
  8. 8. What to Expect For the 2011/12 Seasonal Flu Season  Vaccine Components (Same as 2010)  Type A: H3N2  Type A: H1N1  Influenza Type B  Still Need to Get a Flu Shot?  Yes – Immunity Does Not Last  Slight Variationswww.affiliatedphysicians.net
  9. 9. What to Expect For the 2011/12 Seasonal Flu Season  Vaccine Supply  1 vs. 2 Vaccines (2009)  Manufacturers can Forecast Demand  Delivery: Aug 2011www.affiliatedphysicians.net
  10. 10. Planning for the 2011/12 Season  Gaining Leadership Buy-In  Selecting a Corporate Flu Vaccination Vendor  Achieving High Participation Rateswww.affiliatedphysicians.net
  11. 11. Gaining Leadership Buy-In  Talk Numbers  Up to 44% reduction in physician visits for upper respiratory illnesses in healthy working adults  34% reduction in days of illness  Up to 45% reduction in lost work days  Up to 28% decrease in antibiotic use for flu-associated illnesses  Stress Increased Productivity Bottom Line: There is an ROI to Administer Flu Shotswww.affiliatedphysicians.net
  12. 12. Selecting a Seasonal Flu Shot Vendor  Your Goals:  Easy to Administrate  Easily Accessible to All Employees  Achieve a High Participation Rate  Function Smoothly & Efficientlywww.affiliatedphysicians.net
  13. 13. Partnering with a Vendor – A Checklist  National Capabilities  Vaccine Supply  Web-Based Registration Site  Qualified & Trained Staff  Single Point of Contact  Reporting  Provides Communication & Education  On-Site Program Management  Strong Account Management  Flexibilitywww.affiliatedphysicians.net
  14. 14. Vendor Checklist – National Capabilities  Benefits of a Centralized Program  Much Less Work for Local Site Coordinators  Consistent Communication and Education  Invoicing Options  Local or Global Budget  Company-Wide Reporting  Broken Out by Location  Vouchers  Smaller Locations; Work-At-Home Employees  Employees that Missed the Programwww.affiliatedphysicians.net
  15. 15. Vendor Checklist – Vaccine Supply  Vaccine Shortages: 2004, 2009  Many Vendors Experienced Shortages  Cancelled/Rescheduled Programs  Relationships with Multiple Manufacturers and Distributorswww.affiliatedphysicians.net
  16. 16. Vendor Checklist – Account Management  Dedicated Account Manager  Single Point of Contact  Knows All Aspects of Your Program  Communicates Directly with Site Coordinators  Site-Specific Planning  Space Requirements, Security, Etc.  Creation of Customized Communication & Education  Online Registration Site Setup & Monitoringwww.affiliatedphysicians.net
  17. 17. Vendor Checklist – Web-Based Registration  Allow Employees to Schedule Online  Ensures Efficient Program Operations  Reduces Wait Times  Eliminates Scheduling by Local Site Coordinators  Ability to Monitor Participation Rates & Respond Accordingly (Staffing Levels, Communications)  Who Monitors the Site?  Reporting  Customizable  Dependable and Reliable (IT Security; Uptime)www.affiliatedphysicians.net
  18. 18. Vendor Checklist – Qualified, Trained & Professional Staff  Critical to Program Success  Regulatory  Licensed in the State  Malpractice  Medical Director’s Standing Orders  Training Levels  Client-Specific Training  Courteous, Friendly  EE & Site Coordinator Satisfaction Surveys  Experience in a Corporate Settingwww.affiliatedphysicians.net
  19. 19. Vendor Checklist – On-Site Program Management  Programs where High Numbers of Participants are Expected  Who Manages the Program?  Single Point of Contact  Setup and Cleanup  Patient Flow  Troubleshootingwww.affiliatedphysicians.net
  20. 20. Selecting a Vendor – Communication & Education  Customizable Communications Posters E-mail Templates Customizable Handouts and Desk- Drops Intranet Pageswww.affiliatedphysicians.net
  21. 21. Vendor Checklist – Reporting  Scheduling and Participation Reports  Total Number of Registered Employees  Total Number of Kept Appointments  Total Number of No-Shows  Total Number of Walk-ins  Total Participants  Participant Name  Participant Identification / Employee ID  Employee vs. Dependents  Program Date  Program Locationwww.affiliatedphysicians.net
  22. 22. Vendor Checklist – Flexibility No Two Companies are the Same No Two Programs are the Same  Accommodate Multiple Shifts  Employees and Families  Accepting Payment On-Site  Breaking Out Invoices by Location, Date, etc.  Data Coordination (HRA, Insurance, etc.)  Ability to Provide Other Wellness Services & Combine Programswww.affiliatedphysicians.net
  23. 23. Achieving Greater Participation Rates  Participation Rates  Employer Sponsored Program: 25%-50%  Corporate setting, call center, manufacturing facility etc...  Cost Share Program: 8%-20%  Employee Pay Program: 5%-10%www.affiliatedphysicians.net
  24. 24. Achieving Greater Participation Rates  Employer-Paid vs. Cost-Share  Smooth & Efficient Program Operations  Communications & Education  Quantity  Quality  Communicatorwww.affiliatedphysicians.net
  25. 25. Affiliated Physicians’ Seasonal Flu Program  National Provider  Free, Robust & Customizable Web-Based Registration Site  Qualified, Trained & Professional Staff  Single Point of Contact  Robust Reporting  Free Communication & Education  On-Site Program Management  Strong Account Management  Flexible & Accommodating  Experts on Influenza  Corporate Healthcare Expertswww.affiliatedphysicians.net
  26. 26. Q&A For more information, please contact Affiliated Physicians at (877) 292-5546, ext 115 or info@affiliatedphysicians.net Presenter: Ari Cukier, SVP Onsite Wellness Affiliated Physicians (212) 935-8725 acukier@affiliatedphysicians.netwww.affiliatedphysicians.net

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