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Mark Normoyle at Clubs+ Chefs Management Summit 2012

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Presentation by Mark Normoyle, Executive Chef at RACV City Club in Melbourne, to the Clubs+ Chefs Tw-Day Management Summit in Sydney, June 2012

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Mark Normoyle at Clubs+ Chefs Management Summit 2012

  1. 1.  140 accommodation rooms and suites 120 seat Fine Dining restaurant 250 seat Bistro 50 seat Coffee Lounge 70 seat Gallery Lounge 110 seat Club Conservatory carvery buffet Members’ Carbine Bar Tapas Wine Bar Le Petit Gateau Pastry shop Conference and Events catering from 10 to 400 people
  2. 2. Membership InformationTotal Members 30,832Town 17,627 - 57%Country 5,879 - 20%Interstate 2,253 - 7%Life 1,209 - 4%Corporate 1,937 - 6%Staff 1,927 - 6%Average age 59Male/Female 61% - 39%Average membership 13.5 yearsMembership retention 2005 - 11 91- 94%Membership acquisition 2005 - 11 3,300 – 2,300 pa

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