Don't be scared. Be prepared!


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Don't be scared. Be prepared!

  1. 1. 0        E Book created and edited by Marty McDonald and Rich DeMatteo  A BAD RHINO PRODUCTION     
  2. 2. 1     Dont Be Scared.  Be Prepared:  Interview  Tips and   Stories From Top Career Experts  An e­Book by Marty McDonald  Produced by Bad Rhino, Inc.     PERMISSION The author grants full permission to distribute and share this eBook freely, in your website, blog, forum, RSS feed, print publication, or via social networks like Twitter, Facebook, and Linkedin.  To do so, please share this URL for free download to your readers:   The author also grants full permission to republish excerpts provided it remains in the proper context and is accompanied by an attribution link back to or as the originating source.     DISCLAIMER The information contained in this eBook was compiled through a series of interviews with the top minds in recruiting and career coaching.  Interviews were conducted by Marty McDonald, and later transcribed to gain the most useful and helpful information for the eBook.  This eBook is opinion based rather than fact based.  Opinions are of Marty McDonald and the contributors, not of the company or organization that employs them.       E Book created and edited by Marty McDonald and Rich DeMatteo  A BAD RHINO PRODUCTION     
  3. 3. 2   Table of Contents   Introduction 3 Michael Long 4 Jessica Miller-Merrell 5 Kirk Baumann 6 Jenny Foss 7 Steve Levy 8 Katie-Madonna Hindes 9 Rich DeMatteo 10 Amy Adler 11 Craig Fisher 12 Jennifer McClure 13 Mark Babbitt 14 Jon Kujala 15 Christine McKenzie 16 Karla Porter 17 Jeremy Fanning 18 Tracy Brisson 19 Marty McDonald 20 Suggested Career Resources 21 About Marty McDonald 22 Twitter Contribution List 23 About Bad Rhino, Inc. 24        E Book created and edited by Marty McDonald and Rich DeMatteo  A BAD RHINO PRODUCTION     
  4. 4. 3   Introduction   I get lots of ideas…in fact I get them all the time.  Many I have ran with and many sit waiting in my notebook for the right time to pop out. I had this idea of helping my coaching clients with a book of funnyinterview stories (after 14 years in recruiting, I have plenty).  When I wrote them all out it wasn’t quite right, so I shelved the idea for a year. Last summer I was working with Rich DeMatteo and we talked aboutthe idea. He thought it was a good idea and wanted to help me bring the idea out of the notebook for theworld to see.When I dug out my notes and started thinking more about the book, I came up with an interesting twist tomy initial idea. I decided to invite some of the great minds in recruiting and career coaching to share theirideas, experiences, and stories. I sent Rich out to pull together a great team of contributors and he did justthat!  I’m so excited about the folks we have in this ebook!   Our contributors aren’t just on Social Media pretending to be experts, they’ve conducted hundreds, if not thousands of interviews, coached just as many job seekers, and are successful doing it.The purpose of this book is to help the job seeker get better and feel more comfortable at interviewing orinspire someone to strike out on his or her own entrepreneurial adventure.The contributors of this book are more than willing to help. Make sure you read their blogs and books,listen to their advice, and connect with them.Thank you to all the contributors, I greatly appreciate your time and expertise.I want to thank all of my business partners and also Cornz (Rich DeMatteo) for helping me bring this ideato life.Most of all, I want to thank my coaching clients that I’ve worked with for the past 5 years.  I’m excited for the future and I look forward to your continued success.Thanks for reading,Marty     E Book created and edited by Marty McDonald and Rich DeMatteo  A BAD RHINO PRODUCTION     
  5. 5. 4   Michael Long What is your recruiting or career coaching background? I started in 2004 as an agency-side recruiter and loved it. The funny thing is, when starting out, my futuremanager originally thought I was too quiet to be a recruiter. Within 2 ½ years, I was running a $5Mstaffing office. Currently working with Rackspace Hosting, as the Head of Culture Branding.  How many estimated interviews have you done? I’ve conducted at least 5,000 interviews. What are some common mistakes that interviewees make? Allowing background noises, like crying babies or barking dogs during your phone interview. Distractingnoises could bother the recruiter and detract from your interview. Your phone interview is the best chanceat getting your foot in the door, so take it seriously.The biggest mistake during face-to-face interviews is lack of eye contact. Not looking someone in the eyesshows a lack in confidence and, worse, a potential lack of trustworthiness. What has been the most memorable interview mishap? My candidate was a no show for an interview, then called to reschedule. Later on, I found out whathappened to her. On the way to the interview, she and a friend stopped at Dairy Queen where they werecarjacked at gunpoint. They were then forced out of the car and into the trunk, where they were drivenaround Phoenix for 24 hours!  I said, “No Way” because it sounded too crazy, but she even had the policereport. She ended up getting the job!  What’s your biggest interview tip for job seekers? You might get stressed because you feel like you absolutely NEED the job. Realize that not every placewill be right for you, so getting any old job can be more hurtful to your career. Find a place where bothyour skills and personality fit. If you take a job just for the money, you will be unhappy sooner than youcan imagine. Consider the people, the environment and the work you’ll be doing before making your selection.Michael Long serves as the Head of Culture Branding for Rackspace Hosting. In 2008, he took an interest in the use of social media asit applies to the real m and launched his first blog, The Red Recruiter. Michael is married and working towards a degree in F atherhoodwith the recent arrival of his daughter Sophie. Follow Michael on Twitter .     E Book created and edited by Marty McDonald and Rich DeMatteo  A BAD RHINO PRODUCTION     
  6. 6. 5   Jessica Miller-Merrell  What is your recruiting or career coaching background?   I have been in Human Resources and the Recruiting industry as a corporate recruiter for 11 years. Icurrently work on my own as an HR strategist for companies, helping them reach out to jobseekers.   How many estimated interviews have you done? During mass hiring times, there were days when I was doing 20 interviews a day.  I’ve probably conducted 25,000 - 30,000 interviews. What are some common mistakes that interviewees make? Candidates sometimes don’t sound eager, friendly, or confident when I’ve called them.  They can also just be totally unprepared for my call. Need to always be prepared and pay attention to small details. Forexample, call me Jessica, not Jennifer. What has been the most memorable interview mishap? The first one I can think of is when I conducted a phone interview and the person was taking a bath. Iheard bubbles and water swishing. This was for a District Manager position. The other one was when awoman brought her baby and breast fed during the interview. Not good!    What’s your biggest interview tip for job seekers? Already have interview questions prepared, and what I mean is have some scenarios in your head that youthink they might ask you at the interview. Think of six or seven different scenarios, then record yourselfand practice so that you have several possible answers down already.Jessica Miller-Merrell, SPHR is an author, HR consultant, new media strategist, and author who writes at Blogging4Jobs. Her company,Xceptional HR offers social media strategies, hum an resources, and recruiting consulting with an eye on digital media. Jessica is the hostof Job Search Secrets, an internet television show for job seekers on Sundays at 9 PM E ST. She is co-presenting a 4 hour “Social MediaBootcamp for HR” pre-conference session at the 2011 S HRM National Conference.       E Book created and edited by Marty McDonald and Rich DeMatteo  A BAD RHINO PRODUCTION     
  7. 7. 6   Kirk BaumannWhat is your recruiting or career coaching background?  Currently work at SIFE as the Director of Career Connections, which includes serving as a RecruitmentConsultant. I work with companies to help them plan recruiting activities around our students. Prior toSIFE, I have been in corporate recruiting positions.  How many estimated interviews have you done? 100’s of job interviews and 1000’s of conversations around careers and job searches. What are some common mistakes that interviewees make? Simply being unprepared and doing little to no research on the company. Sounds simple but it is far toocommon these days. What has been the most memorable interview mishap? About 7 years ago, an individual showed up with his mother. Yep, his mom! Interview started and hismom followed him into the interview room!  When we said, “no, we just want to interview your son and we  don’t  allow  anyone  else”,  she  said,  “I  am  here  to  help  him  answer  the  benefit  questions”.    The  kid didn’t flinch when his mom came in and he acted like it was normal. It was more shocking than funny andit threw everyone off during the interview! And NO, he wasn’t hired.    What’s your biggest interview tip for job seekers? Clean up your social media profiles and take off anything that can put you in a questionable light in theemployer’s eyes. Also remember to Google yourself and see what comes up. The best thing to do is to create your network and connect with people at the company. Be sure that you are networking before andafter the interview to build good relationships. Social media can be a valuable tool to build this network.Remember, the interview starts when you walk in the door, be friendly and courteous, say hi to people inthe office, and be professional at all times. Finally TAKE NOTES during the interview!!! It shows thatyou are not only detailed oriented but prepared. Kirk Baumann is a passionate recruiting advocate preparing the next generation of talent. His blog, Campus to Career, is dedicated tojobseekers of all kinds, covering a variety of topics from the job search to personal branding to social media. As Director of CareerConnections for SI F E U SA, he consults for Fortune 500 companies, helping them recruit top talent as well as working directly withstudents, alumni, and young professionals on career development. Follow hi m on Twitter - @kbaumann     E Book created and edited by Marty McDonald and Rich DeMatteo  A BAD RHINO PRODUCTION     
  8. 8. 7   Jenny Foss What is your recruiting or career coaching background?  Most people find me today on, a combination of job search support. I also run a resume andcover letter writing service there as well. My recruiting clients can find me at, asmall recruiting group called Ladder Recruiting Group.  How many estimated interviews have you done? I’ve been recruiting for 8 years, so I’ve probably interviewed close to 1,000 people. What are some common mistakes that interviewees make? The most glaring mistake candidates make on the phone screen is when they ask about salary, vacation,benefits, or anything of the sort before I even have 10 words out of my mouth.Appearance is huge for in person interviews. Wear a fresh pressed shirt, wear clean shoes, and justgenerally put some effort into how you look. What has been the most memorable interview mishap? I had an engineer interview in the final stage, a peer interview with people he would be working with if hegot the job. Things got a little silly and the interview was pretty casual. My candidate ended up making ajoke about Rogaine to one of the bald engineers at the interview, and then when they asked him about howhe would handle the challenge, he said, “Well you can just strap a saddle on my ass and ride me!”  He thought that since they were all friendly with each other that he could join in the fun and loosen up a bit. Itdidn’t work out for him in the end.   What’s your biggest interview tip for job seekers? Practice always helps with nerves. Have someone sit down and act as the interviewer. Go through certainquestions and scenarios that you think will come up. Do your homework on the company, opportunity,industry the company is in, and the people interviewing you.  It’s also important to have a job search strategy. Know exactly how you are going to go about your job search. Jenny Foss operates an independent recruiting firm, Ladder Recruiting Group, and is creator of the blog Your jobsearch B F F and tough love expert on finding career passion, Jenny just launched her first ebook, To Whom It May Concern: Or, How toStop Sucking at Your Job Search, which is designed to help job seekers craft and execute a winning plan. You may also find Jenny onTwitter @JobJenny.     E Book created and edited by Marty McDonald and Rich DeMatteo  A BAD RHINO PRODUCTION     
  9. 9. 8   Steve Levy What is your recruiting or career coaching background?  I’ve been recruiting for 25 years, currently involved with Global Recruiting at Veeco Instruments based outof Plainview, NY.  How many estimated interviews have you done? I’ve conducted close to 20,000 interviews. What are some common mistakes that interviewees make? For a phone interview, candidates need to go to a quiet place, and use a phone that won’t cut out on them.Most people use their cell phone, and there is no guarantee that the phone will keep a signal.For in-person interviews, there are on-going discussions about if a candidate should wear a suit to aninterview. I believe that someone should dress to the interview how they would dress if they wereemployed at that company. I’ve gone to a career fair at Columbia University in shorts and t-shirt becausethat was the company couture. What has been the most memorable interview mishap? When I was at Pitney Bowes, I was doing internship/co-cop recruiting at Cornell. I was interviewing astudent when all of a sudden I stopped talking. I leaned forward and looked to his side and he had no ideawhat I was doing.  Then I said, “You paid how much for that suit?”  What he had done was he forgot to take off the tag on his new suit. It was widely known that students would buy interview suits and returnthem after the interview. The utter look of fear on his face when I asked him that question was priceless.  What’s your biggest interview tip for job seekers? My pet peeve is when a person only reads the company website. Candidates can go to places like Yahoo!Finance and read up on what the top Financial Analysts are saying about that company.  You’ll be able tosee the good, the bad, and the ugly about the company. This will help you decide if you want to work forthem, as well as the type of questions you can ask on the interview.  Steve is a corporate talent acquisition leader, recruiting blogger, and social media strategist who is known for his outside the boxapproaches to recruiting and career counseling. He has been an engineer, management scientist, patent engineer, and lifeguard beforecrossing over to the dark side into HR.     E Book created and edited by Marty McDonald and Rich DeMatteo  A BAD RHINO PRODUCTION     
  10. 10. 9   Kate-Madonna Hindes What is your recruiting or career coaching background?  I am Director of Recruiting and Marketing at Brigham Group Staffing. On the side, I own Girl MeetsGeek Media, a blog about tech and humanism in the electronics world.  How many estimated interviews have you done? I’ve conducted at least 400 in person interviews and 600 phone interviews. What are some common mistakes that interviewees make? When people say “hmm”, or “umm”, and are generally just not prepared.  I hate sitting through a bunch of “umms”.  It just drives me crazy and I don’t feel inspired by the candidate.  Candidates should have cardsor a sheet of paper in front of them to make sure they are prepared and have key accomplishments writtenout. I also hate when people reek of smoke or body odor. It can be worse when they try to disguisethemselves with cologne or perfume. What has been the most memorable interview mishap? I had volunteered to help out on a Saturday with some mock interviews for unemployed job seekers. I wasperforming a mock interview when a guy pulled out a flask and said, “I know this is pretend, so I just wantto get my best face on”.  My mouth drops, and he then says, “Oh, it’s just Orange Juice”.  But I could smell it on his breath and you could tell it wasn’t orange juice.  I wish that was the worst part, but it’s not.  At the end, he wanted to know if anyone could find out that he committed a crime last year. He wanted to keep itunder wraps and wanted to know how guilty he looked. It was then that we escorted him out.     What’s your biggest interview tip for job seekers? The first thing I tell people is to be the CEO of their own job search and treat it like a presentation. I don’t mean have a PowerPoint ready, but bring five folders to each interview, even if you’re interviewing withone person. Put resumes on one side, and then print out your Linkedin profile on the right side withrecommendations. When going into the room, shake their hand and pop the folder in front of theinterviewer.  If they stumble, they’ll have their own folder to help them out.   Kate-Madonna Hindes, is an industry leader and national author and speaker on emotional integrity and authenticity in today’s onlinemedia. Her columns are regularly published in the Minneapolis Star Tribune, Women of HR, Girl meetsGeek, Brazen Careerist andJobDig. She’s also the Director of Recruiting and Marketing for Brigham Group. With 15+ years of combined, published, experiencefor news media, state government and Fortune 500 businesses, she regularly covers national Social Media Technology events from anHR / Recruiting perspective, including C E S 2011.     E Book created and edited by Marty McDonald and Rich DeMatteo  A BAD RHINO PRODUCTION     
  11. 11. 10   Rich DeMatteo What is your recruiting or career coaching background?  I’ve worked in both agency and corporate recruiting for about 5 years.  On the agency side, I worked as an IT Recruiter, and then in corporate I’ve recruited for all full-time, part-time, and contingent positions atcompanies.  How many estimated interviews have you done? I’ve conducted close to 500 face-to-face interviews and another 2,000 phone interviews. What are some common mistakes that interviewees make? On the phone, many candidates just don’t know their work history or skill set.  It may seem silly, but mostphone screens are very basic and to the point.  If we hear you say “umm” a lot, we can tell you’re looking down at the resume to make sure what you say matches the resume. Know your resume like the back ofyour hand so that when we ask you a question, you provide a quick answer.For in person interviews, I hate when candidates show up too early.  Show up about 10 minutes before it’s scheduled. That’s perfect.  Don’t show up a 30 or more minutes before the interview.  Don’t rush us.  We don’t like to be rushed. What has been the most memorable interview mishap? There have been so many, but the interviewees that stick out are usually those who have poor hygiene.This one time I had a candidate smell of funky cheese. It was so bad that my coworkers smelled himthrough the closed door. I had to cut the interview short. I just had to.    What’s your biggest interview tip for job seekers? Along with researching the company and interviewer, ask about their interview process and methodologybefore the interview.  You’ll be surprised how much HR or the Recruiter will share.  Jump on Google and research their method. Knowing what to expect is more than half the battle! Rich DeMatteo is the Founder of Corn On The Job, an award winning job search/career blog. Rich is also the Founder of#JobHuntChat, Twitter’s first and most visited job search community on Twitter.  Most recently, Rich announced he’s the Co-Founderof Bad Rhino, Inc, a new startup Social Media Agency in Philadelphia. Tweet Rich @ CornOnTheJob or on @BadRhinoINC.     E Book created and edited by Marty McDonald and Rich DeMatteo  A BAD RHINO PRODUCTION     
  12. 12. 11   Amy Adler Explain your resume writing background and how you got  into it. I entered professional resume writing with the intent of combining my business experience and MBA withmy decades of editorial experience. I opened Inscribe / Express to provide concierge-level resume writingand career search strategy services to job seekers who are experts in their fields but not experts in jobsearch strategy. How many resumes have you reviewed and written? I write more than 100 resumes every year. Additionally, I write as many cover letters, plus professionalbiographies, LinkedIn profiles, and other documents that job seekers need to power their job searches. I’ve reviewed about the same number on behalf of clients. What is your resume tip for job seekers? Job seekers don’t often realize that although the resume is about them, it’s not for them. The resume is an outwardly focused piece of marketing collateral that focuses on the needs of the hiring manager who isholding all the cards and making all the hiring decisions. Why should they use a Resume writer? It is true that when a job seeker hires a professional resume writer, he or she is hiring someone who knowsthe language and is an experienced writer. However, it’s been my experience that job seekers don’t knowwhat they know about themselves. Even if they are experts in their field, they are probably not expertresume writers. Therefore, when a job seeker hires a professional resume writer, he or she is actuallyhiring someone who can ask the right questions and elicit the accomplishments that belong in the resumeand cover letter. Why is it good to hire a career coach or experts in  your job search? Nobody is an expert at everything; I always tell job seekers that if they had a toothache, they’d go to a dentist rather than pull their own tooth. Clearly, there are good reasons to hire the professional who willtell you if you need a filling, an extraction, or some other complex procedure. Job seekers think about thejob search in zero-sum terms—they don’t have the job they need, and they don’t have an advocate in the process. A professional career search strategist can help them figure out if their job search is on track andheading in the right direction—or if they need additional tools and strategies to get them into the job rolesthey’re seeking.  Amy L. Adler is the president and founder of Inscribe / Express, a résumé and career strategy company, and the only Certified Advanced Résumé Writer with an MBA and Master of Arts in Publishing. She asks the right questions, listens carefully, and crafts career search strategies that distill candidates’ personal brands and promote their job search success.      E Book created and edited by Marty McDonald and Rich DeMatteo  A BAD RHINO PRODUCTION     
  13. 13. 12   Craig Fisher What is your recruiting or career coaching background?  Started in 1995 as an agency recruiter with a focus in IT and Executive search. I have also have donecorporate recruitment and consulting. I am currently the owner of Social Media Talent, and VP of AjaxSocial Media. How many estimated interviews have you done? Approximately 10,000+ and most importantly placed 1000’s of people! What are some common mistakes that interviewees make? A huge mistake is when candidates say, “I will take anything right now, and I just need a check”.  As a candidate, you need be specific as to what you want in a job and know where your skills fit best. Knowexactly what you want from the job. Things like quality of life, the type role you want, the type ofcompany you want work for, and what makes you a good fit.Candidates shouldn’t use the “tell me about yourself” question to tell the recruiter everything about their life. Candidates should keep their answers to the high points about their career and point to the events thathighlight their skills. What has been the most memorable interview mishap?Had a guy fall asleep during the interview! He was visibly nodding off during the interview and to top itoff he was not prepared at all.  What’s your biggest interview tip for job seekers? Make sure you understand the job description and ask questions about the job during the interview. Ignorethe jargon that is on every job description and concentrate on the keywords that are listed. Tailor yourquestions to fit that job description so you can make your skills stand out during the interview. Also, makesure to get some exercise, have a good night of sleep, and have an excellent understanding of your ownresume.  Also, don’t smoke before you’re meeting someone.Craig Fisher is recruitment consultant, social media strategist, and trainer. He helps people and businesses leverage social media,mobile, and other new communication tools to get matched with the *right* customers, the *right* talent, and the *right* jobs. Craighosts the original social recruiting forum on Twitter, and live conference events, known as TalentNet Live (#TNL). Connect with hi m onTwitter @ F ishDogs.     E Book created and edited by Marty McDonald and Rich DeMatteo  A BAD RHINO PRODUCTION     
  14. 14. 13   Jennifer McClure What is your recruiting or career coaching background?  Started out my career in Human Resources and worked in Generalist and Leadership roles for over 20years. I then spent 5 years as an executive recruiter. Most recently, in February of 2010 I started aconsulting business, helping companies with their talent strategies.  How many estimated interviews have you done? This number is definitely in the thousands. What are some common mistakes that interviewees make? Simply not being prepared, not doing research on the company, having a good story to tell, and not beingable to show why they are a good hire for the company. What has been the most memorable interview mishap?When I was a senior in college, I did an internship with a convenience store. They had me interviewingwalk-ins off the street for second and third shift cashier positions.  One guy told me he couldn’t work 2nd or3rd shift because he was a male stripper at night and wanted me to come see him dance.Another girl came in with a McDonalds paper hat on and uniform.  I said, “You must work at McDonalds”.  She replied with, “Not anymore”.  It turned out she was giving away free food to her friends and was fired.  We didn’t hire her.  What’s your biggest interview tip for job seekers? Always do your research before applying for a job at a company and prepare before an interview. Itsimportant to come across as knowledgeable and confident - but not arrogant. Be able to demonstrate inthe interview how you can provide solutions for the employer if you are hired. An open job is a problemwaiting to be solved. Jennifer McClure is President of Unbridled Talent, LLC, a consulting firm focused on strategies for attracting, recruiting & developingtalent in organizations. She’s also a professional speaker - regularly engaged by conferences, organizations and corporate clients toshare about using social media for career development, Human Resources, Recruiting and employment branding. Connect withJennifer: LinkedIn Facebook Twitter Unbridled Talent blog.     E Book created and edited by Marty McDonald and Rich DeMatteo  A BAD RHINO PRODUCTION     
  15. 15. 14   Mark Babbitt What is your recruiting or career coaching background?  I am the CEO of YouTern, a website that connects emerging talent with internships in startup companies.I’ve been recruiting sales and bizdev people for a couple decades.  How many estimated interviews have you done? Including phone screens, I’ve probably interviewed over 2,000 candidates. What are some common mistakes that interviewees make? People often aren’t prepared for phone screens.  You can actually hear when someone isn’t mentally prepared.  When they aren’t showered, shaved, or dressed up, you can just tell that they haven’t taken full advantage of the opportunity. You have to get yourself a little fired up, and ready mentally.During face-to-face interviews, I’m impressed when people walk in with a plan.  I don’t want someone to just come in ready to answer a bunch of questions.  Show me you’ve done research and you’re ready totake this job. For instance, a sales candidate could walk in with an analysis of all the companies’ competition and what they are doing well and not so well. What has been the most memorable interview mishap?We were interviewing a gentleman who had been a mercenary in Iraq, but came in looking like a banker.We had no idea what we were walking into once he told us he was returning from Iraq. So we helped himtake his “soft skill” experience from being a mercenary and turn it into marketable soft skills to work in a corporate environment. He is now in a management position and most importantly paying it forward byhelping other returning vets who are in transition.   What’s your biggest interview tip for job seekers? It’s all about confidence!  If someone is going to an interview for the first time in 10 years, then they are going to be incredibly nervous. Old school things like solid eye contact and shoulders back will help withconfidence.Mark Babbitt is C E O of YouTern, a community that connects emerging talent with entrepreneur-driven companies through mentor-based internships. Mark founded YouTern after a distinguished track record with two online recruiting start-ups and a decade ofexperience as C E O of a Silicon Valley marketing firm. Mark is also a serial mentor, and was recently honored to named on GenJuice’s “Top 100 Most Desired Mentors” list.     E Book created and edited by Marty McDonald and Rich DeMatteo  A BAD RHINO PRODUCTION     
  16. 16. 15   Jon Kujala What is your recruiting or career coaching background?  I have been recruiting for five and half years and four and half have been in IT contract staffing. I currentlywork for an organization that focuses in on placing SAP and Peoplesoft consultants on projects across thecountry. I have been there for 15 months.  How many estimated interviews have you done? I do all my interviews exclusively on the phone and I have done about 2500 phone interviews. What are some common mistakes that interviewees make? During the phone interviews people forget to be in a quiet place, and that usually is when you catch thecandidate in an awkward situation, like with kids in the care or in the bathroom during phone interviews. Ido a lot of technical interviews and the worst mistake you can make is to make up an answer to a technicalquestion (best answer is always I don’t know, if you don’t know the answer).    What has been the most memorable interview mishap?The flushing of the toilet during a phone interview hands down. Make sure you are in the right spot andremember we can hear background noise.Another candidate was driving and she said that the interview was too intense and needed to pull over to dothe  interview.  Be  prepared  to  be  in  a  good  spot  for  your  interview  and  I  wouldn’t  advise driving andinterviewing!    What’s your biggest interview tip for job seekers? Be in a quiet place, be prepared, and research the company. Get yourself in the right frame of mind andrelax. Best advice for a candidate is to know what you can and can’t do. Be honest and tell the truth! Jon Kujala is a graduate of UMASS Amherst and has been in Staffing for more than 5 years. He currently leads a recruiting team for anIT firm specializing in placing SAP and Peoplesoft consultants around the country. He works with some of the top companies in thenation and helps them staff their projects. F ind John on Linkedin!      E Book created and edited by Marty McDonald and Rich DeMatteo  A BAD RHINO PRODUCTION     
  17. 17. 16   Christine McKenzie What is your recruiting or career coaching background?  I work for a large corporation and have been in successful in different corporate recruiting roles over thepast 9 years, in both Sourcing and Recruiting in a corporate environment. I’ve worked for agencies and in house.  How many estimated interviews have you done?   I’ve conducted about 5,000 interviews.  Both over the phone and in person. What are some common mistakes that interviewees make?   On the phone, candidates aren’t always engaging by asking questions to learn more about the opportunity or position. During face-to-face interviews, posture is huge. If slouched in the chair, it tells me they are not100% into the role. Sit up and pay attention. Dress well, be ready and attentive. What has been the most memorable interview mishap?Once had a very hard to find candidate, who was running late for an interview. When he finally arrivedand introduced himself to me he nodded his head and had his hand in his pocket. The hiring managerreached her hand out to him and that’s when we noticed he had tissue wrapped around his thumb, whichwas covered in blood. He explained that he had slammed his thumb in the car door when he arrived, so wetook him to first aid, where everyone came out to help. He was ready to crawl under the table fromembarrassment, but finally relaxed and started the interview. His presentation binder had broken pages thatfell onto the floor. He went to pick up the pages and on the way back up, he banged his head on the table.After finally calming down, security guards knocked on the door asking for his name because he left hiscar lights on and they found his wallet. Longest interview ever and he didn’t get the job!      What’s your biggest interview tip for job seekers? Always be prepared with up to the minute information on the company. Check Google, Twitter, etc eventhe morning of the interview. Start following companies and see what others are saying. Christine McKenzie is a Recruiter specializing in networking with Pharmaceutical Talent. Interests include: Internet Research,Competitive Intelligence, Boolean Logic, Social Networking. Biggest Fear: Ronald McDonald. Find her on Twitter, friend her onFacebook, & connect with her on LinkedIn. Hungry for more? Read everything else about her in her online interview with DaveMendoza.      E Book created and edited by Marty McDonald and Rich DeMatteo  A BAD RHINO PRODUCTION     
  18. 18. 17   Karla Porter What is your recruiting or career coaching background?  I’ve worked in both agency and corporate recruiting, currently Director of Workforce Development and Human Resources in Wilkes-Barre, PA for the past 2 years.  How many estimated interviews have you done? I’ve conducted thousands of interviews. What are some common mistakes that interviewees make? Candidates often aren’t prepared to do phone interviews. Try to use a landline or the clearest line you have. Move to a quiet room, speak into microphone and be prepared to answer open-ended questions in anengaging way. Phone silence is uncomfortable and stumbling for information is like stumbling across astage. They can’t see you or your smile or body language so you have to impress them with your verbal communication skills. It’s a skill you need to practice!In person interview mistakes: Getting off track with answers, speaking without conviction and bodylanguage that screams “get me out of here”.  What has been the most memorable interview mishap?A candidate came in for an interview dressed in dingy long underwear, jeans with holes, and a ski cap. Hisapplication was incomplete with a resume shoved inside. When I requested that he complete it he wasn’t prepared and said he needed to go to the lobby to call references for permission to list them. When askedwhy he came dressed unprofessionally, he explained that he lost his possessions during a flood and wasgetting back on his feet. Then he talked about jumping into the river during the flood to impress girls andgetting arrested by the police for it. He was a mess, so I ended it.  What’s your biggest interview tip for job seekers? Understand that the candidate drives the interview. Ask engaging questions and keep the conversationmoving. Interviewers want to like you; they want you to be the one who will solve their problems. Theyare rooting for you. They do not want to interview an endless stream of candidates. They want to hire you!Karla is Direc-tor of Work-force Devel-op-ment and Human Resources for a mid-size metro area cham-ber of busi-ness, indus-try andeco-nomic devel-op-ment in PA. She is a fre-quent speaker on recruit-ment and reten-tion strat-egy, rela-tion-ship build-ing, new mediafor HR and job search. Her website on human capital and new media is     E Book created and edited by Marty McDonald and Rich DeMatteo  A BAD RHINO PRODUCTION     
  19. 19. 18   Jeremy Fanning What is your recruiting or career coaching background?  I’ve officially been a recruiter for about one year, but have been performing tons of recruiting duties as a consultant for six years now. I currently work for a company called Cardinal Solutions here in Raleigh.  How many estimated interviews have you done? I’ve interviewed probably 200 to 250 candidates. What are some common mistakes that interviewees make? A lot of candidates tend to talk more about what their company has done, and not about their own workand skill sets.  It drives me crazy because I don’t get the information I need about the candidate. What has been the most memorable interview mishap?I had a guy that we used to call the “Members Only Guy”.  He showed up for an interview 20 minutes late, and when he showed up to the conference room we were interviewing him in, he ended up blaming us forbeing late. He said it was our directions that made him late, however, every other candidate had the samedirections and there was never an issue.   He was wearing a member’s only jacket as a suit jacket, which just didn’t fly as professional attire.      What’s your biggest interview tip for job seekers?   One thing that I feel everyone talks about but doesn’t do is coming prepared with questions.  I love when people come prepared with solid questions.  Also, it’s great to connect with me after the interview for an update or sending a simple thank you email or a hand-written note. Jeremy Fanning is a Technical Recruiter for Cardinal Solutions. After consistent mediocrity as a business analyst consultant and done with Ohio winters, Jeremy moved to his true passion recruiting, and relocated with Cardinal Solutions to Raleigh, NC. Jeremy is a Cleveland Browns and Cincinnati Reds fan, baconholic, and cake connoisseur. Connect with Jeremy on Linkedin or Twitter.        E Book created and edited by Marty McDonald and Rich DeMatteo  A BAD RHINO PRODUCTION     
  20. 20. 19   Tracy Brisson What is your recruiting or career coaching background?  I’m a career coach and my company is called The Opportunities Project.  I focus on helping young professional meet their career goals quickly and confidently. I recruited education professionals for 10years before starting my career coaching business.  How many estimated interviews have you done? Probably somewhere between 300 and 500 total interviews. What are some common mistakes that interviewees make? It’s important to choose an appropriate place to have professional phone conversations. With mobilephones, people feel it’s OK to have their phone interview at Starbucks, when it’s really not.  You shouldfind a place where you can focus completely and eliminate as many distractions as possible.People forget to smile on face-to-face interviews. One way to not get the job is to look intimidated orinsecure, which is how people look when they don’t smile. What has been the most memorable interview mishap?My favorite story is when we had a candidate who claimed she could only teach in Queens, NY becauseshe had a dying father and was the primary care giver, so she NEEDED to be in Queens. We normallydidn’t place teachers in Queens, but she had a rare skill set so we decided to interview her. Her interviewran long and near the end, I saw a red blur run back and forth down our hallway, and then I heard someonescream her name. It was her father who had been waiting in the car. He was worried because she had beengone too long. It was very apparent that he wasn’t ill at all!    What’s your biggest interview tip for job seekers?   Make sure that you are self-aware of your strengths so you are able to highlight them quickly. It’s important to gain rapport and trust of whoever you are meeting and not just answer the questions.  Tracy Brisson is a certified career coach and the Founder and CEO of The Opportunities Project, an organization that specializes inhelping young professionals meet their goals quickly. Before launching her own company, Tracy worked in recruitment for over adecade. Her career advice has appeared in the New York Post, The Star Ledger, and on Monster+HotJobs, and The Ladders.      E Book created and edited by Marty McDonald and Rich DeMatteo  A BAD RHINO PRODUCTION     
  21. 21. 20   Marty McDonald What is your recruiting or career coaching background?  I’ve worked in both agency and corporate recruiting for the past 14 years. I also have a Career Coaching business that I started in 2006.  How many estimated interviews have you done?   I have conducted approximately 3,000+ in person interview and over 10,000 phone interviews. What are some common mistakes that interviewees make? During phone interviews, one of the biggest mistakes is not giving 100% attention to the interview. Forexample, driving or even texting while on the phone. As an interviewer, you can tell when you don’t have their attention. Also, so many times a candidate will be unprepared for a phone interview.In person interview mistakes are showing up and not being dressed appropriately.  Look good, don’t look like a slob, and look professional. Business casual is ok, but be smart about it. What has been the most memorable interview mishap?About 7 years ago, I had a computer tech come in early for an interview, because he told me he could onlyinterview before 8am. So I had him come in at 7am and we started the interview. He did well, so I had himfill out some pre employment testing and left him to fill it out. When I came back, he was asleep with hispen in hand on the application. I woke him up and he was startled but continued to fill out the applicationand then nodded off again. It was really odd! He finished up and left, and the application had lines on itfrom where his hand started slipping from falling asleep! Found out about a week later that he had two jobsand just had his second child.  What’s your biggest interview tip for job seekers?   Tip #1, if invited to an interview, candidate doesn’t control scheduling. Be flexible! Tip #2, be prepared and ready for an interview, this is a mark of someone who cares about their work.  Tip #3, don’t be afraid to seek help to improve interview skills. It makes the difference in a tight job market.Marty McDonald is a Entrepreneur/Career Coach at MJMCoaching and is Co-Founder of Bad Rhino. With over 14 years of Recruitingexperience, Marty has a REAL approach to helping his clients change careers or land new jobs. Marty is a personal development junkieand when he isnt masterminding, networking, reading or attending a seminar... you might find hi m on a golf course. You can find Martyon Twitter @Martymj m     E Book created and edited by Marty McDonald and Rich DeMatteo  A BAD RHINO PRODUCTION     
  22. 22. 21     Suggested Career Resources   Karla Porter: Why You Should Turn Your Résumé into a Tag Résumé Kirk Baumann: Are You In It to Win It? Jennifer McClure: Social Recruiting­ Where to Start Jessica Miller­Merrell: Increase Your Odds: Candidate Job Board Tricks Rich DeMatteo: The Ultimate Beginners Guide to Linkedin Tracy Brisson: Don’t Be This Guy: Bad Social Media Manners Kate­Madonna Hindes: The Secret Sauce to Resumes Jenny Foss: Passive search tactics: How long do ya feel like wating for that job? Mark Babbit: Don’t expect me to take your job search seriously  Michael Long: Empire Avenue: The Social Media Stock Market Steve Levy: Toughest Interview Questions Ever Craig Fisher: How to Find a Winning Job on Facebook Amy Adler: Networking Over a Hot Stove    Job Seeker? Check out #jobhuntchat on Twitter, Monday’s at 10­11 PM EST          E Book created and edited by Marty McDonald and Rich DeMatteo  A BAD RHINO PRODUCTION     
  23. 23. 22   About Marty McDonald  Basics: Born in Philadelphia and raised in Bucks County, Pa. Oldest of 3 siblings. Graduated fromLansdale Catholic High School and from Shippensburg University with a Bachelors Degree in BusinessAdministration.After graduation from SHIP and two HR internships, I entered the corporate HR world as a HumanResource Representative at the Franklin Mint Federal Credit Union. I quickly gravitated towards theRecruiting piece of HR and learned as much as possible about how to recruit professionals. I was thenrecruited to Environmental Resources Management to work as the Lead College Recruiter/UniversityRelations, where I managed the hiring process for 22 offices and the College Recruiting process. In Early2001, I was recruited to a small start up staffing firm, InSource Inc. In a short time we made the Phila 100(Twice) and the Inc 500 as one of the fastest growing privately held companies in the USA. Starting inDecember of 2004, I started to invest in myself with education on creating multiple income streams forretirement and wealth creation. In December 2005, I started a Real Estate Investment company and SmallBusiness Consulting company, both of which I remain involved in. In January of 2006, I joined TWCGroup (now Tapfin) as a Recruitment Consultant where I consulted on Recruitment projects at SolsticeSoftware and DuPont. Since 2010, I have been the Lead Recruiter for Leading Business IntelligenceSoftware Company.What I love to do outside of Recruiting, Social media, Public Speaking and working with SmallBusinesses: Good Cigars, Traveling (7 countries and counting), Live Music, Career Coaching/PersonalDevelopment, Philadelphia Flyers Hockey, Golf, Entrepreneurship, Standing at a Craps table (Vegas), andmost importantly, helping others succeed. Learn more about Marty’s work, coaching, and entrepreneurial philosophy:  Marty’s Blog  Tweet Marty  Facebook Marty  Marty LinkedIn  MJM Coaching       E Book created and edited by Marty McDonald and Rich DeMatteo  A BAD RHINO PRODUCTION     
  24. 24. 23   Twitter Contributor List   Michael Long         @TheRedRecruiter Jessica Miller­Merill      @Blogging4jobs Kirk Baumann         @Kbaumann Jenny Foss          @JobJenny Steve Levy          @LevyRecruits Katie Hindes         @GirlMeetsGeek Rich DeMatteo        @CornOnTheJob Amy Adler          @InscribeExpress Craig Fisher         @FishDogs Jennifer McClure       @CincyRecruiter Mark Babbitt         @YouTernMark Christine McKenzie      @CMcKenzie77 Karla Porter         @karla_porter Jeremy Fanning        @jeremyfanning Tracy Brisson        @oppsproject Marty McDonald        @MartyMJM            E Book created and edited by Marty McDonald and Rich DeMatteo  A BAD RHINO PRODUCTION     
  25. 25. 24     About Bad Rhino Inc.  Bad Rhino Inc. is a Philadelphia based Social Media agency, Co-Founded by Marty McDonald and RichDeMatteo. Marty and Rich first began discussing and building on the idea of Bad Rhino in late 2010, andthey later launched the company in April 2011.    Bad Rhino Inc. works with entrepreneurs, small businesses, and mid-sized businesses from all industriesand geographic locations.  Bad Rhino’s goal is to grow a company’s online presence through engagement, creative content, and innovation.W ant to learn more about Bad Rhino Inc.?  Bad Rhino Company Website  Bad Rhino Blog  Bad Rhino on Facebook   Bad Rhino on Twitter       E Book created and edited by Marty McDonald and Rich DeMatteo  A BAD RHINO PRODUCTION