Nonverbal communication

514 views

Published on

Published in: Education, Technology, Business
0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total views
514
On SlideShare
0
From Embeds
0
Number of Embeds
1
Actions
Shares
0
Downloads
11
Comments
0
Likes
0
Embeds 0
No embeds

No notes for slide

Nonverbal communication

  1. 1. Nonverbal Communication What is it? Relationship Between Verbal and Nonverbal Difficulties with Interpretation Nonverbal Codes Strategies for Improvement Created by students for students Fall 07
  2. 2. What is it? Definition: The process of using messages that are not words to generate meaning Examples:  Non-Word Vocalizations  Emails  Online Chatting  Emotions/Emoticons
  3. 3. Relationship Between Verbal and Nonverbal Related in Six Ways 1. Repetition: When same message is sent verbally and nonverbally 2. Emphasis: Use of nonverbal cues to strengthen message 3. Complementation: Verbal and non verbal codes add meaning to each other and expand on either message alone
  4. 4. Relationship Between Verbal and Nonverbal Continued… 4. Contradiction: When verbal and nonverbal messages conflict 5. Substitution: When no verbal language is used at all 6. Regulation: To monitor and control interactions with others
  5. 5. Difficulties with Interpretation I. II. III. People use the same code to communicate a variety of meanings People use a variety of codes to communicate the same meanings People have different interpretations of the purpose of nonverbal codes
  6. 6. Difficulties with Interpretation I. People use the same code to communicate a variety of meanings A. Raising your right hand 1. Taking an oath 2. Answering a question
  7. 7. Difficulties with Interpretation II. People use a variety of codes to communicate the same meanings A. Love and Affection 1. Speak Softly 2. Sit or Stand Closer
  8. 8. Difficulties with Interpretation People have different interpretations of the purpose of nonverbal codes III. A. Intentional nonverbal communication interpreted as intentional 1. A. Hugging a Friend Intentional nonverbal communication interpreted as having another intention 1. Guy reading a lady’s t-shirt
  9. 9. Nonverbal Codes        Body Movement and Facial Expression-blue pg. 85 red pg. 109 Know five categories Ekman, Friesen (1969) Attraction- 3 types: physical, social, task Hall’s Zones of Interaction blue 88 red pg. 113 Time-chronemics: temporal communication is the way people organize and use time. Touching- tactile communication Vocal Cues-paralinguistics
  10. 10. Strategies for Improvement  Giving Feedback  Adapt to Your Audience  Context

×