C:\Fakepath\Effective Listening Narrated Ppt

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Dramatically improve your listening skills through this interactive webinar! Conquer 6 listening blocks with a 3-step approach to effective listening. Ensure message receipt with 5 simple approaches. Confirm understanding, eliminate conflicts, and open communication with 3 amazing tools. Improve your skills and build life-long habits to effective listening.

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C:\Fakepath\Effective Listening Narrated Ppt

  1. 1. How to Be <br />an Effective Communicator<br />Module Three:<br />Effective Listening Skills<br />With Kathy Bote’<br />
  2. 2. Kathy Bote<br />
  3. 3. t<br /> Listening Facts<br /><ul><li>We speak 300 words per minute
  4. 4. We listen at 1,000 -1,200 words a minute.
  5. 5. 70 – 90 % of what you say is screened out
  6. 6. Recall less than 50 % of what was said
  7. 7. Fewer than 2 % get formal training</li></li></ul><li>t<br />Ineffective Listening<br />Frustration<br />Conflicts<br />Costs<br />Time<br />Relationships<br />Money<br />
  8. 8. Course Goals<br />Course<br /> Goals<br />
  9. 9.
  10. 10. LISTENING A POWERFUL TOOL FOR LEADERS<br />THEIRS<br />OTHER REALITY<br />“Seek first to understand, then to be understood.” Stephen Covey<br />YOURS<br />
  11. 11.
  12. 12. Upper left corner<br />
  13. 13. Upper right corner<br />
  14. 14.
  15. 15. “The single biggest problem in communication is the illusion that it has taken place.”<br />George Bernard Shaw<br />
  16. 16. Levels <br />of <br />Listening<br /> Ignoring<br />Pretending<br />Selecting<br />Attending<br />Feeling<br />
  17. 17. SIX BLOCKS TO LISTENING<br />Competing<br />Placating<br />Rehearsing<br />BLOCKS<br />TO<br />LISTENING<br />Combating<br />Dreaming<br />Filtering<br />Advising<br />
  18. 18. Steps to Empathic Listening<br />Prepare<br />Receive<br />Confirm<br />
  19. 19. Prepare to Listen<br />Eliminate distractions<br />Make the conscious decision to listen<br />Put ego aside<br />Take notes<br />
  20. 20.
  21. 21. t….<br />5 Steps to Recieving<br />Be attentive<br />Askquestions<br />Listen to content<br />Recieving<br />Listen for emotion<br />Show attention<br />(“hmm”…)<br />
  22. 22. Confirm Understanding <br />Restate<br />Reflect<br />Add on<br />
  23. 23.
  24. 24. 21<br />“We are what we repeatedly do. Excellence, then, is not an act, but a habit.”<br />— Aristotle<br />
  25. 25. 1<br />PRACTICE ACTIONS<br />2<br />3<br />Practice the 5 receiving steps<br />Focus on one person<br />Prepareto listen<br />4<br />6<br />5<br />Follow with 4 confirming steps<br />Repeat daily<br />Document the outcome<br />
  26. 26. “Listening is so close to loving, most people don’t know the difference.”<br />Jim Cairo<br />
  27. 27. IAMNOWHERE<br />
  28. 28. The End<br />Module Three:<br />Effective Listening Skills<br />With Kathy Bote’<br />

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