ICT for Monitoring & Evaluation        26th October 2012      Raising awareness of a range          of ICT tools that can ...
Session objectives • Learn how ICT can help with collecting, storing, retrieving and    presenting monitoring & evaluation...
A quick recap Outputs   • What you do Outcomes   • What difference / impact you make Monitoring   • Collecting information...
Superhighways       Overall        Aim                                  VCOs make                                better us...
Performance Indicators   How do you know you are making a    difference?   What evidence could you use to    demonstrate...
What is ICT?   Information & Communication Technology       Databases                             Email               Web...
Your current practiceHow are you currently using ICT to capture& evidence Outcomes?What challenges do you face?Do you alre...
Why ICT can help?Greater efficiency:   •   Automating manual processes   •   Reducing paperwork   •   Reducing staff timeG...
Collecting information  • Online surveys  • Website feedback  • Outreach laptops  • Digital / video cameras  • Dictaphones...
Source: London   Housing  Foundation
Storing M & E information • Spreadsheets • Databases      •     Developed in-house      • Custom built      • Off the shel...
Source: London Housing Foundation
Online repositories • e.g. Huddle, Dropbox, Flickr,   Evernote • Can be shared with team or external   partners •Can be ac...
Retrieving & analysing M & Einformation• Spreadsheets – filtering, sorting,  pivot tables• Database - queries & reports• E...
Presenting M & E information • Charts & graphs • Dashboards • Websites • Annual reviews • Videos / Digital Storytelling • ...
Feedback on a website   (www.illuminateict.org.uk)
Video footage
Implementing a system…First steps   Get together as a team and identify and     agree the what, how, when, why and        ...
Next steps…   Carry out an audit of current systems    – what are you using, what works    well, what frustrates you etc...
Next steps…   Then consider…    •   Is this something that can be        realistically developed in house?    •   If not,...
Resources required? Upgraded     ICT infrastructure?A  new system or developments to an  existing system? Data    migra...
Selecting a database for monitoring                  http://www.ces-vol.org.uk/Resources/Charitie
http://www.ces-vol.org.uk/tools-and-resources/planning-for-monitoring-evaluation/it-for-monitoring-and-evalaution/ict-case...
www.staronline.org.uk
www.lamplightdb.co.uk
Lamplight demos Customising   fields Adding   outcomes and seeing change See   your impact overall
www.socialimpacttracker.org
www.lasa.org.uk/aims
Developing an action plan Outcomes     & indicators Using ICT to capture / present this  information Resources     requ...
Best practice issues   Are you registered with the information    commissioner?    www.informationcommissioner.gov.uk   ...
For more help contact:   Superhighways        0208 255 8040support@superhighways.org.uk
Ict for monitoring & evaluation bromley
Ict for monitoring & evaluation bromley
Ict for monitoring & evaluation bromley
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Ict for monitoring & evaluation bromley

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  • 13.45: As people arrive, teas, coffees 14.00: Welcome: Housekeeping
  • 14.20 Presentation: What is monitoring, what is evaluation? Monitoring: ongoing data gathering, e.g. to see if things are on track. Evaluation: end of project (or other key point). Analysis of what you have collected. Full scale detailed process to judge the value of a project or service, using the information gathered through monitoring
  • 10.20 Presentation: What is monitoring, what is evaluation? Monitoring: ongoing data gathering, e.g. to see if things are on track. Evaluation: end of project (or other key point). Analysis of what you have collected. Full scale detailed process to judge the value of a project or service, using the information gathered through monitoring
  • 14.45. Presentation MVSC Development Team Example 14.50: Now in pairs, do one for your project or organisation. Together identify the overall aim of your project, some specific aims then some activities. Language: middle section use words to describe change: e.g. to increase; promote; improve; reduce; enable; develop Bottom section use words such as: provide organise run etc. There is information in your packs on how to produce a triangle. Go round. Everyone happy? Why does this matter? It’s a lot easier to monitor and evaluate a project if you know what you intend it to achieve in the first place!
  • 15.45: Presentation and example Indicator – gives evidence of progress towards aims. Take one activity as an example: MVSC training programme. Outputs: Numbers of courses; number of people attending; number of different groups who attended (e.g. if targeted at specific groups) The output performance indicator could be the number of bookings and who has booked e.g target group. Outcomes: aims were to improve the governance of vol orgs and to have a better funded and informed voluntary sector. Are we on the way to achieving this? Indicators: People who attend the courses say their groups are now more efficient and their committees understand their roles and responsibilities. More successful funding applications are submitted, so groups are becoming better resourced People attending training sessions are becoming more confident at managing their organisations as they have the relevant information. In twos: take one activity and a related aim and discuss with your partner what a couple of indicators could be for each. Worth remembering SMART: Relate to setting targets, but equally appropriate when setting performance indicators) Specific (clear, easily understood), Measurable, Achievable, Relevant and Time-limited
  • PACKS Additional support. Evaluation forms.
  • Ict for monitoring & evaluation bromley

    1. 1. ICT for Monitoring & Evaluation 26th October 2012 Raising awareness of a range of ICT tools that can be deployed to improve the efficiency and effectiveness of monitoring & evaluation
    2. 2. Session objectives • Learn how ICT can help with collecting, storing, retrieving and presenting monitoring & evaluation information • Understand more about the processes involved in implementing a holistic system • Take a look at ‘off the shelf systems selected for relevance in terms of services, client group and cost • Start identifying specific tools that will enable you to better capture information relating to your organisations outputs & outcomes • Draft an action plan to support adoption of these tools over the next year 6 – 12 months
    3. 3. A quick recap Outputs • What you do Outcomes • What difference / impact you make Monitoring • Collecting information Evaluation • Making sense of it
    4. 4. Superhighways Overall Aim VCOs make better use of ICT to deliver their services Fit for purpose & stable ICT Specific Aims infrastructure Outcomes More effective & Staff & volunteers efficient service have the delivery necessary skills Onsite & remote ICT Training technical Healthchecks & support Action PlansActivities Outputs Source: Charities Evaluation Service
    5. 5. Performance Indicators How do you know you are making a difference? What evidence could you use to demonstrate this difference? What will you need to measure to evidence this difference? • Numbers using your service • Client profile / background • Numbers progressing to mainstream education • Referral to other services
    6. 6. What is ICT? Information & Communication Technology Databases Email Websites Social media Networks Spreadsheets• Most importantly - think of it as a tool…
    7. 7. Your current practiceHow are you currently using ICT to capture& evidence Outcomes?What challenges do you face?Do you already have ideas for how you canimprove this process?
    8. 8. Why ICT can help?Greater efficiency: • Automating manual processes • Reducing paperwork • Reducing staff timeGreater effectiveness: • Sharing / accessing information • Analysing data in more sophisticated ways • Presenting information with greater impact & to a wider variety of audiences
    9. 9. Collecting information • Online surveys • Website feedback • Outreach laptops • Digital / video cameras • Dictaphones • Diaries / blogs
    10. 10. Source: London Housing Foundation
    11. 11. Storing M & E information • Spreadsheets • Databases • Developed in-house • Custom built • Off the shelf • Digital filing
    12. 12. Source: London Housing Foundation
    13. 13. Online repositories • e.g. Huddle, Dropbox, Flickr, Evernote • Can be shared with team or external partners •Can be accessed from anywhere including mobile devices
    14. 14. Retrieving & analysing M & Einformation• Spreadsheets – filtering, sorting, pivot tables• Database - queries & reports• Exporting as csv files & importing to Excel
    15. 15. Presenting M & E information • Charts & graphs • Dashboards • Websites • Annual reviews • Videos / Digital Storytelling • Email signatures
    16. 16. Feedback on a website (www.illuminateict.org.uk)
    17. 17. Video footage
    18. 18. Implementing a system…First steps Get together as a team and identify and agree the what, how, when, why and then capture this on paper Remember to include both outputs and outcomes
    19. 19. Next steps… Carry out an audit of current systems – what are you using, what works well, what frustrates you etc Document how you are structuring your information e.g. the ‘fields’ you are using Draw up a brief – include some background and specify what you need – remember to future proof
    20. 20. Next steps… Then consider… • Is this something that can be realistically developed in house? • If not, research whether a system already exists to meet your needs? • If not, budget for the bespoke option
    21. 21. Resources required? Upgraded ICT infrastructure?A new system or developments to an existing system? Data migration or start from scratch? Staff roles and training?
    22. 22. Selecting a database for monitoring  http://www.ces-vol.org.uk/Resources/Charitie
    23. 23. http://www.ces-vol.org.uk/tools-and-resources/planning-for-monitoring-evaluation/it-for-monitoring-and-evalaution/ict-case-studies
    24. 24. www.staronline.org.uk
    25. 25. www.lamplightdb.co.uk
    26. 26. Lamplight demos Customising fields Adding outcomes and seeing change See your impact overall
    27. 27. www.socialimpacttracker.org
    28. 28. www.lasa.org.uk/aims
    29. 29. Developing an action plan Outcomes & indicators Using ICT to capture / present this information Resources required – infrastructure & skills Allocating responsibility / setting a timeline
    30. 30. Best practice issues Are you registered with the information commissioner? www.informationcommissioner.gov.uk Do you have a data protection & privacy policy and explain why you collect data and what it will be used for? Do you ask for permission to use photos / videos? Is your client data secure i.e. password protected, backed up, safeguarded with anti virus software and a firewall?
    31. 31. For more help contact: Superhighways 0208 255 8040support@superhighways.org.uk

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