NCVO started in 1919 as the National Council of Social Services thanks to a £1,000 legacy from Edward Vivian Birchall who died at the Somme in France in 1916 on his 32nd birthday. Impact is a long term thing… Chairman Mao’s quote re the impact of the French Revolution: it’s too early to tell… http://vinaylal.wordpress.com/tag/mao-on-the-french-revolution/
Impact is the difference you make. A way of thinking. Embodied in strategy, embraced by leadership. Achieving impact: why a voluntary organisation exists!
People want to do good. They don’t care in which sector they do it. So for the time precious, the cash poor, the outcome is the same: if they don’t think that we are using their resource to make the biggest impact, we wont be in the business of doing good. Note this is a relative proposition, not an absolute. It’s no longer good enough to say we do good in the voluntary sector.
Why we need to get better at impact: media scrutiny
www.flickr.com/photos/23950335@N07/5506637899/ Why we need to get better at impact: more regulation
Why we need to get better at impact: more measurement. More data. Though I want to be clear that demonstrating impact isnt a synonym for measurement Goodheart’s law is very important: http://en.wikipedia.org/wiki/Goodhart's_law
Giving as an investment (which requires a return) Philanthrocapitalism Impact investing Blended Value Habits/culture of equity analysis Scaling, metrics And financial tools SIBs, loans (patient capital, microfinance)
In an age of austerity we need to better understand what provides absolute – and relative – value for money. It’s all part of the impact equation.
We need to start thinking about theories of change, and log frames: in other words, what’s the relationship between the changes we see in the world and the inputs that we are using…or asking for. Input: Pie mix Output: Pies made (100 pies made etc), pies sold (Number pies sold, year on year) Outcome: More pies consumed (Customer surveys etc.), customer satisfied (repeat business, surveys, interviews etc.). Impact: Obesity etc. (NHS Statistics – analysed pie eating Vs. non-pie eating, randomised testing, control groups etc.).
We can do all the assessment in the world…but we still need to communicate our impact. And in a world where networks are the new organisation what we really want is our networks to communicate our impact, not us. Have a look at Beth’s Blog for some tips: http://www.bethkanter.org/
Why voluntary organisations need to demonstrate their impact
Why Impact matters
Karl Wilding, NCVO
'If I am scuppered I'm
leaving you £1,000 to
do some of the things
we talked about.'
Edward Vivian Birchall
What is Impact?
• Impact is overall change we seek to
• What we do – our outputs – designed
to deliver impact.
• Impact significantly bigger and more
important than evaluating, or
monitoring, or measuring.
• Impact – broad or longer-term effects of project or
• Outcomes – intermediary changes, designed to
achieve overall impact.
• Experiences – how people feel while being
involved in your services.
• Outputs – your services, projects, work activities …
these are not impacts, they’re designed to achieve
The people behind these
initiatives know far more about
impact than me
But if you want to stay in touch…