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DevOps in business transformation

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DevOps for Business Transformation at #digitleaders at the Scottish IT and Digital Leaders Summit in Edinburgh with #Digit @digitfyi

The role of DevOps in business transformation
Why DevOps: core principles and where they can help
Next generation of DevOps; customer, business, finance, change, IT
Vertical slicing; an enterprise enabler
Transformation; hearts and minds with skills and delivery

IT is evolving: the role of Information Technology within the organisation has fundamentally changed, drawn from a background support function into a crucial centre of innovation, value creation and competitive edge. More than ever before, the success and failure of the organisation is being defined by its technological ability.

Amidst this transition, the dynamics of the IT industry are also changing: there has been a substantial shift to outsourced models, from storage and CRM to critical infrastructure and disaster recovery. This transition to software orientated models and XaaS is redefining the role, with much greater emphasis on service agreements, outsourcing and vendor management.

This conference will contextualise the evolution of IT, examining the changing role of technology within the business and the inherent implications for IT personnel. The event is geared for senior IT, business and finance leaders, providing a unique forum for knowledge exchange, discussion and high-level networking.

Core topics

• IT Evolution: the changing role of IT within the business
• Leadership: strategy, culture and collaboration
• XaaS: the shift from asset to service-based consumption
• ITAM: IT Asset Management and procurement
• Managed Services: vendor management and Service Level Agreements
• Governance: information security, GDPR and data protection
• DevOps: Agile process, faster delivery, greater collaboration

Published in: Business
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DevOps in business transformation

  1. 1. The role of DevOps in business transformation DIGIT Leader 2018 Karl Smith @UserExperienceU Paradigm Interactions Inc. @Paradigminov8
  2. 2. Why DevOps? For IT: to enable faster release and deployment cycles by taking advantage of agile development methodologies; improved collaboration between business stakeholders, application development and operations teams; and automation tools. For Business: to be able to be first to market through innovation and invention or to be responsive to market move (if required), by faster release of new ideas, products and services and to ensure that releases don’t damage the brand equity through problems that should not exist.
  3. 3. DevOpS integrates developers and operations teams in order to improve collaboration and productivity by automating infrastructure, workflows and contiguously measuring application performance Next Feature ➡️ Development ➡️ Deploy Grouped Deployment ➡️ Operations ⬅️ Stability What DevOps? COMMUNICATION COLLABORATION INTERGRATION
  4. 4. Culture = People, Processes, Tools Automation = Infrastructure as Code Measurement = Measure everything Sharing = Collaboration, feedback What DevOps 1.0 Principals • MVP* • Dedicated Teams • Loosely Coupled Architecture • Minimum Hand-offs, Maximise Flow • Deliver in Small Batches • Transparency • Eliminate Overhead • Automate Testing using APIs What DevOps 1.0 Practices CAMS DevOps 2.0 brings the power of DevOps to non-technical team members. It empowers marketing, design, and business teams to control targeted visibility and testing without consuming engineering resources
  5. 5. DevOps3 integrates customer outcomes as the focal point for the business, finance, change and IT (anyone who’s action or inaction affects the customer) in order to dramatically improve collaboration and productivity. By joining Development, Operations and non-technical team members DevOps3 closes the gap to include Customers in a full lifecycle engagement of continuous responsiveness and customer engagement. It also considers anything that may be an impediment to the flow and consistency of work to enable good outcomes with customers including finance, legal, HR, executive office etc. Next generation of DevOps; customer, business, finance, change, IT
  6. 6. Culture = People, Processes, Tools Automation = Infrastructure as Code Measurement = Measure everything Sharing = Collaboration, feedback Outcomes = Proof, evolution What DevOps3 Principals • Funding Framework based on Outcomes with measurable indicators and flexibility to refocus funding • Ideas Tested Early (not Design Thinking but Service Design) • MVE Minimum Viable Experience • Continuous planning • Dedicated Teams • Loosely Coupled Architecture • Minimum Hand-offs, Maximise Flow • Deliver in Small Batches • Transparency • Eliminate Overhead • Automate Testing using APIs • Continuous delivery What DevOps3 Practices CAMSO
  7. 7. DevOps3 slices through the business to align with the customer outcomes and situates everything together either permanently or by continuous alignment that is need to ensure that the customer outcomes are also everyone else's outcomes. Vertical slicing; an enterprise enabler
  8. 8. “Moving from the ME culture to the WE culture” Transformation; hearts and minds with skills and delivery
  9. 9. Business http://paradigm- interactions.com/ https://www.linkedin.com/in /karlsmith2/ http://ubi-net.us/ Social Media Hashtags: #Futurist #IoT #BlockChain #Agile #DevOps #UbiNET #Innova8 #AI Twitter: @UserExperienceU @UbiNETus @Paradigminov8

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