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Pursuing International 
Strategies In Canada 
Christian Hoyos 
Jose Villarreal
Introduction 
Canada is a country located in North America that extends 
from the Atlantic Ocean in the east, to the Pacific Ocean on 
the west, and the Artic Ocean to the North. Canada’s only 
neighboring country is The United States of America.
Overview of Canada 
 Capital City: Ottawa (-5 GMT) 
 Currency: Canadian Dollar (CAD) 
 The government system is a parliamentary 
democracy, a federation and constitutional 
monarchy. 
 The Head of State is Her Majesty Queen 
Elizabeth II 
 The head of the government is Stephen Harper 
(Prime Minister). 
 The Geography of Canada its mostly plains with 
mountains in the west coast.
Major Urban Areas 
EST 2011. 
 Toronto 5.377 million 
 Montreal 3.75 million 
 Vancouver 2.197 million
Culture Key Facts 
 Ethnic Make-up: British Isles origin 28%, French origin 23%, 
other 51% 
 Languages: English (official) 58.8%, French (official) 21.6%, other 
19.6% 
 Religions: Catholic 40.5%, Protestant 20.3%, none 23.9%, other 
15.3% (2011 est.) 
 Population: 34,834,841 (July 2014 est.) 
 Median age: 41.7 years 
 Life expectancy: 81.67 (14)
Culture 
 Canada is culturally diverse. 
 Canada is a country that encourages immigrants to retain their 
cultural identities, traditions, languages and customs. 
 Canadians are generally a tolerant, polite and extremely 
community-oriented people.
Regionalism 
Most Canadians have a strong allegiance to their province or 
region, sometimes more so than to the country. 
For example: 
 Quebec: The French region, has a distinct cultural identity 
compare to the rest of the country and the people are 
extremely regionalistic/independent. 
 Ontario: This is the business hub and the people tend to be 
business-like and conservative.
Customs & Etiquette 
 The most common greeting is the handshake. It should be firm 
and accompanied by direct eye contact and a sincere smile. 
 Canadians like their space and prefer to be at an arm’s length 
when speaking to someone. 
 Wait until invited before using someone's first name although 
Canadians tend to move to a first-name basis rapidly. 
 French Canadian friends may greet each other by lightly kissing 
on the cheeks (once on the left cheek and once on the right). 
TIP: 
If using French in Quebec always use the formal pronoun "vous" 
(you) when speaking to someone and do not switch to the informal 
"tu" unless invited to do so.
Business Meetings 
 Canadians begin meetings with a minimal amount of 
small talk. 
 Shake hands with everyone at the meeting upon arrival 
and departure. 
 Men may offer their hand to a woman without waiting 
for her to extend hers first. 
 Examine any card you receive before putting it in your 
card case. 
 Meetings are generally well-organized and adhere to 
time schedules. 
 Meetings tend to be informal and relaxed in manner. 
 Canadians are essentially rational and logical and thus 
they will not be convinced by emotions, passion or 
feelings.
Doing Business With Canadians: 
Extra Tips 
 Canadian businesspeople often begin relationships in a 
reserved manner. 
 Canadians appreciate politeness. 
 Canadians are reticent to discuss their personal lives with 
business associates. 
 Canadians can disagree openly when necessary, they prefer to 
do so with diplomacy. 
 In Quebec there may be more time spent on relationship-building. 
 In Quebec, have one side of your business card translated into 
French. Hand the card so the French side faces the recipient.
Product 
 Sector: work clothing 
 Industrial and service uniforms 
 FTA No tariff 
 Airlines and hospital clothing 
 Canadian government is a main buyer in this sector 
 Parcitipation in state purchases process 
 Strategy: export with an own brand
Canadian Economy 
 GDP of $1.518 trillion (2013 est.) 
 GDP per capita: $43,100 (2013 est.) 
 Standard & Poor’s Rating: AAA 
 Canadian Imports: $471 billion (2013 est.) 
 Canada's major banks are among the most 
stable in the world. 
 Canada has a market system in which the 
prices of goods and services are determined in 
a free price system. 
 In 2008, growth slowed sharply for the first 
time in a decade.
Important FTA & Economical 
Memberships 
North American Free Trade Agreement: 
 Members: Canada, Mexico and the U.S.A. 
 Formation: January 1, 1994 
Canada is also a member of these Important memberships: 
 G-7 
 Asian Pacific Economic Operation (APEC)
2014 Index of Economic Freedom
Canadian Economy: Latest News 
 http://www.ctvnews.ca/business/imf-sees-growth-in-canada- 
s-economy-but-also-plenty-to-worry-about- 
1.1766050 
 http://www.therecord.com/news-story/4454575- 
customer-growth-latin-american-expansion-key-priorities- 
for-scotiabank-ceo/
Advantages of Doing Business 
with Canada 
 Economic Freedom 
 Freedom From Corruption. 
 Logistics HUB. 
 Easy Access to the US market in case of expanding. 
 Gain knowledge from manufacturing industry leaders 
located in Canada.
Economic overall Freedom
Logistics Hub 
 Airports: 1,467 (est. 2013). 
 Railways: 46,552 km 
 Roadways: 1,042,300 km 
 Major seaport(s): Halifax, Saint John (New Brunswick), 
Vancouver 
 River and Lake port(s): Montreal, Quebec City, Sept-Isles (St. 
Lawrence); Fraser River Port (Fraser); Hamilton (Lake 
Ontario).
Corruption Perceptions Index 
2013
Doing Business 2014
Country Risks 
 High degree of openness and strong dependence on the 
United States economy. (The Canadian Dollar (CAD) has A 
strong dependency to the US dollar). 
 Insufficient R&D spending 
 Loss of business competitiveness due to the rising power 
of emerging competitors. 
 High household debt level.
Cultural Risk 
 Canadian consumers don’t risk buying newly introduced 
brands/products in the market because they feel 
comfortable with their living standards. 
 Canadians are very patriotic and tend to buy products 
made or associated with the country.
Latest News 
 http://www.bloomberg.com/news/2014-03-17/canada-said- 
to-announce-business-innovation-vouchers.html 
Canada unveiled a C$20 million ($18.1 million) funding 
program today to help businesses create partnerships 
with universities and research institutes to bolster the 
country’s lagging innovation record.
Video 
 https://www.youtube.com/watch?v=Cxc8CnOYhss

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Pursuing International Strategies in Canada: Understanding the Market

  • 1. Pursuing International Strategies In Canada Christian Hoyos Jose Villarreal
  • 2. Introduction Canada is a country located in North America that extends from the Atlantic Ocean in the east, to the Pacific Ocean on the west, and the Artic Ocean to the North. Canada’s only neighboring country is The United States of America.
  • 3. Overview of Canada  Capital City: Ottawa (-5 GMT)  Currency: Canadian Dollar (CAD)  The government system is a parliamentary democracy, a federation and constitutional monarchy.  The Head of State is Her Majesty Queen Elizabeth II  The head of the government is Stephen Harper (Prime Minister).  The Geography of Canada its mostly plains with mountains in the west coast.
  • 4. Major Urban Areas EST 2011.  Toronto 5.377 million  Montreal 3.75 million  Vancouver 2.197 million
  • 5. Culture Key Facts  Ethnic Make-up: British Isles origin 28%, French origin 23%, other 51%  Languages: English (official) 58.8%, French (official) 21.6%, other 19.6%  Religions: Catholic 40.5%, Protestant 20.3%, none 23.9%, other 15.3% (2011 est.)  Population: 34,834,841 (July 2014 est.)  Median age: 41.7 years  Life expectancy: 81.67 (14)
  • 6. Culture  Canada is culturally diverse.  Canada is a country that encourages immigrants to retain their cultural identities, traditions, languages and customs.  Canadians are generally a tolerant, polite and extremely community-oriented people.
  • 7. Regionalism Most Canadians have a strong allegiance to their province or region, sometimes more so than to the country. For example:  Quebec: The French region, has a distinct cultural identity compare to the rest of the country and the people are extremely regionalistic/independent.  Ontario: This is the business hub and the people tend to be business-like and conservative.
  • 8. Customs & Etiquette  The most common greeting is the handshake. It should be firm and accompanied by direct eye contact and a sincere smile.  Canadians like their space and prefer to be at an arm’s length when speaking to someone.  Wait until invited before using someone's first name although Canadians tend to move to a first-name basis rapidly.  French Canadian friends may greet each other by lightly kissing on the cheeks (once on the left cheek and once on the right). TIP: If using French in Quebec always use the formal pronoun "vous" (you) when speaking to someone and do not switch to the informal "tu" unless invited to do so.
  • 9. Business Meetings  Canadians begin meetings with a minimal amount of small talk.  Shake hands with everyone at the meeting upon arrival and departure.  Men may offer their hand to a woman without waiting for her to extend hers first.  Examine any card you receive before putting it in your card case.  Meetings are generally well-organized and adhere to time schedules.  Meetings tend to be informal and relaxed in manner.  Canadians are essentially rational and logical and thus they will not be convinced by emotions, passion or feelings.
  • 10. Doing Business With Canadians: Extra Tips  Canadian businesspeople often begin relationships in a reserved manner.  Canadians appreciate politeness.  Canadians are reticent to discuss their personal lives with business associates.  Canadians can disagree openly when necessary, they prefer to do so with diplomacy.  In Quebec there may be more time spent on relationship-building.  In Quebec, have one side of your business card translated into French. Hand the card so the French side faces the recipient.
  • 11. Product  Sector: work clothing  Industrial and service uniforms  FTA No tariff  Airlines and hospital clothing  Canadian government is a main buyer in this sector  Parcitipation in state purchases process  Strategy: export with an own brand
  • 12. Canadian Economy  GDP of $1.518 trillion (2013 est.)  GDP per capita: $43,100 (2013 est.)  Standard & Poor’s Rating: AAA  Canadian Imports: $471 billion (2013 est.)  Canada's major banks are among the most stable in the world.  Canada has a market system in which the prices of goods and services are determined in a free price system.  In 2008, growth slowed sharply for the first time in a decade.
  • 13. Important FTA & Economical Memberships North American Free Trade Agreement:  Members: Canada, Mexico and the U.S.A.  Formation: January 1, 1994 Canada is also a member of these Important memberships:  G-7  Asian Pacific Economic Operation (APEC)
  • 14. 2014 Index of Economic Freedom
  • 15. Canadian Economy: Latest News  http://www.ctvnews.ca/business/imf-sees-growth-in-canada- s-economy-but-also-plenty-to-worry-about- 1.1766050  http://www.therecord.com/news-story/4454575- customer-growth-latin-american-expansion-key-priorities- for-scotiabank-ceo/
  • 16. Advantages of Doing Business with Canada  Economic Freedom  Freedom From Corruption.  Logistics HUB.  Easy Access to the US market in case of expanding.  Gain knowledge from manufacturing industry leaders located in Canada.
  • 18. Logistics Hub  Airports: 1,467 (est. 2013).  Railways: 46,552 km  Roadways: 1,042,300 km  Major seaport(s): Halifax, Saint John (New Brunswick), Vancouver  River and Lake port(s): Montreal, Quebec City, Sept-Isles (St. Lawrence); Fraser River Port (Fraser); Hamilton (Lake Ontario).
  • 21. Country Risks  High degree of openness and strong dependence on the United States economy. (The Canadian Dollar (CAD) has A strong dependency to the US dollar).  Insufficient R&D spending  Loss of business competitiveness due to the rising power of emerging competitors.  High household debt level.
  • 22.
  • 23. Cultural Risk  Canadian consumers don’t risk buying newly introduced brands/products in the market because they feel comfortable with their living standards.  Canadians are very patriotic and tend to buy products made or associated with the country.
  • 24. Latest News  http://www.bloomberg.com/news/2014-03-17/canada-said- to-announce-business-innovation-vouchers.html Canada unveiled a C$20 million ($18.1 million) funding program today to help businesses create partnerships with universities and research institutes to bolster the country’s lagging innovation record.
  • 25.