Staff Evaluation Form

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For my graduate work I took a course on workplace competencies. I created an evaluation form for employees in my department.

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Staff Evaluation Form

  1. 1. Support Staff Evaluation Form Karen Pilarski OD-647 FinalSupport Staff Name Job Title Department DateSupervisor Name Supervisor Title Year or Period Covered Date Hired From: / / To: / /Purpose of Evaluation:In addition to the annual self assessment the purpose of this evaluation is to provide feedback to the employeeabout his/her level of competence in the Admissions Office. This evaluation will be completed bi-annually. TheDirector of Technology and Training will use this information as a way to document strengths and areas forimprovement within the department. This evaluation is not tied to monetary gains or losses. The goal ofcompleting this evaluation is to open a discussion about where the employee is in terms of meeting self-assessment goals. This evaluation is a tool used to determine progress. In addition this tool is a resource todetermine if the goals employees set are feasible or not.Rating System1=Unsatisfactory2=Needs Improvement3=Meets Expectations4=Exceeds Expectations5=SuperiorUnsatisfactory……………………………………………….Superior 1 2 3 4 5Definition of Rating SystemUnsatisfactory: Employee’s work performance fails to meet expectations of job responsibilities. The employee didnot perform at the level needed to successfully complete job tasks. Employee needed frequent work revisions ormeeting with supervisor(s). Immediate training is necessary to sustain role in Admissions Office.Needs Improvement: Employee’s work performance on occasion fails to meet expectations of job responsibilities.Improvement is needed to fully meet all core competencies effort or skills. Training is required in order meetqualifications of job role in the Admissions Office.Meets Expectations: Employee’s work performance generally meets all job responsibilities and core competencies.Normal amount of guidance and supervisor involvement is required.Exceeds Expectations: Employee’s work performance occasionally surpasses expectations. Most of the corecompetencies are scored at a level above the normal standard.Superior: Performs above or beyond all expectations and is at the highest level for all core competencies.1
  2. 2. Core Competencies Communication Communicates and responds to both internal and external customers in a respectful and timely manner. Demonstrates strong writing communications skills- the ability to read, interpret, create, edit and complete documents. Has positive demeanor and assists colleagues, prospective students, students and visitors in a professional manner. Unsatisfactory……………………………………………….Superior 1 2 3 4 5Comments______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________ Analysis and Critical Thinking Effectively probes and researches various data for reports Determines potential issues and plans accordingly Uses logic and methods to solve difficult problems with effective solutions Unsatisfactory……………………………………………….Superior 1 2 3 4 5Comments______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________ Technology Proficient in Microsoft Word, Excel and Outlook Uses the appropriate technology methods, tools, equipment for tasks Demonstrates the ability to use Datatel for data entry, compiling reports and various other duties. Unsatisfactory……………………………………………….Superior 1 2 3 4 5Comments______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________2
  3. 3. Team work/Collaborating work environment The ability to have a difference of opinion and yet remain fair and open minded The ability to solve internal or external problems without outside interference Is cooperative and courteous Demonstrates patience-Respectful of differences of learning styles and skills. Unsatisfactory……………………………………………….Superior 1 2 3 4 5Comments______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________ Ethics Handles sensitive information in a confidential and respectful manner Adheres to Alverno College and Admissions Office procedures and policies Acts fairly and with strong integrity Unsatisfactory……………………………………………….Superior 1 2 3 4 5Comments______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________ Work Quality/Attitude about work Produces high quality work Completes work that is accurate and has minimal errors Observes Datatel rules and procedures Accepts constructive criticism Adapts to changing rules and procedures Unsatisfactory……………………………………………….Superior 1 2 3 4 5Comments______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________3
  4. 4. Self-Development Recognizes strengths and areas of improvement Understands what processes or steps are needed in order to improve skill Committed to self improvement and takes active role in learning Unsatisfactory……………………………………………….Superior 1 2 3 4 5Comments______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________Goals_____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________Self Assessment Are goals feasible? Goals Met? Review Goals on / /completed on / / Yes No Yes NoTotal Score Proficient Training needed Recommended Actions Needs improvement Unsatisfactory_________________________________________________Director of Training and Technology Signature_________________________________________________Support Staff SignatureWhite copy-Staff file in Admissions Office Pink copy-Employee copy4

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