The rules of management

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The rules of management

  1. 2. About the Author – Richard Templar Richard Templar  is a British author who has written many self-development books. He has over 30 years of experience in the business world; having worked in many positions for many companies - and now runs several companies of his own. He shares his path to success in a series of books, in which "Rules" are presented to achieve success: be it in business, money, or life in general.
  2. 3. Book Review <ul><li>This books gives us a thoughtful overview of how to handle business when there is a abundant amount of stress to handle.  </li></ul><ul><li>The book has many secrets that are undertaken by a successful businessman today. </li></ul><ul><li>It tells readers how our actions and behavior matters with every business-related decision. </li></ul><ul><li>It also gives us good advice on how to be an independent businessman and live a successful life - teaches us how to balance our personal life along with business. </li></ul><ul><li>The examples provided in the book seems to be practical as well as logical.  </li></ul>
  3. 5. Rule 2-Know what a team is and how it works <ul><li>To work in a team a manager should get him selves involved as a part of a team and not as a the boss. </li></ul><ul><li>As a manager should get the team emotionally involve themselves in their task so as to bring out their highest efficiency. </li></ul><ul><li>As a manager one should motivate his team and create an atmosphere to get the job done from the employees. The employees should be given achievable targets which motivate them. </li></ul>
  4. 6. Rule 5-Make meetings fun <ul><li>Fun means allowing the employees to be themselves and to bring their own contribution. </li></ul><ul><li>Meetings should not be monotonous by always discussing about the business. A manager should interact with the team so as to know his team well and laugh and let people tell stories. </li></ul><ul><li>The manager should not act like the boss but instead be flexible enough to allow other sugestions. </li></ul>
  5. 7. Rule 7-Set your boundaries <ul><li>The team should be disciplined and should practice zero tolerance to survive. </li></ul><ul><li>Employees should not be given an inch or else they’ll take the whole rope, therefore they should be kept under control. </li></ul><ul><li>Be it dress, customer care or whatever the employees should be within the specified boundaries. </li></ul>
  6. 8. Rule 9-Offload as much as you can – or dare <ul><li>A manager should know how to manage events, processes, situations, strategies but not people. If as a manager we manage these things the people are automatically managed and tell what we want and get one form them. </li></ul><ul><li>Work should be assigned to the employees and should be checked after they are done with it to make sure whether it is up to the mark. </li></ul>
  7. 9. Rule 12- Encourage people <ul><li>As a manager the employees should be encouraged to carry out the jobs and understand their limitations. </li></ul><ul><li>It is possible that some of them are good at certain things and some at the other. If all would have been same then it wouldn’t have been a team. </li></ul><ul><li>As a boss we you should appreciate and acknowledge the job done and that encourages them to work more. </li></ul>
  8. 10. Rule 15-Give credit to the team when it deserves it <ul><li>We must praise and give credit to the team when things go well. </li></ul><ul><li>Whenever things go well you should say “the team did it” and not “I did it” because this motivates the team to work and helps to get the job done on time. </li></ul><ul><li>The team should be provide with the best resources if they deserve it. By not doing so you are depriving the chance to shine. </li></ul>
  9. 11. Rule 20-Create a good atmosphere <ul><li>Its very essential to create a good atmosphere to work as this would reflect in how they handle customers and most importantly the way the work with you. </li></ul><ul><li>The 3 rules for any workplace are:- </li></ul><ul><li>1)politeness </li></ul><ul><li>2)friendliness </li></ul><ul><li>3)kindness </li></ul>
  10. 12. Rule 22-Fight for your team <ul><li>Whenever needed fight for more resources, more money, better facilities, and whatever it takes to make your team happy. </li></ul><ul><li>Fighting for the team needs self-confidence as you are going to your boss and convince him that your team is the best, deserves the best, needs the best, and you aren’t going until they provide you with the best. </li></ul><ul><li>Show trust in your staff by backing them, leaving them alone to get the job done. Relax and let them go on with it. </li></ul>
  11. 13. Rule 25-Listen to ideas from others <ul><li>Listen to everyone no matter what is their position has always something to offer you. </li></ul><ul><li>Although you do not need to consult them with every matter but for the big things, yes. </li></ul><ul><li>Talk to them, get their feedback, their ideas, their creativity. </li></ul><ul><li>Praise the members who likes to be praised in public and tell the introspective ones that you did a good job privately. </li></ul>
  12. 14. Rule 31-Use positive reinforcement motivation <ul><li>Motivate your team by praising them, and let them know you are monitoring them. </li></ul><ul><li>“ Thank” your team member if he/she has done a great job and praise the person as soon as possible . </li></ul><ul><li>If you reinforce the behavior this way then its certainly happening again and if you fail to do so then your team won’t give their best. </li></ul>
  13. 15. Rule 34-Train them to bring solutions, not problems <ul><li>Ask the staff to give solutions to the problems rather than bringing problems to you. </li></ul><ul><li>Let them give you the solutions first and try to discover yourself the problem. </li></ul>
  14. 17. Rule 35-Get it done/work hard <ul><li>You must know how to get the work done from the team and so for that you will have to be: </li></ul><ul><li>1)organized </li></ul><ul><li>2)dedicated </li></ul><ul><li>3)ruthlessly efficient </li></ul><ul><li>4)focused </li></ul><ul><li>Behave like a decent, civilized, talented will help your staff go to the top. </li></ul><ul><li>You should be able to inspire the team as boss. </li></ul>
  15. 18. Rule 39-Know what you are supposed to be doing <ul><li>Being the manager you have to manage your team, have budgets and figures and targets which all have to be met. </li></ul><ul><li>You should be knowing what you are supposed to be doing when sometimes your senior management changes their minds and expects you to know telepathically i.e. without being informed about. </li></ul><ul><li>To know what you are doing you need to have a plan and only that will lead you to the treasure. </li></ul>
  16. 19. Rule 42-Be consistent <ul><li>You have to be consistent in whatever you do, be it your dress code, the way you work, the way you treat your staff courteously, to getting in early at work. </li></ul><ul><li>Being the boss you need to be proactive and put aside some time to plan the week. </li></ul><ul><li>You always need to keep moving forward which will also motivate the employees to willingly join behind you. </li></ul>
  17. 20. Rule 46-Learn from your mistakes <ul><li>Everyone makes mistakes but wise men learn from his mistakes and fools keep repeating them. </li></ul><ul><li>Once you made a mistake you need to find the right way to do it next time. You have always something to learn and this process goes on. </li></ul><ul><li>You should have a game plan for both short-term goals and long-term goals. </li></ul><ul><li>You need to sometimes unlearn things and prepare to adapt quickly to changes. </li></ul>
  18. 21. Rule 50-Know when to kick the door shut <ul><li>Sometimes you need to be alone and need peace for a while. You should know when to kick the door shut so that you can: </li></ul><ul><li>1)get on with some work </li></ul><ul><li>2)have a meeting in private </li></ul><ul><li>3)let team know you don’t want to be disturbed </li></ul><ul><li>4)let the team know you really are the boss and not really one of them at all </li></ul>
  19. 22. Rule 52-Have a plan B and a Plan C <ul><li>You need to have alternative plans for disasters when plans go wrong. </li></ul><ul><li>Never assume that everything will go right every time and sometimes even Plan B wont work so you need to have alternative plans always ready. </li></ul><ul><li>As a manager you should also manage your health by having regular food, doing exercise, etc. </li></ul>
  20. 23. Rule 57-Face the future <ul><li>You certainly know that situations are going to change and so you need to be ready for it. Your team will change, so will your bosses and also the customers and colleagues. </li></ul><ul><li>You too will change and a smart manager is the one who is always prepared for the changes. </li></ul><ul><li>What this means is that when change occurs and you cant take it in your stride and aren’t thrown off course by it. </li></ul>
  21. 24. Rule 61-Be decisive, even if it means being wrong sometimes <ul><li>Its better to jump and make a mistake than to sit there too frightened to make a move. </li></ul><ul><li>You must work according to the principles and not go beyond them. You should not go beyond the limit no matter what. </li></ul>
  22. 25. Rule 72-Keep learning, especially from the opposition <ul><li>You must always learn from your competitors and keep checking out what they are doing and if they are effective they are going to check out what you are doing. Never fear from competition because its always going to there. </li></ul><ul><li>If you fear competition what you really fear is own incompetence. </li></ul>
  23. 26. Rule 75-Let the company see you are on its side <ul><li>You need to do concrete things to show your company that you are on its side. Such as: </li></ul><ul><li>1)buy some shares </li></ul><ul><li>2)show an interest and ask question </li></ul><ul><li>3)actively speak well for he company </li></ul><ul><li>4)know the company’s statement and philosophy </li></ul><ul><li>5)know the company’s social standing and what it does for the community </li></ul>
  24. 27. Rule 77-Don’t bad-mouth your boss as well as team <ul><li>As a manager you should not say bad about your boss, company, team, etc. </li></ul><ul><li>Things will go wrong and its given but you should plan for it, build into your own plans, learn from ti and move forward. </li></ul>
  25. 28. Rule 86-Share what you know <ul><li>You should mentor people who don’t know because you don’t need to know anymore than that. </li></ul><ul><li>You share ideas, etc. with your colleagues because the more you give out the more you will get back. </li></ul><ul><li>Suppose you give some information to 10 managers you will get back 10 bits of information back from them which will eventually help you. </li></ul>
  26. 29. Rule 90-Aim for respect rather than being liked <ul><li>Your team should look up to you and give respect to you. Rather than being liked by them gain respect from them and you should be a role model for them. </li></ul><ul><li>Maintain some distance from your employees and they won’t see it as stand-offishness but will respect the space you give them. </li></ul>
  27. 30. Rule 92-Seek feedback on your performance <ul><li>Always try to get feedback from your seniors and see what they expect from you. </li></ul><ul><li>You should seek feedback to: </li></ul><ul><li>1)identify your strengths and weaknesses </li></ul><ul><li>2)learn from a situation </li></ul><ul><li>3)see how your team is performing </li></ul><ul><li>4)compare the feedback with your own assessment of any situation </li></ul>
  28. 31. Rule 100-Be a diplomat for the company <ul><li>Every company has good things and bad things. Focus on the good things and be proud that the company had one of the best managers employed i.e. you. </li></ul><ul><li>Speak highly of your company wherever you go and in whatever you do. </li></ul><ul><li>If you get a complaint then accept it and get to know more about it and get back to them. </li></ul><ul><li>Just as you would go extra mile for a customer, try to go and extra mile for your company. </li></ul>

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