Peer Learning Group 1:Measuring the NetworkedNonprofit:Sense-MakingSession 5: May 29, 2013Beth Kanter,Visiting Scholar, So...
Welcome!If you experience any technicaldifficulties logging into thesystem, please contact Ready/TalkCustomer support: 800...
Participants: Roll CallAAPIPAmerican Civil Liberties UnionAmerican Leadership Forum - Silicon ValleyArts Council Silicon V...
Flickr Photoby MalinkiThis call is beingrecorded* 2
Peer Learning Group 1:Measuring the NetworkedNonprofit:Sense-MakingSession 5: May 29, 2013Beth Kanter,Visiting Scholar, So...
Beth Kanter and Stephanie Rudat
AgendaOnly themoderator cansee you chatsTweet yourinsights#netnon• Roll Call/Recap• It’s A Process• Say It With Charts• Da...
• 50% (12) of participants design, implement, anddocument an action learning project that improve resultsof social media s...
Poll: Defining Your Action Learning ProjectCase StudyProject FinishedImplementing, NotFinishedDesigned, NotImplementingSta...
Measurement Indicators: Sense-MakingCrawl: Does not use data to make planning decisions.Walk: Uses data for decision-makin...
Sense-Making: It’s A ProcessSenseMakingCleanOrganizePatternsContextVisualizeApply
Clean
Clean: Check Your Numbers
Organize: Sort, Filter, Group, Categorize/
Context: Look for PatternsDecrease or IncreaseLong or ShortUp or DownNo ChangeIs that success or a failure?
Context: Ask So What Three Times
Context: Data Is Like Fresh Bread
Context: Sense-Making Is A Sandwich
Visualize: Pick Right Chart Format: 4 Basic TypesPie Chart: Parts of One WholeBar Chart: Comparison of ItemsColumn Chart: ...
Visualize: Variations
Visualize: Pick Right Chart Format and Simplify
Visualize: Tell A Story With Your Data
Look for Failure First, Successes SecondMountains and ValleysThen start digging …..Apply: What will you change, keep, or n...
Reflection• What is works for you or yourorganization in making sense of yourdata? Why?• What is the most challenging part...
Chartwell FontsMicrosoft PublisherMicrosoft PPTSMART ARTWordleThe Noun ProjectPikto ChartA Few Simple Data Visualization T...
Say It With Charts!http://www.bethkanter.org/datanerd-charts/Step 1:Which Chart is Best?Step 2:Use Color To EmphasizeStep ...
My Data from Monthly Webinar Polls:Action Learning Project Feb -4 Feb-25 Mar -18 Apr-15Design not started 42% 4% 0% 0%Desi...
What Chart Should I use?1 - PIE 2 - BAR3 - COLUMN4 -LINEPOLL: What Chart Should I Use?
Column Chart It Is! But Too Much Data Clutter ….
Measurement of Progress Towards Program GoalsAction Learning Project Feb -4 Feb-25 Mar -18 Apr-15Design not started 42% 4%...
Use of Color and Metaphor: Red, Yellow, Green50% of participants design, implement, anddocument an action learning project...
Use of Color and Metaphor: Red, Yellow, Green
Reduce Visual Clutter: Chart Ink Concept from Tufte
Add Title With Conclusion
Action Learning Project: Reflection• What do you need to finish your actionlearning project by June call?Only themoderator...
June 24, 20131-2:30 PM PSTContinue to implement action learning projectTopic: Learning CulminationPresentationsIWHCExhaleL...
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  • Welcome. This is the very session for this project and I’m thrilled that you have decided to participate in this learning journey. I look forward to learning a lot from you. Today’s call is an orientation to the program and an opportunity for you to ask questions.Give my gratitude the The David and Lucile Packard Foundation for supporting this project and my work …AgendaRoll Call/RecapFramework for Selecting Measurement ToolsTool Box ShareSmart Spreadsheet TricksROC - (Tracking Spreadsheet for influencers and content)Leadership Learning Community (Tracking/Spreadsheet)Upwell - Nodel XLMarine Science Institute - SurveyNext StepsHow To Be Prepared:Keep moving on implementation of your action learning project - book a coaching session with Beth Kanter if you need some helpHomework: Fill in the 2-3 PPT slides in this template (it won't take you long!)What measurement tools are you using and why?What data does it collect to help you understand whether you have reached your goal?Share your spreadsheet (not the data, but the structure)
  • Every few minutes as we get started, tech support reminder, type into the chat, roll call
  • Because this is our first call, I’m going to run down the names of the organizations and have everyone say their name – so we can hear each other’s voices. I won’t be doing this for every call – we will get into grove where you should arrive 5-10 minutes early and announcement yourself. If you arrive after the call is underway, let us know you are hear by using the chat.
  • http://www.flickr.com/photos/malinki/2621920871/sizes/o/Start recording about 2 minutes late to let people join *2
  • Welcome. This is the very session for this project and I’m thrilled that you have decided to participate in this learning journey. I look forward to learning a lot from you. Today’s call is an orientation to the program and an opportunity for you to ask questions.Give my gratitude the The David and Lucile Packard Foundation for supporting this project and my work …AgendaRoll Call/RecapFramework for Selecting Measurement ToolsTool Box ShareSmart Spreadsheet TricksROC - (Tracking Spreadsheet for influencers and content)Leadership Learning Community (Tracking/Spreadsheet)Upwell - Nodel XLMarine Science Institute - SurveyNext StepsHow To Be Prepared:Keep moving on implementation of your action learning project - book a coaching session with Beth Kanter if you need some helpHomework: Fill in the 2-3 PPT slides in this template (it won't take you long!)What measurement tools are you using and why?What data does it collect to help you understand whether you have reached your goal?Share your spreadsheet (not the data, but the structure)
  • Here’s a little bit about me – blogger, author, trainer.A lot of my work lately has been designing and facilitating peer learning networks about becoming networked nonprofits and social media– the photo there is a cluster of Packard Fdn. Grantees that focus on family planning … I was in Delhi in June for the start up – an intensive boot camp, followed by remote assistance. There’s were great lunches there, so to avoid people falling asleep … I made them move. The hotel had beautiful three story staircase and they had do laps … so if you do training – incorporating movement and interaction helps people learn and we’re going to do a lot of that today!
  • AgendaRoll Call/RecapFramework for Selecting Measurement ToolsTool Box ShareSmart Spreadsheet TricksROC - (Tracking Spreadsheet for influencers and content)Leadership Learning Community (Tracking/Spreadsheet)Upwell - Nodel XLMarine Science Institute - SurveyNext StepsHow To Be Prepared:Keep moving on implementation of your action learning project - book a coaching session with Beth Kanter if you need some helpHomework: Fill in the 2-3 PPT slides in this template (it won't take you long!)What measurement tools are you using and why?What data does it collect to help you understand whether you have reached your goal?Share your spreadsheet (not the data, but the structure)
  • This is really important – how you make sense and apply the data …….
  • http://www.flickr.com/photos/two-wrongs/165403877/sizes/o/AccurateFormatting correctlyNo cut and paste or export mistakes
  • 88% of excel spreadsheets contain mistakesMental check .. If it is supposed to added up to 100% - it should
  • http://www.flickr.com/photos/ebarney/3348965637/sizes/lhttp://www.flickr.com/photos/ledgard/http://www.flickr.com/photos/seditiouscanary/1279041211/sizes/l/http://www.flickr.com/photos/alpima/6944759336/sizes/l/
  • Ask “so what” three times. Once again, put on your board member hat. Summon up every ounce of skepticism you’ve ever had. For ever slide, chart, table or graph, ask “So What?” .. make sure you can answer the question and relate the numbers back to the mission of your organization or at least your department. So what if our stakeholders had less opportunities to hear about us? Does it affect our online donation? Our volunteer efforts? So what if we had more Facebook likes, what changed in our ability to fill the needs in our catch basin. So what if we didn’t get our messages out? Did that give greater visibility to opposition groups? Does it mean that we have a harder time attracting and keeping talent? http://www.flickr.com/photos/halloweenjack/2047851060/in/faves-cambodia4kidsorg/
  • Have the data ready when you are making decisionsData is like homemade bread. When it’s still in the over, not quite ready, the anticipation is huge. You can’t wait to see it. When you take it out of the oven, it’s perfect. You can use it for anything. You serve it with dinner, then have it for breakfast, and make sandwiches with it for lunch. After a while, it gets old and stale and you stick in in the freezer. A few months later you take it out and make bread pudding with it. When data is fresh, you can mine it for all kinds of data and insights, but the older it gets the less useful it is. Eventually, it makes for a good benchmark, but isn’t really that useful anymore. So make sure that your data is ready and at hand when you have to make decisions. http://www.flickr.com/photos/umpqua/388856350/sizes/l/in/photostream/
  • http://www.flickr.com/photos/lucaohman/4429882836/sizes/l/
  • http://www.flickr.com/photos/lucaohman/4429882836/sizes/l/Pick right formatUse color to add meaningUse visual metaphors
  • http://www.flickr.com/photos/lucaohman/4429882836/sizes/l/Pick right formatUse color to add meaningUse visual metaphors
  • http://www.flickr.com/photos/lucaohman/4429882836/sizes/l/Pick right formatUse color to add meaningUse visual metaphors
  • Rod Stewart was right Every picture tells a story is more than just one of the best-selling albums in history. It’s valuable advice and when it comes to presenting results, every chart, dashboard or table should tell a story. Trend data over time to indicate progress (or lack thereof.) Comparing data to peers, or comparing campaigns tells a story. Pie charts do not. Yes, pie charts are simple ways to express data, but chances are, they don’t tell much of a story, especially if there are so many slices you can’t tell what is what, or if there is only one big slice. If a chart, graph or table doesn’t tell a story, it probably doesn’t belong in your report.
  • Look for Failure First, Successes Second Look at your benchmarks and ask yourself: What didn’t work, or if everything worked to a certain extent, what were the worst performing programs? Where do we need to pay attention? What can be improved? 
  • http://www.bethkanter.org/dyi-infographics/http://www.bethkanter.org/visualmarketing/http://www.bethkanter.org/data-viz-slo/http://onlinecharttool.com/linkhttp://nces.ed.gov/nceskids/index.asphttp://www.flickr.com/photos/cambodia4kidsorg/3275211260/
  • http://www.flickr.com/photos/cgc/5259321/sizes/m/
  • Slideshare how do i say it with charts

    1. Peer Learning Group 1:Measuring the NetworkedNonprofit:Sense-MakingSession 5: May 29, 2013Beth Kanter,Visiting Scholar, Social Media and NonprofitsThe David and Lucile Packard FoundationOrganizational Effectiveness Program
    2. Welcome!If you experience any technicaldifficulties logging into thesystem, please contact Ready/TalkCustomer support: 800.843.9166Please use *6 to Mute yourconference lineWhile we are waiting, play with thechat: Type in yourname, organization, and location. I’lldo the roll call. Take this time to jotdown notes in your wiki journal.Only themoderatorcan see youchats
    3. Participants: Roll CallAAPIPAmerican Civil Liberties UnionAmerican Leadership Forum - Silicon ValleyArts Council Silicon ValleyCommunity Foundation Santa Cruz CountyCOMPASSExhaleGlobalGivingGrantmakers for Effective OrganizationsIbis Reproductive HealthInternational Womens Health CoalitionKuumbwa JazzLeadership Learning CommunityLeopold Leadership ProgramMarine Science InstitutePACTPopulation Action InternationalRoots of ChangeStanford Social Innovation ReviewThe Encore Fellowships Network (hosted by encore.org)United Way Silicon ValleyUpwell, incubated by Ocean ConservancyWildAidYoung Invincibles*7 unmute* 6 mute
    4. Flickr Photoby MalinkiThis call is beingrecorded* 2
    5. Peer Learning Group 1:Measuring the NetworkedNonprofit:Sense-MakingSession 5: May 29, 2013Beth Kanter,Visiting Scholar, Social Media and NonprofitsThe David and Lucile Packard FoundationOrganizational Effectiveness Program
    6. Beth Kanter and Stephanie Rudat
    7. AgendaOnly themoderator cansee you chatsTweet yourinsights#netnon• Roll Call/Recap• It’s A Process• Say It With Charts• Data Visualization Tools• Organizational Sense-Making• Mini-Case Studies• Next Steps
    8. • 50% (12) of participants design, implement, anddocument an action learning project that improve resultsof social media strategy through measurement• Participants generate six case studies of hownonprofits can measure social media effectively that arepublished on Beth’s Blog and/or presented during a call• 50% (12) of participants improve baseline level ofmaturity for one or more CWRF Measurement Indicatorsand average for group increases by .5 pointPeer Learning Program Outcomes
    9. Poll: Defining Your Action Learning ProjectCase StudyProject FinishedImplementing, NotFinishedDesigned, NotImplementingStarted designingNot Started
    10. Measurement Indicators: Sense-MakingCrawl: Does not use data to make planning decisions.Walk: Uses data for decision-making but not a formal organizationalprocess.Run: Reports are discussed at staff meetings and used to make decisionsthat improve results.Fly: Formal process for analyzing, discussing, and applying results. Datavisualization and formal reflection processes.Score: 2.38
    11. Sense-Making: It’s A ProcessSenseMakingCleanOrganizePatternsContextVisualizeApply
    12. Clean
    13. Clean: Check Your Numbers
    14. Organize: Sort, Filter, Group, Categorize/
    15. Context: Look for PatternsDecrease or IncreaseLong or ShortUp or DownNo ChangeIs that success or a failure?
    16. Context: Ask So What Three Times
    17. Context: Data Is Like Fresh Bread
    18. Context: Sense-Making Is A Sandwich
    19. Visualize: Pick Right Chart Format: 4 Basic TypesPie Chart: Parts of One WholeBar Chart: Comparison of ItemsColumn Chart: Time Series - ResetLine Chart: Time Series -Cumulativehttp://www.bethkanter.org/chart-formats/
    20. Visualize: Variations
    21. Visualize: Pick Right Chart Format and Simplify
    22. Visualize: Tell A Story With Your Data
    23. Look for Failure First, Successes SecondMountains and ValleysThen start digging …..Apply: What will you change, keep, or not do?
    24. Reflection• What is works for you or yourorganization in making sense of yourdata? Why?• What is the most challenging part ofsense-making of your data? Why?• How can you do a better job of sense-making?
    25. Chartwell FontsMicrosoft PublisherMicrosoft PPTSMART ARTWordleThe Noun ProjectPikto ChartA Few Simple Data Visualization ToolsMicrosoft EXCELCHARTS
    26. Say It With Charts!http://www.bethkanter.org/datanerd-charts/Step 1:Which Chart is Best?Step 2:Use Color To EmphasizeStep 3:Delete Data You Don’t NeedStep 4:Directly LabelStep 5:Save As A TemplateStep 6:Annotate
    27. My Data from Monthly Webinar Polls:Action Learning Project Feb -4 Feb-25 Mar -18 Apr-15Design not started 42% 4% 0% 0%Design started, not finished 58% 63% 19% 4%Design done, not implementing 0% 29% 33% 27%Implementing, not finished 0% 4% 48% 59%Finished implementation 0% 0% 0% 9%
    28. What Chart Should I use?1 - PIE 2 - BAR3 - COLUMN4 -LINEPOLL: What Chart Should I Use?
    29. Column Chart It Is! But Too Much Data Clutter ….
    30. Measurement of Progress Towards Program GoalsAction Learning Project Feb -4 Feb-25 Mar -18 Apr-15Design not started 42% 4% 0% 0%Design started, not finished 58% 63% 19% 4%Design done, not implementing 0% 29% 33% 27%Implementing, not finished 0% 4% 48% 59%Finished implementation 0% 0% 0% 9%50% of participants design, implement, and document an actionlearning project that improve results of social media strategy throughmeasurement
    31. Use of Color and Metaphor: Red, Yellow, Green50% of participants design, implement, anddocument an action learning project thatimprove results of social media strategythrough measurement
    32. Use of Color and Metaphor: Red, Yellow, Green
    33. Reduce Visual Clutter: Chart Ink Concept from Tufte
    34. Add Title With Conclusion
    35. Action Learning Project: Reflection• What do you need to finish your actionlearning project by June call?Only themoderator cansee you chatsType into Chat*6 mute* 7 unmute
    36. June 24, 20131-2:30 PM PSTContinue to implement action learning projectTopic: Learning CulminationPresentationsIWHCExhaleLeadership Learning CommunityOthers?Need help? Book a coaching sessionhttps://my.timedriver.com/4QHZGNext Session

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