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Nonprofits and the Social Web Beth Kanter, Beth’s Blog Connecting Up, Australia
Beth Kanter, Nonprofit Technology Trainer Photo by Steve Goodman
Beth’s Blog Profiles & Presence Communities RSS Powered Fundraising Sharing photos, bookmarks, videos, and more  Conversations network
I first heard about ConnectingUp in 2005….
 
 
 
 
 
What I’m going to talk about  … A story about socially networked fundraising Patterns of Success Just One Tool
Nonprofits and the Social Web: Patterns of Success
The Cute Dog Theory
A Remix of the Cute Cat Theory
Web2.0: to share cute cat photos
Wait a second … looking at nonprofits that have successfully Adopted social media ..  There are a lot of dog lovers …..
 
 
So, I asked these nonprofits professionals,  what do you need to think about to be successful on the social web?
Assess Audience Online Social Activities
 
Digital Natives
Where on the social web will I find my audience? How do they use the social web? What are they talking about? Who are they? What do they want?
 
Discuss/set objectives first
Not a monologue
Listening
Conversation
Even difficult ones …
The audience wants a voice
 
 
Transparency
Source:  Alan Levine – CogDog Blog Web 1.0
Web 2.0
 
Staff Roles
“ I was a Facebook junkie before I was hired!”
 
 
 
Define a box Define a Box
 
It takes time
Participant Content Creator Community Manager You get out what you put in … Source: Nina Simon, Museum2.0
Start small, reiterate over and over
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Was it worth it? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],However.. We learned from both campaigns!
Here’s some advice from Wendy Harmon, Red Cross Blogger
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
 
Success Patterns Assess Audience Objectives  Policy and Education Time investment Staff Roles Experiment
Social Presence: Twitter I just twittered that I’m playing my guitar right now!
 
 
Is there any value to knowing  what your friends are doing  right now?
 
 
Twitter is not dumb … if you follow smart people!
 
 
How to be efficient …
Nonprofits
 
 
 
 
 
October, 2007
A Story …
 
 
Contest Opens: December 13, 2007 3:00 PM
December 13, 2007 3:01 PM
I opened my Kimono
 
Strategy Make It Personal Theory Example ….
“ The message is not about the charity.  It’s about why the messenger cares.”   Katya Andresen, Network For Good
 
 
 
Will it scale?
Involvement Participator Type Ladder of Engagement Personal Fundraiser does the Network Weaving Happy Bystanders Create Solicit Money Share Listen Spreaders Donors Evangelists Instigators
Strategy:   Stories
Strategy Three R’s of Network Weaving
Relationship Building
Rewards
Reciprocity
Stories and Network Weaving …
 
Strategy Fun, Humor, Easy,  Urgency, Competitive  Spirit, and Passion!
What’s more fun than a birthday party?
 
 
 
 
 
 
 
 
Where did they get all those embarrassing photos?
 
 
125 people donated  142 birthday wishes 180 views on “see me naked” photo
But my birthday was Jan. 11 th  and we had 20 more days to go …
 
 
57 donors Energizing Burst
How To Ask for Donations on Twitter
Offline/Online
 
 
24 hours before the contest ends We’re in 1 st  Place
 
 
 
 
 
 
 
 
 
WooT! WooT!
Chan Piseth Thank You
Lessons Learned
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Strategy
And get your dogs in a row …..
Thank you! Beth Kanter [email_address] Beth’s Blog  http://beth.typepad.com @kanter on Twitter

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