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To DCFA Members (31 July, 2011)


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To DCFA Members (31 July, 2011)

  1. 1. Dear DCFA Milk-receiving Customers, Sunday, 31 July, 2011 THIS IS AN IMPORTANT NOTICE. THESE REVISED INSRUCTIONS TAKE EFFECT ON TUESDAY, 2ND AUGUST 2011. MILK AND CREAM WILL NOW BE DELIVERED ON TUESDAYS INSTEAD OF WEDNESDAYS. ALL MILK-RECEIVING CUSTOMERS ARE REQUESTED TO ACKNOWLEDGE RECEIPT OF THIS EMAIL. IF NO ACKNOWLEDGEMENT IS RECEIVED BY NOON ON MONDAY, 1ST AUGUST 2011, I WILL TELEPHONE YOU TO ASCERTAIN WHY YOU HAVE NOT RECEIVED THIS EMAIL. Im sending this to all organisations that receive weekly issues of milk from DCFA. I am also copying it to all Board Members andto Members of our Volunteer Milk Team.DELIVERY TIME. Robert Wisemans Dairies at Pensilva in Cornwall deliver milk and / or Cream to DCFA at the Salvation ArmyCongress Hall in Armada Way between 08.30 and 9 a.m. every Tuesday, with effect from Tuesday, 2nd August 2011. Of course ,theyll sometimes be late and sometimes early. DCFA has absolutely no redress on this and has to take delivery at whatever ti meit turns up!SORTING. Our terrific team of volunteers, ably led by Esme GOSS, then needs 30 minutes or so to sort the milk into types andsizes, and then to allocate it into batches for each receiving organisation. Please bear with us when doing this. It doesnt takelong to do but it is better done without interruption. So if your milk issue isnt quite ready then do please be patient!COLLECTION. All being well, DCFA would hope to have the milk / cream delivered by 9 a.m. and sorted by 9.30 a.m. I wouldtherefore ask you all to collect your milk issues between 9.30 and 10.30 a.m.MILK & CREAM TEMPERATURES. Milk / Cream is delivered to us in a refrigerated vehicle. We take it inside the Congress Hallbuilding immediately where we try to keep it as cool as we can until you collect it. Its important that you bring Kool Boxes ofsome description with you when collecting the milk and then place it somewhere cool as soon as you get back to your location. Itshould be kept to five degrees apparently! During the summer months it is obvously important that you collect your milk rations atthe prescribed time so as to help to keep it cool. Please see the attached notice below my signature block.QUANTITIES. DCFA has absolutely no control on the amount of milk / cream we receive from the dairy and consequently youmay not always receive the quantity you ask for. Sometimes well receive less than the required amount, sometimes more. If youwould like to change your quotas then do please let me know.DELIVERIES. DCFA will not normally deliver milk to any organisation and there are good reasons for this. DCFA does recognisehowever, that its customers are in the voluntary sector (just as we are), and that problems sometimes arise! So if there is t he oddoccasion when youre unable to collect milk at the stipulated time then do please let one of Milk Team Volunteers know and theylltry to assist. However, it must be emphasised that this must be the exception rather than the rule.CONTACT DETAILS. Im attaching a second list that gives everyones contact details. If there are any amendments requiredthen do please let me know. Youll note that this list includes the details of the Milk Team Volunteers if you need to contact themfor any reason.DCFA INFORMATION. The quantities of milk issued so far are displayed on our website (see my Signature Block). Do please dotake a look! I hope youre all receiving copies of the DCFA Newsletter each month? Do feel free to forward an article to me f orinclusion in any issue... and photographs too!THE WAY AHEAD. Theres so much potential for DCFA! DCFA could do so much more. DCFA has been promised fresh andambient food from local producers but of course well need our own premises before we can head off in that direct ion. If any ofyou know of any warehouse-type facilities or even an empty shop in the central area of Plymouth, then do please let us know.DCFA could do so much more... if only!WHO ELSE CAN WE HELP? Do you know of other organisations that may benefit from receiving milk but havent yet heard ofus? Do get them to contact us!COMPLAINTS AND SUGGESTIONS. If you have any cause for complaint or indeed, if you have any suggestions to make forthe good and benefit of us all, then please dont hesitate to get in touch with me. We will do the best we can with what we have.Best wishes,GeoffGeoffrey N. Read, MCIMCompany SecretaryThe Devon & Cornwall Food Association Ltd.A Private Company Limited by GuaranteeRegister Company No. 7419679 Registered Charity No. DCFA is recognised by HMRC as a Charity for tax purposes under Reference XT27083.
  2. 2. The Devon & Cornwall Food Association Ltd (DCFA) Spare food is share food! 7, Whimple Street, Plymouth, Devon PL1 2DH Telephone: (01752) 563800 Mobile: 07745819828 (text only) Email: Website: http://dcfa.webs.comHEALTH & SAFETY NOTICE CONCERNING FOOD SAFETYIn terms of Food Safety we shouldcheck the temperature when milkarrives at Congress Hall as it shouldbe 5 ºC or below.This is good practice!The actual legal limit is 8 ºC.However, ensuring food is keptbelow 5 ºC gives us a margin ofsafety. 1