Communication ProcessesParties Media Mode Function Selection Spoken -- SpeakingSender Execution Selection Written -- Writing Execution Identification Spoken -- Listening InterpretationReceiver Identification Written -- Reading Interpretation
Importance of Communication• In modern professional organization a great deal of importance is therefore attached to devising and maintaining an efficiency system of communication.• Researcher in this area have shown that 70% to 80% of the total working time of the professional is spent on communication.• In India where the other language are also used for this purpose, out of total time spent on communication 64.14% is on communication in English as against 27.22%in Hindi and 8.64% in regional language.
Communication in Organization• There are two aspect of communication in organization.1 The developing and maintenance of the communication pattern to ensure harmonious relationship among the employee2 The use of technology to secure quicker and more effective flow of information* PATTERN OF COMMUNICATION
Type of Communication• Nonverbal communication• Orel communication• Visual communication• Written communication
Nonverbal communication• Personal Appearance• Facial Expression• Eye contact• Space distancing
Nonverbal communicationNonverbal communication The first scientific study of nonverbal communication was Charles Darwins book The Expression of the Emotions in Man and Animals (1872). Nonverbal communication is usually understood as the process of communication through sending and receiving wordless messages